...Term Paper on The Problem of Employee Motivation in the Fast Food outlets in Dhaka and Strategies to Improve the Problems Submitted To Professor Md. Abdul Hannan Mia, Department Of MIS University of Dhaka B.Com(Hons), M.Com, PGD, MSc,MBA, FCMA,Ph.D. Submitted By Imran Ali ID: 61424-17-043 Department of MIS Date of Submission: August 17, 2013 Abstract Motivation increases the level of performances of employees and also increases their commitment in the workplace. This implies that motivating workers is very important. Among these workers the fast food workers are unique and have their individual needs, potentials, values and goals. Job satisfaction leads to job motivation. Therefore, when workers are satisfied, they tend to be motivated to work. The study points out the strategies that could be used to improve the level of motivation of the fast food workers and also discusses the causes of low employee motivation within the organization. This will also assist the management of the fast food industries in improving the performances of their employees. A case study approach was used for the survey because only the fast food industries were involved. Information was obtained from the operational workers, administration, cashiers and the managers orally. The respondents have given answer which approximately gave a good response rate. Research proved that the rate of personal growth of the employee’s in their workplace was not satisfactory within majority respondents...
Words: 5679 - Pages: 23
...HR Performance Issues and Motivation Vada Taborn BUS610: Organizational Behavior Instructor: Martin McDermott Date: December 22, 2014 HR Performance Issues and Motivation It is common for motivation to be used in the workplace in order for goals to be reached by employees. In the workplace, it is absolutely necessary that both management and employees are able to concentrate on their work. There are many things that can motivate someone into acting or behaving a certain way. A person’s productivity can be determined by the motivation that they receive not only from their work environment but also from outside influences. Money is not the only influence that can motivate an employee. Sometimes showing an employee how much their hard work is appreciated can motivate them into working harder. There are many motivational problems that can make it very difficult for goals to be reached. Motivational problems may come from the workplace, while others occur outside the workplace, but all of them can influence a worker’s performance. A person’s personal life can be the most common motivation problem. It is necessary to separate personal life and work but it is sometimes difficult to do and family affairs may affect performance at the workplace. There is always a need to be able to totally focus on work in order for organizational goals to be reached. The issues that a person has in their person life can be motivation problems that make it hard for goals to be attained. Some of the personal...
Words: 1326 - Pages: 6
...* GM 591: Leadership and Organizational Behavior Course Project Outline Ashanta’ Savage 2331 Turnesa Avenue, Sacramento Ca, 95822 ashantasavage@hotmail.com 916-844-9269 GM591 ON/SEC V – Leadership and Organizational Behavior Professor Anne Hallcom February 19, 2011 DeVry University is an accredited nationwide University whose headquarters are based in Chicago, Illinois; there has also been global expansion to Belize and Calgary. DeVry University’s primary goal and focus is providing quality practitioner oriented education to students and has for nearly 80 years. “The Sacramento Center, as the campus is called, is booming. Marcela Iglesias, who has been dean since it opened in 2003, estimates that the campus will exceed its capacity of 825 students within a year, and DeVry officials have begun to search for more space.” (Keller, 2010). Along with DeVry University, Carrington College, Ross University, Keller Graduate School of Management, Becker and Stalla have also been acquired under the DeVry University Inc. umbrella and are affiliated with the brand. Advanced Academics is a school recently acquired that is targeted to middle school and high school students as a means of completing their middle school and high school degrees, to ensure a greater chance of success and continuing their education after they graduate; and also been acquired under the DeVry University Inc. umbrella and are affiliated with the brand. “DeVry's origins trace back to 1931...
Words: 7607 - Pages: 31
...Workplace Motivation Paper M. Singh University of Phoenix February 01, 2009 PSY/ 320 Workplace Motivation Paper Motivation plays an important part of every organization. Motivation in organizations can be accomplished by finding whatever gets everyone going. Motivation will not be the same for every organization but by finding out what that thing is, the company can be sure the organization will be successful at whatever they attempt (Fitness Equipment & Health, 2007-2008). Motivation is the inner power or energy that pushes one toward performing a certain action. Motivation is a dynamic process – always changing, always rising and falling – rather than a discrete event or static condition (Reeve, 2001). A person’s motivation can change quickly. Motivation is the force that makes individuals do things which results in an individual need being satisfied and in completing a task. Motivation strengthens the ambition, increases initiative and gives direction, courage, energy and the persistence to follow one's goals. A motivated person takes action and do whatever is needed to achieve his or her goals (Sasson, 2001-2009). Motivation results from actions that satisfy inner needs. Motivation is the intention of achieving a goal, an ability to change behavior, that inner directing drive, leading to goal-directed behavior towards the attaining goal. Motivation is intrinsic (internal); it comes from within based on personal interests, desires, and need for fulfillment...
Words: 2062 - Pages: 9
...ILM Course Level 3 Understand How To Motivate To Improve Performance AC1.1, AC1.2, AC1.3, AC1.4, AC2.1, AC2.2, AC2.3 Table of Contents Define the term motivation 3 Define the factors that may affect motivation levels in the workplace 3 Explain how individual differences affect levels of motivation in the workplace 3 Explain the potential impact on organisational performance if employee motivation levels are low 4 Describe a recognised theory of motivation 5 Describe ways in which knowledge of a theory of motivation can be used to improve performance in the workplace 5 Explain how to use employee engagement to increase motivation levels 6 References 7 Bibliography 7 Understand How To Motivate To Improve Performance Define the term motivation The term motivation in my opinion is a strong desire to achieve something. The drive to be motivated I believe comes from aspirations or enthusiasm to achieve a goal or target (whatever that might be). More often than not though I think motivation or the desire to do great things can also be inspired by support from other individuals. Motivated people work with enthusiasm. Define the factors that may affect motivation levels in the workplace Salary Bonuses and incentives play an important role in keeping employees motivated, but usually work best as part of a comprehensive program that provides opportunities to grow. A carefully designed rewards program in my opinion will reinforce behaviours...
Words: 1797 - Pages: 8
...Motivational Analysis in the Workplace Anonomous University of Phoenix Motivational Analysis in the Workplace Motivation in the workplace has many advantages. Motivation enables managers to encourage workers and employees to attain goals required for organizational missions. Motivation theories have evolved in the past 100 years. Motivation theorist such as Descartes, Darwin, and Hull had many ideas regarding what drives motivation. “When stumped trying to explain why people do what they do, we can turn to theories of motivation…” (Reeves, p. 5, 2001). The goal-setting theory shaped by Edwin Locke explains how organizational goals are used in the workplace to inspire motivation. Two workplace scenarios will be described. The goal-setting theory will be applied to both scenarios. Managers and leaders need to encourage the attainment of workplace goals. “Motive is a general term that identifies the common ground shared by needs, cognitions, and emotions…” (Reeves, p. 7, 2001). When managers cannot motivate employees effectively the environment and the employee suffer. Job satisfaction drops and the employee will no longer value his or her job. When this happens productivity will suffer. Setting goals does not always produce goal attainment. Locke’s theory does have drawbacks. The employee may not value the goal or may not be given enough positive reinforcement to retain his or her goals. Locke’s goal-setting theory states goals...
Words: 1222 - Pages: 5
...the workplace. Nevertheless, even today, managers and leaders seem to ignore how this psychological aspect affects the workplace. In organisational settings, stress can generate very significant consequences on a number of different aspects, including employee motivation. For this reason managers and leaders must consider stress factors and provide effective stress management initiatives in the workplace (Nikkos et al., 2010). This paper will outline the main aspects of stress in the workplace and how it affect employers in organisational settings. The effect of stress in the workplace can have dramatic consequences within the workplace. Stress can affect the employee’s behaviour with other employees, Stress can significantly reduce employee concentration and even affect mood swings. Stress also reduces the likeliness of the success of any motivation techniques implemented by managers and leaders. Motivation plays a very important role in all organisations. Generally, high levels of employee motivation can have a positive effect for business entities, helping them to achieve success and organisational aims. Different experts have investigated the subject. The examination of the notion of motivation within work settings has become the focus of the work of several theories of management science. Employees must be motivated to work effectively and efficiently. Stress can lower the employee’s motivation levels...
Words: 944 - Pages: 4
...Organizational Behavior, but three key concepts must exist and continually be improved. Motivation, workplace stress and leadership exist and must continually be evaluated in every work environment. I chose these concepts because of their interaction with each other. Businesses must know how to motivate their employees. Employees must know who to cope and overcome workplace stress. Leaders must be able to effectively lead their employees. Motivation, workplace stress and leadership are issues that when properly managed can lead to a wonderful work environment for all employees and lead to the success of any company. I am going to examine these key concepts and their interaction with one another in the work place. Motivation Motivation has taken on many forms over time and place. In china, motivation is driven by honor and pride. Historically, the Chinese were born into a class that they could not escape and honor meant more than money. In other countries, motivational techniques took on more of a brutal look. Even in the US, our history shows us that motivation could be boiled down to slavery and the will to survive. Although slavery is now history, motivation both positive and negative still exists. Late President John f. Kennedy once said, "If not us, who? If not now, when?" One could say that this could be the motivation behind the US people now. Atkinson’s Theory of Achievement Motivation states that, “the need to achieve is always tempered by another fundamental...
Words: 1449 - Pages: 6
...Running head: Workplace Motivation Paper University of Phoenix PSY 320 January 29, 2012 Workplace Motivation Paper In this paper, I will examine many motivational strategies that affect productivity in a workplace. Another will include an explanation of organizational efforts to improve performance, employees’ resistance to increasing productivity and satisfaction, and management’s philosophy of motivation and its practices in the workplace. Motivation is one of the single driving factors in one’s work performance. Organizations take this very seriously and to waste time, and energy and the expense into training someone who is not motivated. Needs Theories, Goal-Setting Theory, Equity Theory and Expectancy Theory are the four specific theories that are used in motivational practice. In addition, I will identify and analyze the implications of applying any two motivational theories not currently used in my selected workplace and how they will influence both management and employees. Organizations are always looking for ways to increase productivity, especially in the growing competitive environment. It is a known fact that when employees are unsatisfied with their current job, productivity decreases, tension builds up in the work environment, and morale is low. Most organizations have motivational programs that provide useful tools to increase motivation, and reduce employee turnover. There are many strategies that are used to influence employee loyalty and these...
Words: 1176 - Pages: 5
...Teamwork and Motivation By James B. Danquah BUS 520: Organizational Behavior and Leadership Dr. Damita Goods Strayer University May 24, 2013 Abstract Hyper competition among businesses continues to increase the importance and relevance of employee motivation. This is essentially because employee motivation grants tangible benefits to the employee as an individual and consequently to organizational growth. One of the challenges facing management in the face of global competition is the designing of appropriate motivation plan that can ensure employee satisfaction and growth of the business. This paper therefore attempts to design an appropriate motivation plan for Danquah and Sons, a small manufacturing company based in Baltimore, Maryland that produces WooWoo, a widget. The motivation plan will encourage high employee job satisfaction, reduce turnover rate, increase productivity and improve quality of work. The paper proposes two methods for all employees at Danquah & Sons and looks at ways to motivate the ordinary factory low rate worker, his relevance and the need for teamwork. Theories of Motivation and Motivation Plans (Schermerhorn et. al 2012) defines motivation as “forces within an individual that accounts for the direction, level, and persistence of a person’s efforts expended at work” (p. 102). Social Scientists have developed many motivation theories, notable among which are Maslow’s hierarchy of needs theory that views human needs as...
Words: 2069 - Pages: 9
...explain to you about the motivation in the workplace. In order to have success in the workplace todays workplace, you have to have an understanding of how to establish morale that will produce high results from employees and overall company results. Motivation is the key to for any business that wants to be successful. Motivation is determined by many things but motivation can’t be determined by the economic environment because that fluctuates. However, the ultimate goal is to create an environment that will engage the employees in the workplace and make them feel more important and considered a vital asset to the company. Motivation has been defined as the psychological forces that are determined by the direction of the person’s level of effort. Trust, engagement, values, job satisfaction, rewards, and acknowledgement are all factors of what drives a successful workplace in today’s market. Companies want to retain talent in the workplace because who’s to say that you will come across that talent again. The main focus is to meet goals and by meeting goals, you have to go beyond expectations to make something stand out like “sore thumb”. Some people think that managers are the ones who make sure that employees are happy and being treated fairly. However, they are, but the main department to oversee that would be the HR department and organizational leaders. They are the ones to tend to oversee that there is excellence and happiness in the workplace. The expectations for...
Words: 6435 - Pages: 26
...Motivation in the Workplace According to Stephen P. Robins and Timothy A. Judge (2009), motivation may be defined as "the processes that account for an individual's intensity, direction and persistence of effort toward attaining a goal". Hence, motivation is an important factor in every individual's life because no matter the source, motivation leads to positive lifestyle and it will increase employee's efficiency and effectiveness within the workplace. Moreover, it should be clearly understood that the task of every manger in the workplace should be mainly to motivate their internal customers who are the staff, as managers need to get things done through them in order to deliver high quality to external customers. However, although it seems like a very easy term which may be applied by just increasing employee's benefits, it has been clearly noted that not every employee is motivated by the same factors. Hence, in spite of enormous research, the concept of motivation is yet not well comprehended and is sadly practiced as managers fail or simple do not bother to understand the "human nature itself". An understanding of the human nature should be a prerequisite that should be followed by every manager. Researchers have shown that well motivated employees are more likely to be productive and creative. Hence, it contributes to the reduction of turnover in the workplace which may be defined as "the voluntary and involuntary permanent...
Words: 3081 - Pages: 13
...have to worry about employee motivation issues? ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Motivation is an aspect of managerial function of directing under execution. It is necessary as a means to induce people to work, as they are able and trained to do willingly. In other sense, Motivation refers to the process by which a person’s efforts are energized, directed, and sustained toward attaining a goal. Though most of us have to work for a living and job is the central part of our lives, still managers have to worry about employee motivation issues as there are many reasons for it. In an organization, individual Performance is considered to be a function of ability and motivation. Ability depends on education, experience and training and its improvement is a slow and long process. On the other hand motivation can be improved quickly. It is understood that employee motivation is vital for a company's success. A business that suffers from employee motivation issues is subject to decreased production, faulty manufacturing or other breakdowns in the normal operation of the business. The job of a manager in the workplace is to get things done through employees. Managers must be able to recognize flagging motivation and build employee morale in order to maintain expected performance levels. To understand motivation one must understand...
Words: 1181 - Pages: 5
...Executive Summary This report discusses and examines employee motivation in an IT organisation. The report examines the benefits of employee motivation followed by the various theories concerning motivation. The initial portion of the report focuses on the benefits of employee motivation which is followed by a discussion of motivation theories – content theories and process theories. The report further tries to outline the various options or methods followed by organisations to drive higher levels of motivation among the workforce. The methods included in the report addresses the various rewards and recognition options, use of scorecards, fun and recreational activities, communication channels, learning and growth opportunities and corporate social responsibility as methods to effectively drive employee motivation levels. The report recommends the establishment of a basic framework with respect to hygiene factors of a workplace in order to successfully drive initiatives to motivate workforce. Further, the report concludes on the note that various other factors including cultural, political, social and spiritual needs should be considered while arriving at a combination of methods to drive higher levels of motivation. Success of the initiative would depend upon the appropriateness of technique and timeliness beyond other factors. Table of Contents Executive Summary ..........................................................................................
Words: 2957 - Pages: 12
...their work. To make this happen companies need to ensure that their employees are motivated. 1.1. Motivation – to encourage people to act, so that they and their company would reach their setup goals and to ensure that all sides will be satisfied. Motivation benefits the company as an employee who is motivated wants to be at work, takes pride in their work, does not have a negative attitude towards the company and is dedicated to work longer hours and takes delight in it. The company, having these workers can achieve: * Higher productivity and quality * Better attendance * Lower employee turnover * More likely that changes will be recognized, rather than resisted 1.2. But there are many factors which affect motivation level in the workplace. One of the most important is social factor, if an organization is soaked with negativity it can be disastrous, it can lead to low morale, no desire to work, low performance & poor quality and finally resistance to any changes within the organization can be crippling in these competitive times. Environmental conditions can affect motivation levels in the workplace as well, such as, bad air conditioning system it’s too cold or too hot to work, tools for work are in poor quality or do not comply with the requirements to do a good job or work place is life-threatening. Many other factors can affect motivation in the workplace are related to how management runs the organization such as, unfair bonus system, unrealistic targets/goals...
Words: 1327 - Pages: 6