Community and Population Health Scavenger Hunt

WIC:
1). What is the organization’s target population? Low income, pregnant women, infants and children up to age 5.
2). How does the organization advertise its services to the community or target population? They have in ad in the weekly paper, there are posters on the boards at the dollar store and the pharmacy. They have information at the doctor’s clinic also.
3). Are there any barriers to service? You have to be low income and you have to prove your income with paystubs or income tax forms.
4). What written information do they have available? They have information on: Breastfeeding Healthy meals Importance of immunizations Importance of car seat usage

5). What is the appearance, both internal and external of the facility? WIC is held in the home health building, it’s clean on the inside with some toys for the kids to play with. The building exterior is well maintained, clean.
6). How do staff members present themselves? They are very nice, clean and well kept. They don’t wear uniforms or anything. They all seem to have a nice attitude and they work well with the children.
All of the staff are very knowledgeable about their services and they are really nice to the people coming in and out.
7). What language capabilities do staff members have? I asked them if any speak a different language, they do not. If the need for an interpreter comes up they have a phone service they can use.
8). Does the organization have a referral process or does it operate on self-referrals? They told me that some of the women find out about them at the doctor’s office when they first find out they are pregnant. Others hear about them either through word of mouth or the posters that are posted in town.
9). Are there fee’s for the services provided? Are payment options available? There is no fee for the service’s, you just have to meet the income requirements.
10). Does the organization have a presence on the internet? Yes
11). Is the organization’s facility accessible from various types of transportation? Car, walking or trolle
12). What specific services does the organization provide?
Nutritional educational program that offers food packages for children 0-5 years of age and women who are pregnant, breast-feeding, or who just had a baby.
They do offer car seats to family’s for minimal cost

Meals on Wheels:
1). What is the organization’s target population? Elderly, homebound people in the community.
2). How does the organization advertise its services to the community or target population? Home health nurses tell people about it, people going home from the hospital can be set up to receive them. It’s set advertised through the churches and the social services in our county.

3). Are there any barriers to service? I asked if there were any barriers to service and they said no, it is ran through the hospital kitchen. They make the meals and volunteers deliver them.
4). What written information do they have available? I have not seen any written information. The people in the community call the kitchen in the hospital and set up their meals.
5). What is the appearance, both internal and external, of the facility? It is the hospital cafeteria and kitchen, they are clean, well kept.
6). How do staff members present themselves? The dietary staff are in uniforms, they are clean and very nice. The volunteers that come to pick up the meals to deliver them are clean, well kept and also very nice.
7). What language capabilities do staff members have? They only speak English
8). Does the organization have a referral process or does it operate on self-referrals? They do not have a process, the churches and refer a person in need, the hospital can also refer a person. The people that receive the meals also refer people. You can also sign yourself up.

9). Are there any fees for the services provided? Are payment options available? It is based on your income, you can make monthly payments
10). Does the organization have a presence on the internet? Yes, it gives you the numbers of who you can contact for services
12). What specific services does the organization provide? Hot meals delivered to your house.

Department of Human Services:
1). What is the organization’s target population? Low income families At risk children Low income elderly population
2). How does the organization advertise its services to the community or target population? They told me they don’t really advertise, there are groups like WIC that will refer people to them or at the doctor’s office. They told me most people just walk in looking for help
3). Are there any barriers to service? You have to be low income and will need proof of your income. They did tell me that homelessness does qualify you for immediate help.
4). What written information do they have available? I saw information on low cost housing, or how they can help you with housing costs. There was information on WIC and immunization clinics. They also had information on how you can get dental exams and eye exams if you don’t have insurance.
5). What is the appearance, both internal and external, of the facility? The office is in the court house, they building is very well maintained and the inside is nice and clean.
6). How do staff members present themselves? There was only one lady there, she was very nice, well kept, nicely dressed. She gave me all kinds of information.
7). What language capabilities do staff members have? She said she only speaks English, but if she has someone that speaks Spanish there is someone in the court house that can translate.
8) Does the organization have a referral process or does it operate on self-referrals? Both, she says she gets referrals from the sheriff’s office and sometimes the hospital. People also just call themselves for help.
9). Are there fees for the services provided? Are payment options available? She does not charge people to help them
10). Does the organization have a presence on the internet? Yes
11). Is the organization’s facility accessible from various types of transportation? Car, walking or the trolley
12). What specific services does the organization provide? Child Care Expense Assistance CHIP programs TANF Medicaid State/Local health Insurance Programs Food Stamps/SNAP Refugee Resettlement Services