...Feinstein Graduate School Managing Resistance to Change in Leadership Individual Report Submitted in Partial Fulfillment of the Requirements for the MBA Degree Course: MGMT 5800 Effective Leadership Dr. Ron A. DiBattista Maheshwari Vansadia January 7, 2013 Summary In today's continuously changing environment organizations are subject to multiple changes that can be related to the organization's strategy, its structure, the employed technology and even more its employees (Desler 2007). Traditionally, managers and individuals with relatively higher positions in the organization are the ones who initiate change. They perceive it as being an opportunity to better serve the organization interest, enforces its mission and enable gaining competitive advantage over its competitors. However not all changes are successful. Managers with a traditional approach to change usually link change failure to “change recipients” resistance to that particular change (Ford, Ford & D'Amelio 2008). As defined in the online Oxford Dictionary « resistance is the refusal to accept or comply with something ».Thus, resisting to change implies stopping this change and preventing the organization from a forward progress. Change implies moving from known to unknown. The fear from losing its benefits, position, status is the main reason beyond resistance to it. Individuals would only accept and comply with an initiated change if it has a positive effect...
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...In this report I am going to explain my own role in helping the team to achieve its goal in relation to the team report and the team presentations. Besides I will mention my contribution to the work and how I facilitated the completion of the team goals. My group number 2 consisted of three students: Cris Brown, Max Kelly and me. As we were going to be working together initially we decided to share some experiences and knowledge in order to know ourselves better. When we receive the first topic to work we decided to divide roles and responsibilities: collection of sources, control of formal aspects and availability of hard copies were three responsibilities that were allocated. Thus, we determined that everyone should be responsible for at least two tasks. The case studies were also subdivided by the three members, each of us would have the same number of topics to analyze and structure. As a result my role was collect information about my topics, select the main ideas and then structure my part to include on our presentation. The topics’ division was realized based on the preferences of each student and according with the best capabilities of each member. This way, during all time the distribution was really easy to make and all person agreed with her tasks. This process was used for all course and we didn’t need to change any point. Related to communication between the group, as mentioned on last report, we used the MSN to allocate tasks between meetings and after our tutorial...
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...Individual Report #1: Movie Analysis In chapter twelve on page 269 it states, “The convenience of electronic communication does not diminish the importance of face-to-face meetings. Relying totally on electronic communication often diminishes the bonding and synergy that happens when team members meet and work face-to-face.” In this report I will discuss how my group, The Micro Bites, found out just how true the statement on page 269 is. I will also apply other concepts from chapter one of my textbook “Working in Groups.” Our group contains four members: Mrs. Ward, Mr. Brady, Miss Perez, and of course, myself. According to chapter one on page four of my textbook our group is within the range of the number of members a group should generally have to be productive. However, we did have one person in the group that did not participate. Although we were lacking one person, our group was still able to be productive and finish the presentation, but it did make it more difficult and cause more tension and conflict among the group. We chose to mainly use asynchronous communication because only two of the group members, Miss Nohemi and I, live on school campus. So, in order for our group to communicate we utilized the discussion thread on the online classroom system and sent text messages back and forth. Throughout the whole presentation process I felt it was rather confusing on which posts on the online classroom system were pertaining to the presentation because we had so many...
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...Individual Personality Report It is very important for an individual person to perceive who actually he is, what kind of characteristics he has and what kind of jobs and business would maximize his efficiency in the future. Before starting to discover my personality, let`s see what the personality really is. In a lot of ways, everyone has something in common, we are all the same in some way as human beings. However, in some ways we are all different and unique. No two people can be exactly the same as each other, they all have different backgrounds, experience, mind and outlook. Even identical twins are not identical because of differences in their personalities. We can define personality as the range different styles of thinking, acting and feeling. For example, some people are very talkative and outgoing, on the other hand some people are very quiet and shy. That is because of the differences in personalities. Thus, knowing your type of personality is very precious in terms of understanding yourself and creating your future plans and expectations according to your character. I have always wanted to discover my deep characteristics for a long time that is why this assignment was a good beginning for me. After doing several personality tests, I reached some very interesting conclusions and it changed my view for the future. After completing my first test, 16Personalities, it was figured out that I was a “Campaigner” person with ENFP specialties. This type of personality...
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...Individual Activity Report Reports and Presentations Course Code: COMM28883 Submitted by: Jaspreet Singh Submitted to: Margaret Mercer Date: October 08, 2015 DATE: October 08, 2015 TO: Margaret Mercer FROM: Jaspreet Singh SUBJECT: Weekly Activity Report (09/27/2015 – 10/03/2015) I came to know about you being the new manager of the gas station. Being a front desk cashier, I present the activity reports on the weekly basis. My job duties include (a) handling cash, (b) maintaining the gas station along with the convenience store attached to it, (c) ordering and receiving stock. Sales of the previous week illustrated a good picture of the working of the gas station. The average sales per day ranged from 9,000 litres- 10,000 litres. Due to the rise in the fuel prices, the sales revenue increased. The gas station hit the target of 10,560 litres sale in a day. On Tuesday, the gas tank was cleaned and the pump filter was replaced. Inventory was ordered and received for the convenience store on Wednesday. The fire extinguisher inspection was conducted on Thursday. The gas prices in the market were observed on the regular basis and the prices were set accordingly. The competitors’ prices were also considered for pricing the gas. Technical glitch in the fuel dispenser On Wednesday, the meter of the fuel dispenser stopped working which led to temporary shutdown of the gas station for four hours. The mechanic was called and the problem was fixed. Problems * Leak-detection...
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...ASSESSMENT THREE – PART A: DEVELOPMENT PLAN Task 1: Identify and evaluate your current leadership abilities. 1.1 Identify your current leadership skills and qualities. Some of the leadership skills and qualities I’ve identified in me, are as follows: * Courage * Self Confidence * Intelligence * Knowledge * Punctuality * Humility 1.2 Rank your current ability in those areas. If I was to rank my abilities, I’d do it as follows: * Courage (5/10) * Self Confidence (4/10) * Intelligence (5/10) * Knowledge (4/10) * Punctuality (3/10) * Humility (5/10) * Commitment (5/10) * Patience (5/10) 1.3 Give reasons for your ranking. I think I have the courage to do things but I lack the self confidence. I believe that I’m a little on intelligence and knowledge but I still lack the punctuality. I’m always humble towards others. If I commit myself to do a work, I dont leave it until its completed. I also believe that I have a lot of patience and am always willing to wait. 1.4 Support the reasons for your ranking with evidence. Courage is what I believe I have, because it was not easy for me to travel to New Zealand, where I knew nobody. But I lack the self confidence which makes me feel somewhat shy to talk to new people. And also, I have good grasping skills and am a fast learner, which I can account into intelligence. But still, I have to learn a lot of new things which are not known to me. And I also...
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...1. Situation analysis There are lots of factors that influence NFL’s revenue growth, such as sales channels, advertising, marketing, corporate image and web architecture, these all associated factors play a significant roll in NFL e-commerce activities and these factors have far-reaching influence to the brand growth. The major trends of e-commerce applications are inclined to from web storefront and e-catalog through interactive marketing, web store, self-service web sales, B2C portal to the e-business empowerment by B2C model. According to B2B model, the operations automation through Customer self-service to procurement automation, extranets and exchanges, B2B portal until e-business empowerment. Overall, NFL e-commerce activities have benefits on facilitate delivery of public services at the aspects of reducing cost, increasing effectiveness, and improving quality of products. 2. Assessment of Current NFL's Adoption and Usage of Electronic Commerce NFL is currently using several significant types of e-commerce platforms and applications. The most obvious type is B2C, which means e-commerce transactions between business and consumer. NFL business cannot without B2B, which is E-commerce between companies. For the online store, NFL provides online shoppers physically shopping experience because they trend to rely on the descriptions, pictures, videos, even commons of the products for their purchases. B2C, C2C, and C2B these platforms have been reflected through online shopping...
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... Title Type Due Points Week 2 Participation Participate in the class discussion. Individual WileyPLUS Assignment: Week 2 Assignment Resource: WileyPLUS Complete the following Week 2 Assignment in WileyPLUS: • Problem 8-3A • Brief Exercise 9-11 • DO IT! 9-5 • Exercise 9-7 • Exercise 9-8 • BYP 9-1 • BYP 9.2 • Problem 9-2A Individual WileyPLUS Assignment: Week 2 Orion Activity Resource: WileyPLUS Complete the following Week 2 Assignment in WileyPLUS. From the Read, Study, Practice screen, click on the ORION: Personalized Practice link in the left corner of the page. • Chapter 8: Orion Proficiency report • Chapter 9: Orion Proficiency report Note. Proficiency reports will be repeated each week to check for progress. Individual Week 2 QuickBooks® Online Access QuickBooks® Online Create a 2 Year Comparative Income Statement (also called a Profit and Loss Statement in QuickBooks® Online) • Select "Reports" from the menu along the left-hand side. • Select "Accountant Reports" on the right hand side of the reports screen. • Select Profit and Loss from the lower left hand side of the Accountant Reports screen. • Run the report for Jan 1, 2013-December 31, 2013. • Select the customize button in the top left corner. • Select the previous year in the bottom left hand corner. • Run report. • Select the Excel tab at the top left of your screen to export this information into...
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...enrolment number on the submission:Note: All submissions should be made electronically via TurnitinBy submitting your work in this fashion you are agreeing to abide by the University’s regulations on plagiarism. | Final submission date | 11.59pm on 6h May 2012 | Work will be marked out of | 100 | Absolute value of work | 60% | Critically appraise the following statement: ‘Launching a SME need not be regarded as a futile activity in nationally poor economic conditions’ The essay should be no longer than 2,500 words Students will be encouraged to fully research the assignment topic with extra reward being given to students who look to additional sources of information outside the key text and lecture notes to produce the report. Learning Outcomes and Assessment Criteria This piece of assessed work relates to learning outcome 2 of this module. Assessment Criteria The following criteria will be used to determine the extent to which the candidate has met the learning outcome of this assignment. The ability to * Demonstrate a critical understanding of the material introduced throughout the module * Critically evaluate subject matter using examples and academic support from a wide range of sources. You should also adhere to University Rules on Plagiarism* *Plagiarism is defined as presenting the work of someone else as your own. This includes statistical data, graphs, charts, and any other graphically represented material. It also includes...
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...ggrgegregrgregrg fefe A report or account is any informational work (usually of writing, speech, television, or film) made with the specific intention of relaying information or recounting certain events in a widely presentable form. Written reports are documents which present focused, salient content to a specific audience. Reports are often used to display the result of an experiment, investigation, or inquiry. The audience may be public or private, an individual or the public in general. Reports are used in government, business, education, science, and other fields. Reports use features such as graphics, images, voice, or specialized vocabulary in order to persuade that specific audience to undertake an action. One of the most common formats for presenting reports is IMRAD: Introduction, Methods, Results and Discussion. This structure is standard for the genre because it mirrors the traditional publication of scientific research and summons the ethos and credibility of that discipline. Reports are not required to follow this pattern, and may use alternative patterns like the problem-solution format. Additional elements often used to persuade readers include: headings to indicate topics, to more complex formats including charts, tables, figures, pictures, tables of contents, abstracts,and nouns summaries, appendices, footnotes, hyperlinks, and references. Some examples of reports are: scientific reports, recommendation reports, white papers, annual reports, auditor's reports, workplace...
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...the height of the staircase, etc. Next is the survey result of the building performance. We need to design a survey in which aims to investigate the opinions of the residents of the building, it is about their feeling of building performance. For example, we looked into the barrier free access in which at there is enough or not, or the noise problem at there. Also, we have asked the extra opinions of the residents that in which part of the building need improvement such as its finishes of the building. After the group project and the presentation, I have learnt many useful things that I never met before. At the beginning of the project, I think it is just a simply task for me to do, like in the secondary school. No matter the school report or the school assignment before, all the information are searched from the Internet, and I just collect these information and copy and paste in my project or assignment. When there is needed a teamwork for the school project, we communicate through the mobile phone only, and we done our part of the project without viewing the process each other. And it combined each part without any correction...
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...Cooper looked into the report and realized that something was wrong with the reports and confronted Mr. Bobbitt about the findings. Mr. Bobbitt in the audit committee would take a look and see if the findings that Mrs. Cooper were valid. After finding that the findings were valid she then contact Mr. Farrell and he did an external investigation. After further investigation that the mid-level accounting directors Mr. Normand had confessed to just going along with what Mr. Sullivan had explained to him about the reports because he was afraid to tell anyone and wanted to resign. He was afraid that if he told anyone that he would lose his job and had a family to support. When looking at WorldCom situation it was good that the internal auditor committee took charge of the situation when it was brought to them. That was very ethical and then to have the external auditors take over to review the matter was the right step. Now the fact that you had an accountant that your CFO making false reports and switching money around is not very ethical. Not only did your CFO bring another person into the fraudulent reports, but now an external investigation has to be done and reported. There will be hefty fines and jail time for people in the company that went along with unethical behavior. The accounting activity was and was not affected by the internal stakeholders because some people are not directly affected by the unethical behavior and fraud that certain individuals have posted. Now the...
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...BY STEP GUIDE TO BUILDING REPORTS THAT ACTUALLY ALLOW BUSINESSES TO MAKE ACTIONABLE INSIGHTS PAGE 1 INTRODUCTION HOW OFTEN HAVE YOU LOOKED FOR REPORTING AND ANALYTICS TO GET BUSINESS INTELLIGENCE AND HAVE END UP WITH MOUNDS OF DATA ON EXCEL SPREADSHEETS? MORE OFTEN THAN NOT, YOU FIND YOURSELF WITH AN ENDLESS SUPPLY OF REPORTS BUT ARE STILL UNABLE TO GET ANSWERS TO YOUR MOST CRITICAL BUSINESS QUESTIONS? DON’T WORRY – YOU’RE NOT ALONE. Many companies are faced with the same exact issues that you are. It’s very likely these companies have one or more of the following foundational problems: ›› They don’t tie business results back to business objectives or measure against a set of key goals THE 6 STEPS FOR BETTER REPORTING Instead of diving right in and building another report, I’m going to recommend that you take a step back to outline a measurement framework using the following steps: ›› They lack a cohesive strategy to measure 01 IDENTIFY BUSINESS OBJECTIVES ›› They tend to build reports from the 02 DETERMINE KPIs 03 DEFINE KPI GOALS 04 IDENTIFY SUPPORTING METRICS 05 DETERMINE REPORTING DIMENSIONALITY 06 ORGANIZE INTO A FRAMEWORK their efforts across the entire business ground up and overload their end-users with pages of data and metrics with few next steps or optimization suggestions DO YOU NOTICE A THEME HERE? It boils down to a lack of planning in report development. We’ve been hearing...
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...1.0 Introduction Armco Inc. is a steel manufacturer that used to be the sixth largest in its industry in US (in 1990). The Kansas City Works within its Midwestern Steel Division was hit by the decline in the business in the US steel industry despite its good performance in the past. Consequently, it downsized and incurred significant losses in most of the 1980s. This entity produces two primary products including grinding media and carbon wire rod, one being recognized in the industry for its durability while the later being non profitable and only covering some of its fixed costs through volume. 2.0 What’s wrong with the old system? (a) Inconsistency with organization’s strategy The Objective of Armco Inc. is maximizing profits and sustaining its position among the leaders in the US manufacturing steel industry. To achieve this objective, Armco has adopted a cost leadership strategy with a broad appeal and has managed to grow bigger through joint ventures and expansion of its product lines in implementing its strategy. However, the strategy adopted by the Kansas City Works is based on differentiation due to its cost disadvantages such as union labor costs and inefficient plant infrastructure.Union labor costs in Kansas City were higher than those of some of its nonunion competitors, particularly those located in the Southeastern U.S. and non-U.S. locations. The Works had an inefficient plant infrastructure because the plant was designed to accommodate five times as many employees...
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...projections look better. With this action not only could I get into legal trouble, it is also putting the practice in a position to be closed down, and the physician can lose their license, and the ability to practice medicine again. After all he took a Hippocratic Oath that he should live by as well as run his practice according to the mission statement. Scenario 2: Administration of Patient Medications in the Hospital Setting As a new graduate nurse working nights on a busy medical unit medication error is a possibility. Reporting a medication incident as a novice nurse becomes very challenging. Although it is unethical, dangerous, and possibly grounds for a lawsuit, I think as a newly graduate nurse clinician I may choose not to report the incident, because first of the fear of being reprimanded and possibly terminated. Then also fear of being reported to the licensing boards and possible losing my license to practice nursing. Another reason would be it will damage my self-confidence and attach a stigma of untrustworthiness among my colleagues. I will become so terrified of losing my job that I...
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