...is on cultural diversity and particularly intercultural maturity (Tierney, 2007). The point of discussion zeros into education practices that are being adopted to enhance intercultural maturity and intercultural competence in the current education systems (King & Baxter, 2005). This study also gives an overview of how to make the current education system excellent inclusive. Making education unique, inclusive addresses the adverse impacts on cultural diversity in the education sector (Kuh, 2008). In this research, I have also suggested areas for further research that need critical studies for the fulfillment of those research gaps. This paper is significant as it has identified key areas related to intercultural maturity that require rethink and further analysis. At the very end of my research, I have devised an action plan on how best to tackle and address those problems that are interconnected with intercultural maturity. This paper is of value as it dissects intercultural maturity; it enhances and builds a clear understanding of intercultural competence, excellence inclusive education and cross-cultural maturity. Furthermore, it will lead to the advancement of knowledge or perhaps the discovery of new knowledge as the research gaps are fulfilled (Alvesson & Sandberg, 2013). Making Excellence Inclusive In Education In the modern society, there is a growing need for embracing and incorporating intercultural maturity in all the aspects of our diverse...
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...entered into a partnership with the goal of finding ways to better prepare American business students for intercultural communication in the global economy. This consortium was formed and funded on the assumption1 that business students, while receiving excellent training in the business component of international business, are woefully under-prepared for face to face communication with members of other cultures, and thus could potentially compromise American ventures abroad. The group, calling itself the Alliance for the Promotion for Cross-cultural Skills for Business Students, was financed by the Fund for the Improvement of Post-secondary Education (FIPSE) and was charged with the creation of programs requiring business student participation in study abroad programs and in innovative intercultural communication curricula setup precisely for this target group. In their effort to create this cross-cultural skills curricula for business students, Alliance members initially faced three tasks: defining the problem in theoretical rather than anecdotal terms; developing a set of pedagogical practices grounded in that theoretical framework, and which could be deployed in the study abroad context; and gathering empirical data in order to evaluate the effectiveness of the practices. The decision to use the study abroad experience as a primary vehicle for teaching intercultural communication was also based on a widely held assumption: "one of the most frequently articulated assumptions...
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...ARTICLE IN PRESS International Journal of Intercultural Relations 28 (2004) 577–594 www.elsevier.com/locate/ijintrel Learning styles and their impact on cross-cultural training: An international comparison in France, Germany and Quebec Christoph I. Barmeyerà ´ IECS—Ecole de Management de Strasbourg/Universite R. Schuman, CESAG (Centre d 0 Etude des Sciences ´es ` ˆt Applique a la Gestion), 61, Ave de la Fore Noire, F 67085 Strasbourg, France Abstract Every person has his or her own individual way to learn and to solve problems in day-to-day situations. These personal cognitive strategies, acquired in a long socialization process are called ‘‘learning styles’’ and may differ depending on gender, age or culture. In this study, the learning styles of over 300 students in business administration in France, Germany and Quebec are examined with the Learning Style Inventory (LSI). Representative and signiï¬cant learning differences where found. This is why the LSI can be used in a ï¬rst step for the illustration and comparison of typical patterns of learning. In a second step the results may be of use to international trainers in making decisions about course design and methods of cross-cultural training in relation to the learning proï¬les of the participants. r 2005 Elsevier Ltd. All rights reserved. Keywords: Learning styles; LSI; Culture; Cross-cultural management; Socialization; Intercultural training; Cultural differences; Training methods ÃFax:+33 3 90...
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...Barna`s claims that language, nonverbal communication and high anxiety are stumbling blocks in intercultural communication are supported by experience. As we all know intercultural communication can be very stressful and create uncomfortable moments, when someone speaks to a person from a different cultural without knowing or able to speak the same language, sometimes can make things more difficult and could end up creating problems because the other person didn`t not understand what they meant. In today`s society people don`t need to leave there house or go a day without speaking to a person from another country, so is very easy to live this experience in a daily basis. In the essay “Intercultural Communication Stumbling Blocks” LaRay M. Barna identified the different stumbling blocks that create barriers in cross-cultural communication. Barna`s claim that language, nonverbal sing and high anxiety are stumbling blocks in intercultural communication are supported by experience. Barna claims in her essay “that language is one of problems people can find in intercultural communication, since language is the most important communication problem that we seem to have the most” (69). For example, in the essay called mother tongue by Amy Tan she mentions her mother and said “how some people would understand 50% of her English and some people would understand more, but she said that she understood her mother perfectly fine” (48). Another example, I have is when I used to work as a furniture...
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...Cross-Cultural Communication Essay Nguyen Hong Minh Business Communication October 30, 2013 Douglas Foster Cross-Cultural Communication Essay Different cultures lead to different way of thinking and behaviors (Hofstede 1991). For this reason, many problems in communication across countries occur when people are unaware of culture differences, especially to high-context culture. Hall (1976) suggested that one must put great efforts to understand the message from a context-dependent communication. It is essential that business people bear in mind that learning cultures and intercultural communication are vital. In the current increasingly diverse world, intercultural communication obviously plays an important role (Germaine, 2006). As a developing country with high-context culture, Vietnamese workers should be well prepared to overcome difficulties when dealing with other cultures in global business integration process. This essay will look at specific aspects of cultural elements of communication in Viet Nam and compare barriers in Viet Nam to those in the UK. Through these boundaries, the essay suggests several intercultural competencies that Vietnamese managers should train their employees in order to work well under multi-cultural environment. Communication in Viet Nam According to Das and Kumar (2010), Viet Nam’s culture, which is among Asian countries, is classified as high-context. In this system, communication...
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...Language, Culture, and Behavior Can one’s culture affect their communication behaviors? According to an article by Margaret Cote entitled “Language Reflects Culture”, the answer is yes. She begins by discussing the cultural differences between the Saulteaux Indian language and the English language. She states that “language determines the way a person views the world” and describes how Indian people view things around them differently than English speaking people do (Cote, 1985). She bases this on her personal experience of being fluent in Saulteaux and English and states “I have two different attitudes and even two different personalities, depending on which language I use” (Cote, 1985). In this paper I will discuss how attitudes and behavior are determined by the language one speaks and how language does indeed reflect a culture. Culture is an important in your life because it is a part of who you are. It not only influences your perception of yourself and others, but your perception of everything in life with which you have contact (Hybels & Weaver, 2007). Concepts and objects have frames of reference that differ from culture to culture (Cote, 1985). Many cultures have their own language and therefore, the meaning of a word in one language may not be the same in another. For example, Cote explains that when she returns home the language she speaks and her cultural identity is determined by the topic of the conversation. If she is discussing her personal life...
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...Tourism; An Efficient Dynamic on Intercultural Dialogue Saulat Ali Department of Communication Studies, College of Applied Sciences Salalah. Ministry of Higher Education. PO BOX: 119 Salalah P.C: 211 Sultanate of Oman Tel: +968-98932578 Email: saulatali@gmail.com Abstract The last quarter of a century has witnessed rapid development of the intercultural field. These days, intercultural dialogue is not only a regional or national necessity but it is crucially global. Human being is social creature who needs dialogue; so wisdom of human is the wisdom of dialogue. Tourism industry is one of the accomplishments of cultural dialogue which not only is a kind of industry but also it is a science, art and knowledge. The primary objective of this research revolves around impact of cultural tourism on intercultural communication. Have our own cultures, discussed with other cultures; and among these discussions and interactions we can complete and revise our culture and exchange it with others. Cultural tourism paves the way for intercultural dialogue. Intercultural dialogue should be enhanced to improve intercultural acceptance. Tourism extends our knowledge and information in two ways: better understanding of ourselves and others. Keywords: Globalization; Intercultural Communication; Cultural Tourism; Cultural Dialogue; Oman 1. Introduction: For the past decade or so, events such as September 11 terrorist attacks, Bali bombings, London bomb attacks, shooting...
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...Intercultural Communication, stereotyping, perception, and verbal communication play a huge role in the characteristics of the movie “Crash.” When Paul Haggis directed this film he did a fantastic job of showing how individuals from different cultures, and countries, sometimes interact with each other in society. It goes into great depth to link the problems and situations in the characters’ lives in the setting of the movie making sure they are involved with each other in some way. Intercultural Communication is defined as “an act that involves interaction between people whose cultural perceptions and symbol systems are distinct enough to alter the communication event.” The text explains that the importance of Intercultural Communications have grown in the United States over the years. In the U.S it is made up of many people and demographic shifts. The increasing number of Asians, Latinos, and Eastern Europeans immigrate here to make their homes. When this takes place these individuals bring their cultural values, and styles of communicating. (Wood, pg. 79) When “Crash” starts the first scene is a car accident that takes place at an active crime scene where an Asian woman hits Detective Graham and Ria from behind at a stop light. Language barriers are almost immediately known as they begin to argue over who was at fault. While they both speak English the Asian lady simply uses what she feels is direct communication in stating that “She break to fast” and “Mexicans don’t...
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...PREFACE Thank to God who has given grace and mercy to the author so we can successfully complete this paper timely, with title "Intercultural Communication". We would like to thank our friends who have been taking part in the making this paper until finish eating, and also to all those who helped in the completion of this paper. We realize that in the preparation of this paper there are still many flaws and is far from perfection. Therefore, critics and suggestion is needed here for the improvement of this paper.. The writer hopes that this paper will be useful not only for the writer but also for the readers. Bandung, September 2015 Author Table Of Contents Preface 1 Chapter 1 3 Introduction 3 1.1 Issue background 3 1.2 Purpose of the paper 4 Chapter 2 5 Theory and Discusion 5 2.1 Notion and Principle of Intercultural Communication 5 2.2 Misinterpretation Intercultural Communication in the Lecture 7 2.3 Obstacle in Intercultural Communication 9 Chapter 3 12 Conclusion 12 Bibliography 13 CHAPTER 1 INTRODUCTION 1.1 Issue background The world today is filled by an ever growing number of contacts resulting in communication between people with different linguistic and cultural backgrounds. Not just happen out of the country, Indonesian society has always been known to be very heterogeneous in many aspects, such as the diversity of ethnicity, religion, language, etc. Is common as an Indonesian citizen with...
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...culture. (Kreitner, 2009, p. 107) In doing this, I could focus on each aspect of the business and how it is interpreted in a foreign country. For example, I would have them watch the previous day’s news on the Web so if a client wanted to talk about current news, my sales personnel and executives would know what they are talking about. It is important to know what the current events are. It can be local sports news, the weather, or entertainment new. It is very important to know what is going on. You cannot afford to sound like you don’t know anything about the foreign country you are doing business with. I would also try to get my employees familiar with the other culture through exposure to a series of simulated intercultural incidents, or typical problem situations. (Kreitner, 2009, p. 107) An example would be an incident when you have to answer why people in a certain culture respond a certain way. You could have several answers to choose from and you find pick until you find out the correct answer. When you pick the correct answer, the feedback is extensive, describing similarities and differences between the two cultures. Gradually, the trainee starts thinking like the people from the other culture. In a way, the trainee learns to get “into the shoes” of the people from the other culture. The result is a training program that makes people more comfortable in working in the other culture. Another training technique I would use is language instruction. This technique...
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...traditionally accomplished using indices of cultural values. Although a number of researchers have attempted to identify measures to account for the core elements of culture, there is no consensus on those measures. This article uses an alternative method—discourse analysis—to observe what actually occurs in terms of communication practices in intercultural decision-making meetings, specifically those involving U.S.-born native English speakers and participants from East Asian countries. Previous discourse studies in this area suggest that differences in communication practices may be attributed to power differentials or language competence. Our findings suggest that the conversation style differences we observed might be attributed to intergroup identity issues instead. Keywords: intercultural communication; intercultural communication; group communication; discourse analysis; intercultural management; group decision making; communication accommodation theory In an increasingly global economy, multicultural work teams are becoming more commonplace, and fostering teamwork in multicultural teams is a growing challenge. The growing body of intercultural research suggests important Jolanta Aritz is an Associate Professor of Clinical at the Center for Management Communication at the Marshall School of Business at USC. She teaches business communication courses in the Marshall undergraduate and graduate programs. Robyn C. Walker is an Assistant Professor of Clinical at the Center for Management...
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...communicate it is influenced by our culture, this chapter focuses on developing cultural competency, recognizing variation in a diverse world and adapting and improving communication across cultures. The term Intercultural communication refers to exchanging information between people from different cultures. With the ever-changing business environment, businesses are adapting a more diverse workforce. With a diverse workforce, there are advantages of different national, religious, and ethnic backgrounds. Cultural competency is essential for working in or with a diverse group of individuals. Cultural competency requires a blend of attitude, knowledge and skills. The book recommends some steps to help ensure your success with intercultural communication. Starting first with understanding diversity and culture. A broad definition of diversity: the entire characteristic that define people as individuals. Diversity is closely related to people’s culture. The book defines culture as a shared system of symbols, beliefs, attitudes, values, expectations, and norms for behavior. Your cultural background defines your attitude about what is appropriate in a situation and establishes norms of behavior. Culture shapes the way we communicate, view work, interpret conflict, define and solve problems, and resolve dilemmas. There are challenges of communicating with and motivating these diverse employees and at the same time maintain cooperation and harmony among them. When communicating with people...
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...Mentoring and Intercultural Awareness Joint Assignment with International Students The objective of this assignment is to: a) Learn how to become a mentor b) Learn how to build intercultural relationships c) Become aware of intercultural issues in communication d) Learn the basic skills of networking You will be placed in groups of 4 - 5 students (two students from MGMT 1196 and two/three students from BUSI-1088 Strategies for Success-International.) This assignment (worth 15 %) is due in week 10 Friday Nov 8 at 3:00pm in the wooden drop box outside of B2025. This assignment is to be completed by Face-to-Face Interaction: Please follow the instructions below: 1. You are to meet with your assigned group three times outside of class time. 2. The group has the choice to decide when and where you will meet. Minimum amount of time for your meeting must be at least 45 minutes long. 3. The Group Leader will be a Human Resources Student. The Group Leader will send out an initial Email to introduce all team members to one another as well as coordinate the first meeting. Both instructors will be cc’d on the initial Email. 4. The other student will keep a record of the meeting in the form of meeting minutes. For each meeting you will need to work on the assigned topic/task and complete the Meeting Minutes as required. 5. Three meeting minutes must be submitted in total. 6. In week 10 each member must submit a personal reflection of this experience included...
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... | | |Intercultural Communication | Copyright © 2010, 2009, 2004 by University of Phoenix. All rights reserved. Course Description The purpose of this course is to assist students in understanding and applying the principles of effective intercultural communication in a diverse society and in global commerce. Students will develop an understanding of why and how cultural issues influence effective communication. This course introduces techniques for improving written, oral, and interpersonal communication skills in response to intercultural settings. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: • University policies: You must be logged into the student website to view this document. • Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality. Course Materials Lustig, M. W. & Koester, J. (2010). Intercultural competence: Interpersonal communication across cultures...
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...Informative Presentation Title: “Cultural Shock” by Osas Osayuwa Exact purpose: After listening to my presentation, the audience will become aware of how cultural shock can affect different individuals. INTRODUCTION: * Attention-getter: Do you know that 50 pecents of TCC students are foreigners from different country, for example China, Africa, Korea etc. And also 25 of the reminder of 50 percents are non residents of Texas. * Qualifications: I personally have experience cultural shock when my family and I moved to the United States from Nigeria. * Motivation: According to the Theoretical models of culture shock and adaptation in international students in higher education stated that there are about 10,000 of people who come to the United every month for schooling from different countries and they all have be affected by cultural shock. * Thesis: Today we are going to look at the different areas how cultural shock has affected most people in education, language and lifestyle/culture. And these three main points will help you to understand the areas. BODY I. Education: A. Making adjustment to a new education environment. 1. Most students who come to the United State or go to other countries for schooling had found it hard to adjust when it come to fitting in. 2. Difficulty in making friends. B. According to Kennedy E. in Educational and child psychologists he’s idea was to work to reduce the impact of school culture shock in the. 1...
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