...[MY EFFECTIVE COMMUNICATION EXPERIENCE IN THE WORKPLACE] [LATOYA REDD] STRAYER UNIVERSITY BUSINESS 100 INTRODUCTION TO BUSINESS PROFESSOR EDDIE ALFORD FEBRUARY 11, 2016 Abstract [The paper is about effective communication in the workplace. Communication is essential to workplace. Many employers train their employees on communication skills. It can be your friend or your worst enemy. Needless to say it will improve your overall workplace culture. Communication problems are going to come up and business and employees must understand how to handle these problems.] On a hot beautiful summer day in my room, as I prepare myself for work, I start thinking to myself. I realized that Im about to start a new job, and in reality that means I have to communicate with new people. All kinds of thoughts are going through my head. Are these co-workers going to be nice or co-workers from hell. Being that I am not unfamiliar with how to handle this issue, I think to myself “ you are well prepared for this and your communication skills are over the chart of excellent”. However, to overcome effective communication in the workplace comes with how you present yourself, how well you listen, and how you handle the outcome. First of all, I would like to say I feel that I communicate very well with people at my workplace. I currently work for a production company, so we work as a team. So when working as a team I present myself to my co-workers as an outgoing, easy going and easy to get...
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...Business Communication Trends Paper Derek Phillips COM/285 27 March 12 Stella Kalfas “Effective communication is 20% what you know and 80% how you feel about what you know.” Jim Rohn This quote is a great example of how business communication works. Business communication comes in all forms, but it isn’t all about what you know. Some forms of business communication or verbal, and non verbal. Business communication plays a great role in my day to day activities at work. My job as a military liaison is to travel throughout the Midwest and speak to military service members about their educational goals. In addition to that, I call and follow up with all of the service members who request more information about their specific situations. Business communication is the biggest part of my day to day activities at work. Business communication helps me manage my daily work activities because business communication can consist of phone calls, emails, and verbal communication. My professional email account helps me manage verbal conversations that I had with someone. In my position I speak with hundreds of people a week and I ask a lot of them to email me. This allows me to have a record of our conversation and to properly follow up with them if needed. On the other hand, I have a lot of phone conversations with people and this allows me to manage a lot of business contacts on a daily basis. In my current workplace I have...
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...Authorization and Background My project idea focuses on how recent advancements in technology have changed communication in the workplace. The changes in technology have had a monumental impact on the workplace over the last 15 years. Communication is certainly essential to the success of a business. In today’s modern world, technology is a staple within every workplace. Identify the Audience Since I am a part of group B, you will be the primary reader. Define the Problem How has the improvement of technology changed communication within the workplace? Clarify the Purpose The purpose of my project is to describe the progression of technology in the workplace and the impact it has had on communication. Scope Communication in the Workplace in the 1990’s The Impact of the Internet on Communication in the Workplace The Changes within Technology that Altered Communication in the Workplace • Computers • Cell Phones • Tablets/iPads Communication in the Workplace in Today’s Society Limitations and Delimitations A limitation might be the amount of information that I am able to find on this subject. A delimitation for this project would be making sure that I stay on task and manage my time properly for this project. Data Collection and Analysis The majority of my project will be qualitative data;...
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...ENG University of Phoenix Material Workplace Communication Comparison Complete the following matrix. For each communication method, list its purpose in the workplace, whether it is a technical or expository form of written communication, and why you classified it as such. |Written communication method |Purpose in the workplace|Technical or expository|Why the classification was chosen | | | |writing | | |E-mail |E-mail is used in the |Expository writing |Expository writing involves writing “a | | |workplace as a way to | |well-written exposition” concentrating “on| | |increase efficiency and | |its topic and listing events in | | |profit. This is made | |chronological order,” using words such as | | |possible by allowing | |first, next, last and finally. | | |users to perform | | | | |multiple tasks such as | | | | ...
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...Date: December 27, 2011 Subject: Communication Assistance Attached you will find my proposal to implement communication assistance in the housekeeping department. I feel that with this little extra effort on my part, we are able to accomplish this assistance. The housekeeping department currently has many non-English speaking employees. With the communication assistance I have planned out it will not only benefit our department but also the Marriott. With all the hard work it could be a company wide acceptance for a new policy. There is a possibility that when this is complete the other employees could step in and help with defining the process. Doing this as a whole department will make all the employee’s feel like they are a big part of this accomplishment. This will also boost the ego of the department which will enhance customer service. As I have understood you have tried this before but it was not effective. With the hard work that I have put into this we will make it successful for everybody. So with the existing information and new information we have a much better chance of success. Communication Assistance Prepared for Supervisor and Manager Housekeeping Department Prepared by Jennifer Hall Housekeeper December 27, 2011 Table of Contents Executive summary…………………………………………………… 4 Introduction……………………………………………………………5 Poor Communication Benefits…….………………………………….6 Diversity in the workplace a brief history……………………………6 Basic Problems…………………………………………………………7 ...
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...Effective Communication in the Workplace Sarel Hines Introduction to Business Carol Jacobs January 31, 2016 Introduction Effective communication in the workplace can save a lot time and frustration. Communication in the workplace can be where mistakes can be prevented and chaotic situations can be avoided. Listening skills and speaking skills can be effective as well. Listening it can be issues in communication between two people and also in emails. This skill is an absolute must, because you can miss something important and it effect people that are involve due to miscommunication. Listening skills deems to be very important in order to adapt to changes in technology and languages. Speaking skills can be effective as well due to you do not want people thinking other things or taking it out of context, especially if you saying something else or on an entirely different conversation. A person must understand what you are saying to them whether you are speaking or just listening. This is a very important skill to have without it you will not be able to convey messages or to communicate effectively. Describe a time when I experience Effective Communication in a Business Environment A time I have experience Effective Communication in a Business Environment would be when I was in a meeting with my supervisor and co-workers. We w, were discussing the changes in the customer service department and what direction it is heading and what it means for us. My experience...
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...successful and poor management in health care, and effective communication. Groups on June 4th delivered their information on harassment in workplace, motivation, and workplace diversity. The purpose of this paper is to discuss the application of the content reviewed in past two class meetings for the future profession. May 14th, 2015 The presentation on office etiquette was very inspiring. Etiquette, an ethical and socially acceptable behavior regarding professional practice or action among the members of a profession in their dealings with each other, is a very important aspect that helps smooth the interaction within the workplace (“Etiquette”, n.d.). Office etiquette is important because it can act as a key to effective communication and an obstacle at the same time. As a future nurse manager, I will be dealing with people above and below my level, who I need to show proper manner to gain respect and a sense of professionalism, and promote effective communication without any distractions like inappropriate office etiquette. I will make sure to come in on time so I can become a great example for others and to respect other people’s time as well. I will dress in business attire during work hours to maintain the air of professionalism. When others talk, I will look directly into their eyes and comment appropriately to show that I am attentive and understanding what the person is trying to communicate. I will keep my...
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...• Business Communication Trends Paper Ann Coward University of Phoenix COM/285 – Business Communications Professor: Daniel Cleary September 1, 2010 • Business Communication Trends Paper Business practices, communication and technology is changing at a rapid pace. Successful businesses rely on effective communication to sustain itself. Gone are the days of writing business letter, sending memos, and mailing correspondences. With offices going green and paperless new technological trends include e-mail, interactive video and teleconferencing, and social electronic networking. It becomes essential to know how to communicate using these trends and still maintain basic corporate etiquette and decorum such as tone, wording, organizing information, spelling, and grammar. In this paper I will outline the role business communication play in my day-to-day activities at work, how it helps to manage daily activities, visible trends in the workplace, and the message types that are a results of these trends. Business communication play the most important role in day-to-day activities at work by cohensively linking coworkers, managers, and executives. The moment one enters the office, the tone of greeting sets the temperature for the day’s activity. A vibrant and positive greeting is more inviting than a faint mumbling acknowledgement. Working in a multicultural organization, requires employee to be mindful and respectful in communicating across...
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...Communication at Work Professional communication is one of the most coveted skills in the workplace today. The number one cause of wasted work time and effort is poor communication. Poor communication not only contributes to wasted effort, but also causes frustration and poor employee morale in both the workers and managerial staff. Whether we are an individual performer, manager, or Vice President, effective professional interpersonal communication is an essential skill that will both ensure our stability in the corporation and the major indicator for our promotion. In this essay, we will discuss the principles and misconceptions of effective professional communication in the workplace, explain how perceptions, emotions, and nonverbal expression affect interpersonal relationships, and describe a systematic approach to guide us through interpersonal conflicts in the workplace. Principles of Professional Communication In today’s troubled economy, corporations are basing their future success and longevity on their business principles, conduct, and reputation. To build a solid reputation, they focus on integrity, business ethics, and a code of business conduct designed to make them stand out above the competition. The same basic principles hold true for the successful employee workforce. With interpersonal communications skills being one of the most coveted skills in the workplace today, each employee must focus on improving in this area. Integrity, respect, openness...
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...trends in business communication Sharon D. Ledford COM/285 September 20, 2011 Daniel Smith Current trends in business communication “As technology is advancing, so is the world of business communication. A long time ago, businesspeople wrote letters to their clients and meetings held in person. Today’s world of business communication has a much different look. Devices such as personal digital -assistant, and teleconferences are meant to increase productivity and means of communicating with customers. E-mails had become a preferred means of communicating to coworkers and your clients.” “Social media networking officially has crossed over from used socially to an important and viable method of customer relationship management. Using tools like Facebook, blogs, public forums, and wiki sites, businesses can better know how to attract and keep their customers. Customer relationship management begins with acquiring new customers through contact management, sales, and customer satisfaction. Enhancing customer relationship management occurs through excellent business communication and use of customer service tools such as product experts and ease of purchasing. Retaining customers occurs through loyalty and reward. Customer relationship management or databases can notify the business owner of long- term clients and create the ability to receive customers through promotional measures. Streamlining every phase of business communication will always be a trend...
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...Material Workplace Communication Comparison Complete the following matrix. For each communication method, list its purpose in the workplace, whether it is a technical or expository form of written communication, and why you classified it as such. |Written communication method |Purpose in the workplace|Technical or expository|Why the classification was chosen | | | |writing | | |E-mail |Electronic |Expository |Position /persuasion | | |Communications | | | |Memo |Internal communication |Expository |Inform, persuasive or position | |Letter |Formal Communications |Expository |Inform, persuasive or position | |Manual |Instruction |Technical |‘How to’ information | |Website |Informal Communication |Expository |Information / public communications | |Other |Informal or formal |Expository or Technical|Depends on context and/or audience | | |communication ...
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...Workplace Communication Comparison Complete the following matrix. For each communication method, list its purpose in the workplace, whether it is a technical or expository form of written communication, and why you classified it as such. |Written communication method |Purpose in the workplace|Technical or expository|Why classification was chosen | | | |writing | | |E-mail |Majority used to give |Expository |Most emails are used as descriptive. They | | |brief description of | |are used to inform the company of new | | |what someone wants | |employees, promotions, introductions, | | |someone else to do. | |meeting requests that have descriptive | | | | |agendas. | |Memos |Most memos I have seen |Technical |Memos in my work place are very rare. The | | |used to inform the | |memos I have seen inform the readers of | | |reader...
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...Business Communication Trend Paper Edward C. Johnson COM/285 Gary Lee August 10, 2010 “In a professional setting, everything that you do involves communication” (Locker & Kienzler). Therefore, it is important to understand that “communication is for the sharing of information among partners and co-workers” (Locker & Kienzler). However, the most common way to achieving success is to throw away egos and work together as a team, for the challenges within business communication. This paper will discuss the roles of business communication and how they fit into day-to-day work activities and discussing how it helps to manage daily work activities. This paper will continue to analyze what trends are seen in the current workplace or past workplaces. Nevertheless, the paper will discuss some of the message types seen as results to these trends. Consequently, the reader will have a general concept of how important trends are in business. Communication is essential in many forms, from verbal to nonverbal in the world of business today. The internal and external audience in business organizations is the people who make a business successful. The types of business communication trends in the field as a health care provider occurs on a day-to-day activity on my job is “teamwork, balancing work and family, quality and customer needs, security versus privacy, job flexibility, and technology” (Locker & Kienzler, 2008). Communicating through teamwork help ensure that the tasks are done...
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...Nonverbal Communication In The Workplace Edward G. Wertheim, Ph.D. says “People in organizations typically spend over 75% of their time in interpersonal situations” (Wertheim P. 1). Even though we are all capable of communicating, not everyone is an effective communicator. The ability to communicate effectively is essential in the workplace. I am going to focus on the importance of becoming a more effective communicator in the workplace through nonverbal communication. Kory Floyd suggests that we often relay more information through nonverbal communication, than we do by using words alone (Floyd p. 211). Floyd suggests that since our nonverbal communication is going to convey the majority have what we intend to say it is important to understand what our nonverbal behavior is saying and it is also important to use how to use nonverbal communication to our advantage. Generally, when people hear the word nonverbal they think of hand gestures and facial expressions. However, there is much more to it than that. Edward G. Wertheim, Ph.D., explains that nonverbal communication consists of 4 parts: visual, tactile, vocal and use of time, space and image (p. 2). I am going to focus on the visual part of nonverbal communication. The clothing that we wear, our hair style, and the way we present ourselves in the workplace can have great influence over others’ perception of us. Depending on the nature of your business or line of work this can all vary in importance, for example: if...
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