Premium Essay

Enterprise Builds on People

In:

Submitted By cyex116
Words 916
Pages 4
CASE: I Enterprise Builds On People

When most people think of car-rental firms, the names of Hertz and Avis usually come to mind. But in the last few years, Enterprise Rent-A-Car has overtaken both of these industry giants, and today it stands as both the largest and the most profitable business in the car-rental industry. In 2001, for instance, the firm had sales in excess of $6.3 billion and employed over 50,000 people.
Jack Taylor started Enterprise in St. Louis in 1957. Taylor had a unique strategy in mind for Enterprise, and that strategy played a key role in the firm’s initial success. Most car-rental firms like Hertz and Avis base most of their locations in or near airports, train stations, and other transportation hubs. These firms see their customers as business travellers and people who fly for vacation and then need transportation at the end of their flight. But Enterprise went after a different customer. It sought to rent cars to individuals whose own cars are being repaired or who are taking a driving vacation.
The firm got its start by working with insurance companies. A standard feature in many automobile insurance policies is the provision of a rental car when one’s personal car has been in an accident or has been stolen. Firms like Hertz and Avis charge relatively high daily rates because their customers need the convenience of being near an airport and/or they are having their expenses paid by their employer. These rates are often higher than insurance companies are willing to pay, so customers who these firms end up paying part of the rental bills themselves. In addition, their locations are also often inconvenient for people seeking a replacement car while theirs is in the shop.
But Enterprise located stores in downtown and suburban areas, where local residents actually live. The firm also provides local pickup and delivery service in

Similar Documents

Premium Essay

Case Study on Tacit Knowledge Management Systems Within X Company

...unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. ABSTRACT Case study on tacit knowledge management system within X company includes the design of tacit knowledge management system (the recognition and acquisition of tacit knowledge), mechanisms (the factor analysis for the transition and sharing of tacit knowledge) and implementation (the sharing enterprise culture build, the effective incentive mechanism construct and the organization structure design). The evaluation system is established based on critical success factors (the recognition capability, the sharing standard, the sharing mechanism of tacit knowledge). The purpose of study is to improve tacit knowledge management system within enterprise. Keywords: Explicit Knowledge; Tacit Knowledge; Knowledge Conversion; Tacit Knowledge Management Systems; Case Study 1. Introduction Michael Polanyi divided knowledge into tacit knowledge and explicit knowledge [1]. Tacit knowledge exists in human brains, which is the knowledge that people don’t know, in other words people don’t know what they know. Verna Allee thought...

Words: 5304 - Pages: 22

Premium Essay

Business

...------------------------------------------------- ------------------------------------------------- ------------------------------------------------- ------------------------------------------------- ------------------------------------------------- Date: 07.11.2015 Maria Nicoleta Guțui ------------------------------------------------- Chapter 1 ------------------------------------------------- Enterprise Chapter explains: * What the term ‘’ Enterprise’’ means and the important contribution it makes to the development of a growing economy. * Considers motives for becoming an ‘’Entrepreneur’’ * The Characteristics of an entrepreneur and their importance of their role in establishing new business * The importance of risk and rewards (E.g profit is examined and opportunity cost is explained). * Government and other support explained for enterprise and entrepreneurs. Enterprise and Entrepreneurs Enterprise is an important concept that is being actively promoted by the UK government (VIA its support for start-up businesses and its curriculum requirements in schools) Key Terms: * Enterprise-Any business and/or organization can...

Words: 1077 - Pages: 5

Premium Essay

Free Enterprise System Research Paper

...In America our right to a free enterprise system sets us aside from countries such as North Korea and Cuba, which have the world’s least amount of free trade in their economy. The United States Free Enterprise System is based off of five main principles: freedom to choose our businesses, right to private property, profit motive, competition, and consumer sovereignty. A person’s freedom to run their business how they please, with minimal government mediation, is a huge incentive for people to propagate businesses. Not only are people allowed to run a business they are allowed to own their businesses, which gives them the ability to make what they want, sell whatever goods and services they want, without government “direction”. The main principal...

Words: 406 - Pages: 2

Premium Essay

Urbanization In Ethiopia

...Up to 2009, in our region, among the 70 towns which can be leveled as 1st, 2nd, and 3rd town levels; urban development plan was prepared for 25 towns, action plan for 43 towns, and a partial plan for 2 towns. In addition, an action and a partial plan were prepared for 45 rural village centers. Concerning the development infrastructure, in 12 towns around 33.09 km asphalt and 194.84 km gravel road was constructed. 27.8 km coble stone and 62.87 km sewer line was constructed. The main objectives of the housing development program are: to solve the housing problems of citizens, to build the capacity of the construction sector and to mitigate the problem of unemployment. Based on this, in the region, in the last four years it was planned to build 30,115 houses. However, out of this plan it was successfully accomplished to build 9,624 houses and the remaining are under...

Words: 902 - Pages: 4

Premium Essay

Powerhouse Partners

...Powerhouse Partners - Building an Organization Culture for Breakaway Results | | Author: Stephen Dent & Jim Krefft   Stephen M. Dent is a leading pioneer in the theory, research, and application of Partnering Intelligence, leadership and employee development. An award-winning organization consultant whose twenty-five career includes work with Bank of America, GE Capital Services, NASA, Xcel Energy, State of Minnesota and Wells Fargo Bank. He is the founding partner of Minneapolis-based Partnership Continuum, Inc. He is the author of Partnering Intelligence and The Partnering Intelligence Fieldbook both from Davies-Black. Steve can be reached at:sdent@partneringintelligence.com   James H. Krefft, Ph.D., consults with organizations in implementing large-scale change. A former human resource executive, he have twenty years' international experience in the formulation of strategic direction, organization design, competency-based selection and human performance systems. His clients have included Exxon-Mobile, GE Capital Services, OPPD Nuclear, Pinnacle West Capital, Qwest Wireless Communications, Thermo King and U.S. Department of Energy. He has published articles and case studies on implementing large-scale organizational changes and is co-writing a book on how to re-define retirement. Jim can be reached at jameshkrefft@earthlink.net     Connectivity is critical for any business to be a true ‘Powerhouse Partner.’  In today’s technically intricate, nothing-ever-stays-the-same-for-long...

Words: 1985 - Pages: 8

Premium Essay

Free Enterprise System Research Paper

...Free enterprise system is an economic system, in which everyone has the right to own property and participate in economic activities of his choice and for his own benefit. Free enterprise is an economic system characterized by the citizens’ right to ownership of capital and property, as well as the right to engage in business with minimal government interference. Free-enterprise is characterized by the innovative way of thinking. Free-enterprise system is presented as the system full of people with full freedom in making any decisions, including economic ones. An entrepreneur is someone who in visions it and it happens and anyone else who believes it will happen too. Mark Zuckerberg is the Co-founder and CEO of Facebook and is known as the...

Words: 476 - Pages: 2

Premium Essay

Venture Opportunity, Concept, and Strategy

...E R 1 Economic Growth and the Technology Entrepreneur There are risks and costs to a program of action. But they are far less than the long-range risks and costs of comfortable inaction. John F. Kennedy |||||What drives global entrepreneurship?|| |C H A P T E R O U T L I N E|||| ||||| |||||ntrepreneurs strive to make a difference in|| 1.1|The Entrepreneur’s Challenge|||| 1.2|The Entrepreneur||our world and to contribute to its better-|| ||Ement. They identify opportunities, mobi-|| 1.3|Economics and the Firm||| |||lize resources, and relentlessly execute on their|| |||visions. In this chapter, we describe the character-|| |||istics of the people called entrepreneurs and the|| |||process they use to create new enterprises. We|| |||identify firms as key structures in the economy and|| ||||| |||the role of entrepreneurship as the engine of eco-|| ||||||| |||||nomic growth. New technologies form the basis of||...

Words: 4866 - Pages: 20

Premium Essay

Test

...Business Intelligence Journal The Evolution of Information Management By Don Hatcher, Bill Prentice Customers today are demanding better service, lower prices, and higher quality goods. With such a volatile economy in recent years and with so many businesses competing for the same customers, it is imperative for companies to continually improve their customer service or else risk falling victim to their competitors. This is one reason why many organizations are rethinking how they do business. For years, they have accumulated valuable information as a by-product of production while failing to put it to good use. When a company knows its customers’ buying patterns, interests, and demographics, it provides a distinct competitive advantage. This knowledge has become so critical in recent years that the process of managing information has become an industry of its own. How does a company manage its strategic information assets in today’s rapidly changing business environment? What challenges arise out of that task? Are there any preventive measures that can ease the “growing pains” associated with moving from one information paradigm to the next? No matter how simple or convoluted the current information architecture is, evolving companies’ effective use of information can help them achieve a level of sustainable competitive advantage that can be measured on the bottom line. [pic] Figure 1. The Information Evolution Model and its Five Levels The Information Evolution...

Words: 3863 - Pages: 16

Free Essay

Enteprise Rent-a-Car

...Enterprise Rent-A-Car Selling the Dream FEBRUARY 2008 Problem Statement After competing successfully in the market for more than 35 years, Enterprise wishes to achieve similar rates of growth as it always has. The sheer growth rates have turned it into a mammoth of car rental services. Its “small-business” corporate culture has been a determinant to the company’s growth; a culture that is now being challenged by its very size of operations. How will the company continue to apply its successful business strategy in a dynamic and increasingly competitive market? In order to resolve this issue two key problems must be addressed: 1 – How can Enterprise remain competitive while many competitors are beginning to cash-in on the “home-city” market opportunity. 2 – The company’s success is also largely dependent on the skillful employees it has always attracted. However, new graduates are finding the idea of working in the car rental industry less and less appealing. Situation Analysis After 5, 10, or maybe even 20 years of outperforming the market, one would expect Enterprise to ease from its growth stage into maturity. After 35 years, the company continues to grow, and it has great expectations for its future. Armed with a great track record, and powerful ambitions, the company faces a battle against competitors who are rapidly penetrating the “home-city” market. Also, the company faces its own internal battles, as attracting new quality employees is becoming more and more of...

Words: 1640 - Pages: 7

Free Essay

Management

...What is Social Enterprise? A social enterprise is an organization that applies commercial strategies to maximize improvements in human and environmental well-being, rather than maximizing profits for external shareholders. Social enterprises can be structured as a for-profit or non-profit, and may take the form of a co-operative, mutual organization, a disregarded entity, a social business, or a charity organization Many commercial enterprises would consider themselves to have social objectives, but commitment to these objectives is motivated by the perception that such commitment will ultimately make the enterprise more financially valuable. Social enterprises differ in that, inversely, they do not aim to offer any benefit to their investors, except where they believe that doing so will ultimately further their capacity to realize their social and environmental goals. The term has a mixed and contested heritage due to its philanthropic roots in the US, and cooperative roots in the UK, EU and Asia. In the US, the term is associated with 'doing charity by doing trade', rather than 'doing charity while doing trade'. In other countries, there is a much stronger emphasis on community organizing, democratic control of capital and mutual principles, rather than philanthropy. In recent years, there has been a rise in the concept of social purpose businesses which pursue social responsibility directly, or raise funds for charitable projects. Many entrepreneurs, whilst running...

Words: 3291 - Pages: 14

Free Essay

Managing Information System Infrastructure Issues

...Goldston CMGT 445 Charlie Neuman May 4, 2013 Abstract Managing an Information System Infrastructure is a difficult task that involves many facets and therefore many possible issues. An extreme advance in information technology is enabling business to have many opportunities. The advancement has brought about many challenges from obsolete hardware and software issues such as when to upgrade and how to ever increasing need for storage space. Energy consumption to support the new technology is expensive and therefore affects the bottom line of any business. The challenge to consume less energy and save money is an important concern, especially when going green builds consumer loyalty. As the need to keep up with new technology to keep or gain a competitive advantage, companies have to decide whether to build, rent, or simply maintain a facility to support its hardware. And finally, as with any business supply and demand fluctuates and with this comes the question of how to scale the power uses of an IS infrastructure. Configuration and Preventative Maintenance Configuring an Information System (IS) infrastructure involves hardware, software, communications and collaborations networks, database, human resources, and security. Preventative maintenance should include flexibility, strategic, and tactical planning. The hardware is all monitors, servers, mainframes, keyboards, desktops, and in some cases mobile devices to connect to the intranet. Software is an application...

Words: 1176 - Pages: 5

Premium Essay

Test

...SOLUTIONS GUIDE The Splunk Guide to Operational Intelligence Turn Machine-Generated Data Into Real-Time Visibility, Insight and Intelligence What is Splunk® Enterprise? Splunk Enterprise is the leading platform for realtime operational intelligence. It’s the easy, fast and secure way to search, analyze and visualize the massive streams of machine data generated by your IT systems and technology infrastructure—physical, virtual and in the cloud. Use Splunk Enterprise and your machine data to deliver new levels of visibility, insight and intelligence for IT and the business. wire data, web servers, custom applications, application servers, hypervisors, GPS systems, stock market feeds, social media, sensors and preexisting structured databases. It gives you a real-time understanding of what’s happening and deep analysis of what’s happened across your IT systems and technology infrastructure, so you can make informed decisions. Splunk Enterprise has many critical uses across IT and the business: Application Delivery: provide end-to-end visibility across distributed infrastructures; troubleshoot across application environments; monitor for performance degradation; trace transactions across distributed systems and infrastructure Security, Compliance and Fraud: provide rapid incident response, real-time correlation and in-depth monitoring across data sources; conduct statistical analysis for advance pattern detection and threat defense Infrastructure and Operations Management: proactively...

Words: 8030 - Pages: 33

Free Essay

Gore Company Analysis

...processes. How different is Gore from other companies from this perspective? In relation to freedom and responsibility, Gore attempts to achieve both. The freedom for Gore does not mean that every staff or executive can work freely and make decision in the absence of following any sets of rules or guidance. Rather, freedom for Gore is strictly defined according to its sophisticatedly built-up enterprise culture, and they are as the followings. Gore’s Culture Key Concepts No titles, hierarchy, or a conventional structure. Associates To have belief in the individual are given the chance to work out their own problems power of small teams without an intermediary Discretionary time to explore Ideas are encouraged and making mistakes is viewed as new ideas & concepts part of the creative process Leadership emerged naturally by gaining and Deep Knowledge demonstrating special knowledge, skill, or experience No assigned tasks. Associates choose which projects to Commitments, not titles sponsor by committing their resources Personal Relationships built on Personal responsibility to connect and build their own trust lattice Freedom for Gore rather means that each member, regardless of his or her position, is free to speak up own opinions and is free to make any commitments on an equal footing. Members assist each other to develop through discussing and feed backing. All actions or decisions are strictly evaluated through systematically developed monitoring system before they are executed...

Words: 2072 - Pages: 9

Premium Essay

Analysis

...worldwide, the BlackBerry. Now as an addition build upon the BlackBerry a new product the Playbook tablet is set to hit stores in early 20112 in an attempt to catch on to the tablet phenomenon. As this new market of tablets has competitors lining up to release their own versions of the tablet RIM is facing growing concerns of impeding competition in their steady enterprise market. They are faced with the growing technological convergence of communications, entertainment and business tools as well as the growing over lap of personal and business uses for these tools. RIM’s Palybook could potentially take a strong presence in the tablet market by focusing on the strengths that RIM has already established and taking advantage of the current gaps in Apple’s iPad model which currently dominants the tablet market. RIM has established themselves as the front-runners in the enterprise world. This was accomplished by meeting the extreme requirements of security and reliability needed to govern an entire business network3. The Playbook simple builds upon an IT structure that is already established in almost every major corporation by tethering to a BlackBerry on a short range, secure link. The Palybook even protects the user by only temporarily storing information from the BlackBerry and deleting the information when the connection is severed. The Playbook does not require any additional software or services and meets all 
 3
 current enterprise security requirements. This will allow...

Words: 2380 - Pages: 10

Premium Essay

Case Sap

...tasked his Corporate Strategy Group with preparing a strategic analysis, informally nicknamed the “Sun-Tzu document” in deference to the legendary Chinese general. It outlined the strategic opportunities and challenges that SAP should expect to face between 2006 and 2010, and examined the prevailing forces shaping the enterprise software industry in 2006: technological change, consolidation, and shifting customer needs. Kagermann believed that emerging Internet-based technologies and standards known collectively as “Web services” soon would transform the $79.8 billion enterprise software applications industry, in which SAP held the leading market position.1 Although sales of SAP’s existing products had begun to rebound in 2004 after a multi-year slowdown, Kagermann had committed SAP to deploy new Web services-based technology on a massive scale by the end of 2007. (See Exhibit 1 for an overview of SAP’s financial performance.) He also had announced several growth initiatives that hinged on the implementation of SAP’s recently defined Web services strategy, which was based on a framework SAP called the Enterprise Services Architecture 1 “Worldwide Enterprise Applications 2006-2010 Forecast,” IDC, #201791, May 2006. Figure denotes 2006 estimated worldwide...

Words: 19177 - Pages: 77