Film Analysis „Outsourced (2006)

Introduction
In the film “Outsourced” Todd Anderson works as a call-centre manager, also called order fulfilment manager with the Seattle based company „Western Novality“. As they outsource their office to Gharapuri, India Mr Anderson has to travel there and train his replacement. During the film there are a lot of misunderstanding concerning cultural differences. As the film goes on Mr Anderson starts to accept the Indian culture and the Indian worker engage more in the American culture.
In this paper I am introducing two scenes from the film that hold misunderstanding and analyse and explain them.

„The missing glass“ and office scenes
As we first see the office of Mr Anderson in Seattle (00:58) we can monitor that each worker has his own big cubicle, which offers a lot of private space and the boss Dave has his own closed office with even more space for private enclosure (01:14-03:38).
Compared to the Indian office we can observe that the employers have a lot less space for themselves and they interact with each other more frequently and also enjoy doing that (18:47). Even the office of the supervisor lacks privacy because of the missing glass (19:06-19:08). As a recurring motive we see Mr Anderson making comments about the missing glass. First he askes nicely when the glass is coming and Puro, his replacement he has to train answers „presently“ (25:48-25:54). At another occasion Mr Anderson askes again when the glass is coming and he is way more aggressive and irritated about that fact that the glass is still not there. Puro answers again “it will come presently” (36:16-36:35).
The glass finally arrives at the end oft he film (1:30:48-1:31:12) but Mr Anderson does not really care because he evolved during the time that he spends in India and adapts to the Indian culture.

Individualism, Power Distance, Pragmatism
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