...failure to stay current with the changes in trends throughout the years which was ultimately leading to their swift demise. Kmart was successful as a low-cost clothing and home-goods retailer, however once competitors such as Wal-mart and Target entered the game with similar quality products and the same low prices, Kmart took a large hit. In the 1990’s Kmart began opening a variety of ‘Super Kmarts’ that incorporated a larger grocery department that included fresh produce to compete with Wal-mart. In the end, the food retailing strategy was deemed a failure. In January of 2002, Kmart filed for bankruptcy protection after several of their suppliers began withholding deliveries and demanding cash from the retailer (Davies, James, Schindelheim & Valenti, 2002). Edward Lambert gained control of Kmart which lead to an increase in stock value based on Lambert’s previous successes. Kmart stores began closing in regions that were deemed the most unprofitable, and a focus was put on urban areas that were not in Wal-Mart dominant regions (Snavely, 2003) Sears battled similar problems especially in terms of staying current and competitive to large big-box retailers like Wal-Mart. Due to it’s historic image of quality goods and regular pricing, it was becoming difficult to draw in customers even with changes made in store. Just prior to the merger, Sears CEO Alan Lacy began a concept known as ‘Sears Grand’, which was an attempt at freeing Sears from it’s image of a mall based, appliance...
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...sunny ghimire and Rahul maharjan [Company name] [Company address] The project report plan sunny ghimire and Rahul maharjan [Company name] [Company address] The project report plan Scope and constraints Scope of report The project scope of this report is to modify and bring change on the web and email based system which will help the organization to centralized the information and data and reduce the operational cost but keeping the productivity and the quality of work intact. Objectives The main objective is Database management for the data quality and usefulness. To improve Zephyr databases, by including employing field personnel experienced in GPS technology. Data to build and improve your dataset. Constrains The systems has to be centralized which holds all the information and data and also should be assessable to all the authorised personal. Introductions Main purpose of this report is to develop a secure and centralized system to with minimum flaws with very efficient on cost which will also be very easy to operate. Project Management Overview Statement of work * Task 1 - To identify all the flaws on the current system. * Task 2 - To prepare plan for the improved system. * Task 3 – To implement plans prepared in Task 2. Project Team Sunny Ghimire. Rahul Maharajan. Responsibilities Risk management Depending upon the severity of the risk, risks can be dealt in three ways: Avoid: Those risks that can be...
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...Organizational change is inevitable, but not always successful. “Up to 84 percent of U.S. firms are involved in a major organizational change, although many are deemed not successful” (Palmer, 2008). Effective leadership is imperative when managing change. Managers must recognize what the pressures are that have prompted the organization to change and adapt their management image to reflect the proper change management initiative. In this paper I will analyze a change management initiative I experienced where external pressures propelled the organization to change. I will argue that management unsuccessfully carried out the change initiative from an images perspective. Finally, I will make recommendations on what management could have done differently to make the change more successful. Before continuing further it is necessary to define the terminology used throughout out the rest of this paper. There are two types of images of managing, “management as control” and “management as shaping.” The former “is associated with a top-down, hierarchical view of managing. Typically, the organization is treated as if it is a machine” (Palmer, 2008). As opposed to the latter where the image is associated with a “participative style of managing in which people are encouraged to be involved in decisions and to help identify how things can be done better” (Palmer, 2008). Most importantly, there are also, “six images of managing change,” they are “six differing images of managing change, each of...
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...Organizational change is inevitable, but not always successful. “Up to 84 percent of U.S. firms are involved in a major organizational change, although many are deemed not successful” (Palmer, 2008). Effective leadership is imperative when managing change. Managers must recognize what the pressures are that have prompted the organization to change and adapt their management image to reflect the proper change management initiative. In this paper I will analyze a change management initiative I experienced where external pressures propelled the organization to change. I will argue that management unsuccessfully carried out the change initiative from an images perspective. Finally, I will make recommendations on what management could have done differently to make the change more successful. Before continuing further it is necessary to define the terminology used throughout out the rest of this paper. There are two types of images of managing, “management as control” and “management as shaping.” The former “is associated with a top-down, hierarchical view of managing. Typically, the organization is treated as if it is a machine” (Palmer, 2008). As opposed to the latter where the image is associated with a “participative style of managing in which people are encouraged to be involved in decisions and to help identify how things can be done better” (Palmer, 2008). Most importantly, there are also, “six images of managing change,” they are “six differing images of managing change, each...
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...Managing Organizational Change A Multiple Perspectives Approach Managing Organizational Change A Multiple Perspectives Approach Ian Palmer Richard Dunford Gib Akin Boston Burr Ridge, IL Dubuque, IA Madison, WI New York San Francisco St. Louis Bangkok Bogotá Caracas Kuala Lumpur Lisbon London Madrid Mexico City Milan Montreal New Delhi Santiago Seoul Singapore Sydney Taipei Toronto MANAGING ORGANIZATIONAL CHANGE: A MULTIPLE PERSPECTIVES APPROACH Published by McGraw-Hill/Irwin, a business unit of The McGraw-Hill Companies, Inc., 1221 Avenue of the Americas, New York, NY, 10020. Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved. No part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written consent of The McGraw-Hill Companies, Inc., including, but not limited to, in any network or other electronic storage or transmission, or broadcast for distance learning. Some ancillaries, including electronic and print components, may not be available to customers outside the United States. This book is printed on acid-free paper. 1 2 3 4 5 6 7 8 9 0 DOC/DOC 0 9 8 7 6 5 ISBN 0-07-249680-0 Editorial director: John E. Biernat Senior sponsoring editor: Kelly H. Lowery Editorial assistant: Kirsten L. Guidero Executive marketing manager: Ellen Cleary Senior project manager: Lori Koetters Production supervisor: Debra R. Sylvester Design coordinator: Cara David...
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...Images of Managing Change La Donna Shelton ladonnashelton@ymail.com HR 587 Michael Komos November 7, 2011 Images of Managing Change Introduction Change management initiative are put into place as a discipline that is applied to an assortment of organizational changes to help promote the probability of success and a return on investment. When change is implemented you will affect the way the work is done to achieve the measure of success. Impacting the functionality of the organization change management include the utilization of organizational tools that help individuals accept the realization of change. The image concepts and application to the change management initiative are important because it shows how the images we hold about how change should be managed, and what we think our role should be as manager of change, affects the way we approach change and the outcomes that we think are possible. (Palmer, Dunford, Akin, 1) Application Analysis Marklund is an organization where I’m currently employed. The organization decided on implemented change to the organizational structure due to a budget deficit. The company hierarchy was redeveloped. All top mangers were replaced or were giving multiple titles to combine positions. The acting CEO and board members used multiple images and the images were controlling activities and shaping capable while intended and partially intended at the same time. The company align themselves with the changes times of the economy...
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...Change Analysis Joseph Jackson HRM 587 September 14, 2014 Dr. John Anderson Change Analysis Practitioners and writers like Lee Bolman, Terrence Deal, Gareth Morgan, and Mary Jo Hatch claim that the images that people hold of companies or organizations influence their interpretations of what they think is going on, what they think it has to happen and the way they think things ought to happen. The images can be seen as metaphors or frames that people hold in their minds. These images of change and of managing influence the ideas of people and what people think management of change is about. This paper discusses these images of managing change in relation to two organizations, the Microsoft Company and Apple Company. The facts from the week one proposal are that the drive for change for Microsoft Company is the rising level of competition that calls for a need to have differentiated and integrated products. When it was seen that only a few short years ago Microsoft had more money than Apple and less debt I am sure that shocked many people on the market. The information related to this is that the company has been able to develop integrated devices such as Windows phones and services like Bing. In order to have a range of products, the company acquired the mobile device sector of Nokia Corporation. On the side of the Apple Company, the drive for change is innovation and high tech pressures to be in a position to maintain its high levels of technology. As a result, the...
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...occurrence in today’s society. Change is always needed, and it is never a straight forward process. If it was, businesses would always be able to meet their goals. If each and every corporation does not keep up with the changes they will not survive. Change, whether big or small can be extremely challenging and requires a well thought out plan, clever ideas, patience and good leadership. No single method of change management fits every company, but there is a set of practices, tools, and techniques that can be adapted to a variety of situations to (Jones, J, Aguirre, D, Calderone, M, 2004) Change management initiatives are mainly focused at improving organizations effectiveness. This in turn, helps in ensuring the well being of the organization’s employees, customers and stakeholders. A company has to remain competitive in the tough business climate after all. Organizations quite often believe that change can only be managed through six images of managing changing (Drazen, 2011). Each and every image for managing changes has its own particular kind of pattern and formula of implementing the change which is different from one to another. Change image concepts impact an organization according to the person who implements these images. Naturally image concepts show a manager how change should be managed. Furthermore it gives the manager an overview of their role as a manager of change. Image concepts affect the way an individual approaches change and how they also approach...
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... Wade Assn. 1: Stories of Change Dr. Vanessa Graham HRM 560-Managing Organizational Change 01/26/2014 An organization has to be strategic when managing change. A business must also be able to reinvent itself in order to maintain a competitive edge. There can be many reasons why change is necessary including technology, customer needs, opportunities to grow, globalization, and the economy. “Today, organizations must have the capacity to adapt quickly and effectively in order to survive. Often the speed and complexity of change severely test the capabilities of leaders and employees to adapt rapidly enough, but if organizations fail to change, the cost of that failure may be quite high. Hence, leaders and employees must understand the nature of the changes needed and the likely effects of alternative approaches to bring about that change” (Hellriegel & Slocum, 2011, p. 510). Using Kotter’s Model, Identify the Three (3) Most Significant Errors Made Out of All of the Change Stories Presented and Describe the Ramifications of Those Mistakes. Any organization that wants to grow and stay ahead of the competition should embrace change. Despite this fact, there are many things that can go wrong when an organization decides to make a change. Resistance from employees is one factor that plays a part in an organizations change process failure. The change process must be effectively managed...
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...Homework week 3 – Change Analysis-Dimensions Case Study on NTN Bearings's Management Changes I am working for NTN Bearings Corporation of America which is locating at Atlanta. I am there as a night shift supervisor of shipping and receiving department with about twenty (20) employees. The first shift starts the warehouse at 9:00 am and the second shift closes the business at 8:00 pm. The total numbers of employees of both shifts are about forty five (45) people. Due to crisis economy today, our business was going down quickly as others, so, the company started cutting off many positions at our facility. From forty five (45) employees originally, there are thirty (30) workers now which including receiving, packing, and shipping. Someone has to cover someone else’s job to keep the business in good shape. Recently, the business seems to be backing up and the jobs were getting behind. We decided to look for and fill up at least five (5) positions in our location to catch up our behind work. However, we were not very sure that how long the business would keep up and we would not want to have new hires and let them go in a short term. We decided to hire new people through temporary services; we would send them back to temp services whenever job is going down. We were following the permission and direction from the Human Resource headquarters office in Chicago to hire new temporary employees. We hired three (3) persons to work 40 hours a week, and two (2) persons for 30 hours...
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...Introduction For the short term and long term initiatives an organization needs to implement the change management process in order to make the require changes happen. When an organization change its processes and working style for adding more value to the organization and its operations known as the change management initiative. The change management initiative can be done in various ways which depends on the manager of the organization. Each and every change management process has its own way of changing the processes and operations of an organization. The images of managing change are a set of six points which has the various ways of change management. Each and every image for managing changes has its own particular kind of pattern and formula of implementing the change which is different from one to another. There are six images for the managing change which are director, navigator, caretaker, coach and nurturer. These six images provide various style of implementing changes to the managers which may be different according to the nature and size of the organization. The managers need to choose the appropriate image out of six images which can be beneficial for their organization. Application Analysis The change management case study is related to the company Nike where thy company has made the major changes in its product range in order to reach maximum customers and to cover more market segments and customers. The NIKE was started through the production of sportswear...
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...Organizational Change Dr. Erick Aguilar March, 26 2012 Green Mountain Resort Mr. Gunter, one of the managers of change of Green Mountain Resort, had a vision for the resort; however he had a major problem retaining good employees, he had a high employee’s turnover problem that would interfere with his plan. The developers planned an excellent structure for the facility; however, they were unable to execute and facilitate growth that would take the company to the next level because the organizational leaders had not been able to carry out goals and visions for the future growth of the company. These major oversights made it difficult for the organization to prosper because they were spending more money on training and hiring new staffs (Palmer, Dunford & Akin, 2009, p. 40). As I examine Green Mountain Resorts, we will explore the identification of which image identified the assumption about changing. First I will start by discuss the six dominant Images a manager of change can use. He or she may utilize mental maps as a director of change, which can be a dictator, and one who has a plan and intend on caring it out, a navigator of change, and a care taker of change which falls under the category of management as control- historical characterization of management activities such as planning, organizing, commanding, coordinating, and controlling, and the organizational structure hierarchical. The next three images of managing, image of change coach, interpreter...
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...literature on managing change but much of this is devoted to describing key ideas and offering theoretical models of the process. Empirical studies, which use rigorous methods to answer questions about what works in managing organizational change are relatively rare. Furthermore judgments about success tend to be conditional on who is doing the assessment and when the judgments are made (Pettigrew et al., 2001). Nevertheless, there are models available to assist those charged with managing change, and some of these have a body of evidence to support their effectiveness. Different managers will have different images of what managing change means for them (Palmer and Dunford, 2002). These images are likely to be based on the assumptions they make about what can be achieved (intended, partially intended and unintended change outcomes) and how they think they should approach the change task (controlling activities or shaping capabilities). At least six images of change management can be and these are: directing, navigating, caretaking, coaching, interpreting and nurturing. Application Analysis Green Mountain Resort (Dis) solves the Turnover Problem is a case study found in the textbook: Managing Organizational Change: A Multiple Perspectives Approach written by Ian Palmer, Richard Dunford, and Gib Akin (2006). Green Mountain Resort and resort manager Gunter were confronted with a worker retention problem. To solve the turnover problem, three series of image changes have to be implemented...
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...Course Project Proposal The ideal of this project proposal is to compare and contrast General Motors and Ford which have undergone fairly substantial change in the recent past; and how they handled the pressure of change. Lapratt04@yahoo.com HRM-587-12043 Managing Organizational Change Professor Joseph Phillips Due September 7, 2014 Abstract Ford and GM experienced serious issues during the pre and post TARP causing them to restructure and change how they do business. Each of them reacted to these pressure differently. Ford Motor Company as one of the greatest automobile manufacturers of all time started under the leadership of Henry Ford in Detroit, Michigan. His first production was in 1903, the Model A, with an under the floor engine selling for $850. In the first season it sold 1,708 cars (HISTORY of Ford Motor Company, 2014). Whereas General Motors was founded in 1902 by William Durant, who saw that the automobile would one day replace the horse-drawn carriage. The company did not really catch on until 1908, and at first, it was just a Buick holding company. At the end of 1908, however, GM had acquired Oldsmobile, and in 1909, they bought Cadillac, Elmore, and Oakland. The early 1900s were a difficult time for auto manufacturers; the market crash of 1907 adversely affected a lot of small companies, which relied on the banks for credit. Durant saw the economic downturn as an opportunity; he bought smaller car makers, as well as companies that built auto accessories...
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...Green Mountain Resort Mr. Gunter, one of the managers of change of Green Mountain Resort, had a vision for the resort; however he had a major problem retaining good employees, he had a high employee’s turnover problem that would interfere with his plan. The developers planned an excellent structure for the facility; however, they were unable to execute and facilitate growth that would take the company to the next level because the organizational leaders had not been able to carry out goals and visions for the future growth of the company. These major oversights made it difficult for the organization to prosper because they were spending more money on training and hiring new staffs (Palmer, Dunford & Akin, 2009, p. 40). As I examine Green Mountain Resorts, we will explore the identification of which image identified the assumption about changing. First I will start by discuss the six dominant Images a manager of change can use. He or she may utilize mental maps as a director of change, which can be a dictator, and one who has a plan and intend on caring it out, a navigator of change, and a care taker of change which falls under the category of management as control- historical characterization of management activities such as planning, organizing, commanding, coordinating, and controlling, and the organizational structure hierarchical. The next three images of managing, image of change coach, interpreter, and a nurture, which fall under the category management as shaping....
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