| Environmental and Sustainability Management Educating hotel guests and tourists | BUAD 390 | | |

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Table of Contents Introduction 2 Findings 2 Situation 2 Problem 4 Solution 6 Evaluation 6 Conclusion 7 Recommendations 8 References 9

Introduction
This report will look at exactly why it is so important to educate hotel guests and tourists about environmental sustainability. Tourism is one of the top service industries in the world, there is millions of dollars being used to fund these beautiful destinations; equally as much money should be invested to keep the environment sustainable. It’s good ethical practice; the humanistic argument is without a clean environment, human health will be harmed. Without stock of renewable resources for future generations, the lives of those will be poorer quality than ours. (Grace, Cohen, & Holmes, 2014)William Blackstone has quoted saying “everyone has the right to a livable environment, then others have an obligation to allow free enjoyment of this right.” (Grace, Cohen, & Holmes, 2014). The three main groups of guests hotel chains face concerning this matter are: the ones that care about the planet and society, the ones that ask what is in it for me, and the ones who couldn’t be bothered. It is up to hotels which type of guests they wish to cater to, keeping in mind that they risk damaging their relationship with the other types. If they are too extreme on either end of the scale, not environmentally cautious or pushing too many green policies, it could be detrimental to the hotels success. There are a great deal of examples of countries that are working hard with local communities to sustain their environment; Costa Rica has a whole island dedicated to saving four species of sea turtles from