Effective Approaches in Leadership and Management Communicating skills can sometimes have a much lower importance when compared to financial and business matters. In reality, they are an important component in generating results that are desired in business. This includes from achieving physician buy-in for technologies, to persuading co-workers to accept changes made, to constructing support from the community for initiatives in the hospital. Currently a lot of healthcare organizations are starting to realize the significance of effective communication skills as well as utilizing advanced methodologies for greater improvement- like “lock-ins,” where managers, leaders and staff employees, co-operate for budget planning as well as “jamming” or “workouts,” which are group conversations that have been proven to be successful to other industries other than healthcare (Haeuser J, 2005). When discussing nursing, continuous quality improvement as well as patient satisfaction is a major issue needed to be addressed. To have good quality care as well as patient satisfactory scores, it is necessary to state the numerous other issues being faced by nurses, shortages in nursing and also having an accurate ration of nurses to patients. Patient satisfactory scores and quality care will not meet appropriate standards if these issues are not addressed by the nurse. The top priority of each healthcare provider and worker is ensured patient satisfaction as well as quality care. You are allowing the patient to feel proper care while hospitalized as well as setting a good reputation to your specific unit and allows the hospital to have a good name. Patient satisfaction can be defined as a measurement create to get reports and rating from a patient about specific services that they received at an organization, hospital or by a healthcare provider (Quality/Equality Glossary, 2013).