...the Hidden Costs of Outsourcing Avoid surprises. Uncover, measure and mitigate hidden costs. Info-Tech Research Group 1 Introduction IT leaders report that hidden costs in outsourcing add an average of 25% to the price of the engagement. Understand the hidden costs of outsourcing and take steps to mitigate them. This Research Is Designed For: This Research Will Help You: Business and IT leaders seeking to minimize the unanticipated costs of outsourcing. Predict the magnitude of the hidden costs of outsourcing to get a better sense of the total cost picture. CIOs and other IT leaders assessing the costs of an impending outsourcing project. Manage your outsourcing engagement to reduce hidden costs and increase your net benefit. IT leaders selecting a vendor for an outsourcing engagement. IT leaders responsible for managing outsourcing engagements. Decrease hidden costs both for contracts that are already signed, as well as contracts that are up for review or renewal. Both cloud-based and traditional outsourcing arrangements (Info-Tech considers cloud computing a form of outsourcing). Info-Tech Research Group 2 Executive Summary Info-Tech research shows that there are seven types of costs that IT leaders fail to anticipate at least 20% of the time. The seven types fit into four higher-level cost categories. Info-Tech recommends strategies for avoiding each hidden cost. Costs related to transitioning into the engagement:...
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...Discuss the trends in the U.S. airline industry and how these trends might impact a company’s strategy Airline industry is a clearly structured industry. Trends in the U.S airline industry have an impact the strategies of the airlines especially the Jet Blue airline. U.S airline industry trends including increased crude oil prices, new technology advancement and the impact on post 911 aviation securities. Technologies place an important role in the airline industry today. Technology helps to develop great convenience offer to the customers. Internet as a way to book flights, check in, and check flight status. After the terrorist attack of the 911-airline industry have security systems protecting for the passengers. There are some main changes in the airline industry after attack of 911 such as baggage screening and passenger screening. After 911 federal government increased the air passenger safety. Screening procedures for passengers and their baggage including requiring passengers to remove their shoes and limiting carrying fluids on to the plane. Finally crude oil prices impact a company strategies in the airline industry. Crude oil prices increased dramatically and caused airlines to struggle. When the crude oil price increase they began to increase passenger fees for heavy bags, snacks and even blankets and pillows. Discuss Jet Blue’s strategic intent Discuss Jet Blue’s financial objectives and whether or not the company has been successful in achieving...
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...happen in the future so that we can manage orgs more effectively. Important to choose the right change strategy and design the right structure depending on the changing environment and its impact on the org à orgs are not static! Adapt to external env. *Theory: ideas about what something is, how it works; the key elements are generalizability, explanation, prediction! Large, successful orgs are still vulnerable; orgs are only as strong as their decision makers. • Current Challenges • Challenges today are different from the past, so org theory is evolving. • Top execs say that coping with rapid change is the most common problem in orgs. • Globalization: world is shrinking with rapid advances in tech/communications à takes less time to influence the world from remote locations. o Today’s orgs must feel “at home” anywhere in the world. o Contracting functions to orgs in other countries or...
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...costs over the entire supply chain Challenge of SCM: 1. Strategies cannot be determined in isolation. 2. Minimize cost while maintaining system-wide service levels. 3. Uncertainty and risk Global optimization is complex because facilities are dispersed over a large area, different facilities have different goals, it’s a dynamic system; changes over time due to changing business and customer environment, seasonal fluctuations, competitors, trends, etc. Sources of uncertainty: lead-time, demand, transportation times, component availability, etc. Approaches to manage risk: 1. Build redundancy 2. Use info to better sense and respond to disruptions 3. Incorporate flexibility 4. Improve supply chain processes to including risk assessment measures Building blocks in effective supply chain: strategic partnerships, info sharing, outsourcing, e-business. Strategic issues – deal with long term goals (number, location, capacity of facilities) Tactical issues – quarterly/yearly basis (transportation, purchasing, inventory policies) Operational – day-to-day (truck-loading, scheduling, lead-time quotations) Supply chain disruptions: * Part shortages * Roll-out problems * Order change by customers * Production problems * Development problems * Quality problems Dealing with excess inventory: * Write-offs * Customers taking actions * Production curtailment * Markdowns and promotions Chapter 2 Types...
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...Find more on www.studymaterial.ca ADMS 2511 MIS Notes Ch 1 – Modern Organization in the Global, Web-Based Environment Management information systems (MIS)- deals with the planning of info tech to help people perform tasks related to info processing and management Information technology (IT)- any computer-based tool used with info to support the needs of an org Importance of Planning for IT -a new info system can apply to the whole org, or a specific area of the org Application portfolios- are groups of new system proposals (apps that have to be added/modified) IT Planning -begins with an organizational strategic plan -states the firm’s mission, goals, and steps to reach those goals -IT architecture describes the way an org’s info resources should be used to accomplish its mission -includes both technical (hardware operating systems) and managerial aspects (managing the IT dpt, how area managers will be involved) IT strategic plan- LT goals that describe the IT infrastructure and major IT initiatives to achieve the organization’s goals -it must meet three main objectives: -must be aligned with the org’s strategic plan -must provide for an IT architecture that networks users, apps, and databases -must efficiently allocate IS resources among different projects so they can all be completed on time, within budget, and function properly IT steering committee- composed of managers/staff who rep diff organizational units -they establish IT priorities...
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...UNIT 2. ASSIGNMENT 2. DISK REDUNDANCY RESEARCH Assignment Requirements: Using the Internet and the ITT Tech Virtual Library, research the following questions, and provide your thoughts on each one. Submit your answers in a Word Document and ensure that you cite any resources you utilized with the proper APA format. 1. What does RAID stand for? A. Redundant Array of Independent Disks 2. When would we use RAID? A. When you need a performance increase in software or software redundancy. Running a large Info server were a lot of people will be getting info at the same time. 3. Define the following types of RAID: A. RAID 0 this configuration has striping but no redundancy of data. It offers the best performance but no fault-tolerance. B. RAID 1 Also known as disk mirroring, this configuration consists of at least two drives that duplicate the storage of data. There is no striping. Read performance is improved since either disk can be read at the same time. Write performance is the same as for single disk storage. C. RAID 5 this level is based on block-level striping with parity. The parity information is striped across each drive, allowing the array to function even if one drive were to fail. The array’s architecture allows read and write operations to span multiple drives. This results in performance that is usually better than that of a single drive, but not as high as that of a RAID 0 array. RAID 5 requires at least three disks, but it is often recommended to use at...
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...1. Careers Tech Careers ------------------------------------------------- Top of Form Search Bottom of Form * Tech Careers * Education * Find A Job * Career Advancement * * Share * Print Apply now to guide this site Discuss in our forum Resignation Letters - Samples From Laura Schneider, former About.com Guide See More About: * resignation letters * job letter samples * offer letters * cover letters * reference letters The technical industry can be a "small world" where everyone seems to know each other. When it's time to resign from your job, make sure you do so in a way that won't leave a negative impression of you with your previous employer. Here are some technical careers examples of resignation letters to use as a guide to writing your resignation letter. 1. General Letter of Resignation A very general letter of resignation. Use this resignation letter to resign from a job in any circumstance. Ads Sample Termination Letterreadyhrdocs.comcomplete solutions for human resource documents Job Openings in SingaporeJobStreet.comFrom POEA Licensed Agencies Sign Up & Apply Now! MapR Hadoop Downloadwww.mapr.com/Free-downloadMost Open, Enterprise-Grade Distribution for Hadoop. Try Now. 2. Resignation Letter - Formal 2 Weeks Notice A more formal resignation letter giving 2 weeks notice and wishing the manager and company the best. 3. Sample Letter of Resignation A great, basic resignation letter. Customize this...
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...IS3110 Risk Management in Info Tech Security Malware and Viruses: Probability = 8, Impact = 9 Malware is short for malicious software. It is used to disrupt normal computer operation, gather sensitive information, or gain access to private computer systems. Viruses are a type of malware. Other types include, ransom ware, worms, trojan horses, key loggers, spyware, adware, and rogue security software. Malware impacts productivity, increases support costs, and can result in the compromise or loss of data and reputation. It can originate from a range of sources, spread quickly, and require an extensive approach to ensure the risk it poses is effectively managed. The most common approach to combating malware is firewalls and anti-virus software. Policies should also be put in place to make the Staff and Students aware of the potential threat and ways to keep it at bay. This approach requires the full co-operation of all college Staff, Faculty, and Students to make it work. Spam: Probability = 3, Impact = 2 Spamming is the use of electronic messaging systems to send unsolicited bulk messages (spam), especially advertising, at random. While the most commonly used form of spam is e-mail spam, it has also been appearing in other forms of media such as: instant messaging, Web search engine, spam in blogs, wiki spam, online classified ads, mobile phone messaging spam, (phone) call spam, social networking spam, and file sharing spam. The name is believed to come from a Monty...
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...Chap 6 creating product solutions Video clip Tommy excessive emotive Richard always watching, customer focus Product Strategy * Is a well conceived plan that emphasizes becoming a product expert, selling benefits, and configuring value-added solutions * Helps salespp make the right decision concerning the selection and position of products to meet specific customer needs Selling solutions * Are mutually shared answers to recognized customer problems * More encompassing than specific products * Those that provide measuarable results * Those that require greater effort to define and diagnose the customer’s problems Product strategy should be tailored to the customer’s buying needs * Transactional buyers * Standard or generic * Understand their own product needs * Product can be easily substituted * Consultative * Hidden feature * Differentiated choices * Customizable * Strategic alliance * High cost importance * Limited substitutability Explosion of product strategy * Domestic and global markets overflowing * >30,000 consumer products produced each year * good news: buyer have a choice * bad news: more complicated Product configuration * product selection process * often referred to as “product configuration” * product configuration software * develops customized product solutions quickly and accurately * incorporates customer...
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...Chapter One: Information Systems in Global Business Today -Information system: A set of interrelated components that collect, retrieve, process, store, and distribute info to support decision making and control in an organization –Six building blocks of computers: input, output, memory, arithmetic/logic unit, control unit and files. Control unit and arithmetic/logical unit together known as CPU (central processing unit). –Arithmetic/Logic Unit: carries out mathematical operations and logical comparisons, consist of very large scale integrated circuits, can perform billion operations per second, numbers taking from memories as input and results stored in memory as output. -Control Unit: controls the other five compo of the comp system, enables the comp to take advantage of speed and capacity of its other compo, list of operations called a program, these operations read from memory, interpreted and carried out one at a time (stored program concept). –Cache memory: high speed, high cost storage, used as intermediary between control unit and main memory, compensates for speed mismatches built into the comp system. –Multiple processor configurations: a comp system usually contains more than one processor, dual processor contain two physical separate processors as two separate chips, dual core contain two complete processors manufactured as a single chip, dual processor are better and faster. –Input: devices allow users to enter data into the comp for processing, common devices: keyboard...
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...Responsible Spending on Green Initiatives: A List That Discus the Costs of Green Initiatives With the environment’s increasing presence in media, many people feel that sustainability and renewable resources should be at the forefront of funding programs. Several countries also sympathize with the people’s statement that increased funding towards green initiatives is the right thing to do in order to preserve the world for generations to come. While some experts warn of the costs associated with such programs may outweigh their immediate benefits and even question their long term effects. It is important to take a step back and make an informed decision about green initiatives based on all of the facts presented. The resources in this annotated bibliography will address the costs of green programs. These costs will look at the immediate costs as well as long term total. The sources will also take a look into the benefits of such programs, focusing on instant and long term goals. Experts in the field will also give their informed opinion on the matter in and attempt to help the everyday consumer. Ajukumar, V. N. "Evaluation of Green Maintenance Initiatives in Design and Development of Mechanical Systems Using an Integrated Approach 51 (2013): 34-46. Web. This source details green maintenance and how certain parameters must be met in order for green maintenance to be deemed a worth wile expenditure. The author also tells how smart equipment design will help with future...
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...Terrorism Terrorism: A general definition Terrorism is the deliberate and organized use of violence against the state. The single important objective behind the act of terrorism is to create fear and spread insecurity among citizens of the state. By striking the unarmed and hapless citizens, terrorists aim to disrupt governance. Such attacks show the government in poor light. i.e. as one that cannot guarantee security of life and property, one of the most basic function of the state. In Angels & Demons, Dan Brown writes: “terrorism is not an expression of rage. Terrorism is the political weapon. Remove a government’s façade of infallibility, and you remove its people’s faith”. Types of Terrorism There are three types of terrorism. They are (a) State Sponsored Terrorism. (b) State Terrorism. (c) Organizational Terrorism. (a) State Sponsored Terrorism is always directed against another state, often by proxy, with the aim to destabilize it. A good example to drive home this idea is Pakistan sponsored terrorism against India. (b) State Terrorism is directed against a State’s own citizen. The reason could be numerous, chief among is the tussle between majority and minority group (both demographic and religious). A case in point is the 1994 Rawanda Genocide where majority ethnic Hutu tribe militia butchered nearly 8 lakhs Tutsis in 100 days of carnage. (c) Organizational Terrorism is used by groups to realize divergent aims including political, social, and economic...
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...Cloud Computing at Ericsson Valerie S. Miles CIS500 Info System Decision Making Professor James Francisco August 25, 2012 Abstract Technological innovation or Tech-novation has proved to be a vital resource for business growth. Cloud Computing is new platform in today’s high-tech business environment that has brought many benefits to small, medium and large businesses. The internet-based technology of Cloud Computing has introduced a new concept of managing IT infrastructure on a shared platform through virtualization of servers. This papers aims to assess the role of Cloud Computing and its impact on Ericsson and its global business. The paper also focuses the benefits that cloud infrastructure brings to Ericsson. Table of Contents Abstract 2 Introduction 4 Discussion 4 Conclusion 5 References 7 Cloud Computing at Ericsson Introduction Technology’s role cannot be avoided form the development of any business as today’s rapidly changing technological advancements have given leverage to businesses as well as made things easier to individuals or consumers (Mulholland et al., 2010). Emergence of Could Computing has affected the traditional and modern computing and other technologies through its internet-based shared infrastructure. The implementation of cloud computing at Ericsson Corporation brought significant impacts on the way company conducts its business. Discussion ...
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...1. What are the overall pros and cons for the three funds? Pros Cons Emergence Capital Partners Knowledgeable and experienced GPs Less investment from GPs – Less skin in the game Less VC competition for target companies 1 million minimum More crowded investor pool Less personalized Early hit in the form of Salesforce.com Proof of concept of investment thesis Narrow focus Technology enabled services Uncertain GP dynamics None of the them have worked together before as GPs Valhalla Capital Partners $10 million minimum Fewer institutional investors More personalized Uncertainty around management fees Extensive VC and Entrepreneurial network Potentially limited number of target companies to go after 20 million investment by GPs More skin in the game More LPs committed to the fund More institutional buyin Less VC competition Underserved region focus More data available on GPs Easier to vet Orchid Partners Could have more influence as one of the first institutional investors They need us. Only seed round investment Higher failure risk 8% preferred dividend if the firm returns < 1.5X No experience in managing a VC fund Too many portfolio companies Uncertain GP dynamics None of the them have worked together before as GPs High probability of not raising the entire fund 5 GPs high expense proportion to fund 2. If you were O'Malley, which fund or combination of funds would you invest in. What is your rationale...
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...Should Companies Embrace Social Business Managing Info Tech Across the Global Enterprise Shantel Watkins swatkins8512@monroecollege.edu Identify the management, organization, and technology factors responsible for slow adoption rates of internal corporate networks. While social media is becoming a platform for businesses and corporations to communicate with their consumers and employees within their organization it is the same medium which can damage and cause problems and confusion for the organization. According to Laudon (2014), the goal of social business is to deepen interactions with groups inside and outside the firm to expedite and enhance information sharing, innovation, and decision-making. Email and Instant Massaging, Wikis, forums and blogs are the most commonly used tools that organizations use for collaboration and social business. Moreover, companies also create their own internal corporate networks for collaboration and social business. However, the attempt at creating their own social platforms have proved unpromising results. According to the case, a majority of business technology professionals consider their own internal social networks to be merely average or below average, and the biggest reason they cite is low adoption rates on the part of employees. Organizations should overwhelm their employees with all these stressful tools and technologies that they will not end up using at the end of the day. This has resulted in half of the respondents...
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