...conceptual framework of the article 4 How well the authors achieve their purpose? 5 What are the author’s interpretations? 6 Does the author exhibit bias or slant in their treatment of the subject? 7 Does the author agree or disagree with information from the leadership course? 7 Is the information in the article consistent or inconsistent with what you know from your own experience? 8 Conclusion 8 References 10 Abstract Servant leadership is a type of leadership quality that focuses on the philosophy to serve first. It addresses certain concerns like customer experience, employee engagement and ethical values that brings in a culture where the leader and follower both reach a goal without using authoritative power (Baghurts & Carter, 2013). The article discusses a focus group on eleven employees from a servant leadership restaurant and how it uses different methods to examine positive results influence by customer experience, engagements and loyalty to the workplace. Introduction Servant leadership is a management way of life; it tackles the concerns of customer experience, employee engagement and ethics, thus creating an only one of its kind organizational society, where both followers and leaders come together to arrive at organizational objectives without authoritative, or positional power. It is basically leadership through service and it has gained a...
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...Executive Summary The aim for this thesis is to answer the problem statement: How do national cultures influence leadership styles? To give an answer to this question, this thesis is divided into three parts: leadership, national culture and the connection between them. The conclusion of this thesis is based on analytical and exploratory research. The first part, on leadership, focuses on mainly two types of leadership: transactional and transformational leadership. Transactional leadership is mainly based on the transaction between leaders and their followers. Bass described four components of transactional leadership: Contingent reward, Active management by exception, Passive management by exception and Laissez-Faire leadership (1997). Transformational leadership focuses mainly on inspiring and stimulating the followers. Transformational leadership contains also four components: Idealized influence (Charisma), Inspirational motivation, Intellectual stimulation and Individualized consideration. The second part focuses on different studies on national culture: Hofstede (1983), Schwartz (1990) and Inglehart (1997). Each study has different values and dimensions, both all three studies show some similarities. The first similar dimension contains: Hofstede’s Power distance, Schwartz’ Hierarchy versus Egalitarianism and Inglehart’s Survival and measures the degree to which the people in a national culture accept and expect the unequal distribution of power. The second similar dimension...
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...thus their social class culture and race. Through one's’ physical appearance, skin colour, hair color and build are all signs of their race and culture. The behaviours and dressing on the other hand would identify one's’...
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...The “Top Managers” Evidence Requirements in the Investors in People Profile The following table sets out the evidence requirements, drawn from the Profile version of the Standard that an assessor would check out with an organisation’s top managers. However, only level 1 needs to be covered to meet the requirements of the Investors in People standard. |Principle 1. Developing strategies to improve the performance of the organisation | | | |Indicator 1. A strategy for improving the performance of the organisation is clearly defined and understood. | |Level |Evidence requirements | |1 |1 Top managers make sure the organisation has a clear purpose and vision supported by a strategy for improving its performance. | | |2 Top managers make sure the organisation has a business...
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...Management vs. Leadership Is every leader a manager and vice versa? Whether one is a leader or a manager, they have a role to play in guiding people. Both go hand in hand. Leaders' role is to inspire and motivate while managers plan, organize and coordinate functions in an organization. Managers may not necessarily be leaders, but the two are linked, and complement each other. Management Management is very crucial in the carrying out of operations in an organization. Managers are awarded powers to hire, lead, promote and even discipline employees. Every organization has set goals to achieve hence managers spearhead the organization to realize objectives. Managers plan, organize, lead and control operations in an organization. Employees look up to the managers for guidance in their job. Managers should encourage their workers by giving them incentives when they do an excellent job. Understanding workers is a trait that managers should posses if they want the organization to outdo its goals and objectives. Managers should be accountable. Leadership A leader motivates and inspires fellowship. Unlike managers, leadership is awarded on a temporary basis and are not usually accompanied with being paid. Leaders focus on people. They...
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...Aroh, Occhiuzzo, and Douglas (2011) discuss the “Blueprint for Nursing Leadership” developed by nurse leaders at Hackensack University Medical Center (HUMC) in New Jersey. HUMC received Magnet designation in 1995, they were the second hospital in the country, and the first in New Jersey. The authors discuss the challenges and the difficulty maintaining the momentum of a high functioning organization. In 2006, nursing leadership was reorganized and a leadership retreat developed a blueprint for creating a culture of accountability. There were three simple goals for the “Blueprint for Nursing Leadership”: Distributed Responsibility, Non-Stop Skill Development, and Accountability. Distributed responsibility focused on the mission and values of...
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...• HOW TO DEVELOP A RESEARCH IDEA • An Illustrated case • The Research idea In my research I intent to examine the challenges, strengths and impacts of corporate leadership and governance in reference to W.E.TILLEY GROUP a selected family owned firm in East Africa. My main motivation in this study is … (explain your motivation). Emphasis will be on leadership and corporate governance aspects in the firm. These include but not limited to profits and power sharing methods, leadership styles and challenges, succession plans, decision making on complex issues like mergers, acquisitions, take over’s, loans etc.. Also generational changes in the family and their impacts on growth of the family owned firm. Alignment of principals with their agents and their effects on firm’s performance. Appointment of directorship within the family member vis-a-viz professional or educational qualifications. Do culture, religion and external influences have impact on firm’s performance and growth? • Starting point • Read as much you can about the research area • What is a family owned business? • Why should any one care about them? • What are their characteristics • What challenges do they face and why? • In the first instance, just google, let’s just google our title “Challenges Of Corporate Leadership And Governance In Family Owned Firms” • This give us some ideas, we can also google the questions above. ...
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...Chinese are “Achievement”, “Responsibility” and “Passion for the job”. Surprisingly, monetary or material reward was ranked in the end of a long list of factors according to the research. This way valuable initiatives that MNCs could offer for its potential and current employees should be linked with this three factors, so work achievement, broader range of work responsibilities and career development support from managers should be some of initiatives that managers in China should have with their employees. Besides that, according to Ke Fan, “It is important that MNCs take into account traditional Chinese values, local culture, local market competition and management practices to design a mix of solutions that will ensure talented employees to stay and to work productively” It is known that Chinese culture appreciate the environmental harmony, this way another alternative is provide organized and harmonic places for its workers. 2. Discuss how the Chinese culture differs from that of the United States. What types of leadership styles/behaviors might be appropriate when leading Chinese employees (2-3 paragraphs) There is a couple of differences between Chines culture and United States culture. For example according to the website “china-nafsa.aief-usa.org” Chinese are more collectivist, while Americans are more individualist; the social relationships in china are...
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...STRATEGY AND PLANNING This week’s Management class discussion has been on Strategic planning in organizations. This paper will explain 3 types of goals, which are important to an organization as we as explanations and elements involved in created strategy of an organization. Organizations are built with the goal of the profitability through process in mind. The organization control approach incorporates goals and strategy used to reach them. (Boundless.com Jul 2015) Using their mission statements, top managers do strategic planning to determine what the organization long-term goals should be for the next 1-5 years with the resources they expect to have available. Strategic management is a level of managerial activity bellowing setting goals and above tactics. (Boundless.com 2015). Strategic management provides overall direct to an enterprise. Strategic planning requires visionary and directional thinking. It should communicate general and profit goals and ways to achieve them. Strategic management provides overall direction to the enterprise. Objectives are determined by the results of the strategic assessment. These objectives should run parallel on a timeline, some short-term and others long-term. (Kincki & Williams 2015) Tactical Planning’s by done by middle management, they are normally given a 6-25 month time frame. The strategic priorities and policies are passed down to middle managers that determine what contribution their departments or similar work...
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...Summary: Organizational Culture: Corporate Culture in Organizations Leadership and Management in Nursing September 3, 2013 Summary: Organizational Culture: Corporate Culture in Organizations Summarize your perception of the article content? This article discusses how difficult it is to define culture in the work environment. Culture encompasses everyone’s life at all times and is a commanding unit that shapes the, “work enjoyment, work relationships and work processes.” (Heathfield, S.M., 2013). Culture consists of values, beliefs, underlying assumptions, attitudes, and behaviors shared by a specific group and is characterized within the group through language, decision making, symbols, folk lore, and work ethics. Within this article seven characteristics of culture are discussed. These characteristics of culture include: * Culture = Behavior – This shows us how culture should not be described as positive or negative but merely signifies the overall functional customs in a particular environment. * Culture is Learned - Various activities are learned by a positive or negative consequences subsequent to their behavior. * Culture is Learned Through Interaction - Personnel absorb culture by interacting with each other at the work place. * Sub-cultures Form Through Rewards – This occurs with value rewards that are not related with the behaviors anticipated by managers but by social reward from coworkers, project teams, and work units. * People...
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...Performance Management and Southwest Airlines I. Discuss the ways in which organizations can manage the performance of their workforce in order to meet their goals. You should refer in your analysis to the role of leadership, organizational culture and human resource management practices. Leadership. The role of senior staff or leadership plays a critical function to deliver effective performance management in an organization. The line managers are responsible to manage the performance of their employees, where both parties are agreed to actively and continuously monitor the employee’s performance development plan. Line managers manage performance throughout they year by monitoring achievements.To achieve this, senior staff should send the message to the lower staff that performance management is a good thing and managing performance is what they are expected to do. Moreover, the line managers needs to assure that everyone in the company is sharing the same mission and goals. Good management practice involves providing formal and informal feedback to the employees, for example recognizing or praising employees of their good work and dealing with performance problem when they arise, and revising roles and objectives as required. "It’s all about leadership that help organizations to execute. It’s the basic thing that help leaders to be successful." Angelo Kinicki says. The 6 dimensions are: Support and coaching: The extent to which a leader instructs, directs and promotes...
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...1. Introduction This report is going to evaluate how people management practices influence business performance within a specific sector of the service industry and will put forward suggestions to improve performance based on the findings. This report will specifically focus on the Devonshire spa and its people management practices. Furthermore it is going to be an evaluative report and will look at two different practices – Monday to Friday team and Weekend’s team. 2. Introduction to Human Resources Management Human Resource Management (further in report HRM) can be defined as a strategic and coherent approach o the management of an organization’s most valued assets – the people working for the company (Armstrong 2001). The main characteristics of HMR are listed in Table 1. Table 1 Main characteristics of HRM • It meets the need for a strategic approach to human resource management which achieves ‘fit’ between the business and the HR strategy; • A comprehensive and coherent approach to the provision of mutually supporting employment policies and practices; • The importance of gaining commitment to the organization’s mission and values is stressed – it is ‘commitment-orientated’; • Employees are seen as assets or human capital to be invested in through the provision of learning opportunities and the development of a ‘learning organization’; • Human Resources are viewed as a source of competitive advantage in line with the concept of resource-based strategy; • The approach...
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...Business ethics represents all the principles and standards that guide behaviour in the world of business. Therefore, all this set of principles applies in any of the fields of business (marketing, finance…) and people inevitably face ethical decisions in their every day working lives. The aim is to make every employee adhere to these standards because obviously, it is more profitable for a company to be ethical in business. But, as ethical issues are linked to decision-making, how can all decisions be ethical and above all whose responsibility is it? Therefore, we could wonder if business ethics is a personal responsibility or a group responsibility. We are going to divide this essay into two parts, the thesis and the antithesis, in order to determine whether or not business ethics is a personal responsibility. Values are very important as they are the core of our culture. However, people tend to separate ethics in business and in personal life even if both are closely linked. Actually, your principles in business should be the same as in life. But, people often think that business is business and personal life is personal life, so they do not think that business ethics affects one’s personal character. People are focused on their interests and as they have different goals from the company, it could leads to unethical decisions. Then, business ethics is a personal responsibility. In addition, we have to consider that in every group, rules and ethical behaviours are...
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... Introduction Leadership is the phenomenon which has been researched and observed the most yet a complete perception of the leadership criteria is still not understood (Burns, 1978). Leadership style is the approach of directing people under your management to work at their full competence by implementing plans and being a motivational leader. A leadership style is less based on one’s personal benefits and is leaning more towards the organization’s need and the needs of people working under a leader. Achieving organizational goals and influencing people to work along a certain motive has now become the revised meaning of leadership (House et al., 2004; Rosette and Tost, 2010; Caldwell and Dixon, 2010). The major types of leadership styles were researched by a psychologist Kurt Lewin in 1939 and he introduced the variations of style as a result of a school children study. The autocratic style was referred as an abode of rules and discipline to be followed under a strict management in contrast to the democratic system and the laissez-faire style of leadership. The paternalistic leadership category was later added in parallel to the Western originated styles. It is necessary to keep an awareness of the most suitable management styles today in order to flourish as a skilled leader. To understand the cultural diversity and similarities of two different leadership styles, a comparison between the Laissez-faire method and the Paternalistic criteria of leadership has been constructed...
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...NETW583 – Strategic Management of Tech For this brief paper I have been asked to answer the following three questions about the company Apple Inc. : What were some of Apple's biggest successes and failures? How much of Apple's success can be linked directly back to its culture? How do the actions of Apple apply to the TCOs? The best way I can most effetely answer these questions is to start with the second question, How much of Apple's success can be linked directly back to its culture? I think that a Apples success can be significantly linked directly back to its culture. This question is easily supported by what happened when Apple hired John Sculley as their President and CEO in 1983 and pressured Steve Jobs to resign in 1985. During this period of time Sculley brought a corporate culture from Pepsi into Apple which was a significant change from what the company had been used to with Jobs leading the company. During the time that Sculley was at the realm Apple saw significant failures in which I will outline when answering the next question and he changed business models which adversely affected Apple to the extent that some say he almost drove Apple into the ground for good. After Jobs return in 1997 he immediately started driving the businesses culture in a completely different direction in which he focused on the experience his products gave the user and went on to inspire others in the company to be creative and come up with innovations that changed the world...
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