Globalization and technology have made an impact on the twenty-first-century workplace and with the impact certain jobs are at risk while other jobs will be unaffected in terms of eradication. Globalization is the act of extending anything to other parts of the world and this has made the ability to acquire people with unique talents and skill far easier (outsourcing) and has also led to cultural diversity while affecting those cultures as well. Technology has diminished the requirement of people that could do basic job operations such as collecting cash at a toll booth by replacing workers with computer systems. Globalization and has impacted the twenty first century workplace by blending workers from all parts of the world leading to cultural and demand change while technology has improved work output, created new workplace rules, and has begun removing basic jobs.
Globalization has brought upon many changes to the workplace; one of these changes lead to companies hiring workers from foreign countries in order to save more money; this is known as outsourcing. An example of outsourcing would be as follows; a company that makes computers can hire people in India to talk to customers that require technical support with the computers. Since hiring workers in India is far cheaper than in America it would make perfect sense to Outsource workers for other tasks that can be done without the workers have to be in the office at the same place. Outsourcing, however, can be a problem because domestic workers cannot compete with the outsourced workers since they accept such low wages. Simple jobs can be outsourced as stated by Alan S. Binder “…jobs requiring both relatively little education ( like call- center staffing) and extensive education ( like software development) will increasingly be lost to workers overseas” (328). So one of the impacts of globalization is reducing