...Effects of Routing on Current Communication Methods Used by Organizations Communicating to the consumer is the key element in a successful business. Due to a fast paced world there are modernized techniques that all companies need to adapt and implement when it comes to marketing. There is several ways a company can reach out to their clients. A company must dedicate their time to keep their presence known to the public. In order for Johnson and Company to stay competitive and market to their clients and prospects, there are suggestions I have to help make this happen. First, the phones systems need to be updated from an analog system to a Voice Over IP (VOIP) system. One of the main advantages of VOIP is receiving and taking calls away from the office, if you have an internet connection. Another advantage to a digital phone system is clear and crisp sound creating a better experience for the caller. With VOIP you can set up phone conferences allowing you to see and hear the client or vendor. An after-hours machine can be utilized to provide information on the company and its products, website information, and any other details you want your customer to know about. (Zultys n.d.) Another upgrade that would need to take place is the way the customer orders are handled. A POS system is a way to analyze data sales, maintain a sales history, and improve accuracy by integrating bar-codes and having the ability to take credit card transactions. (Point of Sale System n...
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... The Johnson Company is a small business that provides networking components and services. They are in need of new methods of communication for reaching out to new customers, standing out from other businesses, meeting existing customer needs, and keeping customers informed of news and updates. The Johnson Company still uses analog phone lines and still takes customer orders by hand. Their only current method of advertising is an ad in the yellow pages. They have reached out to our IT consulting firm to help them update their current business processes and communications Setting up an intranet site is one of the best ways for small businesses to keep all their workers in the loop and communicate new information. The Johnson Company can also use Microsoft SharePoint application and services to set up internal websites designed for specific projects. Providing customers with a website capable of taking online orders while advertising online as well would give the customers ease of access and efficiency. Project managers can also use these specialized websites to share documents and information, and this can help the projects run more smoothly and effectively. Email is one of the most widely used forms of technological business communication. Instant messaging services such as Skype and Go To Meeting are very up and coming and can provide better communications even more than email. Online advertising, forums, blogs, as well as some possible radio ads may also increase clientele...
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...provided below must be printed and distributed to students for guidance on completing the discussions and assignments and submitting them for grading. Instructors must remind students to retain all handouts and assignment documents issued in every unit, as well as student-prepared documentation and graded deliverables. Some or all these documents will be used repeatedly across different units. Unit 1 Assignment 1: Effects of Routing on Current Communication Methods Used by Organizations Learning Objectives and Outcomes * Explore the effects of routing on current communication methods used by organizations. Assignment Requirements The Johnson Company provides networking components and services. It sounds simple, but management knows it takes a lot of planning to get it right. Retail product and service businesses operate in a crowded market. There is intense competition for customers. Today's businesses have found that the pursuit and retention of customers is the primary goal and Johnson is concerned that their methods are too antiquated to keep them competitive. Currently, Johnson used analog phone lines and takes all customer orders by...
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...Effective Communication Holly B. Fannin HCS 325 May 23, 2011 Maureen J. Wishart Effective Communication Within a healthcare organization communication promotes knowledge and is essential for the effectiveness and success of the organization. Communication is important not only to staff, but also to patients who depend on staff for correct and timely information. Here will be examined effective and ineffective methods for sharing communication, how techniques can be applied or modified, and how technology impacts the communication process in a health care organization that is the supply chain for 16 hospitals and 17 imaging and surgery centers. Effective Methods Organizational structure is the system of tasks, workflow, reporting relationships, and communication channels that link all parts of an organization (Lombardi & Schermerhorn, 2007). HCA West Florida Supply Chain uses a combination of horizontal and vertical organizational structure in day to day operations. While the horizontal structure allows each department and member to reach laterally to identify and solve problems, the vertical element required for approvals and decision making in certain areas can be cumbersome. At HCA West Florida Supply Chain several methods of communication have been established. The most effective method has been and is email. This organization communicates with 16 hospitals and 17 imaging and surgery centers spread out over nine counties in west central Florida and also with...
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...come across organizations that stress the importance of good communication management. It's empirical for an organization to have a proper communication management. Once this is achieved, the organization is one step closer to achieving its overall business objectives. Communication management refers to a systematic plan, which implements and monitors the channels and content of communication. To become a good manager, one must have a contingency approach at hand when it comes to communicating with employees. An effective communication management is considered to be a lifeline for many projects that an organization undertakes as well as any department of the organization. The Five W's of Communication Management The five W's in communication are crucial and need to be addressed for a project or organizational function to be successful by means of an effective communication management. Following are the five W's of communications management: What information is essential for the project? Who requires information and what type of information is needed? What is the duration of time required for the information? What type or format of information is required? Who are the person/s who will be responsible for transmitting the collated information? The five W's in communication management are only the guidelines. Therefore, you do need to take other considerations into account, such as cost and access to information. The Communication Process ...
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...Effective Communication Paper Mashanda Graham HCS/ 325 May 6, 2013 Effective communication in any organization can truly be depicted by the culture and structure of the organization itself. Organizations of all sizes maintain some form of organizational structure, which plays a role in the effectiveness of the communication distributed both in and outside of its walls. This paper explains vital techniques that should be used in health care settings for effective communication within health care organizations. It’s essential for an organization to use different and effective communication methods within the structure such as oral communication technique, forms of written communication, and visual communication skills. Although I do not currently belong to an organization, below are some of the communications techniques that I choose to describe. Organization communication is a crucial advantage to any success within health care organizations. The first technique that will be explained is verbal communication skills for health care job settings. This kind of communication is aimed at every employee in this type of job setting, because the focus to being committed to adhering to medical problems involves examining what the cause of that problem is to better work to find a solution. Effective verbal/listening skills to patients/consumers shows that you as an employee in the health care setting are interested in finding a solution to the problem if there is one, or maybe...
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...Methods of Sharing Information at Bridgewater Interiors Patricia Reed HCS/325 January 30, 2012 Kelli Reid Methods of Sharing Information at Bridgewater Interiors The way that a business shares knowledge inside the organization as well as outside of the organization is very important. Whether a business shares knowledge through traditional means, or the new boundaryless means is critical to the success of the business. What are boundaryless organizations? “Boundaryless organizations communicate mainly through email, phone and other virtual methods rather than more traditional face-to-face communication. The freedom to telecommute with international employees removes geographical barriers to productivity and allows for schedule flexibility” (Hearst Communications, 2012). This paper will discuss the ways Bridgewater Interiors effectively shares knowledge within the organizations, and outside of the organization. This paper will also discuss whether these methods of communication are effective or ineffective, how these techniques can be used in a health care organization, and the impact that technology can have on information sharing. Bridgewater Interiors, a manufacturing company uses a variety of techniques and tools to effectively communicate with its business associates and employees. The first is daily team meetings at the beginning of every shift for all employees. The purpose of the daily team meetings is to exchange information that effects the entire facility,...
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...Effective Communications Paper HCS/325 Ahkeda Holland August 15, 2012 Communication is an imperative social contact source for any thriving organization. Communication should be one of the main foundations on building a strong operational business. Communication is not only imperative to the employees but to the consumers of the organization whom are dependent on the staffs communication while receiving services. Without effective communication between staff, consumers’ lives and health could become at risk when the possibility of errors arise. Organizational structure is one of the most efficient methods for allocation of relevant information. A prim structure is vital to authorize alliances of the organization to communicate awareness with the staff and other operations with the establishment. The separation of an organization for functional structure can builds on excellent rewards, when effective information is used effectively within a department assigning tasks with the skill and gained knowledge of each department of the establishment. Each alliance of the structure shares the information and applies teamwork with every department to provide logical skills when approaching conflict. Social networking within an organization has become effective with providing information and this technique is also developing effective communication from one organization to the next. By providing monthly, weekly, and sometimes daily memo updates for the staff and consumers keeps...
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...Communication is process of senders and receivers exchanging any information. In business, communication is a key of the organizations to operate the business activity through any level of departments and employees. The ability of the organization to communicate well within the company is one of the main factors in business success. Bovee implies that a potential organization are not only those who could be an excellent in operating the business, instead those who are also able to enhance the effectiveness of communication (Business Communication Essential, 2012). Unison as biggest trade union has indicated that communication is essential to be assessed to ensure that the interaction within the company works well. Unison has implied communication through internal and external communication where both are intended to create the direction and as a base of everyone’s activity. Furthermore, there are several methods within internal and external communication; despite claims both communication are effective, the discussion and evaluation for each methods are required to strengthen the measure of effectiveness towards the methods. In broad outline, with total over 1200 staff in more than thousand branches around the world, Unison can be considered as the public service that require the advance of technology in order to fulfill the internal communication between staff within the organization which can be indicated through the utilization of intranet. Intranet works as private collection...
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...Corporate communication, Corporate objectives & Branding 4 3. Internal Communication 7 4. External Communication 9 5. Corporate communication Strategies 11 6. Conclusion 13 7. References 14 Introduction Future of an organization will depend on how it is viewed by its key stake holders such as shareholders, customer, investors & employees. It has become one of the core objectives to building, maintaining & protecting the reputation of the company by the corporate communicators, considering the globalization & current financial down turn. Further corporate communication can be consider as a strategic tool for an organization to gain a competitive edge over its rivals. Effective communication is required to achieve the goals of the organization by maintaining...
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...| Business Communication | | | | | | Business Communication | | | | | Table of Contents 1.1. Business Communication in Corporate World 2 1.2 Types of Business Information 2-3 1.3. Purpose of Information……………………………………………………………………………………………………………. …………………………………3-4 1.4. Sources of Information…………………………………………………………………………………………………………………………………………………4-5 2.1. Presenting Business Information Effectively…………………………………………………………………………………………………………………5-6 2.2. Legal Issues and Constraints to Business Information……………………………………………………………………………………………………6-9 3.1. Communicate Business Information Using Appropriate Method…………………………………………………………………………………10-11 3.2. Communication Skills…………………………………………………………………………………………………………………………………………………..12-13 3.3. References……………………………………………………………………………………………………………………………………………………………………..14 1.1. Business Communication In Corporate World: Solid business communication skills are the key to success of any organization irrespective of its size, mission, vision and geographic location. Business communication is correlated with the internal culture and external image of an organization. Consequently, effective communication helps the organization to achieve its core objectives by informing, convincing and developing rapport with both the internal and external stakeholders. To survive and prosper in the dynamically...
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...Assignment on Communication Skills for Managers Course Name: Communication Skills for Managers Course Code: BUS511 Submitted To Dr. Ataur Rahman Submitted By Name | ID | Farhana Srithi | 1539MBA01440 | | | Manarat International University 5th December 2015. Title: Assignment on communication process of Grameenphone Ltd. Executive Summary Grameenphone Ltd is the largest mobile telecommunications operator in Bangladesh in terms of revenue, coverage and subscriber base. The company operates a digital mobile telecommunication network based on the GSM standard. Grameenphone also known as GP is the number 1 mobile operator with 44% market share (September, 2010). Number of subscribers stands at 2865 million (Sep'10). This project was designed to assess the Communication process in Grameenphone. It is generally recognized that, although Grameenphone is leading the market of mobile telecommunication industry, they have some communication error. Grameenphone Communicate with the agents, dealers, employees in the following way: * Mobile Phone * Online * Face to face communication. Basically these are the communication process GP used in operate their organization. Grameenphone divides its communication process into three sectors ...
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...| MANAGEMENT RESEARCH / PROJECT DRS3023 RELATIONSHIP BETWEEN MANAGEMENT COMMUNICATION STYLE & ORGANIZATIONAL COMMITMENT WITH GENDER AS THE MODERATING FACTOR PROPOSAL FOR: MDM. DINA ABDUL RAZAK PREPARED BY: NORSYAFINAZ BINTI SHAH RIZAL THOMAS 012011110183 NURHASSAN BIN AZIZ 012011030529 MOHD NASRIQ BIN YAZID 012011030196 Submission date: [ 5-Jul-13 ] | Content | Page | | ABSTRACT (executive summary) | 3 | 1.0 | INTRODUCTIONBackground of studyProblem statement ObjectivesResearch questionScope of studyJustification of study | 4445556 | 2.0 | LITERATURE REVIEWManagement Communication StyleOrganizational CommitmentGender | 7788 | 3.0 | THEORETICAL FRAMEWORK & HYPOTHESISVariable relationshipTheoretical FrameworkHypothesis | 9999 | 4.0 | RESEARCH METHODOLOGYResearch ToolsSampling ProcedureData Collection Method | 10101010 | 5.0 | CONTRIBUTION OF RESEARCHExpected significant contributions to a new knowledgeExpected benefits to the country/society/organization | 1111 | 6.0 | TIME FRAME | 12 | 7.0 | BUDGET | 13 | 8.0 | CONCLUSION | 14 | 9.0 | REFERENCE | 15 | ABSTRACT Our purpose of this study is to add to the research of relationship between management communication style & organizational commitment with gender as moderator effect. We design this study to find out the impact of organizational commitment on employee performance. This study shall review what factors increases or decreases the organizational commitment and...
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...There are many communication channels organizations use to communicate internally and externally. Some of these communication channels work better than others and some need improvement. Some organizations have similar methods and some different. After taking an inventory of the different communication channels in different organizations there are many communication methods available in different organizations. For example there are methods such as, emails, faxing, advertisement, written memos, phone, interpersonal, networking, conferences, or even texting. The different organizations consist of a Home Health Aides, Admissions Director, and Field office Administrator. After surveying the different work environments and their communication channels there are some organizations that use more communication methods than others. When communicating internally as a Home Health Care Aide, emails, phone conversations, text messages, and letters are a source of communication. As a Home Health Aide one mainly has contact with his or her clients and the client’s case managers. One only has to communicate with the case managers if there is a problem with the client, if the client is hospitalized, if there is a change in the clients care, or if problems arise with the family member. Communicating externally would mainly consist of dealings with Medicaid or with the union. The communication channel that is used with Medicaid and the union externally consists of emails and seminars to go over...
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...Introduction Communication can be defined as the transfer of message from one person to another. Communication generally helps in the transmission of information’s, ideas, opinions and feelings. Due to communication, understanding is easy and misunderstanding can be avoided. Communication is very essential in personal and professional life. Communication is part of everyday life and plays an important role in business world today, especially in corporate organizations Communication is all about making a space for discussion and talking about how you feel as opposed to just saying what the other person did wrong. It’s about expressing how we feel and how we make people around us feel. Communication is the most suitable way of conveying messages within an organization. There are different types of communication which can be used. Communication can either be neither formal nor informal, according to the occasion the type of communication used can vary. Therefore, effective communication is very important in corporate organizations. The significance of communication is critical to the achievement of your business because you need to influence out in order to achieve your duty. 2. Communication Communication is actually a sharedprocedure of getting mutual understanding, in which people exchange information. Communication can be of two types: 1) written communication 2) oral communication 2.1 Written Communication Written communication is a...
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