...Interpersonal Communication Applying human communication consists of the construction and receiving of verbal, penned, and signaled communication between humans. There are many forms of human communication. According to DeVito (1996), “One form is interpersonal communication which occurs when you interact with a person with whom you have some type of relationship with” (p. 3). The point of this paper is to explain the elements of interpersonal communication, forms of interpersonal communication, and the uses of interpersonal communication. Elements of communication consists of a few such as: source idea, message, encoding, channel, receiver, decoding, and feedback. According to Knapp (1985), “The widespread availability of technology for communication is bound to play an important role in the way interpersonal communications are thought of and manifested” (p.8). First, the source idea is how an idea is created which then is formed to be the message that will be communicated. Next, there is encoding which is the form of the message which follows the channel on how the message is transmitted. Example, encoding could be the message is in written form and the channel would be the sheet of paper. Then there is the receiver who the person is receiving the...
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...Interpersonal Communication in the Movie Crash Jamillah Gleason COMM 200: Interpersonal Communication November 12, 2012 Instructor: Marcia Wynn Interpersonal Communication in the Movie Crash The movie "Crash" shows numerous examples of interpersonal conflicts between different characters in which all are interlocked with another. Interpersonal communication is "the process of exchanging messages, usually between two people, to create and share meaning" (Sole, 2011). This paper will identify one of the interpersonal conflicts of many that was poorly handled, and how it could have been dealt with in a different way. Conversation is an important part of connecting with others and forming relationships. It is the way things are said verbally or non-verbally to how an individual will react or decide to form a relationship with another. The character named Anthony is constantly struggling trying to prove that everyone is stereotyping black people. His constant complaining about stereotyping shows how low his self-esteem is to worry about what other people think. In the beginning he talks about how a waitress acted towards them by stereotyping. "That waitress sized us up in two seconds. We are black and black people don't tip, so she wasn't wasting her time. Now somebody like that, there is nothing you can do to change their mind" (Haggis, 2004). Anthony non-verbally self-disclosed a side of him that reveals that he also stereotypes individuals. ...
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...topic of measuring or evaluating the return of investment from a Leadership development programme. Thee questions that I would have to consider around the LDP are: 1. Why does an organisation need a leadership development programme? 2. What is the current leadership style in the organisation? 3. How will the organisation measure the return on investment of the Leadership Development Programme? The literature which I reviewed is selected to focus on question 3 above. It looks at evaluating training such as leadership and a return on investment to a management leadership-development programme. So how can an organisation accurately define in monetary terms the benefits from implement a programme such as leadership development? The first piece of literature called ‘return-on-investment approach to a management leadership-development programme’ by Nur Naha Abu Mansor supports the argument that it is possible to calculate the return of investment of such a programme however, there are a number of key steps that should be put in place in order to do so. The research advises Human Resource Development specialist to ensure that: • The expectations of the training should be stated • the at the training programme is aligned with the organisational objectives • that sufficient time should be allocated in order to conduct an evaluation • The training programme should have clear objectives The research in this paper talks about the increase...
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...Communication and Collaboration Strategy Paper General Studies 200 Communication and Collaboration Strategy Paper To function effectively in a group of individuals you must develop strategies for communicating and collaborating within a group that have different learning styles and personality types. To do so you will need to know your own learning styles and personality types. My top three learning styles in order were: Interpersonal, Intrapersonal, and Verbal-Linguist. Interpersonal skills are often referred to as possessing people skills. Some skills related to the Interpersonal style are, seeing things from others’ perspectives, cooperating within a group, and communicating verbally and nonverbally. (Carter, Bishop, & Kravits, 2007, Key 2.2 How to put your Multiple Intelligences to work for you.). The one style that sticks out is seeing things from others’ perspectives. I can put myself in others’ shoes. To communicate effectively I know many factors go into making a person who they are; ethnic background, where they live, and how they were raised. When communicating and collaborating within a group I can understand different personalities and I am able to work supportively within in the group. My second learning style was Intrapersonal. The skills related to this style are: evaluating own thinking, being aware of and expressing feelings, understanding self in relation to others, and thinking and reasoning on higher levels. (Carter, Bishop, & Kravits, 2007, Key...
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... The purpose of this paper is to discuss my personal views of leadership, the difference between leadership and management, and last but not least, the characteristics of an effective leader. My personal view of leadership is that someone, who was born with certain leadership traits such as intelligence, self-confidence, and ambition, helps people to work together to achieving common goals. In my opinion, leadership could be an inherited trait and also a developed skill. Several leadership skills can be learned and acquired by long time practice. Some of the practices which make a good leader are taking leadership training courses, improving communication skills, learning to effectively delegate to followers, and willing to accept and manage changes. * The main difference between leadership and management is Managers do things right, while leaders do the right thing. Leaders and managers are two distinct types of people, who are responsible for running many companies and organizations. A manager is an individual employed by an organization who is responsible and accountable for efficiently accomplishing the goals of the organization. Management position requires utilization of leadership skills in accomplishing the employer’s or organization’s goals. The main responsibilities of managers are coordinating, resources, staffing, supervising, and evaluating outcomes. A good manager needs good interpersonal skills as well as good leadership skills. On the other hand, leaders...
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...Sarah Com 200 Interpersonal Communication Dear John and Sarah, First off, let me welcome you to a brand new world of love, care family bonds and holy matrimony. My name is Stacey Lindsey, and I am going to give you an idea of interpersonal communication is going to affect your lives, and the skills/knowledge you will need in order to find yourselves together and still happy 50 years down the road. Marriage today seems, to some, to be a fly-by-night operation. I stand here today writing you to let you know that this does not have to be the case. If you two are willing to take suggestions and follow a simple set of rules based on a healthy relationship built on proper interpersonal communication, then you have a chance to find yourself happy and in love for some time to come. Communication is the keystone to any strong relationship. In order to truly understand ourselves and our loved ones, we must first understand the way that we interact in our day to day intermingling. Explain the principles and misconceptions in effective interpersonal communications. In the text book Making Connections: Understanding Interpersonal Communication (Sole,2011), we are shown that there are six basic principles at plat regarding Human communications. First, we are told that communication is symbolic. Second, we are shown that communication is shared meaning. Third, communication is shown to be a process. Fourth, the argument is made that communication is culturally...
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...Embry-Riddle Aeronautical University Evolving Concepts of Crew Resource Management The roots of Crew Resource Management training in the United States are usually traced back to a workshop, Resource Management on the Flightdeck sponsored by the National Aeronautics and Space Administration in 1979 (Cooper, Lauber, & White, 1980). This conference was the outgrowth of NASA research into the causes of air transport accidents. The research presented at this meeting identified the human error aspects of the majority of air crashes as failures of interpersonal communications, decision making, and leadership. At this meeting, the label Cockpit Resource Management (CRM) was applied to the process of training crews to reduce "pilot error" by making better use of the human resources on the flightdeck. Many of the air carriers represented at this meeting left it committed to developing new training programs to enhance the interpersonal aspects of flight operations. Since that time CRM training programs have proliferated in the United States and around the world. Approaches to CRM have also evolved in the years since the NASA meeting (Helmreich, Merritt, & Wilhelm, 2001). CRM training is now used by all the major international airlines. A recent survey of International Air Transport Association affiliated airlines indicated that 96 per cent of respondents were running CRM courses. Over 60 per cent of these had been in existence for five years or more (O'Leary, 1999). In...
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...Roles and Functions Paper HCS 325 08/11/14 Kristin Schmidt Roles and Functions Paper Health care managers in today’s society face challenges and opportunities but remain focused on the constant changes, demands, and expectations of the organization. Managers provide leadership as well as supervision and coordination of employees (Buchbinder & Shanks, 2012). Management has been defined as the process of working with and through people carrying out tasks that achieve the goals of the organization. The four major functions of a manager are planning, organizing, leading, and controlling (Hartzell, 2014). These functions are closely related to how managers treat their employees and how they manage them. In addition to the functions a healthcare manager must assume, there are roles that these managers and leaders need to abide by in this diversified health care industry. The first major function as a manager is planning. In this step the manager will set a detailed plan of action to determine the needs that need to be accomplished (Buchbinder & Shanks, 2012). Planning is an ongoing tool that can be based on organizational goals, department goals, team goals, or division goals. It is important for the manager to set the priorities and determine the performance target. Another function that is just as important is organizing. Organizing refers to how the resources will be distributed and assigning the right amount of employees to carry out the plan. This...
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...TITLE PAGE Therapeutic Communication And Nursing Considerations As a nurse, one must expect to be faced with diverse situations. From teaching patients of varied educational backgrounds to explaining a difficult diagnosis, it is the place of the nurse to build a proper relationship and provide therapeutic communication to each person in the most effective manner possible. This paper first describes the fundamental elements of the communication process, and second, reviews the three levels of communication with nursing applications. Third, this paper differentiates between verbal and nonverbal communications, and furthermore describes the nurse’s focus in the nurse-patient relationship. This paper outlines therapeutic and non-therapeutic communication techniques, with regard to cultural diversity and patients with alternative communication needs. The Communication Process “Communication is an interactive process between two or more persons who send and receive messages to one another”(Varcarolis, 2010, p. 175). “Two common elements of every communication exchange are the sender and receiver. The sender initiates the communication. The sender is a person who has a need or desire to convey an idea or concept to others. The receiver is the individual to whom the message is sent. The sender encodes the idea by selecting words, symbols, or gestures with which to compose a message. The message is the outcome of the encoding, which takes the form of verbal...
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...Communication Opinion Paper HCS/320 February 17, 2013 Communication Opinion Paper Communication is and will always be a big necessity in our daily lives. Whether it is at work or home, communication will help in the success in getting things done. According to State of Washington (n.d.), “communication is defined as a process by which we assign and convey meaning in an attempt to create shared understanding. This process requires a vast repertoire of skills in intrapersonal and interpersonal processing, listening, observing, speaking, questioning, analyzing, and evaluating. Use of these processes is developmental and transfers to all areas of life: home, school, community, work, and beyond.” While communicating, effective communication is an important element during the process. Effective communication is how the message is interpreted and heard or understood. This is all part of the flow to successful communication. The first step in this would be good listening skills. Listen with verbal and nonverbal skills by always facing them and maintaining eye contact. Let them speak without interruptions. Next always be aware of emotions or if being stressed during communication. Emotional awareness can provides the tools for understanding all parties involved including oneself and the real messages that are being conveyed. The communication in the health care field is at most similar. Along with effective communication, health care communication is how we process...
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...Interpersonal Communication in the Supply Chain Rick London Muhlenberg College Communications Nancy Miller July 15, 2015 Abstract Effective communication is an essential part of any interaction between two or more parties. For tasks to be completed, a message must be sent so that it can be understood and acted upon by all the parties involved. In business, parties to a transaction may or may not personally know each other and oft times they may not be on the same continent or speak the same language. This paper examines several case studies to determine if the personal relationships and interpersonal communications between parties in supply chain management has a positive effect on the transaction. Interpersonal Communication in the Supply Chain Introduction Supply Chain Management (SCM) emerged as an employment field in the nineteen nineties; before that time, the study of communication in business practices has occurred since at least 1958 (Gligor & Autry, 2012, p. 24). This paper explores the necessity for effective interpersonal communication in the supply chain in the present. Communication is defined as the act or process of using words, sounds, signs, or behaviors to express or exchange information ("Definition of Communication," 2015, para.1). We are all familiar with communication in our daily lives and the importance it holds in conveying or receiving a message, but, when the operation of a business, or a supply chain in this instance, relies...
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...Park University CA104 Interpersonal Communication Spring II Term 2012 Interpersonal Communication Report SCOTTIE PENNINGTON 05/05/2012 Interpersonal Communication Report Outline I. Interpersonal communication can be defined a number of ways, but it is usually described as communication between or among connected persons or those in a close relationship. I have really been able to examine my own interpersonal communication, between and among the people I am connected to or have close relationship with, over that last few weeks. Prior to this course, I felt my interpersonal communication skills were above average and very effective. However, I have discovered there are many ways I can improve my interpersonal communications and relationships with others. Through the exercises conducted during this course I have realized that I need to work on my effective listening, perception of others and how my nonverbal cues can cause barriers to interpersonal communication. I will describe the barriers I have created and how I have resolved them over the past few weeks. Understanding my own shortcomings in communication, and attempting to resolve them, has helped me improve my current and future relationships with other. II. Main Points A. Fundamental Elements of Communication 1. The fundamental elements of communication can sometimes be taken...
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...Summary Paper Teresa Nabors Southern Nazarene University Nursing Attributes, Leadership and Critical Thinking As many have found over the years, nursing is not a profession cut out for just anyone. The average person cannot juggle twenty things at once, expertly handle emergencies that would send anyone else in a panic frenzy, and all the while remain calm and composed, as an experienced nurse does on a daily basis. What many do not know is that this smooth performance is driven by the nursing attributes, skills, and concepts that are necessary components integrated in the nursing profession of great nurses today. I believe the values of critical thinking, flexibility, strong communication skills, emotional stability, interpersonal communication and advocacy are the hallmark ingredients that distinguish the great nurses from the rest. Nursing is about going beyond the task given and a successful nurse encompasses a degree of these core attributes, as well as understanding the essential knowledge of the necessary concepts of leadership and critical thinking. This paper will discuss the attributes and concepts that I think are necessary in setting nursing apart from just any profession and will reflect on the values and practices that I believe makes me the nurse that I am today . Being a nurse can be tremendously rewarding to the soul, but it also demands much of those who pursue it. Nursing is a highly honored, trusted profession that has been steeped in rich values...
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...12, 2015 Introduction This paper will show a manager’s performance appraisal evaluation form that will give you the guideline of what manager should be doing to be successful in managing their employees and the objectives and goals of the organization. This form will measure their management skills, oral and written skills, customer service and a few other skills and performance measures. It will also show how the performance appraisal evaluation on how managers should be evaluated and the guidelines, and how it should not be done when mangers get low rating. And how a negative evaluation can affect those that are getting satisfactory ones. MANGER’S PERFORMANCE APPRAISAL FORM Points |1. Management skills, knowledge and the use of skills in application and techniques | | |2. Oral Communication skills, presentation, interviews and meetings. | | |3. Written Communication skills, letters, reports and standards. | | |4. Customer service skills, how you respond to customer and the monitoring. | | |5. Technical/Professional skills are they demonstrated on a professional level. ...
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...2010). Job satisfaction, motivation and the general morale of the employees are not taken into account in a rewards or forced distribution performance management system. These factors may directly or indirectly impact on the organisational performance. For example, a high employee turnover rate, resulting from low morale to personal reasons, is costly to an organisation. Employees who resign will take away valuable knowledge, expertise and client networks with them. Furthermore, the organisation will have to spend on recruitment advertisements, temporarily replacements, and overtime for other staff, interviewing and re-training new employees for the vacated role (Mitchell et al. 2001). This paper will provide an analysis of the influence of PDPs on individual employee growth through skills and knowledge acquisition. As a result of this analysis, there will be a second section which develops an employee...
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