...Terry Smith HRM/531 Human Capital Management XXXXXXXXXXXXXX, Jr., PhD MEMO MANAGERIAL BEHAVIOR INTER CLEAN Memo To: Supervisors From: Terry Smith CC: Rachel Wicked Date: 4/12/2010 Re: Managerial behavior Team as you aware of the merger that will take place very shortly with Enviro Tech. It is important that as leaders we handle this transition with professionalism, a positive attitude, and confidence. The way we conduct ourselves through the merger will set the tone for the rest of the work force. The merger will present many challenges, apprehension, uncertainty and in some workers fear. A few of the reasons you reached the level of becoming a supervisor/leader (they are synonymous) is because you have proven to be trusted in making the right choice in hard decisions, you conduct yourself as a professional, demonstrate excellent people skills, and is not afraid of hard work. I need for you all to continuing exhibiting the same work ethics during this exciting time. When your workers see that you are positive, upbeat, and productive they will have the same attitude. If you show signs of stress, negativity, and poor behavior. The employees will think that something is going wrong. They might start thinking the worst including that personnel cuts will occur. What we will end up with are unhappy people who will lead to decreased work productivity and chaos. We will continue to practice and uphold our social, moral, and legal responsibilities during the...
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...Management Behavior MGT 531/ Human Capital Management Management Behavior 531 HRM MEMO TO: Supervisory Team FROM: InterClean, Inc. Sales Manager DATE: August 30, 2010 SUBJECT: Management Behavior CC: InterClean, Inc. Senior Leadership First, I would like to commend you all for handling the changes and transition of this merger.. I want to take this opportunity to assure our team that moving forward the merger will try to progress as painlessly as possible. I would like these same sentiments voiced to your employees on behalf of the midlevel management at InterClean, Inc. I want each of my first-line managers to explain to me, as leaders, why it is vitally important for you to behave and act as professionals in every situation. The purpose of this memo is to first discuss how management behavior will affect employee behavior and productivity. Next, the types of management actions and how they align with employment laws and those actions that do not. Lastly, I will address the best practices that we should be using for working within a diverse work environment. As we move forward and welcome the merger with EnviroTech, management’s actions and behaviors can have a dramatic effect on how our employees act, behave, and perform their jobs. I believe that as managers and leaders we need to establish and demonstrate to our employees that we can succeed at any level no matter what complications and challenges we are faced with. My recommendation to...
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...Real McCoy – Lower 6 Alpha 1 Accounting Internal controls Literature Review Internal control is the process designed to ensure reliable financial reporting, effective and efficient operations, and compliance with applicable laws and regulations. The internal controls safeguard assets against theft and unauthorized use, acquisition, or disposal is also part of internal control (www.cliffnotes.com). Why are internal controls important? Internal controls help to provide reliable data by ensuring that information is recorded in a consistent way that will allow for useful financial reports. They also help prevent fraud and loss by safeguarding assets and essential records. Internal controls promote operational efficiency by reducing unnecessary duplication of effort and guarding against misallocation of resources. In addition they encourage adherence to management policies and funding source requirements. Examples of controls sourced from www.mango.org.uk Delegated authority The Board of Trustees delegates authority through the Chief Executive for the day-to-day running of the organization. In a large and busy organization it is not practical to expect one person to make all the decisions and authorize all transactions. The Chief Executive will, therefore, further delegate authority to members of the staff team to relieve the load and to ensure smooth operation during absences of key staff (compasspoint.org). Every organization should decide in advance who should do what...
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...|[pic] |Course Syllabus | | |School of Business | | |HTT/250 Version 2 | | |Lodging and Resort Operations: | | |There’s Room In the Inn | Copyright © 2009, 2008 by University of Phoenix. All rights reserved. Course Description This course studies the lodging industry, its history, growth, development, and future direction. It covers front office procedures and interpersonal dynamics from reservations through the night audit. The course also examines career opportunities in lodging and resorts. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: • University policies: You must be logged into the student website to view this document. • Instructor policies: This document is posted in the Course Materials forum. University policies are subject...
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...Environmental Protection - Recognizing the human right Pursuit to save the environmental life. Rashmi Shukla (Author) and Titiksha Shrivastava (Co-Author) 09/25/2012 Rashmi Shukla1 Titiksha Shrivastava2 Environmental Protection: Recognizing the Human Right Human rights, these are the basic fundamental rights guaranteed to every human under the Universal Declaration of Human Rights and rights guaranteed to every citizen of India under the constitution of India. Article 21 of the India constitution has often been referred to as the spirit of Indian constitution, the article states that “Nobody shall be deprived of his Right to life and personal liberty except by the procedure established by law”. Prima facie the Article seems to be very concise but through various precedents and judicial dictions the Indian judiciary has recognized various facets pertaining to the article. The article briefly explains the duty of State to provide safe and healthy environment to its citizens as the part of Directive Principle of State Policy provided under Article 36-51 of the Indian Constitution. This paper seeks to marginalize the relation between human rights and Environmental protection by seeking the relation between environment and its effect on human life. The paper also adjudicates the...
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...1 SAVINGS FOR PROFITS © BY SUBODH KUMAR SINGH In today’s world when Corporate are struggling for profits and with fierce competition in the market, cost reductions, productivity enhancement and lean organizations have become today’s mantra s for survival.Folllowing are the key area where you can implement cost reduction methods with significant results. 1. Raw material procurement: 2. Logistics- Inbound and Outbound: 3. Warehouse and Stores: 4. Manufacturing Process (Production) : 5.Energy, fuel & Water 2 6.Information Management 7. Finance 8. Human Resources 8. Sales & marketing 3 FEW BASIC IDEAS PROCUREMENT IT CAN BE DIVIDED INTO TWO MAJOR GROUP A. PRODUCT B. SERVICES Raw material purchases constitute around 60-65% of the cost of product; hence any savings on this front would be significant for profit of the organization. 4 1. BULK BUYING: A. The company which has units spread across the geography can negotiate better price when the volumes are high, instead of buying for individual units its recommended to have central buying policy. B. You can negotiate better price if you can put your entire annual consumptions to a vendor and ask him for annual rate contracts. Bulk buying should be supported by bulk handling and storage system. 2. OPPORTUNITY BUYING: Most of commodities and raw material has seasonal Cycle of prices they peak and fall in intervals hence you have to look for the lowest price...
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...Internship Report Format [This internship report is submitted in partial fulfillment of the requirement for the Degree of Bachelor of Business Administration -Major in Accounting] Prepared & Submitted by www.AssignmentPoint.com Letter of Transmittal Date: Name: Designation Address of Institution Sub: Submission of the Internship Report. Dear Sir, ................................................................................................................................................ ................................................................................................................................................ ...................................................... ...................................................................................................................... Thanking you. ………………. Name ID no. MBA Program Name of the Institution Supervisor’s Declaration ................................................................................................................................................ ................................................................................................................................................ ...................................................... ...................................................................................................
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...FOREWORD At no time during the last three or four decades have the communication skills of individuals in the business world come under closer scrutiny than today. And never before have those who work in the business world needed better, more effective communication skills. The emerging technology appears to be increasing, rather than decreasing, the need for effective communication skills. As more individuals have ready access to desk-top equipment to process written communication, fewer support personnel will be readily available to provide editing assistance. Therefore, welldeveloped communication skills among originators are more important to success than ever before. This book is suitable for several different audiences, including undergraduate and graduate students. The organization of this manual is a logic sequence of chapters including both business communication and correspondence. The first part is dedicated to business communication and the second to business correspondence. The special features found in this edition are: 1. Examples of effective letter writing. Studies have shown students studying written business communication can learn as much, if not more, from ineffective examples of written communication as they do from effective examples. 2. Varied application problems in the writing-oriented chapters. The number of problems has been increased. While the majority of problems require the writing of a letter or report, some are designed...
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...Unit one: Principles of personal responsibilities and working in a business environment Assessment You should use this file to complete your Assessment. * The first thing you need to do is save a copy of this document, either onto your computer or a disk * Then work through your Assessment, remembering to save your work regularly * When you’ve finished, print out a copy to keep for reference * Then, go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course title and the Unit and Assessment number. Please note that this Assessment document has 8 pages and is made up of 7 Sections. ------------------------------------------------- moka moka Section 1 – Know the employment rights and responsibilities of the employee and employer 1. Identify four main points that would be included in a contract of employment. If possible, use an example contract to support your answer (feel free to obscure any confidential information). a) Job title b) Main place of work c) Pensions d) Duties & responsibilities 2a) List three key points of legislation that affect employers in a business environment. a) Data protection c) Pensions b) Health & safety Example: National Minimum Wage Act 1998,Equal pay act 1970 2b) List three key points of legislation that affect employees in a business environment. Minimum...
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...Due 7/29/14: Question 1: Describe the communication process. How is this impacted where you work? Response: The communication process is divided up into steps that people complete very quickly. A person has an idea and then takes the idea and places into a message, then decides how the idea is going to be communicated (email, conversation, etc.). Once the person with the idea picks the channel of how they will present the idea, they send it. The audience will then receive the message, decode the message for the meaning and then responds to the message and can provide feedback toward the message sender. The way communication is suppose to work at my current job is the Director has the information, she tells the 2 managers and the 2 managers tell the supervisors that report to them. The supervisors then tell their leads and then the other people who report to them. This way everyone has all the information and the Director is not required to tell everyone. This was outlined in my training process. However, this is not the way communication always works for us. The Director sometimes will call in the supervisors and tell them stuff to tell their team and then pulls in the managers and tells them something different- although the main information is all correct, we all hear it differently and in different ways from her. This causes major confusion! Due to the confusion this has been causing us we have all told the director that we need to go back to the way the communication...
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...Course Schedule Course Modules Review and Practice Exam Preparation Resources Module 1: Conceptual issues in assurance Overview This module builds on the fundamental concepts of auditing and other assurance services introduced in your prerequisite auditing course. It begins with an overview of the key drivers in the demand for audits, and then surveys current challenges and issues such as the audit and regulatory environment and the expectation gap. You will also study issues related to the economics of auditing and their impact on auditor motivation and standard-setting; in the process, you will consider different perspectives on protecting the public interest and the public accountant’s role in helping to advance the profession. The various topics integrate information sources related to research in the field and readings from the Ethics Readings Handbook (ERH) , drawing on concepts from your prerequisite accounting theory course. In AU2 , you will study a wide variety of technical, practical, and theoretical material. This module lays the foundation for exploring some of the more difficult areas of professional judgment you will encounter as you progress through the course. When faced with issues that challenge your professional judgment, you are encouraged to think back to the concepts studied in this module to help frame your decision making. Please be sure that you have purchased the CPA Canada Handbook, CGA Student Edition mentioned in the course introduction...
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...COMMUNICATION 1.7 OMMUNICATION PRINCIPLES: 1.8 USING COMMUNICATION NETWORKS 1.7 FACE TO FACE COMMUNICATION UNIT 2 16 PRINCIPLES OF COMMUNICATION 2.1 CLARITY 2.2 COMPLETENESS 2.3 CONCISENESS 2.4 CONSIDERATION 2.5 COURTESY 2.6 CORRECTNESS 2.7 THE PURPOSE AND VALUE OF COMMITTEES UNIT 3 26 EFFECTIVE MEETINGS 3.1 TYPES OF MEETING 3.2 VIRTUAL MEETINGS 3.3 PLANNING A PROBLEM SOLVING MEETING 3.4 SETTING AN AGENDA UNIT 4 32 DEVELOPING THE PRESENTATION 4.1 INTRODUCTION 4.2 ANALYSING THE SITUATION 4.3 ESTABLISHING A PURPOSE 4.4 DEVELOPING THE THESIS 4.5 ON GIVING A SPEECH 4.6 PROFILE OF A GOOD SPEAKER 4.7 PLANNING TO SPEAK UNIT 5 41 THE ART OF WRITING 5.1 WRITING WELL 5.2 MEMOS & LETTERS 5.3 THE BUSINESS LETTER 5.4 E-MAIL 5.5 WRITING FOR EMPLOYMENT 5.6 TYPES OF CVS 5.7 ELECTRONIC CVS 5.8 JOB APPLICATION LETTERS 5.9 REPORTS BIBLIOGRAPHY 67 INTRODUCTION Welcome to the next module of your course of study in commerce. The purpose of the this module is to familiarize you with some key issues underlying the notions of communications – a very important aspects of any successful business. The first unit is about understanding ‘business communication skills’. We will see why good communication is important in business. We will examine some of the barriers to communication and how can they be overcome. We will also look at what is meant by non-verbal communication, networking and face-to-face communication...
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...INDUSTRIAL RELATION Directorate of Distance Education MBA Paper 4.33 ALAGAPPA UNIVERSITY KARAIKUDI – 630 003 Tamilnadu Dear Learner, Greeting from Alagappa University We extend a very warm welcome to you as a Student of Distance Education of Alagappa University. We appreciate your interest in enrolling for MBA Programme. The Programme content is designed to broaden the business acumen, administrative capacity and sharpen the analytical skill of the student. You are instructed to go through the course materials carefully and thoroughly to have better understanding of the subject. You are advised to attend the Personal Contact Programmes to have better clarity on the subject. At the end of the each unit, the review questions are given to enable you to prepare for Examinations. The Model Question Paper is given at the end of the course material for reference and practice. We wish you all the best in your endeavour for successful completion of the programme. Director Directorate of Distance Education Alagappa University Karaikudi, Tamilnadu. MBA PAPER 4.33 INDUSTRIAL RELATIONS SYLLABUS UNIT 1 Industrial Relations: Concept – Definition – Significance – Objectives – Scope – Approaches – Principles of good industrial relations – Role of State, Employers and the Unions in industrial relation. UNIT 2 Trade Unionism and Industrial Relations: Labour movement – Concepts – Trade union movement – Development of trade unionism in Indian...
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...INDUSTRIAL RELATION Directorate of Distance Education MBA Paper 4.33 ALAGAPPA UNIVERSITY KARAIKUDI – 630 003 Tamilnadu Dear Learner, Greeting from Alagappa University We extend a very warm welcome to you as a Student of Distance Education of Alagappa University. We appreciate your interest in enrolling for MBA Programme. The Programme content is designed to broaden the business acumen, administrative capacity and sharpen the analytical skill of the student. You are instructed to go through the course materials carefully and thoroughly to have better understanding of the subject. You are advised to attend the Personal Contact Programmes to have better clarity on the subject. At the end of the each unit, the review questions are given to enable you to prepare for Examinations. The Model Question Paper is given at the end of the course material for reference and practice. We wish you all the best in your endeavour for successful completion of the programme. Director Directorate of Distance Education Alagappa University Karaikudi, Tamilnadu. MBA PAPER 4.33 INDUSTRIAL RELATIONS SYLLABUS UNIT 1 Industrial Relations: Concept – Definition – Significance – Objectives – Scope – Approaches – Principles of good industrial relations – Role of State, Employers and the Unions in industrial relation. UNIT 2 Trade Unionism and Industrial Relations: Labour movement – Concepts – Trade union movement – Development of trade unionism in...
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...Acknowledgement First of all I like to give the greatest gratitude to my almighty for making me enable to make this report. I express my heartiest gratitude and deepest respect to my teacher Quazi Forhad supervisor of my internship program for his brilliant and excellent guidance and assistance to complete this report. My sincere gratitude go to senior Executive officer, of The Janata Bank Ltd, Faridpur Corporate Branch, Faridpur for giving the excellent opportunity and support me to complete my internship report. He guided me from the initial conceptualization to planning and designing the report. My Department advisor guided me in proceeding with the report works. He suggested me with additional directions. For them I could complete my internship along with this report successfully. I would also like to thank all the officials of Janata Bank Ltd., especially the officer in Deposit section, officers in bills and remittance dept. of the branch. Working with them has been a pleasant experience. From the very beginning they welcomed me cordially, which made my internship and my job much easier and enjoyable. I warmly thank them for their support. And, lastly I would like to thank all the respondents of my survey at desk of the Branch. Out of their busy schedule they made time for me and provided me with useful information. I thank all of them for their cooperation. Executive Summary JANATA Bank Limited offers to explore the world of progressive Banking in Bangladesh. It is a...
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