...Implementing Empowerment in an IT Organization By Student X GM591: Leadership and Organizational Behavior Dr. Ron Stone Keller Graduate School of Management Introduction 3 Problem Statement 5 Literature Review 5 Causes 14 Solutions 16 Reflection 19 Appendix 21 Introduction The organization I chose to study is Software Engineering (SE) in the Internal Information Services (IIS) unit of Defense Contractor X’s Information Technology (NGIT) Sector. The mission of the organization is to conceive, develop and maintain software engineering solutions for the IT Sector of Defense Contractor X. SE is comprised of a Director, Tens Level Managers, Unit Level Manager, Team Leads and Software Engineers. The Director and Tens Level Managers have three to eight people reporting to them. The Unit Level Managers have from fifteen to twenty people reporting to them. In order to manage such large numbers of people, the Unit Level Managers are encouraged to empower their employees to take ownership of their jobs. The Team Lead role is used as a substitute for a Unit Level Manager, with increased responsibilities, but there is no increase in pay or grade when someone assumes the job. Often managers use the Team Lead role to groom future managers of NGIT. Many of the Team Leads are motivated, self-directed individuals who have a certain amount of autonomy in their current roles, which pre-disposes them for managerial work in the organization. OCI...
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...Improving Wal-Mart’s Employee Relations GM591: Leadership and Organizational Behavior April 20, 2010 INTRODUCTION The Organization that we selected as our topic of discussion in our Project Paper is the Wal-Mart Corporation. Sam Walton is the founder of Wal-Mart. He opened his first store called Wal-Mart Discount City in Rogers, Arkansas in July of 1962. Their corporate office is currently located in Bentonville, Arkansas. Wal-Mart Stores Inc. incorporated its stores on October 31, 1969. In 1972, they started selling stock on the New York Stock exchange. Although, though the company has had controversial operational business practices they have grown to be the largest Retail Corporations in the world. In 1997, Wal-Mart was able to become the largest private employer in the United States. In that same year, their annual sales totaled over $105 billion. In 2010, Wal-Mart has over 2.1 million employees worldwide. There 2010 fiscal year sales exceeded $400 billion dollars (Wal-Mart About Us, 2010). I have been a loyal customer of Wal-Mart for years. Therefore, I was shocked when I found out about some of Wal-Marts questionable unofficial policies through talks with friends and family members who worked for them in the past and some who currently employed by them. My mother in law worked for them from 2006 thru 2008. She was required to work 8-hour shifts without a lunch break on a regular basis. One of my cousins was required to clock out because...
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...Bon Secours Baltimore Health System Monique S. Cain GM591 December 11, 2011 Jere Ferguson The organization that will be the topic of discussion will be Bon Secours Baltimore Health System. The Congregation of the Sisters of Bon Secours was founded in Paris, France in 1824 after the French Revolution. Throughout their history, the Sisters of Bon Secours have been committed to administering quality compassionate health care to anyone in need throughout the world. Today, their health care ministries are located in Ecuador, France, Great Britain, Ireland, Peru and the United States. The first Bon Secours Hospital was on West Baltimore Street in Baltimore City in 1919. Bon Secours is a hospital in West Baltimore city that provides health for not just residents of the area and beyond and also for the Department of Corrections. Their primary care is emergency trauma and they have 125 acute care beds. They have eight core values: respect, justice, integrity, stewardship, innovation, compassion, quality and growth. Bon Secours used to have a good name in the city of Baltimore for being caring and helping those in need. Bon Secours Health System has other facilities in other states and even other countries. Their health system is part of the national health corporation sponsored by the Bon Secours Ministries. They serve in Baltimore alone around 7,700 patients that do not have health care coverage. For the patients, they have partnered with other organizations and have rehabilitation...
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...organization consists of the owner/C.E.O, Store operation; manager, cashier, sales staff, receiving, loss and prevention, Marketing; visual display, public relations and promotions, merchandising; planning, buying and inventory, Human resources; Personnel, training, finance: accounting, credit. Each floor is assigned a floor manager who reports to the store manager. The staff consists mostly women and the men do more of the inventory and moving of stock. Being that it is the retail industry, the organization main focus is to promote great customer service. Customers are the heart of the business. I recall when I got hired the store manager mentioned, “without the customers, we are nothing.” Members work either full time or part time, five days a week and are given two days day off weekly. My organization is very diversified. Workers are from all over the world e.g., Egypt, Bangladesh, Morocco, Africa and the Caribbean. Hence there is a mixture of norms, values and personal preferences. Each worker is assigned different sections and is expected to maintain their section and know everything about it to quickly assist customers in fulfilling their...
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