...The Importance of Community Service Summary: Without community service in our society many people would not know the meaning, usefulness, or importance of charity. Serving in your community addresses many grass roots problems that fall through the cracks of government and social agencies. Community service is a very important factor when it comes to bettering your society. Through my own experiences and observations I have come to support and believe my opinion on this issue. My experience that supports this theory involved my job this past summer of 2004. I paced around the house for a while until I finally decided to sit down and read the newspaper. There was a section on the community which contained a list of volunteer activities ranging from helping in soup kitchens to helping as an electrician. I found that it might be interesting to be of assistance to and make a difference to someone this summer rather than get a job to benefit only me. I called a number and decided that I wanted to spend my time taking care of the grocery shopping for an elderly handicapped woman who has since become a good friend. Finally I was spending my time having fun while making a difference in one woman's life. It may not have paid in dollars, but the experience and pleasure I gained was infinitely more valuable to me than any amount of money I could have earned. Also, through volunteering I started to gain more confidence. Instead of being nervous or scared, I saw this as an experience...
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...I loved the way it made me feel. When I started to help, I did it as a way to get community service. I thought it was the best experience. I decided I wanted to keep helping out even if I did not need community service hours. I felt comfortable being around kids. I have always wanted to specialize in something that involved children. Having this opportunity made me completely sure that I wanted to be around children for the rest of my life. The teachers would always ask me for help and for me it felt right. It felt like I belonged there. I gained a lot of knowledge as an individual. I was able to help them out the kids and they ended up loving me. I received a lot of confidence and knowledge about children. Helping every day for a while helped me overcome my shyness. Kids make me very happy and I now know I wouldn't mind spending the rest of my life working with them. Family members and friends...
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...My access When I begin to think about community service I think that what good I can do for others. I have always loved helping anyone out in any way. If I had to think of a community service in order to graduate I would pick anything. It wouldn't matter which one I picked and these are my reasons why. To begin, my whole life my family have taught me that I need to learn how I can be helpful to others. My church has taught me as well, we do service for other without them telling us they need help. My church would go around see anyone who may need help with raking their leaves or help putting things away. With no cost to it. I loved to help people out because it makes me feel better about myself. It helps me become closer to others. The...
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...DIGITAL LIBRARY SERVICES 1.0 Introduction After the past few decades, the new environment of technologies has brought changes to the users and the ways of life. Digital library changes the users all over the globe. Digital library is one of the types of the library. Digital library world constitute variety digital information resources that usually we will found in traditional library include texts, images, audios and videos. Digital libraries have been known as an online library or virtual library or e-library. In other aspect it has its own characteristics that offer high management of the collections. A digital library is understood to have the information stored predominantly in an electronic or digital medium. (Sreenivasulu, 2000). Digital...
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...Collecting Data Intervention, Direct Service Delivery & Case Management BSHS 405 Stephany Jones Nyiema Carter, Psy D June 8, 2015 Although some may view data collection as tedious, it is an essential component in Human Services as it is the overall purpose of doing an intake and ensures the quality of information. Proper data collection also establishes accountability within the agency, and ensures a successful hand-off from the intake to the assessment process. This paper will detail the importance of appropriate data collections for the intake and assessment forms. The basic premise of the intake process is data collection, and yet the act of collecting data can become tedious. If this is perhaps the thousandth time a human services worker might’ve completed the same form without variation, they may not fully comprehend that what goes in during the intake process, affects what comes out of the helping process. In some cases, intake dictates outcome. In most agencies, the intake and assessment is conducted by two separate Human Services workers; they could sit next two each other or have never interacted whatsoever. Either way, appropriate data collection and notation, becomes as essential during case hand-off as a baton passed between relay racers. Even the simplest aspects of a client’s issue, can be essential during assessment (Summers, 2011). Pertinent elements including small details, if included on the referral...
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...In Canada, 14.3% of the population reports having a disability (CCD, 2013). Respite care services are not only beneficial to disabled individuals, but to their families as well; unfortunately, these services have many flaws. To improve them, a uniform, federally funded program would require by law, training of all employees and would not discriminate against any type or severity of disability. There would be specialized workers for especially challenging cases to ensure this inclusion. An advantage to implementing this policy would be that Canadians with disabilities would have equal opportunities to receive respite services regardless of the severity of their disability. St.Amant (2015) states that a common problem with respite care is that...
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...Assess the importance of diversity management, conflict resolution and EEO legislation, focusing on the importance of productive diversity in the service industry. Diversity is the way in which people differ from each other in regards to; gender, age, language, ethnicity, cultural background, sexual orientation, religious beliefs, family responsibilities, disabilities, life experiences, educational background, work experience, marital status and personality (Study Guide, 2011, pg. 52). Diversity in the workplace can be a great strength for an organisation if managed effectively if management make good use of each individual’s values. In order for diversity to be managed effectively and used to the organisations advantage, people-management strategies need to be put in place in order to allow for these differences and allow for people to grow upon them in the organisations favour. Being open to each individuals differences, allows for new ideas to come to light and to be welcoming of different ways of going about tasks. There can however, be issues that arise such as legal implications in regards to discrimination. Discrimination can occur via both indirect and direct means. This is corrected via legislations against the illegal mistreatment and discrimination of employees. Equal Employment Opportunities (EEO) legislations were introduced in order to free all workplaces of discrimination and harassment. Equality and diversity can be thought of in terms of legal aspects, ethical...
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...Relative Importance of Website Design Quality and Service Quality in Determining Consumers’ Online Repurchase Behavior Tao Zhou, Yaobin Lu and Bin Wang 2010, Information Systems Management 2012 The Relative Importance of Website Design Quality and Service Quality in Determining Consumers’ Online Repurchase Behavior Tao Zhou, Yaobin Lu and Bin Wang 2010, Information Systems Management 2012 Analysis of “The Relative Importance of Website Design Quality and Service Quality in Determining Consumers’ Online Repurchase Behavior” Buying products and services on the Internet has become more popular worldwide. According to Zhou, Lu and Wang, (2009), over 298 million people use the Internet with 24.8 percent of these people making online purchases (p. 327). Website design quality and service quality are both important, but how do these affect consumer behavior? Website design definitely affects the first purchase of an item as customers as they eagerly decide to buy or decide not to buy, but what factors determine whether customers continue to buy? Website design quality is important because attracts customers to keep coming back to the website whether it is a simple thank you to keeping track of customer orders that have become complicated. Website design quality attracts customers to the website while service quality makes a difference by taking care of the service needs of the customer. Zhou, Lu, and Wang (2009) hypothesis that “compared with website design quality, service quality...
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...FOUNDATION DEGREE IN HEALTH AND SOCIAL CARE MANAGEMENTETHICS, LEADERSHIP AND INTERPROFESSIONAL WORKING IN HEALTH AND SOCIAL CAREHS4501-40Describe The Importance Of Quality Leadership And The Difference Between Leadership And Management Within A Health And Social Care Environment, And Explain The Ethical Value Framework Leaders Of Services Should Adhere To STUDENT ID: 213599 06/05/2011 WORD COUNT 3,606 | | Describe The Importance Of Quality Leadership And The Difference Between Leadership And Management Within A Health And Social Care Environment, And Explain The Ethical Value Framework Leaders Of Services Should Adhere To | | This essay will discuss the importance of quality leadership, the diversities between leadership and management within health and social care and explain the ethical frame work leaders of services should adhere to. Every organization strives to be successful regardless of the type of business it conducts; no organization can be fully successful and productive without good quality leadership. Haris and Ogbonna (2000) discovered that although leadership may not completely affect the organisations achievement, the quality of leadership does affect the workers of the organisation who in turn have a substantial affect on the organiation. (cited in Haracre, et al 2011) If workers are contented and without stress in their work they will be more likely to be enthuiastic...
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...CUSTOMER PERCEPTION OF THE IMPORTANCE OF VALUE ADDED SERVICES PROVIDER BY THE VARIOUS MOBILE PHONE OPERATORS IN THE CONTEXT OF BANGLADESH. by Faisal Rezwan ID: 0220227 An Internship Report Presented in Partial Fulfillment of the Requirements for the Degree Bachelor of Business Administration INDEPENDENT UNIVERSITY, BANGLADESH September, 2007 CUSTOMER PERCEPTION OF THE IMPORTANCE OF VALUE ADDED SERVICES PROVIDER BY THE VARIOUS MOBILE PHONE OPERATORS IN THE CONTEXT OF BANGLADESH. CUSTOMER PERCEPTION OF THE IMPORTANCE OF VALUE ADDED SERVICES PROVIDER BY THE VARIOUS MOBILE PHONE OPERATORS IN THE CONTEXT OF IN BANGLADESH. by Faisal Rezwan ID: 0220227 has been approved September, 2007 Mr. Rumman Hassan Lecturer School of business INDEPENDENT UNIVERSITY, BANGLADESH September 13, 2007 To Mr. Rumman Hassan Lecture, School of Business Independent University, Bangladesh Subject: Submission of Internship Report Dear Sir, It is a great pleasure for me to submit the report on “The customer perception of the importance of value added services provided by the various mobile phone operators in the context of Bangladesh.” I found this study to be useful and practical where the intent was to incorporate the Knowledge gathered throughout the period of my graduation. The intriguing part was the data collection period where I came to learn different type of Value Added Services. I tried to the maximum competence to meet all the dimensions required from this report...
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...1002HSL Introduction to Research Student Name: Student ID: Introduction This report is to assess, from the view of professions in event and facilities management, the importance and performance of the existing facilities in city hotels of Griffith University in order to identify the critical factors in better operation and execution of hotels. The rapid development and expansion of hospitality industry has made hotel industry much more competitive than before, thus, how to promote the operation and execution become a significant issue in surviving in fierce competitive business environment. Among those critical issues of success in managing hotels, the service segment is in particular of importance in that it is directly accessed by customers or travellers and they are inclined to rate hotels on those service (Roger, 2011). Therefore, it is quite necessary to elevation how importance of existing facilities towards guests and the current performance of those facilities in the hotels. The Griffith University Hotel, being operating for a relative long period in the service industry, has established its good reputation and occupied a certain part of market shares. While, it still suffers from threads from low priced hotels and other rivals who are continuingly promoting hotel environment and service. In order to maintain the current volume of guests and probably increase it, the examination is conducted to deal with the competitive pressures. Currently, there are seventeen...
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...One each survey were eight HR services. The HR services are Performance Appraisal, Wage & Salary Administration, Incentive Pay Program, Internal Job Posting, Healthcare Insurance, Technical Training, Career Counseling/Development and Flexible Work Schedule. Each of the HR services had a rating scale to see how important and satisfied the Target employees would rate them. There were three HR services that showed the largest gap between importance and satisfaction. The incentive pay program, performance appraisal system and career counseling and development all showed large negative gaps. The incentive pay program should be changed from an individual-based program to a team/group-based program. The performance appraisal system should evolve into a “social network” type of performance management system. This type of social performance management system will bring many advantages, including empowerment. Finally, the career counseling/development programs should see a small expansion and reviews of the eligible degrees, adding certificates, increasing the tuition reimbursement amount and adding mentoring programs. These improvements should be implemented to improve the HR services, our people and our overall company performance. Introduction The HR department is proud to provide a wide array of services to our excellent people that make this company great. As the needs of our customers change, so too do our people. Our HR services are only as good as they are effective...
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...The Importance of Customer Service in Hospitality March 5, 2012 “Customer service is the essence of the hospitality industry. The importance of customer service in hospitality is stressed in professional courses as well as on-the-job training module since aspiring hoteliers, restaurateurs and others in the industry need to be well aware of its significance and implication for successful business operations”. In recent years, the term hospitality has become increasingly popular and may be interpreted in a number of ways whether it is commercial, industrial or public services. King, in his book, states that hospitality may have four attributes which are that must have a relationship between individuals who take the roles of host or guest, this relationship may be commercial or private, the keys to successful hospitality in both the commercial and private sectors include knowledge of what would evoke pleasure in the guest and hospitality as a process that includes arrival, providing comfort and fulfillment of guest’s wishes, and departure. Tourism industries are not the same as other industries. It is because we provide services to the customer while some industries provide the tangible product. Thus, hospitality and tourism can not be separated as hospitality is the key to success in the tourism industry. The following paragraph will discuss the importance of hospitality in relation to the tourism industry. Firstly, there are several components in the tourism industry, for...
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...A Model of Service Classification Based on Consumer Needs Service Operations Management Track FARIAS PEREIRA , Suzana Carla Doctoral student at Fundação Getúlio Vargas/EAESP Department of Administration of the Production and Operations CATTINI , Orlando Jr. Professor of Fundação Getúlio Vargas/EAESP Department of Administration of the Production and Operations Abstract Most of the literature and research on services focus on the characteristics that distinguish products from service. One of the topics to be improved is the service classification . Most service classifications do not consider the client’s needs as a crucial parameter either to the quality of the service or to the success of the strategy. This study presents a service classification outline and proposes a framework that takes the consumer needs into account. The dimensions considered in the classification model were defined through the analysis of the management literature and questionnaires answered by Brazilian marketing and operations specialists. 1-Introduction The main aim of establishing service typologies is to offer insights for the development of strategies (Lovelock, 1983). However, most classification models do not consider the clients’ needs, which is a crucial parameter considering the delivery of a quality service and the success of any strategy. The first models were defined based on operational aspects, under the service provider’s perspective (Cook et al, 1999; Mills and Margulies,...
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...which a product or service is introduced and promoted to potential customers. Without marketing, the business may offer the best products or services in your industry, but none of the business’s potential customers would know about it. Without marketing, sales may crash and companies may have to close. 1 Marketing communications is a management process through which an organisation engages with its various audiences. 2A new era is unfolding in the field of advertise, promotions, and marketing communication. All organisations – large and small, commercial, government, charities, educational and other not-for-profit organisations all need to communicate with a range of stakeholders. This may be in order to get materials and services to undertake their business activities, or to collaborate and coordinate with others to secure suitable distribution of their goods and services. In addition, there are consumers – you and me – people who are free to choose among the many hundreds and thousands of product offerings. At this Marketing communications provides a core activity so that all interested parties can understand the intentions of others and appreciate the value of the goods and services offered.3 A good marketing strategy provides a business with a chance of being discovered by prospective customers. , a company has to use marketing strategies to create product or service awareness. Without marketing, customers may never be aware of business, product or service offers by a business...
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