...Performance Appraisal system Performance appraisal is a system of review and evaluation of an individual or team’s job performance. An effective system assesses accomplishments and evolves plans for development. Performance management is a process that significantly affects organizational success by having managers and employees work together to set expectations, review results, and reward performance. Its goal is to provide an accurate picture of past and / or future employee performance. To achieve this, performance standards are established. I. The Performance Appraisal Process Many of the external and internal environmental factors previously discussed can influence the appraisal process. Legislation requires that the appraisal systems be nondiscriminatory. The labor union might affect the appraisal process by stressing seniority as the basis for promotions and pay increases. Factors within the internal environment can also affect the performance appraisal process. The type of corporate culture can serve to help or hinder the process. Identification of specific goals is the starting point for the PA process. After specific appraisal goals have been established, workers and teams must understand what is expected from them in their tasks. Informing employees of what is expected of them is a most important employee relations task. At the end of the appraisal period, the appraiser observes work performance and evaluates it against established performance standards. The evaluation...
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...INTRODUCTION 3 COMPANY BACKGROUND 3 TASK 1. HUMAN RESOURCE MANAGEMENT 3 1.1. Human resource Management activities, within Coca Cola Company, their objectives and how they are achieved 3 1.2 Two theoretical models of human resource management 5 TASK 2. HR PLANNING AND DEVELOPMENT 7 2.1. HR planning and development models within Coca Cola Company Georgia 7 2.2. Evaluation of effectiveness of HR planning and development models in achieving organisational objectives 11 TASK 3. PERFORMANCE 12 3.1. Monitoring of HR performance within Coca-Cola Georgia 12 3.2. Effectiveness of HR performance monitoring systems 14 CONCLUSION 15 RECOMMENDATIONS: 15 REFERENCES 16 INTRODUCTION The following report gives an understanding of importance of Human Resource Management, it shows the contributions of HRM to the organisational achievements. In the report the writer examines HR planning and development methods and suggests the ways to improve the HR performance. COMPANY BACKGROUND The Coca-Cola Company is one of the world’s top soft drink makers. Coca-Cola owns the best-known soft drink brands such as, Coca-cola, Diet Coke, Fanta and Sprite. this is an organisation with a history starting from 1892. The company’s flagship product, Coca-Cola was invented by a pharmacist John Stith Pemberton (The Coca-Cola Company, 2010). Coca-Cola is headquartered in Atlanta and it is currently offering 500 different brands in 200 different countries worldwide. TASK 1. HUMAN RESOURCE...
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...Developing a Performance Appraisal System Developing a Performance Appraisal System All organizations must have some staff in order to operate. These employees, paid or unpaid, need to be evaluated from time to time for pay raises, advancement, or rewards. The tools and evaluation techniques for performance appraisal are important and need to consider all aspects of an individual’s job position, attitude, and effectiveness in interactions with clients. Deciding which method is best suited to the specific organization, designing forms for evaluation, and distributing these tools often falls to the human resources department since their primary job duties are directly tied to employees. What is a performance appraisal system? Loosely defined, a performance appraisal system is the method by which an individual’s employment is evaluated by supervisors or management personnel to define how well or how poorly job duties are being performed. Additionally, the information gained can be used to counsel employees, document problems, or show what areas of training may need to be reviewed. Feedback for employees is one of the primary reasons appraisals are performed; however, they are equally important to the operation of the organization. Without some form of evaluation, there would be no way to know how well specific employees are doing their jobs and what aspects of employment may need to be changed to allow the agency to function more efficiently. Humans have an inherent need...
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...Topic 1- Human Resource Management (HRM) Today HRM act as vital role in field of Organizational Management. It is the human aspect of Organizational Management or Business Administration in an organization. HRM is defined as : “HRM is the efficient and effective utilization of Human Resources (HR) to achieve goals of an organization”(Opatha, ) According to the above definition of HRM, a) An organization means an economic and social entity composed of a group of people who interact with each other for the purpose of achieving a common goal. b) Goal refers to desired targets to be achieved in the future. The basic goal of any organization should ideally be to serve the human society. Example; to upgrade the standard of living of Sri Lankan people through the production and distribution of high quality dairy products. c) Human Resources are employees who work for the organization being concerned. It is not an exaggeration that HR is the most significant resource compared with other resources such as financial resources, physical resources, etc. The overwhelming significance of HR is due to its unique characteristics. d) Efficient utilization of HR means optimum use of employee by eradicating or minimizing wastage. It denotes utilizing the right employees in the right number at the right cost. • It is animate, active and living • It has the ability to think, feel and react • Its value appreciate with the passage of time ...
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...Reasons For Appraisal The main objective of an appraisal system is improving the performance of the employee and thus improving organizational performance - an well designed system can help in achieving both. Actually, information gathered through the performance appraisal exercise are potentially valuable for practically all human resource functional areas; therefore, performance appraisal can be used for Human Resource Planning, Recruitment and Selection, Training and Development, Career Planning and Development, Internal Employee Relations, and Assessment of Employee Potential. Human Resource Planning Human Resource planning is a process where human resource requirements are systematically reviewed to make sure that the number of employees who possess the required skills for the smooth functioning of the organization are available. It includes conduction skills inventories, developing succession plans and acquiring information for further personnel needs. Managers and supervisors decide the employees who are to be promoted, demoted, transferred, laid-off and who would need training. They also assist individuals with career planning and ascertain whether the skills needed in the organization are lacking (www.opm.gov). An appraisal system that is properly constructed profiles the organization’s human resource strengths and weaknesses to support these efforts - data collected over a number of appraisal periods could be used in evaluating if the overall workforce quality...
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...1) Competing, recruiting and staffing globally. 2) Embracing new Technology 3) Managing Change 4) Managing Talent/ Human Capital 5) Responding to the market 6) Containing cost. Roles and Responsibilities of HR manager in Organization Today 1) Advice and counsel 2) Service 3) Policy formulation and implementation 4) Employee advocacy Generally accepted steps in the strategic HR planning process 1) Mission, Vision, and Values 2) Environmental Analysis 3) Internal Analysis 4) Formulating Strategy 5) Strategy implementation 6) Evaluation and Assessment Steps required in the Implementation of an Employment Equity Policy or plan in an organization 1) Senior Management Commitment 2) Data Collection and Analysis 3) Employment system Review 4) Establishment of a Work plan 5) Implementation and or Evaluation, Monitoring, and Revision Steps in Conducting a Job Analysis 1) Identify the job/s to be analyzed 2) Determine the procedures to be used/ methods in collecting job data 3) Implement the job analysis methods 4) Review data collected through Job Analysis and 5) Summarize and document the data collected. Job Analysis – is the process of obtaining information about jobs by determining the duties, task or activities of jobs Critical Incident Method – Is a job analysis method by which important job task are identified for job success. Job Specification – is a statement of the needed knowledge...
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...Job Analysis Human Resources XXXXX PSY/435 XXXX XXXXXXXXXX Job Analysis in Human Resources “My job is to not be easy on people. My job is to make them better” (Steve, Jobs Quotes, 2011, p. 1). The constant changes and transformations in which organizations are involved today, has led to adapt antiquated and rigid structures to advanced and flexible systems. The Human Resources Management (HRM) has become a dynamic function that projects into the human factor the main key to success. This has forced the heads of agencies to establish systems and adaptive processes to the new structures, requiring techniques that allow them to face and overcome the challenges that organizations are subjected. Therefore, in this research paper the reader will find a brief description and job analysis of the field of Human Resource Management (Spector, 2012). Job Analysis Method Job analysis is defined as the process that determines the relevant information on a specific job. Many methods have been developed to conduct job analysis. These methods determinate tasks, skills, knowledge, abilities, and responsibilities required of the employee for proper exercise that differentiate a work from other (Spector, 2012). Job Component Inventory (JCP) is one method that allows the simultaneous assessment of the job requirements (Spector, 2012). There five components that are represented in the JCI: (1) Use of tools and equipment. Human Resource Management tool and equipment involved Technological...
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...The role of performance appraisal system on the development of human resource of Komenda College of education Introduction In every administration, whether private or public, there exist laid down aims and objectives that are to be achieved within a specific period. Nevertheless, these cannot be possible if the organisation focuses only on its financial and physical resources. There is therefore the need to concentrate on the human resource as well. This is necessary because it is only the people who are employed in the institution that can put together both the financial and physical resources of the institution in order to achieve its aims and objectives. With this in mind, each institution has to take the planning of its human resource as one of the most important issue. Pinnington and Edwards (2000) have defined “human resource planning as “the systematic and continuing process of analysing an organisation’s human resource needs under changing conditions and developing personnel policies appropriate to the long-term effectiveness of the organisation”(pp. 22). Cascio (1996) indicated that this can be done quarterly, bi-annually or annually and through some interrelated activities stated by Cascio (1996) and which include the following: i. Personnel inventory which is done to assess the current human resource base and how they are currently being used. ii. Human resource forecast...
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...Report of performance appraisal Recruitment, selection and procedures Report of performance appraisal Recruitment, selection and procedures Prepared byNORAINI ASHYIKIN BT ANUAR Human Resource Manager of Company Cadbury Prepared byNORAINI ASHYIKIN BT ANUAR Human Resource Manager of Company Cadbury Submitted to: CEO of Cadbury Submitted to: CEO of Cadbury List of abbreviations and/or glossary Appraisal – “the act of estimating or judging the nature or value of something or someone.” (Dictionary.com, LLC, 2014) Appraisal interview – “A formal discussion held between a manager and his subordinate to discuss the performance of the employee in a specific period.” (Aminuddin, Huaman Resource Management, 2011) Development – “Learning activities designed to help the individual employee grow and improve his knowledge and skills, but which are not necessary in needed in his current ” (Aminuddin, Human resource management, 2011) Performance appraisal – “A technique of formally evaluating an employee’s work over a particular time period.” (Aminuddin, Human Resources management, 2011) Executive summary The Cadbury Company distributed 200 years ago and the name of the company are well known. The Cadbury made to sell variety of sweet chocolates. The taste of the chocolate still remains in tongue where the different taste from other company. The company continues to provide a best quality of the product. In Malaysia, the company supporting to make a decision to...
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...Assignment 2: Organizational Structure LaToya Preston Professor: Jo-Rene Queensbury HRM 500 May 21, 2010 Human resource management is a function in a organization that is designed to maximize employee performance in service of their employer’s strategic objectives. In some start-up companies, human resource manager’s duties may be performed by trained professionals. In large companies an entire functional group is dedicated to the discipline, with staff specializing in various HR tasks. There are half a million HR practioners in the U.S. and thousands are world- wide. Human Resource positions generally fall into two categories: generalist and specialist. Generalist support employee directly with questions, work range, and grievance. Specialist work in a specific HR function. Analyze three (3) elements of a job analysis, and discuss its significance to the hiring and employee development aspects of human resource management. Job analysis is the process of getting detailed information about jobs. Analyzing jobs and understanding what is required to carry out a job provide essential knowledge for staffing, training, and performance appraisal. Job description is an essential part of job analysis. Job description is a list of tasks, duties, and responsibilities that a particular job entails. Whenever an organization creates a new job, it needs a new job description. Preparation of a job description starts with the...
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...Table of Contents Unit 1 Unit 2 Unit 3 Unit 4 Unit 5 Unit 6 Unit 7 Unit 8 Unit 9 Unit 10 Unit 11 Unit 12 Unit 13 Unit 14 Unit 15 Unit 16 Unit 17 Unit 18 Unit 19 Human Resource Management: Present & Future Information Technology for Human Resources Equal Employment Opportunity Job Analysis and Job Design Human Resource Planning Recruiting Employees Selecting Employees Orientation and Employee Training Management and Organizational Development Career Development Job Satisfaction and Employee Motivation Conflict management Performance Appraisal Systems Organizational Reward System Base Wage and Salary Systems Incentive Pay Systems Employee Benefits Labor Unions & Employee Relations Employee Safety and Health Syllabus Activities Glossary of Terms 1 6 7 9 12 14 16 19 22 25 28 32 35 39 42 47 49 52 55 57 62 79 Unit 1 HUMAN RESOURCE MANAGEMENT: PRESENT & FUTURE Human resource management Activities designed to provide for and coordinate the human resources of an organization. Human resource functions. Tasks and managers perform (e.g., determining the organization’s human resource needs, recruiting, selecting, developing, counseling, rewarding employees, acting as liaison with unions and government organizations, and handing other matters of employee well – being). • Most managers are periodically involved to some extend in each of the major human resource functions. At one time or another, most of managers are involved in some aspect of employee recruiting, selecting, training...
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...Human Resource Management SECTION A 1. Define and differentiate between Job Analysis, Job Description and Job Evaluation. Select an appropriate job evaluation method and create a plan for evaluating jobs of scientists in different grades. 2. JOB ANALYSIS INFORMATION HAS THREE APPLICATIONS VIZ., JOB DESCRIPTION, JOB SPECIFICATION, JOB EVALUATION. JOB DESCRIPTION: It is a statement of duties, tasks, activities of a position. It elucidates the primary and secondary activities of a position. It also presents the reporting relationship and also the conditions under which the position holder should work. (For ex, desk job, lot of travelling involved, always on the field, etc) JOB SPECIFICATION: It is a statement of the eligibility criteria. It describes the qualifications, skills required for the position. JOB EVALUATION: It is a process of estimating the worth of a job in order to fix the salary/wage. There are many methods used to evaluate a job viz., point method, factor comparison method, etc. Job analysis is one of the preliminary activity necessary for preparing a proper job description. However job analysis may be used for other purposes also. A job description is defined by BS 32207 as a written outline of the main tasks of a job. It is a written statement covering the essential features of a job, including its purpose, duties, skill requirements and a set of duties and responsibilities that indicate the content of the job in detail...
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...Contents 1. Introduction 2 2. Basic concepts of Performance Management and Appraisal 3 2.1. Key elements of performance appraisal 3 2.2. Preparing for an appraisal 5 2.3. How to set achievable goals 6 2.4. The role of job descriptions 6 2.5. Who will administer appraisals? 7 3. How to conduct an appraisal 9 3.1. Problems in appraisal 9 3.2. Best practice 10 4. Conclusion 11 5. Bibliography 12 1. Introduction Once an employee has been chosen for a job, and has been doing it for long enough, their performance should be evaluated in order to provide feedback on the quality of the employee’s appointment, qualifications, work, etc. Performance appraisal is the ideal opportunity for top management, as well as the Human Resources Management department, to see which aspects of the performance of a worker need improvement, what kinds of development program can be provided, and what support will be necessary for the process to be completed. Performance review revises both past performance and the goals of future performance. Appraising an employee’s performance is an essential part of performance management, but does not constitute the entire process of management. It is one of the tools which HRM has at its disposal to get a grasp of the work, goals, and motivations of the workers in a company. 2. Basic concepts of Performance Management and Appraisal Performance management is an amalgamation of different activities that, once collected...
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...Chapter 8: International Human Resource Management Zubair Hassan (2013). International Human Resource Management. International Business 8.1. Introduction This chapter covers one major components of learning objectives/outcomes that are likely to examine via coursework or examination. This chapter will enable students to build their knowledge on global human resource issues faced by international business, such as the staffing, recruitment and selection, performance appraisal and training and development along with compensations policies. This chapter will cover the following topics: Human resource management function International human resource management (IHRM) International HRM approaches IHRM policies and practices Work practice in an international context 8.2. Human resource management function HRM can be described as a strategic, integrated and coherent approach to the employment, development and well-being of the people working in organizations. Te practice of Human Resource Management (HRM) is concerned with all aspects of how people are employed and managed in organizations. It covers activities such as: resourcing (human resource planning, recruitment and selection, and talent management); performance management; learning and development; reward management employee relations; employee well-being. Human resource management is important for various reasons. One of the most important reasons is that human resource management practices are associated...
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...KEY ISSUES HR MANAGERS FACE IN DEVELOPING HIGH PERFORMANCE WORKING AND HOW THEY CAN ADDRESS THESE ISSUES Module: People Management (Challenges and Choices) Lecturer: Myrtle Emmanuel Due Date: 21/05/12 TABLE OF CONTENTS 1) Objective …………………………………………………………………………………… 1 2) Essay ………………………………………………………………………………………… 2 - 12 3) Critical self-reflection ……………………………………………………………… 13 - 14 4) References ……………………………………………………………………………….. 15 – 16 Objective The main Objective of this individual paper is to discuss several issues HR managers face in developing high performance working and how can they overcome these issues. This essay will have a brief introduction of the topic and a proper discussion of the issues the managers encounter while developing high performance and how they can address them. The essay will end with a satisfactory conclusion to the topic. Issues HR Managers face and a solution to these issues regarding Developing High Performance working The manner of the management of people at workplace contributes to the variation in organizational performance as it influences the performance returns of an organization. With the innovation of high performance working, it has been possible to select and retain workforce with greater focus on job involvement, where the level of performance is enhanced. Some of the critical areas addressed by the high performance working include human resource, work organization, employee relation, management and leadership...
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