...Worldwide Telecommunications Team,”C” Joseph Collins, Megan Ward, Andrew Hoffart, Steven Rankin, Cheryl Bandy COMM/215 April 28, 2014 Irwin Shubert Worldwide Telecommunications, Inc. and the cultural changes within Diversity has brought a new importance to the work place. With the world becoming more diverse, and the work place becoming more multicultural, political correctness, affirmative action and disparities in pay pushed their employers to change their recruiting practices. A progressive workplace should consist of employees of wide-ranging cultures, ethnicities, religions, genders, and ages, and other factors. When you add people from the different backrounds there’s always going to be tension. However, each individual from each different culture or reign can bring something different, something new and exciting to the table. Worldwide Telecommunications, Inc. is meeting this rather complicated issue directly in the hopes of turning it into an opportunity to promote a multicultural work environment that its customers can connect with. The various cultures of the workers will have an effect on the way that the community understands and interacts with the organization in an affirmative way. This distinctive idea will not be without its difficulties. A diverse workplace can lead to challenges and struggles as people from different cultures, ethnicities, religions, genders, and ages learn to work together...
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...Worldwide Telecommunications, Inc. Worldwide Telecommunications, Inc. is a full service voice and data communications company. The company is one of the world’s largest and successful telecommunications companies. Despite the success that Worldwide Telecommunications, Inc. had experienced, the company will eventually face some cultural changes in the future. Also, a diverse workforce will have an effect on teamwork as well as communication. However, Worldwide Telecommunications, Inc. is not the only large company that will come across cultural changes. Nowadays, the trend for many companies is to expand into another country with the goal to gain a diverse workforce and to enter an international market. Although this trend is extremely beneficial for the company’s success and survival, there are some negative aspects as well. Possible Cultural Changes in Worldwide Telecommunications, Inc. The world is becoming more diverse and most large companies are multicultural. Diversity definitely has brought new importance to the workplace. Because of the increase of diverse employees from all over the world, it is almost impossible for Worldwide Telecommunications, Inc. to not counteract any cultural changes. Combining people from different backgrounds can cause tension in the workplace. People of different nationalities, ethnicities, religions, genders, ages, etc. interact with each other differently and perceive things in different ways. In addition, the working...
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...Global Cultural Changes in Worldwide Telecommunications, Inc. Kayla Harvey, Monica Johnson, Angela Lambert, Joseph Caston COMM/215 August 25, 2014 Rebecca Kinney Global Cultural Changes in Worldwide Telecommunications, Inc. Expanding in a global environment takes a company that is diverse and understands cultural diversity. As a leader in the cable industry, Worldwide Telecommunications has a diverse global portfolio with an emphasis on social development. The company is headquartered on the east coast and has satellite offices in various cities around the country. In each office, there is a diversity champion who aligns employees with business core values. This helps to keep the business ahead of competitors because global partners and stakeholders from international markets trust our business track record which has a direct, tangible return on their investment. In terms of expansion, branching into the European market will require a seamless integration for advance corporate advisors to setup the framework for follow on employees. Moreover, a robust cultural conscience is absolutely crucial to future endeavors and is driven home by upper management. With a workforce consisting of many different ethnicities, a focus on communication barriers is paramount to a successful business approach. As industry needs change, and expansion being imminent, cultural diversity is more important than ever. The full definition of cultural change is the modification of a society through...
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...Multicultural Workforce Eisha McKinney, Tuan-Anh Nguyen, Audrey Leonard, and Dontay Barnett COMM/215 April 2, 2015 Professor Rosemary Sykes Multicultural Workforce Introduction Case study analyses focus on Worldwide Telecommunications, Inc., which is facing a major issue related to cultural change. The company faces problems with the change in culture especially the extent to which multicultural teamwork has affected the company’s teamwork and communications within the organization. Worldwide Telecommunications, Inc., which was started in 1986, serves as a solution provider to its clients by providing phone services and data service in lodging services including restaurants and others in public venues all over the world. The need to serve the whole population has landed the company into problems for they have to hire workers from diverse cultures. The companies need to meet the modern organizational structure (one with employees from a wide range culture, gender, religion, race, ethnicity, and age) landed into more trouble. Worldwide Telecommunications, Inc., needs to reorganize the structure to accommodate multicultural differences to avoid future issues in the company. Multiculturalism can affect Team Work and Communication in Large Companies There are various implications of cross cultural communication and teamwork in big companies, but this is a broad study that has been explored by many researchers. The big companies in corporate America...
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...economy recovers, organizations worldwide realize the need for highly connected, ambitious and valuable contributors forcing companies to develop innovative ideas and find human capital to develop capabilities and share expertise. Globalization has changed the face of 21st century workforce. In today's fast paced and growing economy, there is an exponential increase of cultural diversity within big businesses and corporations. There is an opportunity to "achieve higher levels of productivity and extraordinary performance" (Nykiel) for large corporations with a multicultural workforce. At the same time, it may also "be more challenging in a multicultural work and managerial environment" (Nykiel). Workforce Diversity Statistics The term "multicultural workforce" which represents the personal characteristics of employees in an organization is today superseded and replaced by a much broader term, "cultural diversity". Diversity refers to the way organizations respond to a multicultural workforce. The strategy in large organizations is to leverage differences in employees to increase creativity and have a competitive advantage in a fierce market. In the 2014 survey conducted by Diversity Inc; which is the leading publication for the education and benefits of large organizations, 1215 companies participated in an empirically driven and ranked competition for a diverse workplace. It was carried out to help acquire and retain a multicultural workforce. . Competition got assessed...
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...University of Phoenix Material Final Research Paper and Presentation Final Research Paper (due week five) YOUR TEAM WILL COMPLETE AN APPLIED RESEARCH PAPER. THE FINAL PRODUCT WILL BE A 1,750- TO 2,100-WORD ESSAY ON A SPECIFIC TOPIC. Your team is to select from the following topics: • To forecast possible cultural changes inside Worldwide Telecommunications, Inc., prepare a study analyzing how a multicultural workforce might affect teamwork and communications in large companies. • Prepare an assessment for Lotus Rental Car’s CFO on the feasibility of adding alternative fuel vehicles to the fleet. • Report to your company’s Board of Directors on the cost and value of offering domestic partner benefits. • Research and report on how to fund a non-profit community book festival for a major United States city. Consider recent changes in the economy. • Formulate a proposal for Artemis Sportswear Company for cutting operational expenses to increase profit margins. Include the effect on workers and productivity. Incorporate information from at least five sources including at least one primary source. The information gleaned from the primary source will enhance the information gained from the secondary sources. The paper should be consistent with APA guidelines and include a thesis statement, in-text citations, conclusion and/or recommendations, and reference list. Please refer to the text, The Student Writer: Editor and Critic, for more information on shaping...
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...Internal and External Factors Meagan ***** MGT/230 July 18, 2013 Internal and External Factors Every company follows the four functions of management: Planning, Organizing, Leading, and Controlling. As one of the leading competitors in the cell phone industry, here in the United States as well as across the globe, AT&T is no different from any other. When the phone system first started in 1875 things were much different. What started out as Bell, a small phone company started by Alexander Graham Bell, AT&T has reached worldwide status. With their services used and sold on daily basis they must keep up with the competition. As a leading innovator they must follow the four functions to keep their operations running smoothly. Globalizing AT&T was a must to reach its massive success. With its international calling plans customers can stay in touch where ever they go. In order for AT&T to go global they had to use the four functions listed above. In order for them to even breach the global scale they had to find how. By planning the move into international calling they opened up a new door for their company. They had to plan how they could get the service to function and how they planned on charging the customers. Next they would organize the move. They would set up the plans that allow their customers to use the international service. They would have to look...
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...Company Profile of Motorola After years of being the world's leading provider of wireless communications, semi-conductors and advanced electronic systems and services, things have began to slow down for Motorola, Inc. This company was once known for its cutting-edge technology and level of quality. Motorola is now working to revamp its image and catch up with the competition. Motorola has not yet recovered despite restructuring efforts. The company attributes some of its problems to the weak U.S. economy and a slow down in telecommunications spending. Heavy cost-cutting has been done by the company. Since August 2000, 48,000 jobs-nearly a third of its workforce-have been eliminated. Over the next nine to fifteen months, four more semiconductor plants will be shut down. This will result in the loss of 2,500 jobs. Motorola's five-point strategic plan In 1998, Motorola decided to reshape the company's strategy. They decided to go back and seek to change everything at Motorola except their principles, characters, and ethics. This five-point strategic plan is as follows: 1. Revitalize the management team 2. Stabilize the balance sheet and improve financial flexibility 3. Reduce costs and manufacturing capacity 4. Produce new, innovative products and growing customer relationships 5. Evaluate and re-evaluate business plans in order to remain competitive in the ever-changing business climate How has Motorola been doing in following its strategic plan? They are making progress...
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...company and the most reliable wireless network with 106.3 million total connections. Verizon, a global leader in providing broadband and other wireless and wire line communications services to mass market, business, government and wholesale customers; operates nearly 143.7 million customer connections (wireless, wire line, broadband and TV) served every day. Verizon also provides converged communications, information and entertainment services over America’s most advanced fiber-optic network, and delivers innovative, seamless business solutions to customers around the world and network serving residential and small-business customers evolving to fiber-to-the-premises technology with FiOS high-speed fiber services. Verizon employs a workforce of 195,900 and last year generated revenues of more than $106 billion. Enterprise/mid-market business customers...
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...Journal of Intercultural Management Vol. 2, No. 2, November 2010, pp. 5–15 Barbara Mazur Politechnika Białostocka Cultural Diversity in Organisational Theory and Practice 1. Introduction Increasing globalization requires more interaction among people from diverse cultures, beliefs, and backgrounds than ever before. People no longer live and work in an insular marketplace; they are now part of a worldwide economy with competition coming from nearly every continent. For this reason, organizations need diversity to become more creative and open to change. Therefore maximizing and capitalizing on workplace diversity has become an important issue for management today. Since managing diversity remains a significant organizational challenge, managers must learn the managerial skills needed in a multicultural work environment. Supervisors and managers must be prepared to teach themselves and others within their organizations to value multicultural differences in both associates and customers so that everyone is treated with dignity. Diversity issues are now considered important and are projected to become even more important in the future due to increasing differences in the population of many countries. Companies need to focus on diversity and look for ways to become totally inclusive organizations because diversity has the potential of yielding greater productivity and competitive advantages. Managing and valuing diversity is a key component of effective people management...
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...NAME: Eze Ezekiel Eze TABLE OF CONTENT 1 INTRODUCTION 2 CONCEPT OF HUMAN RESOURCE MANAGEMENT a. INTERNATIONAL HUMAN RESOURCE MANAGEMENT b. INTERCULTURAL WORKING c. INTERNATIONAL ASSIGNMNET 3 THE CONCEPT OF INTERNATIONAL MANAGER, ITS ROLES/FUNCTION AND CONTRIBUTION 4 THE CAPABILITIES AND QUALITIES OF INTERNATIONAL MANAGERS 5 THE CONCEPT OF EXPATRIATION 6 CHALLENGES FACED BY INTERNATONAL MANAGERS ON INTERNATIONAL ASSIGNMENT 7 CONCLUSION AND RECOMMENDATIONS, REFERENCES 1. INTRODUCTION In this time of globalization, the concept of international human resource management has come to be an important aspect for human resource manager in multinationals, in order to have a worldwide vision of managing their expatriates effectively outside their PCN/HCN. The aim of this report is to analyse the statement which says that Effective international managers were said to be those who were flexible, open-minded, adaptable, speaking in foreign languages, and making friends with those of many nationalities (Smith, 1992:46). The report also provides necessary conclusion and recommendation which international managers are to adopt to ensure that employees works more effectively. There are differences between countries yet expatriates are effective in there works because of the role of international manager to see that the expat are successful. This analysis will be done looking at the different roles and attributes of...
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...General theoretical aspects of migration. Historical and social perspective Migration is defined as a "change from a social, economic, political and / or cultural environment to another, in order to develop a project and answer to any individual or group expectations." Migration phenomenon has always existed, resulted through transhumance, invasions, colonization and crusades, generally caused by the attraction of the richest regions on the poorest populations. Labor migration is the supportive factor of globalization,'' a process that allows reducing geographical constraints on social and cultural processes in which individuals are increasingly aware of this." There is currently no state or part of the world that does not import or export workforce. During the 20th Century the migration process developed significantly. In this period, Romania was predominantly a country of emigration and still is. Acording to some sources, by 1914, a large number of people decided to cross the Atlantic Ocean, most focusing on the U.S. and Canada, the rest of them going to Argentina and Brazil. The presence of Romanian immigrants in the U.S. can be very well demonstrated; the first Romanian immigrants in the present-day country’s territory is attested by the names of the soldiers participating in the union army during the war of secession. It was a massive voluntary migration, with a temporary character, as the Romanian emigrants hoped that they would earn more...
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...Social Responsibility JJT Task 1 Corporate Social Responsibility Strategy Chris Dennison Introduction In today’s global economy of socially conscious shoppers, it is not enough to simply create and sell a high quality good or service. A recent study shows that corporate social responsibility is critical to establishing and maintaining a positive reputation as evident by the more than 90 percent of polled shoppers that would switch to a brand that demonstrates support for a good cause if competing products were of similar price and quality. Additionally, the same amount of consumers was more likely to establish a deeper trust and loyalty to a socially responsible organization in comparison to one that doesn’t show these things. Most importantly, businesses that are not socially responsible are at severe risk of alienating their customer base, thereby impacting their longevity and profitability. Consumers hold the power as they have shown and will continue to boycott corporations that are found to engage in irresponsible practices. With this in mind, it is no longer a question of if a corporation should consider integrating social responsibility aspects to their operations, but rather a question of to what extent leadership wishes to go and how they will develop and communicate this in terms of having a meaningful impact on local community and the environment. In the past, a corporation’s primary responsibility was to turn a profit. The concepts of being socially responsible...
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...UNIVERSITY OF NICOSIA SCHOOL OF MANAGEMENT ORGANISATIONS & HUMAN RESOURCE MANAGEMENT MBAN-609DE IKECHUKWU KINGSLEY NWAFOR R1405D126364 August 10, 2014 Page 1 of 26 Table of Contents GLOSSARY .................................................................................................................... 4 QUESTION ..................................................................................................................... 4 OVERVIEW ..................................................................................................................... 5 HR AS A STRATEGIC PARTNER .................................................................................. 5 A GLANCE AT STRATEGIC HUMAN RESOURCE MANAGEMENT ............................. 7 VARIOUS HR STRATEGIES EMPLOYED BY ORGANIZATIONS ................................. 7 Fig 1 Strategic Framework for Human Resources .......................................................... 8 LOYAL SOLDIER (INTERNAL/COST HR STRATEGY) .............................................. 8 BARGAIN LABORER (EXTERNAL/COST HR SRATEGY) ......................................... 9 COMMITTED EXPERT (INTERNAL/ DIFFERENTIATION STRATEGY) .................. 10 FREE AGENT (EXTERNAL/DIFFERENTIATION HR STRATEGY) .......................... 10 ALIGNING HR STRATEGIES WITH COMPETITIVE BUSINESS STRATEGIES ......... 11 Table 1 Compitetive strategies and HR strategies ........................................................ 11 SHRM & ORGANISATIONAL PERFORMANCE...
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...AT&T Headquartered in Oakton, VA, AT&T Government Solutions is a long-standing, trusted source of information technology solutions for the federal government, integrating unmatched network resources and IT managed solutions expertise with innovative technologies from AT&T Labs and a complementary team of industry-leading technology companies. Best known for network leadership in voice, data, video, and managed services, AT&T is a proven solutions integrator, with professional service expertise in enterprise architecture, business transformation, knowledge management, training, program management, systems engineering and security. More than 4,000 scientists, engineers and analysts – many with security clearances – focus exclusively on the IT requirements of government, with support from tens of thousands of professionals throughout the AT&T family of companies. Externally evaluated as a Software Engineering Institute - Capability Maturity Model Integration (SEI-CMMI) Level-3 organization and an International Organization for Standardization (ISO) 9001:2008, AT&T has the proven processes and procedures in place to deliver on time, on budget, with quality service. 1. Leadership Enterprise Management solutions from AT&T are designed to optimize the efficiency and availability of network services and mission applications. Enterprise Management process tools, implemented throughout your IT organization, can help your agency: * Increase automation...
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