...Introduction 3 I. Understanding healthy relationship between employer and employee 3 II. Tips for building relationship 4 III. Barrier of building good relationship between employer and employee 5 IV. Nurturing and growing good relationship 6 Conclusion 8 Referencing 9 INTRODUCTION A man skillful in relationship building perpetually gets position in societies, workplaces, and any other places than those who lack of the skills. Many think of trying to build it as a waste of time and effort. However, that it is actually manageable to establish healthy relationship merely by knowing the secret factors and practicing them consistently. The scope of this term paper will cover the importance of good relationship and tips to abstain and follow in building the skills and finally the last chapter will present factors of nurturing and growing relationship. This term paper will mainly focus on convincing the readers to realize the importance of building healthy relationship and awake to explore more and enhance more skills for the benefits at their workplace. 1. UNDERSTANDING HEALTHY RELATIONSHIP BETWEEN EMPLOYER AND EMPLOYEE In a way of simply stating, all human beings of whatever age, whichever caste or position, whichever sex crave for and certainly need social contact or relationship to be interdependent upon one another. Through having mutual social contact, a number of our down-points can be sorted out and resolved. On the other hand...
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...another colleague has named Amie Lee. Chen wishes to be transfer and report directly to Abdul instead of Ms. Lee because Ms. Lee is not a technical supervisor. This is typical problem between employees that happens often in a working environment. A problem like this often helps demonstrate conflict managing and how good a manager is. The problem Abdul face covers many areas of organizational behavior such as conflict and negotiation, organizational change and stress management, communication, personality and values. One of theories that are covered in this case is resistance of change. According this theory, Hahn Chen is the employee who has negative feeling about change cope by not thinking about it, increasing in his unsatisfying and quitting. Resistance can be overt, implicit, immediate, or deferred. The greater challenge is managing resistance that is implicit or deferred. In order to overcome resistance to change, we have eight tactics can help. There are: education and communication, participation, building support and commitment, develop positive relationship, implementing changes fairly, manipulation and cooptation, selecting people who accept change and coercion. One more theory is covered by this case is interpersonal relationships conflict. The conflict process normally has five stages which are potential opposition or incompatibility, cognition and personalization, intentions, behavior and outcomes. Negotiation is a process used to resolve conflicts between parties...
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...Negative impacts of generational differences in the workplace of China The past decades have witnessed a dramatic transformation in China. With the development of modern society, the generational differences are becoming growingly deep and complex. Although it is normal that people have diverse personalities and lifestyles, the disparity between generations is quite evident. Working age Chinese fell into two main generations, “a generation being defined as an identifiable group that shares birth years, age, location, and significant life events at critical developmental stages”(Kupperschmidt, 2000, p.65), divided by the year when the reform and opening up was implemented. As an increasing number of young people have graduated from schools and start their careers, concern about the generational difference in the workplace is raised. Since different generation internally share different value and culture, communication problems and interpersonal conflict are almost inevitable, which may result in negative impact in workplace, like inefficiency and low productivity. In this essay, the causes and effects of these problems will be examined before continuing suggesting solutions. The essay will then be concluded by presenting personal opinion on this topic. The first and perhaps most common problem emerges from generational differences in the workplace is communication difficulty. The young generation and old generation both have their unique languages due to different culture background...
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...innately understood as the unique beings we are, not just personally by our family and close friends, but professionally as well. More often than not communication issues bleed into our workplace on a daily basis, adding significant and unnecessary tension as we go about our day that we wind up bringing into our homes-our respite and peaceful haven from the chaotic world. The appearance of conflict is ubiquitous and certainly inevitable, but knowing a few tips for handling communication dilemmas at one’s place of work can increase one’s quality of life at work leading one to a happier and more productive person on the job, thereby carrying less of a burden on one’s shoulders when coming home. Unfortunately the way we are perceived by our colleagues at work is in their eyes a reflection of who we are as individuals. With that in mind, it is best to make a lasting impression not just on the very first day of one’s job, but going forward into one’s respective careers. 1. Get to know your coworkers in a realistic light- It is impossible to know every individual’s personality type at your workplace. However, what is possible is in the interim to gauge what may “tick” someone off, and what, on the contrary may please them. Adjust yourself and your personality accordingly. The general rule of thumb is not to probe too much into why they are behaving a certain way towards you or others, because the more you overanalyze the more you will internalize the situation, and perceive them...
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... emails and telephone calls. This type of interaction often involves a three-stage process; greeting/warm-up, conversation/information exchange and farewells/winding down. In the greeting stage it is important to create a positive emotional atmosphere, most people usually say ‘Hello’ or ‘Good morning’. Once a positive, friendly atmosphere is achieved, you can continue to the conversation exchange. Here, the information or subject you want to talk about is exchanged. The final stage is the farewell stage, in this stage you leave the person with a positive atmosphere and say something like ‘see you soon’ or ‘goodbye’. One-to-one communication is very important in the health and social care sector. For example, care workers talk to their colleagues, their patients and to their relatives on a one-one basis daily. Effective one-one communication requires listening,...
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...counselling by my ward manager. I felt guilty as I placed the patient's safety and life at risk. I was also shocked as I performed nursing procedures against the hospital protocol. I felt that my colleagues were afraid to work with me as I might land them in trouble. Registered nurses who took over me from shift to shift were extremely cautious. All these actions displayed by them made me feel inferior as a nurse and made me feel guilty as a human being. I was depressed and broke down to a point when my nursing manager had to let me go on leave for a week to calm myself down. Evaluation: During the investigation, my nursing managers applied situational leadership. Horwitz et al. (2008) explained that transformational leadership are leaders who use creative and motivational ideas and methods to encourage their followers or employees to achieve their goals and independence. Vinkenburg et al. (2011) also reinforced that transformational leaders empower their people to go beyond their scope of practice and promote self motivation. In this case, my nursing manager discussed with me the whole situation calmly and brain-stormed how the situation can be improve for the better. In addition, she encourages the sharing of this incident during daily role call, so that not only me, but other colleagues know how to handle the situation appropriately without putting the patient’s health at risk. The only positive feedback from my nursing managers was that I kept myself clamed, thought carefully...
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...What is racial profiling? Depending on whom the person asked, some might say that it is the profiling of someone for a crime based on their race, while others might say that it does not exist. The term racial profiling is not precisely in the dictionary, but according to the Merriam-Webster.com Dictionary, the term profiling, specifically for racial profiling, means “the act of suspecting or targeting a person on the basis of observed characteristics or behavior” (Merriam-Webster). The misconception and miscommunication on profiling, its true meaning, and intended purpose have led to the ethical dilemma and current-day social issue of racism seen in profiling. Racial profiling has been abused and implemented in many different situations and...
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...the organisation. A major contributing factor to their failure is poor communication. Communication is defined in numerous ways, but here is one that can be associated within the workplace; “any behaviour – verbal or nonverbal- that is perceived by another,” taken from The Business Communication Handbook by Judith Dwyer or “an exchange of words, feelings, symbols, gestures, etc. that must be understood and responded too” taken from Understanding Human Communication by Ronald Adler. For effective communication it is known that it’s a two-way process of sending the right message that is also being correctly received and understood by the other person/s. In any organization or everyday situations, we have different types of communication styles taking place. It may be verbal communication, nonverbal, or graphic communication. During the communication cycle or process many miscommunications or interpretations can take place, i.e. anywhere between the sender, the message, the receiver, feedback, the communication channel, context, and noise. It is within this process where the sender encodes an idea or feeling; verbal, nonverbal or graphical and conveys the message via a communication channel to the receiver where he decodes the message and interprets it to his understanding. The recipient understanding of the message would depict whether the message was understood or distorted which will alternatively affect feedback to the sender. Communication depends on our perception, or how...
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...M1: I am going to talk why organisations use verbal and written information, and also what the benefits are of those two. I’ll also talk about the reason organisations uses internal and external sources of information, and what the benefits of those two are as well. To: directors of Primark From: abdinho ibrahimo Subject: monitoring the performance of Primark Many businesses such as Primark and many more uses written communication to communicate with their consumers. Written communication allows Primark and other types of businesses to communicate developments, expectations and legalities to employees and contacts in the outside world. While some still use the hard traditional written copies of the written communication, email and internet are ways to communicate, this has become important and very common these days. Though, written communication is important, it’s best to understand the basics to apply the best practices to your own business. Basically all forms of numerical representation such as diagrams, graphics, charts, and emails can be included under the written information. Verbal communication is vital in business, and the purpose of it is so you can communicate effectively with people in various different situations. In many cases you may be dealing with people in or from other countries, people with different cultures, ages, and with different level of experience. The way you communicate might portray an image of you and your business. This might be the...
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...When a nurse worker is under the influence of drugs or alcohol this is an intentional abuse on the nurses’ part and should always be reported if another member of the healthcare team suspects another employee is impaired while on the job. When a nurse knowingly partakes in illegal activity that can cause harm to oneself or risk the safety of a patient, preventable medical errors are made. Though an employee is drug tested before employment through either urinalysis or hair sample these two very different tests do not detect alcohol use unless the nurse has recently drank alcohol then it can be detected in a urinalysis. A urinalysis is when a person provides a urine sample and is the most common type of drug test used to detect the presence of metabolites and drug residues, a hair sample is where the employer will take a snippet of hair from the employee, this gives a longer range of reference of 90 days and shows previous drug use but does not show recent usage (Banja, J. 2014). In terms the urinalysis will show more recent drug use events and a hair sample will show a history of usage. A nurse who has a drug abuse problem may divert drugs from a patient to themselves. Though there are procedures in place to avoid drug diversion...
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...M1: I am going to talk why organisations use verbal and written information, and also what the benefits are of those two. I’ll also talk about the reason organisations uses internal and external sources of information, and what the benefits of those two are as well. To: directors of Primark From: abdinho ibrahimo Subject: monitoring the performance of Primark Many businesses such as Primark and many more uses written communication to communicate with their consumers. Written communication allows Primark and other types of businesses to communicate developments, expectations and legalities to employees and contacts in the outside world. While some still use the hard traditional written copies of the written communication, email and internet are ways to communicate, this has become important and very common these days. Though, written communication is important, it’s best to understand the basics to apply the best practices to your own business. Basically all forms of numerical representation such as diagrams, graphics, charts, and emails can be included under the written information. Verbal communication is vital in business, and the purpose of it is so you can communicate effectively with people in various different situations. In many cases you may be dealing with people in or from other countries, people with different cultures, ages, and with different level of experience. The way you communicate might portray an image of you and your business. This might be the...
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...Larry Lacefield Global Multi-Product Chile Case Study Cohort 64 MSGL 503 Chile Case Study Multi-Products Inc. was a company founded in 1920 with a first ever waterproof sand paper. Since then they have expanded to over 55,000 different products around the world to include automobile, pharmaceuticals, and common household of office products. They manage to grow with the ability to meet the customer needs in every new area. Bob Thompson was getting ready to make a decision on possible changes for a branch office. His first thoughts where that everything was going great and the changes seem to be easily implemented. Bob soon realized his own leadership team was not happy with the changes made by the branch office. He now had to decide how to proceed. is in a dilemma on how to handle the situation and its impact on the Firm. Problem Statement Chile and the changing market. Chile’s market was expanding and Global Multi-Products was losing its share of that growing market. The Head Quarters wanted Bob to improve the Chile Multi-Products office. The office would have to change roles, responsibilities, programs, customer service, training, supply train and much more to compete with the large super store competitors. Despite the fact Multi-Products had more to offer Bob had to find a way to get the products on the shelves and a cheaper price than they were accustomed too and implement all the changes to make it happen. “We don’t sale just products anymore, we...
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...On a basic level, the root cause of the disagreement between Hernán Otero and Alexey Iskhakov is based on miscommunication. However, on a deeper level, the disagreement between the two programmers is a result of their cultural differences. It is critically important for Emilio to resolve this disagreement and to make significant changes within the organization to ensure that it does not continue or recur. The key steps will include: working with both Hernán and Alexey to defuse the current situation; changing the physical set up of the InterSoft lab to promote a better sense of team; and implementing new training procedures to prepare both Russian and Argentinian staff members for travel to either country. Alexey, Bruno, Hernán and Emilio were working on an important component of an updated version of IDEAFIX scheduled to be launched soon, so it was important that their programming progress on schedule. Tensions recently escalated between Hernán and Alexey because of a series of emails, initiated by Hernán, regarding the design of an event-handling algorithm of IDEAFIX. The email “conversation” between Hernán and Alexey seemed to occur after the first time that they could not reach an agreement even after much discussion. When Bruno became concerned that Alexey did not understand what needed to be done with the design of IDEAFIX, he informed Hernán. Because Hernán felt that he could better communicate with Alexey via written English, he began emailing Alexey instead of speaking...
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...Introduction Present there is a high number of companies worldwide, which have moved some activity of the company to another country. There are many variations of what activities companies choose to move, though some activities have remarkably higher tendencies of being moved. After the Second World War there has been a high number of companies, which move industrial activities such as manufacturing of textiles, cars and ships. During the recent decades there have been other tendencies for moving activities abroad, hence services as in helpdesks, and non-physical products such as programming. One of the countries, which have a very high influence on these activities is India. The purpose of moving an activity to another country has various reasons, for instance trips abroad or high accessibility to skilled resources, but the major reason is to reduce costs of these activities. For that reason India have made a high impact on these activities as of the low wage level. India is in general one of the successful countries when it comes to offshoring IT enabled services. It has for many reasons, but the major factor is India’s cost competitive labor, vast human capital, and their education system, which made them excellent English speakers. Yet, there is still many companies, which have not moved any activity across borders. The reason they have not may differ. As mentioned above some industries have a higher disposition to become offshored, and some activities may not profit from...
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...is necessary to analyze the system of ideas that have been designed among several scholars. However, this paper is specifically focused on the discussion of three theories, which were found to have relevant viewpoints. Throughout this paper, the theory of constructivism, the critical theory of communication in organizations (CTCO), and communication accommodation theory (CAT) were examined. Constructivism Theory Constructivism is a communication theory, which is focused on the identification of individual differences among people’s ability to communicate effectively in social situations (Griffin, 2012). Jesse Delia is credited for the development of constructivism theory. Delia’s theory of constructivism implies there is a difference between people who are interpersonally successful, opposed to those who are not. Delia’s theory of constructivism is focused on being able to better understand the differences among individuals who communicate more effectively in social situations. Interpersonal Constructs Each person has a unique perception of the world and those they encounter. People construct their knowledge through their interactions with the physical world, coactively in social settings, and in a culturally linguistic environment (as cited in Sjoberg, 2007). Through the development of interpersonal constructs, individuals establish...
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