...Overview This paper offers the non-subject specialist an overview of the literature which has influenced the development of listening and interpersonal skills in UK higher education. It refers to articles, seminal texts and writers within the field. In order to provide some context, the first section of the review covers some issues relating to the definition of listening and interpersonal skills and some examples are presented to demonstrate their interdependence. The importance of these skills within occupational and educational domains is also highlighted. The review then goes on to place listening and interpersonal skills in context by exploring historical perspectives, factors influencing current developments and providing an indication of issues which may affect future development. The paper introduces different approaches to listening and interpersonal skills within some key disciplines and considers the extent to which the teaching and learning of listening and interpersonal skills has been integrated within these discipline. In conclusion we consider emerging themes relating to advances in technology and widening participation, including the cross cultural agenda. A glance at the definitions section below will reveal the substantial overlap that exists between this topic and some of the other LearnHigher learning areas, most notably those relating to oral communications and group work. Although we acknowledge this overlap at various points during the review, readers...
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...HR Memo Candace Brock HCS/131 November 16, 2015 Diane Rodriguez Memorandum TO: Human Resources FROM: Candace Brock DATE: November 16, 2015 SUBJECT: Interpersonal Relationships Development training classes Request In order to enhance and improve employee relations and communication inside our health care office I would like to request the development of training classes on interpersonal relationships. These relations and their quality play a vital role in the communication and success of our facility. Factors such as supportive and defensive climates and the way we express ourselves determine the level of service we provide. Understanding the elements of communication and the characteristics of interpersonal relationships will provide a more stable and collaborative working environment. Nonassertive behaviors inside the workplace have advantages as well as disadvantages. Being nonassertive means that you are a cooperative team player who is easy to please and avoids conflict. However being nonassertive often causes failure to complete tasks and have low self-esteem from not standing up for themselves. This type of communication comes with a higher amount of stress. Those who apply themselves nonassertively tend to let things go to avoid dealing with issues which intern can be dangerous for a health care facility. Aggressive behaviors tend to be effective in preventing conflict to a certain level. Aggressive people tend to be angry, irritable and impatient...
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...Outline of Week Five Cynthia O’Brien COM200 Interpersonal Communication (ACM1546D) Instructor: Reginald Doctor December 7. 2015 Congratulations Allan and Jennifer this letter is to help you learn essential communication skills. With education and learning interpersonal communication skills, I hope to pay it forward so you and Jennifer will not end up in the statistics of a failed marriage. As you may know, educators are focusing on communication skills personal and professional. This letter will go over core competencies to keep the doors of communication open at all times. By identifying barriers to effective interpersonal interactions, the process of self-concept developing and maintaining strategies for managing relationships, personal conflicts and the strategies to avoid them also define emotional intelligence and the role to have an effective interpersonal relationship. Communication is a shared meaning the essential purpose of human communication is to allow people to generate and share their thoughts, feelings, experiences, beliefs, opinion, or anything they can think to express (Bevan, & Sole, 2014). Communication is a development it involves two or more individuals. Reading in Bevan & Sole (2014) “A communication theorist David Berlo describe communication as a continually evolving interaction or activity that changes each of our relationships to one another over time” (Section 1.1). Although you might find a day that you do not want to talk...
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...Knowledge | 456752 | | Erin Scheffels | 1/30/2012 | MW 2-3:15 At the typical party there are many people interacting with each other and most likely an individual or a few keeping to themselves. This simple scene involves the skill of interpersonal communication or lack of it. Interpersonal communication is the interaction between two or more people that can be both verbal and non-verbal. Interpersonal communication is very important because it affects nearly every day of a person’s life. For example, the start of an individual’s life begins with some simple interpersonal communication that develops into a relationship. Interpersonal communication involves three goals which define why people act the way they do. The three main goals of interpersonal communication are: self-presentation, relational, and instrumental. In my essay I will be describe the aspects of relational interpersonal communication. First, I will define relational interpersonal communication and the goals behind it. Secondly, I will explain how the goals of relational interpersonal communication affect the common man every day including myself. Lastly, I will describe how ethics play a role on relational goals. Relational goals of interpersonal communication can be defined by big words and by scholars, but it comes down to something simple. Relational goals can be described by the actions people take to further, maintain, or diminish personal relationships. For example, a husband bringing home...
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...Relationship Education Introduction In the United States of America, the secondary curriculum for Relationship education (RE) has been in existence since mid-1800. Before then, it was known as the domestic economy. In the 20th century the name changed to home economics and in 1994 to family and consumer sciences. Findings on the number of teachers and student in the secondary RE education indicated that the number of girls enrolled rose to almost 50% around 1959 from the 17% before then. This paper draws both theoretical and empirical literature in an attempt to unmask how family and consumer science education has addressed healthy relationship among youths in middle and high schools. Further emphasis is on the literature gaps that exist regarding this topic. Addressing concerns and problems using RE Kerpelman et al. (151-171), asserts that family and consumer sciences education is an important field that focuses on families, work, and their interrelationships with the aim of improving lives. At high school and middle levels, family and consumer sciences education play a vital rolse in the lives of the youths. For instance, the youths are empowered to have abilities in identifying and creating alternative solutions to common everyday challenges. Under this case, the author further indicates that family consumer education enables the youths to manage the resources at their disposal thereby being able to cope with challenging situations. Additionally, family and consumer science...
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...Letter of Advice Vincent Johnson COM200: Interpersonal Communication Instructor: Donna Mills March 18, 2013 Introduction/Thesis: Dear Vincent & Deliliah, Marriage is such a wonderful thing, actually marriage is a God thing, and in order for a marriage to survive you must seek God. I was told you both heard about me taking an Interpersonal Communication course and requested my advice on how what I’ve learned could apply to your new marriage. God is the foundation that any marriage should be built upon but the next most important thing is communication. Without communication a marriage is most certainly headed for disaster. Communication is a key tool that must be worked at and a daily practice in your marriage (James 2:17 – Even so Faith if it hath not works is dead). If you both want a happy, long-lasting marriage then you must continuously work on your communication. I am very excited and enthused that you inquired me to give you some advice. I will do my best to pass along all the necessary tools I have retained from my interpersonal communication course, to better equip you for marriage. I am very positive that everything I have to share you both will find very enlightening towards your marriage. In my class the name of our text book is Making Connections: Understanding Interpersonal Communication (Sole, 2011), where in this book we learned that there are six basic principles to communicating. Just for fun I...
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...Interpersonal Communication in the Workplace Patrice Jenkins BUS 600 Management Communications Prof. James Ziegler August 26, 2013 Interpersonal Communication in the Workplace Interpersonal communication is a fundamental source of fostering successful and healthy work relationships. One-on-one contact continues to be the most crucial form of business and management communication. Interpersonal communication interactions take place between two or more people—co-workers, with customers, suppliers, and others in the marketing channel, with members of governmental agencies, between supervisors and employees, and with a wide variety of publics on a daily basis. (Baack 2012) Discovering effective interpersonal communication skills and tools can improve the functionality of a company. Without clear communication, your attributes and skills can get lost in the workplace and create career setbacks. Interpersonal communication’s role in the professional atmosphere has its challenges as people are turning to technology and digital platforms to efficiently stay connected. Both employees and customers can become confused or irritated by managers' poor interpersonal skills. Interpersonal skills are important to managers charged with building workplace trust and cooperation from staff members who are collectively accountable for furthering business goals. I am interested in this topic because I want to have the knowledge and know how to handle different situations when...
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...A Letter to Disclose Shanika Williams Comm: Interpersonal Communication Instructor: Jessica Guire 05-05-13 In relationships there are different way and views to go about having healthy. I will give you some good views and some ways that aren’t suitable in a relationship. In this letter you will find some good advice and how to self-disclose information to your spouse, without making yourself feeling vulnerable but attentive to each other in a relationship; with the intent you need to have a successful and uplifting experience. First things first, let me say congratulations on your marriage; I’m happy for the both of you and wish the best of luck to you in and the future you both will have together as husband and wife. There are some important things to making a marriage such successful, for one, working together a unity in the marriage. Be willing to compromise in your marriage for each other. However, one of the most important things in a successful marriage is be willing to communication. Although this can bring a wedge for people do to the fact that some individual’s in a marriage or relationship feel that they cause arguments, and making yourself vulnerable to the other person. It’s very important to communicate with each other honestly about everything that is important to you, rather than suppressing your issues. The daily routine should address your feelings and thoughts that may be on your mind. Making sure you get to know the other in all aspects and...
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...intellectually or psychologically, each person portrays distinct characteristics that are exclusive to them. Many psychodynamic theorists have theorized the origins and contributions that cultivate personality (Feist&Feist, 2009). Highlights of this paper will include contents of Sullivan’s interpersonal theory. Further analyzed will also be the theories of Alder, Jung, Klein, andHorney. Alder: Individual Personalities, and Interpersonal Relationships Alfred Alder created the theory of Individual Psychology as an attempt to explain personality development. His theory concluded that individuals are motived by the desire to be successful and superior to others. Alder believed that each individual personality was unique and indissoluble. Although Alder supported Freud’s beliefs of the unconscious mind, he did not support the idea that the unconscious mind has influence over one’s personality. Instead, Alder believed that the conscious mind is all that matters in the individual’s personality. The closest Alder related to the unconscious mind was with his beliefs of how understanding dreams would help with understanding how to handle future problems (Feist&Feist, 2009). Interpersonal relationships and social interactions took dominance in Alder’s theory of individual psychology. Alder believed...
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...Communications in Relationships Thomas Rogers COM200: Interpersonal Communication (GSL1332B) Dr. Sherell Harrell 8/17/2013 As humans we come to realize that any thing we endeavor and take time, energy and effort deserves our best. This includes interpersonal communications. While working on your communication skills you will find that the advice you got from friends or family may not work for you. This is why it is called advice. Incorporating advice into your daily life takes effort. One wants to be sure that the advice given is sound by doing some ground work and research the advice. Honing your communication skills will improve your self image and self esteem. This comes from understanding how to avoid miscommunications. This letter is to advise the both of you in improving your interpersonal communication in hopes of a lasting relationship. I find the advice giving to be basically sound and within the realms of plausibility as well as possibility and gives truth to its purpose. With answers to your questions we can improve one’s quality of communicational skills. If you improve in one area then you will notice improvement in other areas. When improving your interpersonal relationship do it together. This way both will understand the concepts or advice given at the same time. This will create growth and a stronger bond in the relationship. This will help in long or short term life planning. Exercise your new or improve skills daily and together...
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...The Big Bang Conflict Name COM 200: Interpersonal Communication Instructor: Date-08/ /2015 The Big Bang Conflict The dark side is not just an expression utilized just to characterize fiendishness powers; it additionally offers the intention to useless, misshaped, and upsetting and ruinous parts of human activities (Bevan, 2014). Nonetheless of person or professional relationships, interpersonal confliction might occur anytime, nevertheless, it might be certainly unnoticed, intensified and might as well be annoying. Other than just an argument between coworkers, the conflict can display on incident once a plan or choice is necessary and they cannot go to a willpower or pinpoint a center ground. Usually feelings get to be extraordinary warning additional problems in the relationship, in spite of the detail that disagreement can be naturally real, Escalatory Spirals is a specific kind of unhelpful conflict that involves interaction. Defined by Wilmot and Hocker in Interpersonal Conflict, an escalatory spiral is a "relationship that groups around two or more destructive ends; the interaction turn out to be self-perpetuating." The example in the book shows two roommates involved in conflict. The conflict starts with a misinterpretation. As the conflict carry on, opinions and movements are happening as they would in an real conflict. Start as good friends and finishing with the damage of the friendship, the escalatory spiral indications how something escalates conflict minor...
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...Interpersonal Conflict in Film A relationship that looks successful does not necessarily reflect its quality. The fact is they require a lot of nurturing. And the reward must be greater than the costs associated with maintaining that relationship; otherwise roiling emotions and discord can exasperate the situation, causing irreparable damage that may lead to its demise. I have selected a scene from the movie American Beauty that represents interpersonal conflict handled ineffectively. Then I will explain how the same scenario could have unfolded if dealt with constructively. In the film, American Beauty, there is a scene where Colonel Fitts is driving his son, Ricky to school. Fitts is consequently disturbed by a welcome gift and greeting from his gay neighbors and asks his son “How come these faggots always have to rub it in your face? How can they be so shameless?” Ricky replies, “That’s the whole thing, Dad. They don’t feel like it’s anything to be ashamed of.” Fitts replies, “Well it is.” Then with a familiar disposition of appeasement, Ricky replies, “Ya, you’re right.” “Don’t placate me like I’m your mother boy.” “Forgive me sir for speaking so bluntly, those fags make me want to puke my guts out.” “Me too son, me too.” (Cohen & Mendes, 1999) It is quite clear that communications between father and son is stunted by the father’s oppression. He holds his son emotional hostage by subconsciously appealing for the answer that best appeases his own repression. The...
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...Unit 2 Assignment Job 1 Job Title: School Psychologist and Director of Guidance Job Description:The psychologist will serve as the coordinator of the school's special education services including resource rooms and a self-contained classroom for 2013-2014 school year. In addition, in working with our pre-school program, the psychologist must understand child development and be able to communicate clearly with faculty and families. The successful candidate will be able to read and interpret psychological testing in a manner that is helpful to children, parents and teachers. Also, as the Director of Guidance this individual will work with the Principal and other members of the administration to develop a school-wide, age appropriate guidance program that integrates aspects of Jewish life, Sephardic culture and social/emotional understanding. A PhD in Psychology or a PsyD is required for this position. Skills needed for the job, taken from both the job description and your own analysis of the job (Note: Be sure to list at least 5 skills, three of which are specific skills in the XYZ field): |Skill |Necessity of Skill | |1.Active Listening |To be able to fully understand the issues that the client is dealing with so I have the | | |best ways possible in finding solutions...
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...Interpersonal relationships in “HITCH” COM200: Interpersonal Communication Kyle Foster 7/14/14 Robert Strain In this movie, Will Smith’s character, Hitch, finds himself experiencing some dramatic irony when he seemingly sabotages his own love fife while attempting to create one for his client, Albert. This film is filled with areas that could use more thorough communication. One area in particular is when Hitch finds himself in trouble with the girl that he likes, Sara. After she discovers what Hitch does for a living, Hitch finds himself at an awkward point when he has to face some morality in what he does. The interpersonal conflict here stems from the animosity that both Hitch and Sara both face in other aspect of their lives. Hitch with his struggles in commitment, and Sara with her distrust in men. This internal conflict here brings both of them to a point in their lives where they meet and eventually fall in love, but not without some questionable interpersonal conflict handling regarding communication, first. Another mishandling is Sara’s investigations into who exactly the famed “Date Doctor” really is, she begins to put the pieces together that Hitch is actually him. She digs deep because she believes that this “Date Doctor” is only out to get men to be able to sleep with women, so therefore has a predisposition based on questionable sources (her best friend) and that this guy must be just like all the other bad men. Here we see that Sara needs...
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...Interpersonal Communication in the Movie Crash Jamillah Gleason COMM 200: Interpersonal Communication November 12, 2012 Instructor: Marcia Wynn Interpersonal Communication in the Movie Crash The movie "Crash" shows numerous examples of interpersonal conflicts between different characters in which all are interlocked with another. Interpersonal communication is "the process of exchanging messages, usually between two people, to create and share meaning" (Sole, 2011). This paper will identify one of the interpersonal conflicts of many that was poorly handled, and how it could have been dealt with in a different way. Conversation is an important part of connecting with others and forming relationships. It is the way things are said verbally or non-verbally to how an individual will react or decide to form a relationship with another. The character named Anthony is constantly struggling trying to prove that everyone is stereotyping black people. His constant complaining about stereotyping shows how low his self-esteem is to worry about what other people think. In the beginning he talks about how a waitress acted towards them by stereotyping. "That waitress sized us up in two seconds. We are black and black people don't tip, so she wasn't wasting her time. Now somebody like that, there is nothing you can do to change their mind" (Haggis, 2004). Anthony non-verbally self-disclosed a side of him that reveals that he also stereotypes individuals. ...
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