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Gallup Action Plan

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The current engagement score is a 4.52 and increased from last year by .40. The Gallup action plan this past year worked on building relationships and recognition.

For relationship building this year the team has gotten together after hours to go bowling and out for dinner, we celebrate quarterly anniversaries for both teams with a snack day and quizzes about the associates who are celebrating their anniversary. During the first half of the year recognition was tracked on how many Bravo's the team received, how much recognition was given as a team and how we did our on our agent surveys.

I also partnered with Megan to plan three combined team building events. The first was watching the movie Inside out which talks about your inter

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