...states that “Communication is the real work of leadership” To be a good communicator and an effective manager, a manager must sharpen his listening and presentation skills. By doing so will help the manager reach his goals and the company goals. Manager must realize and accept that clear communication is always a two-way process. It’s not enough to speak clearly; you have to make sure you’re being heard and understood. To facilitate this, use the following two-way communication primer. This document explains the importance of effective listing and presenting for a manager. Also the author sets an action plan to for improving his listening and presenting skills 2. Listening According to Daft (2012), Managers perform a wide variety of activities that fall within four primary management functions. One of the most important tools of manager communication is listening, both to employees and customer. Most managers should now recognize that important information flows from bottom up, not top down. Listening is an activity that most of us take very lightly. Generally as human beings we are more concerned about our outputs than inputs in terms of communication. Hence listening is an activity that most managers in organizational circles take very lightly even though it is as important, maybe even more important, than some of the other skills a manager should sharpen. Without effective listening...
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...Online PRES111-Presentation Essentials Ramsey Joel April 26, 2011 Abstract The presentation review is to show how effective it was with the audience about the topic understanding schizophrenia. The resources were given and told how they helped in the presentation giving fact and examples of the illness. Difficulty and ease was explained on how the presentation was formed giving examples of each. The hard fact of the presenters suffering loss was reviewed along with her interview with a news team. The outline and how well it worked in forming the presentation was also mentioned. The visual aids we discussed and it was told how well they helped give insight to the audience on the topic. It was reviewed and told how with the next presentation certain elements would be involved such as making a board that has each slide pinned along with written statements. A check list was involved in the conclusion. Although this paper was done by the presenter references were given without them the presenter would not have facts in her presentation. The presenter believes that the presentation will help others look inside themselves and help make a difference for the better in changing the way things are with schizophrenia. Understanding Schizophrenia The choice of my topic relates to the experiences I have had with schizophrenia and my son. The intended audience here would be anyone interested in making changes with the mental health system. The purpose of this presentation is to make...
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...these recessionary times, you might well need to be a highly effective presenter just to remain in your current job – or find new employment. To achieve this, it’s first necessary to identify what creates an effective presentation and what skills are needed. It is also important to understand that effective presentation skills are not solely for the fortunate few who are naturally good communicators but that effective presentation skills can be developed in anyone and that we all have the ability to learn how to become highly effective presenters. In this article we’ll be looking at some techniques to help you achieve more from your presentations. Key Objectives of Effective Presentation Skills The key objectives that underline a good presentation often include the following: * To establish credibility with your audience * To communicate information clearly to your audience * To persuade and/or influence your audience To achieve these objectives, there are a range of practical skills that you can develop to help you become an effective presenter. We can categorise these skills into three main areas: * The ability to create a clear message * The ability to deliver your message effectively * The ability to fully engage with your audience. An effective presentation should cover all of these three areas, so let’s see how you can achieve this. Presentation Skill #1 – Create a clear effective message A clear message is normally a simple one. You may feel...
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...communication channels is only part of the challenge. I must also consider the characteristics of the audience. Additionally, it is important to be aware of the diversity of the audience. Considering this diversity, I must understand what is necessary to gain and maintain the attention of each audience member and clearly communicate the information. In the end, I must ensure the message is effective. Characteristics of the Audience When addressing an audience of varied stakeholders it is important to consider the characteristics of each audience group. These considerations must include the diversity of the audience. However, the diversity goes beyond grouping the audience by stakeholder type. More important, is to consider the characteristics of the people. Keeping in mind neither the product, nor the message will change. However, there will be diversity among those receiving the information. Some characteristics to consider are gender, race, ethnicity, age, and physical ability. Factually men and women think differently. Taking the characteristic of gender into consideration helps cater the presentation to the difference in thinking styles. The same is true for the diversity in race and ethnicity. Remaining politically correct is important. Some terms and subject references are simply inappropriate. Although all at the meeting are stakeholders of Cross Communications, they are not all the same...
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...perform. The management topics of communication strategy, communication technology, effective business writing (including memos, letters, and analytical reports), nonverbal communication, and formal oral presentations will be emphasized. The course will focus primarily on written communication. Several practical writing assignments will be given and each student will be required to give an oral presentation using PowerPoint presentation software. COURSE TEXTBOOK Geraldine Hynes, MANAGERIAL COMMUNICATION STRATEGIES AND APPLICATIONS, 5th edition, McGraw-Hill Irwin Publishers, 2011. To cite your secondary sources accurately for the report, you must either purchase an APA Reference Style book or download my handout (on Blackboard) describing and illustrating the APA Reference Style. 882-E Scantron sheets are needed for exams. COURSE OBJECTIVES 1. To understand that effective management is dependent on excellent communication skills. 2. To learn the communication skills and activities that are required for managers at all levels of management. 3. To learn the correct strategy in writing business memos and letters. 4. To learn how to conduct effective secondary research. 5. To learn how to organize and write an analytical business report following effective report writing principles. 6. To improve your oral presentation skills by...
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...Communications Report | Effective Business Communications | | Effective Business Communications Prepared for Prepared by November 13, 2012 Letter of Authorization Alvin C. Miles Director of Business Development Lecturer of Management EMBA Coles College of Business Kennesaw State University October 29, 2012 Team Green Fusion EMBA Coles College of Business Kennesaw State University Dear Team Green Fusion: The documents (3 in total) directly beneath this assignment should be used to complete your formal communications report. This assignment is broken in to two parts: your team's evaluation of your assigned team's individual presentations and the formal communications report. This is to be a team assignment. This assignment is to be completed by November 18th Business report and presentation slides are available for review in the Business Communication Learning Module. Please look at the notes associated with each slide for additional information: A Microsoft Word template has also been supplied as a starting point for the formal report. If there are questions, the team is expected to delineate guidelines through research, inquiry, and rational decision making. I anticipate that teams will search for formal report guidelines to get specificity on structure, or look up white papers to read sample abstracts. In a Master’s program, this is the expectation. Each report will vary according to the interpretation of the requirements...
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...Communication Art or Science? Abstract Communication is very important in today’s society. No matter how one feels about communication it is the key for successful personal and professional relationships. There are many individuals that just don’t know how to communicate effectively. It could be from shyness, social or interpersonal skills. Whatever the case they are unable to communicate effectively. Communication is not a skill that is learned it is an art. Either you have it or you don’t. Either you are comfortable in conveying your message in a clear and concise manner, your listening skills are effective, you are able to use nonverbal and verbal communication skills as well being comfortable in presenting information. Not everyone knows how to communicate in a manner that is effective. Many non-communicators play the guessing game. They won’t say what the message is that they are trying to convey or they say half of the message. People are not mind readers. If you don’t communicate the message in its entirety then how can you expect an individual to understand exactly what is being conveyed. Communication is an Art My first thought is what is the process of effective communication? Communication is the process of sharing thoughts, ideas, or emotions with another individual. In order to communicate effectively you must possess some of the following skills: attention, attitude, and feedback. It is important...
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...objective of this term paper is to study the keys for effective presenting and listening which are two crucial skills a manager must sharpen. Along with this, it identifies the relevance and importance of these two skills for my profession and develops an action plan to improve these twin skills within myself. This assignment is prepared as a requirement of the course Business Communication (MBA 503), Master of Business Administration 2013 program of Postgraduate Institute of Management (PIM), University of Sri Jayewardenepura. 2. Manager’s Skills and Role within an Organization Managing an organization has four main aspects which are namely planning, organizing, leading and controlling. Each manager has to learn and keep their work in accordance with the main aspects. To manage the organization a manager must have three main skill areas as follows; • Conceptual skills • Human skills • Technical skills The skill level differs depending on the level of hierarchy that manager is positioned. As the manager moves up on the hierarchy, conceptual skills get prominent and at the lower levels of the hierarchy, technical skills get prominent. Human skills remain the same at each hierarchical level revealing that it is equally important to all levels of managers. Effective presenting and listening are two skills that come under human skills and are key skills that all managers every level must sharpen. 3. Effective Presenting It is a requirement for every manager...
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...Department of Management Personal Effectiveness Certificate of Higher Education in Management/ Funeral Management Draft Module Outline (2015/16) Code: FFMN009H4 Term: Autumn and Spring Day – Autumn Term: Tuesday or Saturday (Bloomsbury) Day – Spring Term: Saturday (Bloomsbury) Time: Weekday Evenings 18:00 to 21:00; Saturdays 10:00 Time: Room(s): TBC Code: {{module code}} Term: {{term}} to 17:00 {{day/s}} 6.00pm to 9.00pm Room: {{room}} Lecturers: Ian Harrison Peter Hirsch Keith Mattacks V1:06/07/2015 Table of Contents Personal Effectiveness – Module Overview............................................................................................ 2 Aims and Objectives................................................................................................................................ 2 Learning Outcomes ................................................................................................................................. 2 Key Readings ........................................................................................................................................... 2 Required Reading................................................................................................................................2 Recommended Reading ...................................................................................................................... 2 Journal Articles....
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...Audience Analysis Paper Angela Clark Com 285 Stephen Johnson Audience Analysis Paper In order for any company to be successful knowing how to communicate successfully will help convey the message that is trying to be sent. Clark Incorporated has called a quarterly sales meeting so that quarterly sales could be discussed. In attendance will be stakeholders, which will include managers, sales people and customers. This audience will be presented sales figures from the past, present and hopes for future sales increases and how we plan to increase sales and customer count by the next quarterly sales meeting. Some of the characteristics of the audience that I have to consider if this is going to be a successful meeting is that specific tasks needs to be assigned. Dead lines need to be clear and meetings need to be scheduled often. Listening to each other and reacting to emotions and words, finding ways to use all team members in ways to make sure that everyone feels a part of what is going on. When it comes time for a decision the decision will be made by the team as a whole and not by one individual person. Every member present must listen to any criticism and try to make improvements as needed and if a conflict arises than that conflict must be dealt with directly and as soon as possible. Some other factors may also include the various ages of audience members and the language of the audience. The definition of communication channel is the medium through...
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...Personal development planning can be described as a process of creating a strategy based on introspection, understanding, goal creation and awareness for personal development within educational settings, professional settings or in order to improve oneself (Smith, 2011). Personal development planning (PDP) helps ascertain goals in an educational context, it also highlights strategies to achieve those goals. In Gsm the PDP process can be crucial in developing skills that are needed in pursuit of a student’s educational and career endeavours such as presentation skills, academic writing and so on, there will be an explanation on some of the skills below. An example of one of these skills is self-reflection, it is a process that helps students review how they are developing and where there is room for improvement. PDP in Gsm enables students to be better learners, it also teaches them how to reach their full potential. Paraphrasing can be defined as “Expressing the meaning of (something written or spoken) using different words, especially to achieve greater clarity” (Oxford dictionary, 2015), It is a literary tool that helps a student use their own words to convey or incorporate another person’s idea or message into their work without plagiarism. Some other uses of paraphrasing are. Paraphrasing is necessary for academic writing, Universities students need paraphrasing to produce work in that level(Lebedev, 2014).Paraphrasing is a very useful for academic purposes as it shows an...
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...1. What are the 6 main barriers to effective communication? Which barriers are easiest to surmount? Why? The main barriers to effective communication are: • Physical • Body Language • Language • Organizational • Cultural With some strategies these barriers are surmountable, first you have to understand the barrier and then find a strategy to overcome it. 2. Why is nonverbal communication so important? How can you tell when nonverbal communication is effective? Nonverbal communication is very important because it intensify the meaning of the message. You can tell when you nonverbal communication is effective, when the audience aren’t yawning and when they look interest in your presentation. 3. Why is active, effective listening difficult for many people? What are 5 strategies for improving listening skills within the American culture? Most people are easily distracted so this makes effective listening difficult. 5 Strategies for improving your listening skills are: 1. Make sure the speakers body language and words are consistent with each other. 2. Try to summarize the speaker’s main points. 3. Ask questions and give opinions so your speaker knows you understand and can empathize. 4. Show the speaker you’re interested using nonverbal communications such as physical gestures. 5. Take notes. 4. What factors should you consider when you choose a communication channel for your messages? Should you always use the richest channel...
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...AN ANALYSIS OF THE FACTORS THAT CONTRIBUTE TOWARDS EFFECTIVE COMMUNICATION IN BROADCAST: A CASE STUDY OF UGANDA BROADCASTING CORPORATION (UBC TELEVISION) BY NNABBAMBA NOAH JMD/A/031/SEP/2013 A RESEARCH REPORT SUBMITTED TO THE DEPARTMENT OF JOURNALISM AND MASS COMMUNICATION IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE AWARD OF A DIPLOMA IN JOURNALISM AND MASS COMMUNICATION OF YMCA COMPREHENSIVE INSTITUTE KAMPALA APRIL 2015 DECLARATION I NNABBAMBA NOAH declare that this research report entitled “An Analysis of the Factors that Contribute towards Effective Communication in Broadcast” is my original work and to the best of my knowledge and understanding, it has never been submitted to any University or any other Institution of Higher Learning for the award of a Degree of a Diploma. All sources i have consulted are duly acknowledged. Signature;……………………………………….. Date;…………………………….. (Nnabbamba Noah) Page i of 53 APPROVAL This is to certify that this research report entitled, “An Analysis of the Factors that Contribute towards Effective Communication in Broadcast” has been done under my supervision and is now ready for submission. Signature;………………………………………Date;……………………............ Ms. (Mary Clare Nyirenda Katusabe) Page ii of 53 DEDICATION This research report is dedicated to my father Mr. John Baptist Nnabbamba, my mother Mrs. Kuteesa Joyce Faith Nnabbamba but not forgetting my dear sisters and brothers for their moral and financial support. It is also extended to my dearest...
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...Effective communication report Good news communication medium recommendation Michael Matral - 5836921 ELA- Kate Wilkie Introduction Effective written communication serves as a vital tool in any business but particularly small business. It helps to foster a good working relationship between management and staff, which can in turn improve morale, productivity and efficiency (Grinder and McMaster, 1993, p12). When communicating a good news message, the receiver needs to clearly understand what the good news is and why it happened. This can be achieved in varying levels of detail via the use of the appropriate communication medium. This report will examine 3 of these mediums and which situation is best for their use, that being email, verbal/AV presentation and posters. Recommendations for the most appropriate medium for this message will be made at the end of this report. Analysis Skills associated with verbal communication such the words chosen or the tone used are also important when communicating messages especially those of an urgent, important or sensitive nature. Professional messages avoid the use of Instant Messaging contractions such as ‘LOL’, ‘ROFL’ or slang like ‘totes’ (Markel, 2012, p101), but this doesn't mean a cold serious tone either. Strive for an inclusive conversational...
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...Analysis Paper COM/285 December 5, 2011 Audience Analysis Paper Effective communication is key factor in all business settings. The time has come to present the quarterly sales information for an in-person meeting with a group of stakeholders. Also included in the meeting are managers, salespeople, and customers. To communicate effectively, we will present all information with the audience in mind. Characteristics of the Audience Identifying who the audience is proves to be very crucial in being able to communicate effectively to the audience. The first characteristic to consider would be educational and professional background, knowledge and experience levels. A gatekeeper has the power to stop a message instead of sending it on to other audiences. In this audience, the gatekeepers are the stakeholders and the mangers. Managers hold a position where they need to know more information on how sales will affect employees, customers, and profits, therefore, the information we present must fulfill this need. A gatekeeper also controls whether or not the message gets to the primary audience. The salespeople attending the meeting are the secondary audience. They are responsible for implanting ideas after the gatekeeper approves them. Salespeople are interested in hearing information that will help them to sale more product and give better customer service. The presentation will need to provide this information in order to be useful to the salespeople...
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