...Concepts: What Are Managerial Competencies? Communication Competency Teamwork Competency Competency – a combination of knowledge, skills, behaviors, and attitudes that contribute to personal effectiveness Managerial Competencies – sets of knowledge, skill, behaviors, and attitudes that a person needs to be effective in a wide range of positions and various types of organizations 3 Managerial Effectiveness Self-Management Competency Planning and Administration Competency Strategic Action Competency 4 Multicultural Competency 1 11/8/2013 ?????? • to what extent we believe competencies are something we are "born with or can be learned." • So what !!!!!!!!!....... everyone can develop these competencies if we are motivated, although some competencies may "come easier" to certain individuals than to others. Do we agree? 5 What Is An Organization? A formal and coordinated group of people who function to achieve particular goals These goals cannot be achieved by individuals acting alone An organization has a structure. 6 What Is A Manager? A person who plans, organizes, leads and controls the allocation of human, material, financial, and information resources in pursuit of the organization’s goals What sets managers apart from individual employees? Managers are evaluated on how well the people they direct do their jobs 7 8 Making decisions to guide the organization through planning, organizing, leading, and controlling ...
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...Managerial Functions The functions which describe managerial job, when put together, make up the management process. This process is analyzed into key functions of management viz., planning, organizing, staffing, directing and controlling. Planning, organizingand controlling which deal mostly with non-human aspects are known as mechanics of management, whereas staffing and direction which are primarily concerned with human aspects constitute dynamics of management. In the conceptual scheme, though the functions are listed out in a sequence, I practice they are interlocked as a system. As all functions are not equally important for all managers, time spent by them for each of these functions varies according to their levels in the organization. These functions has been discussed below: 1. Planning: Planning refers to anticipate the opportunity, problems and conditions and choosing from among the alternative future courses of action. The planning process generally includes the following activities. 1. Forecasting is looking ahead to anticipate the opportunity, problems and conditions in a future period of time. 2. Establishing objectives means setting the end results to be accomplished by directing organizational efforts. 3. Programming is establishing sequence and priority of actions to be followed in the attainment of the objectives. 4. Scheduling is deciding on time sequence for program steps. 5. Budgeting is allocation of resources to minimize...
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...Republic of the Philippines Cebu Normal University Osmeña Boulevard, Cebu City Philippines 6000 Subject: Social Science Major 11 – Economic Planning and Strategies Course: Bachelor of Secondary Education Major in Social Science Professor: Dr. Gary B. Lapiz THE MANAGEMENT PROCESS Management is defined in different ways. It is the process of designing or maintaining an environment in which individuals, working together in groups, efficiently accomplish selected aims, Weihrich, (1993). According to Mahony (1961), “It is the unifying and coordinating activity which combines the actions of individuals into meaningful and purposeful group endeavor”. Terry (1982) defined management as a “distinct process consisting of planning, or organizing, actuating, and controlling performed to determine and accomplish the objectives by the use of people and resources”. For Massie (1964), it is a “process by which a cooperative group directs action toward common goals”. Drucker views management as a discipline and a field of study that denotes a social position and authority involving people and their functions. Koontz considers management “to accomplish desired objectives by establishing an environment favorable to performance by people operating in organized groups”. Other scholars define management as an act of handling, directing, or exercising control and supervision on the functions of the organization. It is in the process of designing and maintaining an environment in which...
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...knowledge, skills, behaviors, and attitudes that a person needs to be effective in a wide range of positions and various types of organizations. Six managerial competencies: 1. Communication Informal communication Formal communication Negotiation 2. Planning and Administration Information gathering, analysis, and problem solving Planning and organizing projects Time management Budgeting and financial management 3. Teamwork Designing teams Creating a supportive environment Managing team dynamics 4. Strategic Action Understanding the industry Understanding the organization Taking strategic action 5. Global Awareness Cultural knowledge and understanding Cultural openness and sensitivity 6. Self-management Integrity and ethical conduct Personal drive and adaptability Balancing work and life demands Self-awareness and development What is an organization? Organization: a coordinated group of people who function to achieve a particular goal. Regardless of an organization’s specific goals, the job of managers is to help the organization achieve those goals. What is a manager? Manager: a person who plans, organizes, leads, and controls the allocation of human, material, financial, and information resources in pursuit of the organization’s goals. Different managers: department managers, product managers, account managers, plant managers, division managers, district managers, and task force managers. Others: chief information...
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...Four Functions of Management at CHCC Planning, Organizing, Leading and Controlling University of Phoenix - Management: Theory, Practice and Application Tracey Keaggy Halas 1/10/2011 As the Department Head of the Marketing team of a health care center, I must be able to facilitate all the marketing needs by planning, organizing, leading and controlling. In order to be a part of the successful marketing managers I must establish the knowledge and expertise in order to follow through on all four of these functions. In today’s rapidly changing health care industry, the components of management are becoming more important. As the department head of the marketing team of a health care center, I must be able to facilitate all the marketing needs by planning, organizing, leading and controlling. In order to be a part of the successful marketing department, I must establish the knowledge and expertise in order to follow through on all four of these functions. These functions of management are extremely important when building strong organizations, effective teams and team leaders. These four functions must be performed by all managers regardless of their individual title or the task they are handling. These managerial skills are used daily by our managerial staff at CHCC Health Care Centers. In any managerial position, whether it is an administrator, director of nursing, or an individual department head, CHCC managers utilize all four functions in their daily...
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...functions of management. 1. Planning. 2. Organizing. 3. Leading. 4. Controlling. Planning. Planning is an important managerial function. It provides the design of a desired future state and the means of bringing about that future state to accomplish the organization's objectives. In other words, planning is the process of thinking before doing. To solve the problems and take the advantages of the opportunities created by rapid change, managers must develop formal long- and short-range plans so that organizations can move toward their objectives. It is the foundation area of management. It is the base upon which the all the areas of management should be built. Planning requires administration to assess; where the company is presently set, and where it would be in the upcoming. From there an appropriate course of action is determined and implemented to attain the company's goals and objectives Planning is unending course of action. There may be sudden strategies where companies have to face. Sometimes they are uncontrollable. You can say that they are external factors that constantly affect a company both optimistically and pessimistically. Depending on the conditions, a company may have to alter its course of action in accomplishing certain goals. This kind of preparation, arrangement is known as strategic planning. In strategic planning, management analyzes inside and outside factors that may affect the company and so objectives and goals. Here they should have a...
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...private members bar is being changed to the new steak restaurant. Implementing a business plan includes all sorts of milestones, objectives, goals and action plans. It is important that dates accompany each of these. Once a date has been assigned to a specific task, goal, etc. It becomes a target. Everyone involved in carrying out the activities set forth in a business plan must have a complete understanding of the various targets, their involvement and how they will be met or achieved. There needs to be some level of accountability and follow-up. When targets have been met, those involved should know. The objectives and scopes of the plan is fulfil the needs of the customers and to get the good business for the company and to maintain good cost quality facility luxury Market research and feedback is giving very good response. Use indicators such as sales volume, productivity benchmarks and market share statistics to guide you in making a decision as to whether or not a target has or has not been met. Keys to Sucessfully Implementing a Business Plan Strategic planning are more than the process of analysis and objective setting that occurs once a year. Once the Business Plan has been created and communicated, implementation and continued review should follow throughout the year. The Business Plan is built during the planning season by completing a thorough business assessment, making operating decisions, building operating plans and making the financial decisions...
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...What is strategic management and planning? Why would a strategic plan be important to the success of this business? How are the four functions of management relative to creating and implementing a strategic plan? • Select a small business that you may want to start. The small business that was select is Day Spa Spa is an oasis of tranquility, and relaxation, and offers a complete day spa experiences. • What is strategic management and planning? Strategic management is the groundwork for a company’s vision and allows a company to be ready to capitalize on opportunities. Strategic management is a process of evaluating a company’s mission, establishing the company’s design, developing the company’s organization and relationships, and guiding the company’s plan to execution to ensure that the management is consistent with the company’s strategy (Pearce & Robinson, 2009). Strategic planning is the process of determining a company’s long-term goals and determines the best approach to achieve the goals. Strategic planning is matching the strengths of the business to available opportunities. Understanding the business strengths and weaknesses and develop a clear mission, goals, and objectives. • Why would a strategic plan be important to the success of this business? Strategic planning plays an important role in Day Spa because it can make the difference between the success and failure of the business. Another important step in the strategic planning for Pamperize Day Spa is an assessment...
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...availability, production, and distribution of resources within society. * Social influences related to the aspects of a culture that influence interpersonal relationships. * Political influences related to the impact of political institutions on individuals and organizations. * Technological influences related to advances and refinements in any of the devices used in conjunction with conducting business. * Global influences related to the pressures to improve quality, productivity, and costs as organizations attempt to compete in a worldwide marketplace. QUESTION 2 Define operational planning and distinguish between standing and single-use plans. Operational planning is a short term plan that shows detail daily steps of business operations. A single-use plan in a business environment refers to plans developed for a one-time project or event that has one specific goal or objective. The length of a single-use plan differs greatly depending on the project. Standing plans are often policies, procedures and programs developed to ensure the internal operations of a given business are operating smoothly. Standing plans are often developed once and then modified to suit the business' needs as required. Examples of standing plans include policies for employee interaction, procedures for reporting internal issues in the company and regulations in terms of what is allowable and what is prohibited in the business. QUESTION 3 Define leadership and briefly explain three...
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...Seminar/Constructive Action: Intra & Entrepreneurship/Business Planning Course Code: FLD 521 PCA Course Description Students create an intra or entrepreneurial plan for the development and growth of a beneficial and profitable venture incorporating the necessary marketing, financial, legal, organizational and administrative components. Course Objectives After completing the course, the student will be able to: 1. Apply acquired business skills (finance, accounting, marketing, management, negotiation, human relations, legal, and administrative) to create an intra or entrepreneurial business plan for the development and growth of a beneficial and profitable venture. 2. Improve on key business skills including writing, oral communications, goal-setting, and organizational leadership and planning. 3. Produce a business planning document that will enable you to successfully implement your Purpose III Constructive Action project. Course Relevance to CA The course introduces the students to business management: planning, organizing, staffing, directing, and controlling that are applicable to managing entrepreneurial or intrapreneurial ventures. This course prepares the students for real life business operations and teaches them practical application of theoretical learning. Course Prerequisite Purpose I Constructive Action Required Textbook: Stutely, R. (2007). The definitive business plan: the fast-track to intelligent business planning for executives and...
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...management planning, organizing, leading, and controlling? The chances of a difficulty for a company to achieve such goals and production in today’s current global situation are very harsh. In today’s economy managers have learned to set up goals, and objectives for the company to smoothly function. Managers also developed new concepts and implemented ideal management skills to improve the organizations overall production. The thought of implementing the planning stage is basis of foundation of the company’s management skills. Assessing the organizations current status, and which it would be heading in the future, taking the appropriate course of action by implementing objectives and goals set in the beginning of the planning stage. During the planning stage companies may suffer sudden work stoppage because of uncontrollable circumstances beyond their control. Factors identified as external, and internal. Depending on the planning stage, and conditions some companies may have to redirect course to accomplish or meet certain goals. It would be called strategic planning. This type of planning occurs when managers collect information, and analyzes all aspects both external and internal that could affect the organizations objectives. Management can start doing an assessment of solidity, defect, and threats. For manager to carry out the organizations goals effectively, and efficiently, it has to be adequate, and practical. Subsequent to planning is the ability...
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...values and is striving to be effective, create value for its customers, and protect the environment (www.lafarge.com). Lafarge has a branch in Romania. Lafarge Romania produces cement, aggregates, concrete, and gypsum. This branch’s philosophy is innovation, quality, and diversification. Superior products paired with a strong sales and marketing force ensure the leading position of Lafarge on the Romanian construction material market (www.lafarge.ro). The National Sales Director of the Romanian branch is Ana XXXX. She oversees 3 regional sales managers and 7 senior sales representatives. Mrs. XXXX is in her late thirties and she has been working with the company for the past 7 years. She has a MBA degree and many certificates of training from both domestic and foreign programs. Before joining Lafarge, Mrs. XXXX has also worked as a National Sales Director for a cement manufacturer for 3 years. Ana XXXX is highly regarded for the work that she does. She possesses very strong leadership skills and is a...
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...Defined –A deliberate arrangement of people to accomplish some specific purpose (that individuals independently could not accomplish alone). 3 Who Are Managers? 4 Classifying Managers • Manager –Someone who coordinates and oversees the work of other people so that organizational goals can be accomplished. • First-line Managers – Individuals who manage the work of non-managerial employees. • Middle Managers – Individuals who manage the work of first-line managers. • Top Managers – Individuals who are responsible for making organization-wide decisions and establishing plans and goals that affect the entire organization. 5 6 What Is Management? Classifying Managers • Managerial Concerns –Efficiency • “Doing things right” –Getting the most output for the least inputs –Effectiveness • “Doing the right things” –Attaining organizational goals 7 8 What Do Managers Do? Exhibit 1–2 Effectiveness and Efficiency in Management 9 Managerial Roles 10 What Managers Actually Do • Interaction – with others – with the organization – with the external context of the organization • Reflection – thoughtful thinking • Action – practical doing • Management Roles Approach (Mintzberg) – Interpersonal roles • Figurehead, leader, liaison – Informational roles • Monitor, • Disseminator, • Spokesperson – Decisional roles • Disturbance handler, resource allocator, negotiator 11 12 Key managerial skills ...
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...Management 1 1. Planning 2 Planning Terminology 3 Vision 3 Mission 3 Objective 3 Goals 3 Strategic Planning 4 2. Organizing 4 Organizational Structure 5 Division of Labor 5 Delegation of Authority 6 Departmentation 7 Informal Structure 8 Leading 8 Staffing 9 Staffing Success – More than Luck 10 Starting with Self Assessment 10 Know yourself 11 Know your business 11 Know Advantage & Disadvantage of Employment 11 Directing 12 Motivation 13 Removing Barrier of Communications 13 Facilitating Communication 16 Controlling 17 B. Management Plan (Intro) 20 Security Management Plan 22 -oOo- Ils-pwu-2012 Principles of Organization & Management: Four Functions of Management Planning means looking ahead and chalking out future courses of action to be followed. It is a preparatory step. It is a systematic activity which determines when, how and who is going to perform a specific job. Planning is a detailed programme regarding future courses of action. It is rightly said...
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...Continuous Improvement Planning Process Grand Canyon University: Continuous Improvement Planning Process Effective administrators and stakeholders know the importance of planning and how certain changes will impact their schools. The decisions that are made will determine whether or not the schools culture and climate remains in a healthy state. While change is feared due to thoughts of not knowing what to expect, one can argue that continuous improvement planning is needed in educational environments to ensure goals and strategies are met. School administrators are constantly collecting data in order to see how their schools are flourishing and to see what changes need to be made to improve their atmosphere. Whether it be improving academic performance, stakeholder communication, school culture or school safety, planning is put in place to help ensure that the school is operationalized effectively and students are learning at their highest potential. Jordan High School’s School Improvement Plan is effective and abides by the Interstate School Leaders Licensure Consortium Standards. About the Plan Evidence Action Planning Steps are Present Initially, Jordan High School demonstrates effective action planning is its school improvement plan proposal. Under each strategy, action steps are shown throughout the plan. These are mini steps that will help ensure the school reach its goals. For example, one of the strategies that are located in the plan is to improve...
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