...Week 1- Assignment 1 ASHTEN MELGAR November 8th, 201 HCS/320 - HEALTH CARE COMMUNICATION STRATEGIES Instructor: Polly Hanson Communication has been established as the substance of transmuting data, records or simple banter within the curative trade. The health culture has been using communication to ascertain what apprehensions from the patient, symptoms and diagnosis provided by the clinician. How would the medical industry endure without communiqué? Proper communication is vivacious for the medicinal commerce because one error could lead to pandemonium. Communication can be defined as sending a clear message to the receiver to decipher. How can the correspondent collaborate with the receiver in a way that they both apprehend? All of these inquiries are essential because without proper communication, the medical industry would gradually start to disband. Apposite communication within the medical industry can help the medical facility elucidate, listen and commiserate. This promotes a philosophical influence on biotic and purposeful health conclusions. Accurate communication also remunerations with patient gratification and capability of care provided. Medical facilities should strive for efficient and accurate communication for the present and future. Apposite communication can be conducted when the message sender delivers an accurate message to receiver to decode. How does someone send a proper message? The first step to sending a proper message is to speak loud and...
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...| Health Care Communication Methods | HCS/320 | | 10/8/2014 | As the health care communications coordinator for Allen’s National Drug Company LLC, it is of top priority to discuss the national reports of significant negative effects caused by one of our drugs. This drug happens to be prescribed to a significant number of the population. This story came to light when an individual whom is well known to the public has suffered negative side effects of this drug. We will now discuss and brainstorm all of the possible ways to notify the public of this scare with great consideration of patient privacy and HIPAA regulations. We will discuss the advantages and disadvantages of using different social media outlets and traditional media methods. We will also be discussing the effects of HIPAA and other regulations on the use of these media for communication with the public. There are many advantages of using traditional media methods such as the local news paper to inform the public of these alleged adverse side effects of this drug. The biggest advantage of using traditional media methods is there is going to be a paper trail of our communication to the public and addressing the public’s concerns. With that form of communication the public is going to see the company making the effort to inform the public of this possible scare, and any precautions the public might need to take, as well as a solution the company might have came up with. Other advantages...
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...Health Care Communication Methods, Option 2 HCS/320 Health Care Communication Strategies * Communication methods for the health care organization have continued to grow along with technology. With this in mind there are pros and cons to some of the new age technology communication. Security, laws, policies, and regulations must be met with all types of medical communication. When addressing the general public regarding the situation these pros and cons will need to be considered. There are several types of communication methods for managing the situation in Option 2. The fact that a news report and the addressing of the public will be occurring there will be several options available. More than one type of communication can be at work for both tasks. The first type of communication is verbal and nonverbal. Verbal communication can reach a majority of the public through radio, TV, and internet while nonverbal can only address TV, internet, newspaper, and journals. Majority of medical facilities will use a communications coordinator or a professional communicator. There are still issues with this type of communication. According to Piening, Haaijer-Ruskamp, de Graeff, Straus, S. M. & Mol, (2012), “Recent studies have shown that 10-14% of medicinal products require a Direct Healthcare Professional Communication to inform healthcare professionals of newly identified risks within the first 3 years of market approval” (para. 1). Within all these different...
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...120 credits that include general education courses that provide a general foundation of learning. Courses in this area can include English, mathematics, history, and science. The remaining credits focus on coursework related to building your knowledge and skills in the business side of health care. In addition, you’ll look at how you can select a curriculum track or certificate to expand your career opportunities. What you will cover 1. BSHA Program Overview a. Describe the purpose of the BSHA program. 1) Program Description a) The Bachelor of Science in Health Administration (BSHA) Program is designed to integrate a framework of general education courses with a health care curriculum that prepares the graduate with the foundational knowledge needed to enter today's challenging health industry. The BSHA curriculum addresses the basic body of knowledge, understanding, and skills identified as relevant to an ever expanding and diverse health care arena. Coursework includes content in some of the following areas- management, finance, legal and ethical parameters, risk and quality management, human resources, and information systems. Upon completion of the core curriculum health care students have the opportunity to select an area of focus that is designed to expand their professional opportunities. 2) Program aligns to industry and educational standards a) General education courses provide the start to your educational journey and can lead to your success with skills...
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...about health: Current issues and perspectives (2nd ed.). Boston, MA: McGraw Hill. All electronic materials are available on the student website. Week One: Communication Theory Communication Variations Details Due Points Objectives 1.1 Identify four basic elements in the communication process. 1.2 Analyze the five C’s of communication. 1.3 Identify two key elements that make individual communication successful. 1.4 Explain six roadblocks to successful communication in groups. 1.5 Discuss the impact of sexual orientation and age on communication. 1.6 Describe the cultural impact on one’s perception of health and its impact on communication. Readings Read the Week One Read Me First. Read Ch. 3, 5, & 10 of Communicating About Health. Read this week’s Electronic Reserve Readings. Participation Participate in class discussion. Ongoing Minimum of 4 days per week 1 Discussion Questions Respond to 2 weekly discussion questions. DQ 1: Thursday DQ 2: Saturday 1 Course Design Guide HCS/320 Version 2 2 Learning Team Instructions Create the Learning Team Charter. Begin developing the Communication Channels Paper due in Week Three. Thursday (Day 3) 2/23/2012 Individual Pre-class Survey Write your responses to the following questions based upon your experience. · What is communication? · What is the purpose of communication? · What is good communication? · What is your understanding of the differences between verbal and nonverbal communication? · What...
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...Communication Opinion Paper HCS/320 Communication Opinion Paper Communication in health care is an ever-changing issue. The element of communication help to ensure communication is effective and successful. Technology, and what is being communicated continues to change and be affected by social and cultural issues, but communication at its primary level requires a good knowledge of the elements of communication. Communication according to Merriam-Webster “is: the act or process of using words, sounds, signs, or behaviors to express or exchange information or to express your ideas, thoughts, feelings, etc., to someone else.” Every person uses communication at every age. Not everyone communicates well enough to be understood. When communicating the essential elements of communication will help to ensure your communications are successful. Cheesebro, O'Conner, & Rios (2010) define the elements of the communication process as sender/ receiver, encoding, decoding, message, channel, and feedback. These elements allow communication to be successful. Communication is always flowing in both directions from the sender and the receiver. These communications are not only encoded in the verbal message but are embedded in the non-verbal communication that the sender is communicating. The receiver decodes the message that is unique for them based on their personal beliefs, experiences, and knowledge. The message includes the content and the nonverbal message the sender is sending...
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...Healthcare Communication Method Danielle Vaughn June 13, 2016 HCS/320 Instructor Regina McDade Health Care Communication Methods Customer Service is also known as communication which is definitely needed when it concerns an elderly loved one. Having an elderly family member is a very delicate situation and it is tough to face the fact that your Grandparents, parents, aunts, uncles, and possibly siblings with illnesses such as Alzheimer’s and Dementia that would possibly need care in a nursing home. As an Administrator of a Nursing Home you could be confronted with many diverse situations and because patients in a nursing home are occasionally incapable of understanding or communicating on their own, it is vital to have interaction with quite a few family members in case of an emergency. Relatives of these elderly patients still have lives of their own and may live in different states or countries and in some cases,you have some patients in Nursing Homes who do not have family members at all. Most of the time there will be a social worker who is responsible for the wellbeing of these patients in this type of situation. There is an enormous misunderstanding of the role of communication services in healthcare. Nursing home administrators act as the patient's liaison between staff and doctors, in the event that a Nursing Home receives notification that the organization is being purchased by a national group, and because of new policies to be implemented, many of the...
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...Health Care Communication methods Veronica George HCS/320 July/ 03/ 2015 Michelle Snell Health Care Communication methods The subject of this paper is to discuss the situation concerning the purchase of a nursing home by a national group. The various healthcare communication methods that can be use in a nursing home during the transition. The advantages and disadvantages of using traditional, electronic, and social media methods of communication. This paper will also discuss the effects of HIPPA regulations on communication methods and the use of media for health care communication. There has been recent notification and development concerning the skilled nursing facility. The nursing facility has been purchased by a national group. Arrangements need to be made in the transition to upgrade and implement new communication methods. The transformation of patient information into new form of communication methods is challenging. According to ( Read Me first week three HCS/320 ) to become a successful communicator barriers must be identified and overcome. Doing so requires understanding common solutions to communication problems and applying them appropriately. To approach these challenges you must rely on the basic concept of good communication and your experience and intuition to overcome the challenges. As a effective communicator it is my responsibility as the administrator to make arrangements for a smooth transition of all communication methods to secure the patient...
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...Communication Theory Luz Hutchinson University of Phoenix HCS 320 Health Care Communication Strategies Professor Paul Wing March 22, 2011 Having been employed in an establishment such as that of a hospital, effective communication is definitely one of the very important aspects with regard to the care of the patients. As in any health care setting, an organization established to hospital care may stand in front of challenges when it come to communication for the reason that of gender and cultural differences, and in some cases the lack of ability to communicate effectively with the individuals obtaining service. Circumstances such as these may have an effect on how certain tasks are achieved within the organization, whether or not an individual want to continue using hospital services and how to a huge degree employees, patients, and family members interact together. Therefore, to comprehend various challenges facing this type of organization with accordance to communication we will address how gender and cultural differences does impact communication within an organization of a hospital, especially when it involves fellow coworkers, managers, patients, families, and caregivers along with improvements that can be made if any. Having work in an organization dedicated to hospital care one will come across both male and female employees dedicated to the care and health of the patients; however, one is also going to...
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...HIPAA Tutorial Summary Health Care Communication Strategies HCS/320 January 02, 2015 Carol Coakley HIPAA Tutorial Summary In order to for individuals to gain reasonable health insurance receive confidentiality and security of his or her healthcare information, and have the administrative costs controlled and simplified, the HIPAA law was passed as a law in 1996(University of Phoenix, 2015). The HIPAA Law gives protection to individual’s healthcare information by his or her providers and business associates. The law also gives each individual right’s in regard to their information. In this paper, the writer will summarize what was learned from the HIPAA tutorial, Why the Information is important, and how the information may be used in the future. Learned Information Information that was acquired from the tutorial was defined entities in reference to HIPAA such as health plans, healthcare clearing houses, and providers. HIPAA protects spoken, written, and electronic use of healthcare information. The entities must provide notice of privacy to each patient, obtain consent, respect the patient’s rights, and properly disclose of patient information. Written notice must be given by each healthcare provider and keep on file for at least six years (University of Phoenix, 2015). Importance of HIPAA The Importance of HIPPA is to ensure confidentiality, integrity, and accessibility. It guarantees patients access to their healthcare information...
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...HCS 320 COMMUNICATION THEORY PAPER Axia College of University of Phoenix Instructor:…………. Date:…………. [Page Break]Communication Theory Paper When working in an organization such as that of Hospice, effective communication is one of the key aspects concerning the care of the patients involved. As in any health care setting, an organization designated to hospice care may face challenges when it comes to communication because of gender differences, cultural differences, and in some cases the inability to communicate effectively with the individuals obtaining service. Circumstances such as these may affect how certain tasks are completed within the organization, whether or not an individual wants to continue using hospice services, and how well employees, patients, and family members interact together. Therefore, to understand some of the challenges facing this type of organization in accordance to communication we will discuss how gender and cultural differences influence communication within the organization Legacy Hospice when it comes to coworkers, managers, patients, families, and caregivers, and improvements that can be made if any. Gender Differences Females When working in an organization dedicated to hospice care one is most likely to encounter both male and female employees who are dedicated to the care and health of the patients involved however, they are also going to encounter different approaches when it comes to styles of communicating. In...
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...Week 3 Discussion Questions HCS / 320 Daisy Gonzalez May 22, 2014 What are the advantages and challenges of teamwork in today’s health care organizations? Provide examples of common obstacles to successful group communication that you have experienced or read about. How did the group work through the challenges? Doctors and nurses, from diverse restraints, who interconnect effectively and work as a single entity, typically increase the quality of care they provide to their patients. There is a uniformity and diligence that can be absent when teamwork is not manifested. In some cases, if the dynamic among health care peers is not tense free, the patient can be affected by the lack of cohesiveness in the service. Patients may be lost in this way. In a trauma condition, collaboration may help identify complications that could have gone unnoticed and save a patient's life. Read more: http://www.ehow.com/list_6576957_benefits-teamwork-healthcare_.html#ixzz32YQn6umn What differences might be encountered when communicating with a public health care organization versus a private organization? The ratio between patients to provider is smaller in private organizations than in public settings. I believe this allows for a more intimate, detail-oriented relationship amid the provider and client. The end result of this dynamic is the quality of care is doubled and the patient is less likely to leave the organization due to a comfortable relationship. How might feedback be communicated...
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...Communication And Crisis Paper Samantha Kendrick HCS/320 October 8, 2012 Henny Breen Communication And Crisis Paper As the director contingency plans would be in place according to the emergency Management office. My job would be to make the decisions to make sure the right staff was on hand. Once the staff is countable with the contingency plan as a director, we would start contacting local agencies such as, Law Enforcement and Public works to establish how severe the contamination and how widespread is. Most of all determine the agent used and was prepared to have the necessary medications to combat the agent. I would be contacting poison control to assist I would hope to have a list of Military Doctors to assist with any advice with the agents who could have been used. Delegation would be key for the me as the director to have a sound staff to assist with the workload, tensions will be high during this time and very stressful and as a director. Potential advantages within the agency would be he or she would have already been surrounded by good members and are highly trained for any circumstance. The public would be a key factor in providing feedback and how severe the reaction is. Private sectors could be a resource such as news media, and public works. The water department would be key in testing the water ways and determine who is infected, as well I would notify the Environmental Protection Agency and the Department of...
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...Communication and Information Technology Tasha Clemons HCS/320 June 28, 2012 Matt Dennis Communication and Information Technology The care of patients almost seems to involve many individuals needing to share patient’s information and discuss his or her management. There is a broad gap in understanding the role of communication services in health care delivery. Concepts about health and behaviors are made by communication, information, and technology that people relate with. Doctors use speech recognition as a form of communication not only for transcription and dictation but also as clinical decision support (just in case). In this paper, the author will discuss the effective and efficient, advantages and disadvantages, as well of the short-and-long term financial impact of speech recognition. Framework and propositions suggest that successful implement of the speech-recognition technology will positively affect performance in the health care industry (citation). Information is entered into the patient’s record with speech-recognition software by using add-ons. Physicians may have a patient management system; or be a part of a larger system such as, hospitals. Good speech-recognition will should meet standards and have feedback to the physician. Maximum assurance is provided for the Center for Medicare and Medicaid Services. More time is spent with the patient instead of paper work. Speech-recognition will also make business more efficient. By saying notes openly...
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...Communication Opinion Paper Jazmen Spratling May 20, 2013 HCS/320 Polly Hanson "Health communication refers to health-related transactions between individuals who are attempting to maintain health and avoid illness" (Northouse & Northouse, 1998, p. 20). The effectiveness and therapeutic nature of communication between individuals in any health care relationship has a strong influence on the success of interpersonal relationships and health outcomes. Health care communication is any human transaction that focuses on health-related issues. Health care communication refers to any verbal, nonverbal, or written exchanges between health care professionals and their clients or other health care workers trying to prevent illness and maintain health. Health care communication can occur in any health care environment like a hospital, nursing home, doctor’s office, or clinic. Health care communication can also occur in public settings such as conferences, speeches, national health campaigns, and public addresses on health care topics (Northouse & Northouse, 1998). Personal Health Care Communication Effective personal health care communication is a vital component for the development of successful professional-client and professional-professional relationships. Several communication variables such as empathy, control, trust, self-disclosure, and confirmation can improve communication practices of health care professionals (Northouse & Northouse, 1998). By...
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