...International Journal of Business and Social Science Vol. 5, No. 6(1); May 2014 Business Endeavours in Savoury Snack Industry: Old Chang Kee Kumaran Rajaram, PhD Division of Strategy, Management & Organization Nanyang Business School Nanyang Technological University 50 Nanyang Avenue Singapore 639798 Abstract This Case Depicts How The Macro And Competitive Environmental Elements In An Evolving Snack Market Shape The Strategies And Performance Of A Growth Savoury Snack Business To (A) Maintain Loyal Clientele And Attract New Customers; (B) Addressing The Rapid And Continuous Environmental Issues; (C) Intense Competition From Rivals; And (D) Rising Expectations From Customers. Old Chang Kee (Ock) Has Rose From Its Humble Beginning From A Small Stall In A Coffee Shop In 1956 And Established Itself Prominently In 1986, When The Control Of Business Was Taken Over By Han Kee Juan (Executive Chairman Of Ock). In 2013, After About 27 Years, Ock Has Well-Established Its Brand Name And Reputation, Where It Markets Its Range Of Snack Products Through Retail Outlets At Petrol Kiosks And Shopping Malls. Over The Years, Ock’s Efforts In Modernizing And Re-Enginnering The Business Have Assisted In Accomplishing The Business Goals In Upgrading Of The Production Facility, Increasing The Number Of Business Outlets And Specializing In The Manufacture Sales Of A Wide Range Of Very Affordable High Quality Food Products. Ock Experienced Soaring Business Operation Volumes...
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...International Journal of Business and Social Science Vol. 5, No. 6(1); May 2014 Business Endeavours in Savoury Snack Industry: Old Chang Kee Kumaran Rajaram, PhD Division of Strategy, Management & Organization Nanyang Business School Nanyang Technological University 50 Nanyang Avenue Singapore 639798 Abstract This Case Depicts How The Macro And Competitive Environmental Elements In An Evolving Snack Market Shape The Strategies And Performance Of A Growth Savoury Snack Business To (A) Maintain Loyal Clientele And Attract New Customers; (B) Addressing The Rapid And Continuous Environmental Issues; (C) Intense Competition From Rivals; And (D) Rising Expectations From Customers. Old Chang Kee (Ock) Has Rose From Its Humble Beginning From A Small Stall In A Coffee Shop In 1956 And Established Itself Prominently In 1986, When The Control Of Business Was Taken Over By Han Kee Juan (Executive Chairman Of Ock). In 2013, After About 27 Years, Ock Has Well-Established Its Brand Name And Reputation, Where It Markets Its Range Of Snack Products Through Retail Outlets At Petrol Kiosks And Shopping Malls. Over The Years, Ock’s Efforts In Modernizing And Re-Enginnering The Business Have Assisted In Accomplishing The Business Goals In Upgrading Of The Production Facility, Increasing The Number Of Business Outlets And Specializing In The Manufacture Sales Of A Wide Range Of Very Affordable High Quality Food Products. Ock Experienced Soaring Business Operation Volumes...
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...Contents 02 08 10 12 16 20 24 30 54 02 10 Milestones Group Financial Highlights At a Glance Chairman’s Message Board of Directors Senior Management Organisational Structure Group Structure Corporate Information Corporate Directory Corporate Governance Key Dynamics & Risk Management Corporate Social Responsibility Highlights 25 1.0% Grassroots 26 27 30 47 54 64 0.3% Education 56.1% Corporate Giving in FY2012 86 76 Social Services Operating & Financial Review Fare Revenue ($m) 68 72 CEO's Message Company Overview & Background Group Performance Value Added & Economic Value Added Analysis SMRT and Our Shareholders SMRT Trains & SMRT Light Rail SMRT Buses SMRT Automotive Services SMRT Taxis SMRT Investments (Properties & Media) SMRT International & SMRT Engineering 749.6 9.4 213.1 800.5 10.1 76 220.4 82 84 527.1 569.9 86 92 96 FY2011 Train Bus FY2012 LRT 98 100 102 Financial Report 105 190 191 193 203 Financial Contents Group Properties & Interested Person Transactions Shareholding Statistics Notice of Annual General Meeting Proxy Form SMRT Corporation Ltd Annual Report 2012 1 Milestones 1987 Singapore’s first Mass Rapid Transit system (MRT) opens for service Train service from Yio Chu Kang to Toa Payoh commences Train service from Novena to Outram Park commences 1988 Train service from Tiong Bahru to Clementi commences Train service from Jurong East to Lakeside commences Train service from...
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...Is Singapore a sustainable World City? SUSTAINABLE CITY - is a city designed with consideration of environmental impact, inhabited by people dedicated to minimization of required inputs of energy, water and food, and waste output of heat, air pollution - CO2, methane, and water pollution. It should meet the needs of the present without sacrificing the ability of future generations to meet their own needs. Urban Redevelopment Authority (URA) is Singapore’s land use planning and conservation authority with the mission to make Singapore a great city to live, work and play, striving to create a vibrant and sustainable city of distinction by planning and facilitating Singapore’s physical development in partnership with the community. - Singapore’s remarkable transformation from an overcrowded country suffering from a lack of housing, land limitations and poor infrastructure to an environmentally sustainable international business hub is a result of proactive and farsighted planning by URA. - During the 1960s and 1970s, extensive urban renewal projects were undertaken to address the problems of a new nation—overcrowding, inadequate infrastructure, and lack of proper housing. The critical tasks for the government then were to clear out the slums, provide public housing, and encourage economic growth by creating space for industries, and then to create a vision for our city’s urban landscape that would help Singapore in the long-term - The challenge is to keep pace with the changing...
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...Executive Summary FJ Benjamin is a Singapore based fashion and lifestyle company. The company distributes major clothing brands and accessories, and is one of the leading fashion distributors in Singapore. Their success is derived from their ability to secure distribution rights from major brands. FJ Benjamin introduced it very own house label, Raoul, in 2002. Raoul was created to increase the company‟s portfolio as well as to diversify away from distribution risk. Raoul contributes a large percentage of FJ Benjamin‟s annual revenue. With intensive competition in the fashion industry, Raoul must have it own identity in order to differentiate itself from the competitor. Analyses have been undertaken to determine what necessary strategies to be implemented to enhance the brand image so as to increase profits. Strategies are recommended by taking advantage of Raoul‟s strengths and building on their weaknesses in order to take advantage of the available opportunities in the market and to defend it from threats. Studies of the internal and external environment had been conducted to be able to work with Raoul‟s core competencies to gain a competitive advantage over its competitors. This report concludes that Raoul needs to make adjustments on its marketing strategies, and maintain some of its current strategies, in order to be more competitive in the fashion market. Hence, it is proposed that (1) Raoul focus on a single-market strategy and focus on the local market as well as to create...
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...picture is so compelling, so painfully clear, that it simply cannot be ignored. Faced with it, all one can do is carefully explore the contours of the ancient and the new, hoping to retain enough responsibility to open his eyes to the differences when they manifest themselves. This is what the current paper sets out to do. Though hundreds of years and thousands of miles stand between 16th century Italy and 20th century Singapore, between the writings of Niccolò Machiavelli and the statecraft of Lee Kuan Yew, the similarities are extraordinary. This paper will argue that the political views and actions of Singapore’s ruling elite – more precisely, those of the country’s ‘founding father’ Lee Kuan Yew – can be powerfully interpreted through an application of Machiavellian principles. This interpretation takes place on two levels. First, the political actions of Singapore’s ruling People’s Action Party (PAP) can be shown to consistently reflect Machiavelli’s prescriptions for maintaining an authoritarian regime, diffusing discontent and crushing opposition. Singapore is a country where human rights have come to be seen as nonessential in the race towards national economic excellence. Riding on the wave of modernity and capitalism, the government provides...
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...competitive global environment. First of all, I had to have a deep understanding on global mind-set to help River Island to expand efficiently in Singapore. The political image of a country is vital in attracting foreign investment. Singapore’s effort to address this concern has successfully sculptured a clean and corruption-free image. Singapore’s efficient and transparent bureaucracy makes it an attractive destination for foreign investors, such as River Island. Thus, the cross-cultural knowledge attuned toward factual information and to develop the skills to attain the knowledge into action is being mandatory. (Kedia, and Mukherji, 1999). As a global manager it is unavoidable to work with people in different cultural backgrounds. Manager will need to know how to manage its employees to work efficiently with communication, while they have language barrier or different perspectives. To assist the company achieve the goals more efficiently, managers should assist individuals to be interdependence, and share opinion through discussion and/or conference. Afterwards, we should use the skills to apply on knowledge, hence to expand our company to Singapore. To understand the Singaporean culture is very important, also ensure to have the ability to lead and leverage diversity to the advantage of River Island. According to Lim (2004) Singapore is a multi-ethnic society with Chinese (77%), Indian (6%), Malay (15%) and expatriates (2%), to understand these cultures is also important to manager...
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...Master of Business Administration Assignment in Marketing Management Singapore Tourism Marketing Strategy Evaluation Dimitri Blättler Malcolm Ferguson Sascha Gartenbach Shama Rahman 8th August 2011 2/30 Document information Title: Topic: deadline: saved: Page count: Singapore Tourism Marketing Strategy Evaluation Marketing Management 8th of August 8. August 2011 30 excluding Layout Version Version V1.0 date 8.08.2011 changes Turn- it in Version responsible Authors (see front) © by the authors This report is confidential and intended only for members of the University of Strathclyde. The University of Strathclyde is entitled to use the information provided herein by the authors for the agreed purpose only. Use of this information for purposes not stipulated in the original order is strictly prohibited. Swiss centre of University of Strathclyde Zurich Tel. +41 44 305 95 11 · Fax +41 44 305 95 19 · www.awk.ch 3/30 Table of Contents 1. 2. Executive Summary ................................................................................................................. 6 Situational Analysis.................................................................................................................. 7 2.1. Market Summary .......................................................................................................... 7 Target Markets Evaluation.............................................................................. 7 2.1.1. 2.1...
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...[pic] 12 NIGHTS AND 13 DAYS IN HOTELS. DEPARTURE DATES: 19th & 26th april, 03rd, 06TH, 10th, 13TH, 17TH, 20TH, 24TH & 27TH may, 02nd june 2013 with compulsory super star viRgo FOR 02 NiGhTS / 03 dAYS. DEPARTURE DATES: 23rd & 30th april, 07th, 14th, 21st & 28th may 2013 without cruise. |DAY |ITINERARY |NIGHT STAY |MEALS | |DAY 01: |MUMBAI – BANGKOK – PATTAYA – PATTAYA PARK TOWER JUMP: |PATTAYA |Supper on board, | | |Today is the day you depart to begin your summer holidays with us. Tour passengers are requested to report 03 Hours| |Packed Lunch & | | |before the scheduled flight at Mumbai Chhatrapati Shivaji International Airport. Arrive at Bangkok in the | |Dinner | | |afternoon. Upon arrival you shall be served with a packed lunch and transferred to Pattaya. Check in at the hotel. | | | | |Evening proceed for The Pattaya Park, to enjoy the famous Pattaya Tower jump, as good as Bungee Jumping from a 50 | | | | |storey high building. Return back to the hotel. Overnight at the hotel. | | ...
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...THE POWER OF ONE-THE CONCEPT OF ONE MALAYSIA January 12, 2010 by mthago One means undivided. One means unity and one means power. When there is unity there is power. Men try to gain power and glory and men knows that they cannot gain power and glory without unity. Men try to gain unity through many ways and history has shown us that most of the attempt to unite the people has failed. Men will unite when they have similarities and most great leaders of the past have tried to use the factor of race to unite the people. Genghis Khan has tried to unite the Mongol and Hitler has tried to unite the German. These great leaders try to achieve unity using race as the factor of unity. They unite their race by inculcating in their heart the same desire. They inculcate the desire to become great people by conquering other people and to amass their wealth. Without having unity of purpose people cannot be united unless they have the same desire or goal .Genghis Khan and Hitler inculcate in the heart of their people the same desire to become the Great people that conquer and control others. In order to unite the people, the leaders try to make the people to have the same goal or desire .The easiest desire to inculcate is the desire to have power and wealth. However this desire is short lived and once this desire vanishes the strength of unity fades away. Genghis Khan and Hitler can only unite their people and become conqueror for a very short period of time. The empire that they have set...
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... safety and efficacy of drugs, medical devices, cosmetics and other health-related products in Singapore. • Centre for Drug Administration is to further simplify and streamline the evaluation and registration processes of pharmaceuticals in Singapore (Gross and Weintraub 2005). • From manufacturing to packaging of drugs and healthcare products, Watsons has to follow the rules and regulations implemented. Importing Food Products • The Agri-Food and Veterinary Authority of Singapore (AVA) and Food Control Department are the major governing bodies of Food trade. The exports to Singapore are primarily controlled through regulations imposed on the importers”. • For importing or manufacturing of food products, Watsons has to adhere to the regulations. Economic Factors Higher Inflation Rates • Inflation in Singapore is likely to remain high before easing in mid-2012 as the economy slows. The inflation will average above 5% for the rest of 2011 and may fall to around 4% in the first half of 2012. It may ease further to 2% in the second half of 2012 (Xinhua 2011). • Inflation rates will affect the prices of goods sold. Hence, it will affect Watsons’ sales if customers are price sensitive. GDP Growth • Singapore’s GDP growth is expected to be 5.5% in 2012. Economists have upgraded their outlook for Singapore’s economic growth to 6.2% for the full-year 2011 (Singapore builder 2011). • The economy is expected to remain on a sustainable growth path in 2012-16, when...
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...Doing Business in Singapore Updated as of 8 September 2006 Pioneer Management Services Pte Ltd 4 Shenton Way #04-01 SGX Centre 2, Singapore 068807 Telephone: +65 6327 6266 Facsimile: +65 6327 3855 Email: pioneer@singnet.com.sg Website: www.pioneerassociates.com.sg CONTENTS Page 1 1.1 1.2 1.3 1.4 1.5 1.6 Introduction Geography and History Population Political System Languages Currency Economy 1 1 1 1 2 2 2-3 2 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 Business Entities and Accounting Companies Branches Representative Offices Sole Proprietorships Partnerships Limited Liability Partnerships Joint Venture Audit and Accounting Requirements Record and Filing Requirements 3 3 3-4 4 4 4-5 5 5 5 6 3 3.1 3.2 3.3 Finance and Investment Exchange Control Sources of Finance Investment Incentives 6 6 6-8 8 CONTENTS Cont’d 4 4.1 4.2 4.3 4.4 Employment Regulations and Social Security Contributions Employment Passes and Dependent’s Passes Engagement and Dismissal Trade Unions Social Security Contributions Page 8 8-9 9 9 10 5 5.1 5.2 5.3 5.4 5.5 Taxation in Singapore Companies Individuals Expatriates Indirect Taxes Other Taxes 10 10 - 14 15 - 18 18 - 19 19 - 20 21 Appendices 1 2 3 4 5 Tax incentives Withholding tax rates Corporate tax rates Personal income tax rates Personal tax reliefs 22 - 28 29 - 30 31 32 33 Doing Business in Singapore 1 1.1 INTRODUCTION Geography and History The Republic of Singapore is located at the southern tip of the West...
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...entrants/competitors LOW- In the transport industry, especially in Singapore, the infrastructure is complicated and takes a long time to build. It is a costly investment to enter into the transportation industry in Singapore because of the high prices of vehicles and licenses to obtain these vehicles (certifcate of entitlement). Comfor Delgro is also the industry leader in Singapore in terms of taxis. This industry also requires government backing and approval. ComfortDelgro also owns 75% of SBS Transit, the largest bus operator in Singapore. Threat of substitute services LOW - The common modes of transportation are cars, motorcycles, buses, taxis and trains(MRT). The need of transportation is to get from one place to another. ComfortDelgro has businesses is all of these forms of transportation. There cannot be another form of substitute for these modes of transportation unless a new mode is invented. People change between these same few modes of transportation. E.g. a car owner would take the bus, mrt or taxi if his car breaks down or sells his car to use public transportation. Consumers could also substitute between these various modes of transportation. E.g taxis are more expensive than buses. Also consumers switch to buses when MRTs start breaking down and consumers lose confidence in the service. Threat of Bargaining power of customers (buyers) LOW - Customers have little or no bargaining power in the transportation industry in Singapore. Demand for these services are almost always constant...
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...In-Principle Approval for Work Permit Employer's Copy *531141466030912* IPA No : 531141466030912 FIN: F7554168Q XIANG JUN CONSTRUCTION AND ENGINEERING WORKS 2 TECK WHYE AVENUE #12-212 SINGAPORE 680002 03 Sep 2012 Dear Sir / Madam We are pleased to inform you that the Work Permit application for ROSDAN BIN RAZAB has been approved in-principle. Your worker may start work after the Work Permit has been issued. This letter contains the employment details for you to confirm and the next steps you need to complete so that a Work Permit card may be issued to your worker. If you do not complete these steps by 17 Sep 2012, this approval will be revoked. Yours faithfully Penny Han (Mrs) Controller of Work Passes Check the details. If you have any corrections, please send in your amendments with the supporting documents to www.mom.gov.sg/isubmit. We will inform you whether a new application is required. Industry Worker's name Date of Birth Nationality Passport number Work Permit number Date of Application Occupation CONSTRUCTION ROSDAN BIN RAZAB 05 SEP 1975 MALAYSIAN A23497759 5 31141466 03 SEP 2012 CONSTRUCTION WORKER CPF Submission Number Basic monthly salary Monthly housing allowance Monthly food allowance Monthly housing deduction Monthly food deduction Monthly salary after taking into account food and housing Housing provided Monthly Levy Rate 53107266E - PTE - 01 S$ 1000 S$ 0 S$ 0 S$ 0 S$ 0 S$ 1000 NO S$ 350 Important: You must abide by the Conditions of Work Permit...
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...SUBJECT: Issues and effectiveness of measures to curb anti-foreign sentiments in Singapore One of the diverse issues which have caused lots of unhappiness among many Singaporeans in the recent years is the influx of foreigners and immigrants into Singapore (Kwang, 2012). This issue dates back to as early as in the 1970’s where Singapore opened its doors to foreigners particularly to Malaysia, being Singapore’s neighbouring country. This Malaysians who came to Singapore were low skilled foreign labourers. But since early 2000, Singapore’s floodgates were opened too wide to welcome a surge of foreigners and immigrants to curb the problem of dwindling population and to sustain a steady economic growth in Singapore. Many Singaporeans felt threatened and angry with the influx of foreign labours. Singaporeans feel that it’s due to this sudden influx of foreigners in Singapore that has lead to overcrowded buses and trains, sky-high property prices, litter in public places, increased crime rates, fatal road accidents, competition with foreigners for jobs and resources (Kwang, 2012). The reason this report was undertaken is to look into the issue of anti-foreign sentiments in Singapore and to assess and analyse the effectiveness of the measures put in place by the government to curb this issue. Immigration to Singapore According to the 2010 Singapore census, the non-resident population increased at an unparalleled pace in the first decade of the 21st century...
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