...protocol and made Irene comfortable, waiting with Irene’s daughter, for the ambulance to arrive. The ambulance personnel arrived to the scene and immediately proceeded with performing cardiopulmonary resuscitation (CPR). Do Not Resuscitate (DNR) Ethical Dilemma Irene’s daughter and nurse instantly stated that Irene was a DNR resident of the facility. Emergency personnel stated that they would have to view the DNR documents and would continue procedures until they examined the required paperwork. Irene’s nurse ran into the facility to grab her record; however, by her return the emergency personnel had already resuscitated Irene. There are many scenarios where ball dropping can occur in healthcare and it is at those times when ethical legal decision-making dilemmas appear. Marjorie is a 91-year-old female residing in a long-term care facility (Kase, 2013). Marjorie’s daughter filed a lawsuit against the long-term care facility and the hospital for attempting to resuscitate Marjorie and perform multiple and painful interventions to sustain her...
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...corruption, insider trading and other irresponsible business behaviors. Ethics is at times guided by local frameworks chosen by different companies. These structures act as a way of enhancing their image and public trust, but it is a requirement that values is guided by a duly constituted legal framework (Paliwal, 2006). This paper, therefore, discusses business ethics in an organizational context and also delves into ethical dilemmas, moral leadership, interpersonal skills and teamwork in an enterprise environment. Appendix A- The Ethical Leadership Debate Ethical leadership incorporates two key aspects. The first point refers to the way the leader treats and works with the subordinates in his behavior in public, and also in his actions and statements. The second point lies in the decision-making process.In the leader’s mindset, in character, in values and the leader’s ability to make right decisions when faced with ethical dilemmas (Toole, 2010). The case study is very interesting as it presents a case for proponents of business ethics and ethical leadership as well as the...
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...This paper examines the challenges of making ethical decisions as a social worker. The purpose of this case study is to identify ethical dilemmas social workers may be faced with. This paper provides available ethical strategies and models to utilize in determining ethical resolutions. What are the ethical dilemmas presented in the case example? Provide a rationale for why you identified specific issues as an ethical dilemma. In the social work profession it is inevitable that as social workers we will be faced with ethical dilemmas. Social workers are responsible for maintaining the commitment to be ethical, and the promise to ensure each client’s well-being. An ethical dilemma involves two or more conflicting issues. Being culturally diverse and understanding the NASW Code of Ethics are two methodologies that can help to identify your ethical obligation as a social worker, and hopefully help you make the right choices when faced with an ethical dilemma (NASW, 2007). There are a number of key concepts to consider pertaining to the duty and obligations of social workers (Roberts, & Watkins, 2009, p. 115). In case study 1.7 Believing an Emotionally Disturbed Child, the social worker is faced with several dilemmas. One of the main dilemmas is whether or not to report the abuse allegation described to the psychologist by seven year old Mary. The psychologist reported the allegation to the social worker rather Children Protective Services (CPS). Not only does the...
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...Contents lists available at ScienceDirect Teaching and Teacher Education journal homepage: www.elsevier.com/locate/tate Teachers’ critical incidents: Ethical dilemmas in teaching practice Orly Shapira-Lishchinsky 1 Department of Educational Administration, Leadership and Policy, School of Education, Bar-Ilan University, Ramat-Gan 52900, Israel a r t i c l e i n f o a b s t r a c t Article history: Received 21 March 2010 Received in revised form 10 November 2010 Accepted 11 November 2010 The aim of this study is to explore ethical dilemmas in critical incidents and the emerged responses that these incidents elicit. Most teachers try to suppress these incidences because of the unpleasant feelings they evoke. Fifty teachers participated in the study. A three-stage coding process derived from grounded theory was utilized. A taxonomy of critical incidents by means of the ATLAS.ti 5.0 revealed a multifaceted model of ethical dilemmas, among them clashing with rules, standards, or norms in school, as well as a multitude of derived responses. The results encourage the development of educational programmes based on teachers’ critical incidents. Ó 2010 Elsevier Ltd. All rights reserved. Keywords: Teaching Ethics Ethical knowledge Ethical dilemmas Schools 1. Introduction 2. Theoretical background Teachers deal with many ethical problems in their practice. They encounter issues such as inappropriate allocation of resources, situations in which pupils are being discussed inappropriately...
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...Abstract This paper addresses the case study “How Personal Can Ethics Get?” and the effects of ethics within the workplace. In the case study, Valerie is facing ethical dilemmas within her workplace after coming across some controversial information. Valerie must consider her options carefully because she has many things that she could lose. This paper discusses the impact of personal differences and the preference on organizational ethics. It also discusses the impact of organizational policies and procedures on ethics. In the paper, the dilemmas Valerie is facing will be identified and recommendations are given to address the dilemmas. Employees’ Personal Differences and Preferences and the Impact on Ethics in the Workplace: How Personal Can Ethics Get? Personal differences and preferences can impact organizational ethics. People are taught ethics within the home while growing up. However, some individuals believe that there is a separate set or type of ethics just for the workplace. Ethics allows the individual to choose between right and wrong, but not all people have that ability or the same ability to do so. The ethics competency of the individual determines the level in which decisions are made to distinguish between right and wrong. The level of ethics competency is determined by the individual’s ability to identify elements of ethics, assess issues with ethics that arise, apply knowledge and regulations when making ethical decisions, and communicate those...
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...Brief Summary of Case Study While reading the three case studies in our ACA Ethical Standards casebook I specifically enjoyed reading Carmen’s the most. Carmen was a 19 year old Latino female from Puerto Rico who attended a community college in her neighborhood. She was being counseled by a 28 year old Caucasian female named Allison. Allison is a doctoral student involved in a practicum program at the community college. Allison has held previous counseling sessions with Carmen about her future career options. Carmen seemed to be very excited about the choices and could not wait to get her dad’s opinions about what she should do about her future. This is common behavior for Carmen’s culture, however, her counselor found it to be dysfunctional and wanted to correct Carmen’s behavior and make her be independent. Carmen did not approve of her counselor’s interference with her family matters and stop attending sessions. Ethical Dilemma in Case Study The issue at hand in this particular case study is the counselor loses site of the client’s goals and needs. Once the client said she could not wait to get her dad’s opinions about her options the counselor begin to think about herself and what she would and would not do. As a professional counselor, one needs to be respectful of cultures and their values. Latino families are known to be very enmeshed and respectful of their parent’s thoughts and concerns about their future choices. Depth and Breadth of Ethical Dilemma Certain situations...
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...organization. Leaders must take action. In the case of the Mysterious Roses and the case of the Cold Feet G BioSport find themselves resolving serious dilemmas. This discuss will address decision-making steps, ethical lenses used to make decisions, and ethical lenses that influence decisions. Ethical issues presented in the simulation The Mysterious Roses and the Case of the Cold feet were two simulation that present different issues with different solution. The Mysterious Roses dealt with a sexual harassment incident with Gayle Dornier a worker with G-BioSport. Gayle was receiving roses mysteriously, and she was not in favor of the gesture. The suspect in question is Bill Witherspoon. The issue is that Gayle wants to speak about a confidential matter. Initially advising Gayle that the conversation will be confidential; however, if it consists of work related issue it may have to be reported. To prepare better, Gayle will need to read the handbook before the meeting. The issue surrounding the Case of the Cold Feet is that someone in the company has copied another division work. After a little internal investigation the reports Phillip Waters gave are definitely incorrect. Division Medical Director; Phillips Waters have given false data on an upcoming article on a research study that has been changed and cannot be replicated. The issue is this is a whistle blowing case. Decision-making steps taken to address ethical issues To derive at a decision...
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...organisation’s ethics determines its reputation. In today’s competitive market, in view of globalisation and technological advances, it is especially essential for organisations to practice ethical business behaviour to build a strong public image to garner the support of consumers and employees. Although practicing good business ethics has many benefits, it remains as a constant challenge for organisations, as the potential for unethical behaviour is illimitable. In recent years, the cases of corporate misconduct in Singapore have been on the rise. In June 2011, Deputy Prime Minister Teo Chee Hean announced that commercial crimes, including fraud and cheating, rose by 13% as compared to 2010 (Othman, 2012). As most organisations have established codes of ethics to guide their employees regarding their ethical responsibilities, the imperative issue here is how effective is the code of ethics in regard to instilling ethical behaviour. In this essay, we will firstly look at the definition of ethical behaviour and an overview of the ethics program. Next, the effectiveness of the code of ethics and the criteria for it to be effective will be addressed. Lastly, a conclusion will be made to determine if the code of ethics is the most effective method for instilling ethical behaviour. Ethical Behaviour in Organisations Ethics as according to Wood, et al. (2006) can be defined as a behavioural code that explains what is good and right, as opposed to bad and wrong at any...
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...Graduate School of Business Rollins College PEARSON Prentice Hall Upper Saddle River, New Jersey 07458 About the Authors vi Foreword xx Preface xxi PART i l l 1, Introduction to Operations Management 1 Operations and Productivity 1 Global Company Profile: Hard Rock Cafe 2 What Is Operations Management? 4 Organizing to Produce Goods and Services 4 Why Study OM? 4 What Operations Managers Do 7 How This Book Is Organized 7 The Heritage of Operations Management 8 Operations in the Service Sector 9 Differences between Goods and Services 10 Growth of Services 11 Service Pay 12 Exciting New Trends in Operations Management 12 The Productivity Challenge 14 Productivity Measurement 15 Productivity Variables 17 Productivity and the Service Sector 19 Ethics and Social Responsibility 20 Summary 20 • Key Terms 21 • Solved Problems 21 < Self-Test 22 • Internet and Student CD-ROM/DVD Exercises 22 • Discussion Questions 22 • Ethical Dilemma 23 • Problems 23 • Case Studies: National Air Express 24; Zychol Chemicals Corporation 25 • Video Case Study: Hard Rock Cafe: Operations Management in Services 25 • Additional Case Study 26 • Bibliography 26 • Internet Resources 26 Developing Missions and Strategies 34 Mission 34 Strategy 35 Achieving Competitive Advantage Through Operations 36 Competing on Differentiation 36 Competing on Cost 37 Competing on Response 37 Ten Strategic OM Decisions 39 Issues in Operations Strategy 42 Research 42 Preconditions 43 Dynamics 43 Strategy Development...
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...BUSI600 Case Assignment 1 Jamison Burks Liberty University September 7, 2014 Build the management-research question hierarchy. The management-research question hierarchy is a hierarchy which produces several specific questions from an original question with intent to give management information to make a decision on correcting a dilemma. The hierarchy contains six steps starting with a dilemma and ending with a decision. The first step in the management-research question hierarchy is to determine the management dilemma. The dilemma can be anything from rising costs, declining sales, to defective products. For Penton Media, the management dilemma was a decline in use of their public service reader cards. The next step in the management-research question hierarchy is the management question. A management question is simply the management dilemma stated in question form (Cooper and Schindler, 2014). In the case of Penton Media, the management question is why is the use of their public service reader cards declining and how to promote increased usage of the cards? The use of the Penton Media’s public service card is declining because as the years progress people are obtaining information through faster means than mail such as email, websites, or telephone numbers. The third step in the management-research question hierarchy is to produce research questions. Research questions are specific and help determine the different courses of action management can take to solve...
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...BB219 Management Ethics | 2. | Course of Study: | Bachelor of Business (Hons) Business Administration | 3. | Year of Study: | Year 2, Semester 2 | 4. | Year and Semester: | Semester May, 2015 | 5. | Credit Hour & Contact Hours: | 3 credit hours Lecture: 21 Hours Tutorial: 21 Hours Practical: | 6. | Lecturer: | Associate Professor Dr Intan Osman Email: Intan@ucsiuniversity.edu.my | 7. | Tutor: | Associate Professor Dr Intan Osman | 8. | Mode of Delivery: | LectureTutorial | 9. | Objectives: | * To provide students with a valuable source of reference on issues surrounding corporate misconducts and ethical principles and theories * To provide an understanding of how ethical theories can be applied in everyday individual and corporate undertaking. * To develop students’ appreciation of how an ethical manager may influence or drive a company towards being a responsible corporate entity. | 10. | Learning Outcomes: | Knowledge * To gain the background information on ethical principles and theories * To link the day-to- day events and issues faced by corporate to ethical dilemmas * To develop a strong appreciation of a range of significant issues, and case studies which demonstrate ethical dilemmas faced by large and small corporations * To select and apply theories effectively in resolving social responsibility problems and ethical dilemmas * To develop an awareness of rights of the shareholders...
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...Ethical Decision Making PSYCH 545 May 7, 2012 Abstract This paper analyzes the therapist’s ethical dilemma of accepting or not a gift from a client from a non-Western culture. The essay describes the selected ethical dilemma, the cultural factors involved, and the first 14 steps that therapist takes to resolve this dilemma, and to arrive to an ethical decision. The 14 steps taken to obtain the ethical decision identify key aspects of this situation, analyzes the benefits and weaknesses of the options that therapist has. These ethical steps are helping the psychologist to identify the best approach for the ethical dilemma. The decision making process described in this paper applies to the patient’s best interest, influencing the client and therapist. Also the paper explains the importance of the ethical decision in professional psychology. Ethical Decision Making Ethical decision making process refers to the ability to take a decision after an evaluation of a complex and ambiguous ethical situation, and to the capacity to implement that ethical decision effectively. The ethical decision in this paper refers to the ethical dilemma of accepting of not the gift from the patient. In this case the client comes from a non-Western culture, so the ethical dilemma involves cultural considerations. The gift giving aspect must take into account the cultural context. The patient is a Navajo Native American male, and he has offered a dream catcher as a gift to his therapist...
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...explores an integrating case in the end of our textbook and several articles researched to fully understand just about ethics can get in a organization. The articles and case study conduct detailed findings individual and preferences can impact the ethics of an organization. This paper also reviews an organization’s rules and regulations can impact ethics. This detailed discussion is presented on the reviewed case study about an employee at Wisson Fragrance Company located in Chicago, Illinois named Valerie Young. Valerie’s ethical dilemmas with her boss, Lionel Waters, will give this paper an opportunity to explain the recommendations given due to her circumstances. It has been long understood that employees truly make an organization. The population researched and discussed are MBAs consider vital when searching for a job and it has been proven that most job seekers will not work at a company they could not be proud to state their affiliation. This material suggests that organizations overestimate the level to which others share their views on ethical matters and factors an organization’s ethical practices, corporate social responsibility (CSR), treatment of employees, job training and growth as good impacts. The results from this assignment will reveal the importance of a organization reputation related to their employees values, and its own ethical practices. Individualism and personal preferences can impact business ethics. Ethical decisions in organizations...
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...Journal of Medical Ethics 2001;27:98–103 What makes a problem an ethical problem? An empirical perspective on the nature of ethical problems in general practice Annette Joy Braunack-Mayer University of Adelaide, Australia Abstract Whilst there has been considerable debate about the fit between moral theory and moral reasoning in everyday life, the way in which moral problems are defined has rarely been questioned. This paper presents a qualitative analysis of interviews conducted with 15 general practitioners (GPs) in South Australia to argue that the way in which the bioethics literature defines an ethical dilemma captures only some of the range of lay views about the nature of ethical problems. The bioethics literature has defined ethical dilemmas in terms of conflict and choice between values, beliefs and options for action. While some of the views of some of the GPs in this study about the nature of their ethical dilemmas certainly accorded with this definition, other explanations of the ethical nature of their problems revolved around the publicity associated with the issues they were discussing, concern about their relationships with patients, and anxiety about threats to their integrity and reputation. The variety of views about what makes a problem a moral problem indicates that the moral domain is perhaps wider and richer than mainstream bioethics would generally allow. (Journal of Medical Ethics 2001;27:98–103) Keywords: Empirical ethics; general...
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...Indian Ethos and Values Ethical Dilemmas faced by Pepsi Co. INSTITUTE FOR INTERNATIONAL MANAGEMENT & TECHNOLOGY, GURGAON SUBMITTED BY: SUBMITTED TO: Swati Khandelwal Ms. Monica Bhardwaj PGPM (2012) (Module Leader) Executive Summary: This assignment is all about the business ethics and ethical dilemma. I have taken a case of PepsiCo. It is a high brand company. When it was heavily criticized about pesticides in soft drink. PepsiCo has to take the decision whether to continuously earn profit and not think about the society, their customer who believes more of that company or to think what can be done under that issue to resolve it, taken as their morale values and ethics into consideration. After study about the decision and their impact I analyses that the decision taken by the PepsiCo at the time of Ethical dilemma and the impact of the company is for the benefit of the society and the Stakeholders. INTRODUCTION Ethics and ethical Dilemma Ethics concern attempt to distinguish ‘right’ from ‘wrong’, ‘good’ from ‘bad’, and what constitutes desirable conduct in a particular set of circumstances (Ghosh, 2006). The concept of ethics comes from the Greek word, “ethos” that means both an individual’s character and a community’s culture. In the...
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