...Course Control Document Course Title: Interpersonal Communication for Professionals Course Number: COM3131 Prerequisites: Lower level courses successfully completed Credit Hours: 3.0 semester hours credit Contact Hours: 48 Lecture Hours: 48 Textbook Title: Interpersonal Skills in Organizations (5thedition) Publisher¿s name: McGraw-Hill Author¿s name: de Janasz, Dowd, and Schneider ISBN: 9781308107486 Instructor Qualifications: Earned doctorate or master¿s degree in communications or master¿s degree with 18 graduate credit hours in subject taught. Course Description: Presents an overview of intrapersonal and interpersonal communication issues in a professional setting and explores complex communication patterns between internal and external professional relationships. Topics focus on intrapersonal and interpersonal effectiveness, values and ethics, diversity, team and work group communication, conflict management, leadership, and networking. Course Topics: Intrapersonal effectiveness and self-awarenessValues and ethics in interpersonal communicationDiversity in professional settingsInterpersonal effectiveness in team and work group communication Decision making and creative problem solvingNegotiation and conflict managementLeadership, project management, and networking Course Objectives: Upon completion of the course, students are able to Understand basic elements of intrapersonal and interpersonal effectivenessExplore self-awareness, trust,...
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...(Schwartz, 2001). Performance evaluation can either involve a manager appraising the performance of their employees or it can be the other way round where the employee is asked to assess the performance of their supervisor. In addition to assessing various aspects that are directly related to the employees’ duties and responsibilities, performance evaluation also seeks to assess other additional aspect that as much as they might not be directly related to the duties and responsibilities of the employee, they have a significant impact on the employee’s capacity to effectively dispense their duties and responsibilities (Smither & London, 2009). Some of these factors might include: the ability of the employee to make timely decisions, the interpersonal skills of the employee and the ability of the employee to work with minimal supervision (Harvard Business School, 2009). There are various benefits that are associated with performance evaluation with the most obvious benefit being the fact that such exercises can be used to improve the overall performance of the employee under appraisal. This is because during such e valuations, specific aspects that have the potential to impact on the performance of the employee are analyzed and through these analyses, the Human Resource department of the organization can use the information obtained thereof to assess any weaknesses regarding the...
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...Collaboration Strategy Paper Verbal linguistic is the ability to communicate through language, reading, writing, and speaking. People with linguistic intelligence love and are talented with words. They enjoy reading, writing and learning languages. They have an ability to teach and explain things to others. They learn best by reading, taking notes and going to lectures. I can say that when I took the pathways to learning assessment my score for verbal linguistic was a 15. I do like to read, write, and tell stores I just don’t do it a lot. Visual Spatial intelligence is the ability to understand spatial relationships and to perceive and create images like visual art, graphic design, charts, and maps. People with visual intelligence are very artistic. They are very aware of their surroundings and are good at remembering images. They have a great sense of direction. They like to draw, paint and read maps. They learn best through drawings and visual aids. Interpersonal is the ability to relate to others, noticing their moods, motivations, and feelings like social activity, cooperative learning, and teamwork. People with interpersonal intelligence are good with people and thrive in social interactions. They are good at reading, empathize and understanding others. They are good at working with others and have many friends. They learn best through interaction and dialogue. I can say that when I took the pathways learning assessment my score for interpersonal was a 21 and I...
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...Abstract This paper will discuss the four approaches to employee development and which of the approaches are used at Toyota. This paper will explore the advantages and disadvantages of using retired employees to coach new employees in their new positions. This report will also examine how these employee development programs contribute to Toyota’s strength and commitment to continuous improvement and high quality. Finally this paper will discuss how Toyota’s HRM practices have created a competitive advantage for the automaker and whether or not a HR executive at another organization would suggest using the same approaches to development at their company. Toyota’s All-Out Drive to Stay Toyota Employee development is a joint and continuous effort between an employee and the organization for which the employee works, to improve the employee's knowledge, skills, and abilities. Successful employee development should find a balance between an individual's career goals and the organization's needs in order to get work done and achieve company goals (Ohr@umn.edu, 2010). Employee development programs make positive contributions to organizational performance. A company with highly skilled employees and supervisors can achieve much more than those companies that lack developed and skilled workers. Employee development programs make positive contributions to organizational performance. Retaining an employee saves the organization a great deal of money, and one of the best ways to...
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...Barbara Mozley February 17, 2014 MGT/311 Organizational Development Steve Broe Employee Portfolio: Management Plan In this summary I will discuss how the series of self-assessments results employees had taken to aid myself in how to manage the employee’s better. With the assessments I have received back from the employee’s, I need to create an Employee Portfolio for each of the employees to help guide in developing ways to best manage them. How might these three employees characteristics affect the performance of the organization and are there any recommendations for additional assessments[?] All in all I believe these three employees’ characteristics have a positive effect on the performance of the organization and are self-motivated, self-actualized employee, and the employee who needs close supervision is when management can provide an environment in which the employee’s enjoy what they do and feel like they have a purpose and have pride in their work. One thing I did notice though is that management does need to help the workers to develop skills for better work performance as well as to be able to advance in the company. Also management needs to give employee's a clear sense of direction of what their job scope is and have a clear picture of what work needs to been done. Management needs to take more time to acknowledge the employee's...
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...Career Assessment 2 RL Hewett Course School/Level Assessment Weight Submission Deadline B/PG 0.00% 30/03/2015 Coursework is receipted on the understanding that it is the student's own work and that it has not, in whole or part, been presented elsewhere for assessment. Where material has been used from other sources it has been properly acknowledged in accordance with the University's Regulations regarding Cheating and Plagiarism. 000847905 Fariha Rahman Tutor's comments Grade For Office Use Only__________ Awarded___________ Moderation required: yes/no Tutor______________________ Final Grade_________ Date _______________ The Importance of Interpersonal Leadership Introduction There have been several researches on how an individual leader can improve the skills on managing and guiding the members or employees to reach a desired goal. Building and maintaining relationships with employees or members in a team is what researchers tend to focus on more. There are reviews on psychological research on leaderships and they have been conducted for many years. Examples show that leadership is an independent variable (e.g. Bass, 1990; Rost, 1991; Yukl, 1989). This essay will talk about the importance of interpersonal leadership. But more importantly, this essay will discuss the possible arguments some authors and researches have put forward against interpersonal leadership and also how despite all the arguments, the weight of interpersonal leadership...
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...rate of achievement. Leaders and teachers are at the epicenter of learning. Students expect us as educators to guide them through the learning process “feeding’ them the best amount of education in order to perform and compete with the rest of the world. When we receive excellence from students, it will be known that achievement has been met. This essay demonstrates my personal philosophy of supervision. One of the most tangible assets within all leaders / supervisors is their ability to use effective interpersonal skills to mold and shape their school community. Interpersonal skills are the abilities that will allow a person to interact positively and work effectively with others. When developing these skills, a important goal for success is acquiring training and professional development that will make the skills stronger with one another. This development of interpersonal skills will allow various issues in the school community to be handled appropriately. These skills have many areas. The areas that seem to be most important are communication, listening, and directing/ delegating. More times than none, supervisors/ leaders...
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...Paese 2002). The purpose of this paper is to create my own personal development plan based on the Central Michigan University (CMU) leadership competency model, leadership theories and personality tests. This will serve as a framework to allow me to identify my own weaknesses and strengths, and develop my leadership capacity, allowing myself to be able to achieve the vision I set for myself and the current business environment. The vision I had for myself is to enter the Marketing Industry, focusing on business development, and ultimately becoming an entrepreneur. Business development has been said to be a synthesis of strategic analysis, marketing and sales (The Editor, 2012). The competencies required are ‘strong research skills’, to evaluate the business environment, ‘people and communication skills’, to build partnership and rapport with other organization and with a ‘deal closing instinct’, to ensure closing of sales (The Editor, 2012). This leadership development plan will be helping me in preparing to be a future business development director or an entrepreneur at the end of my career. Lastly, I would seek a Major of the Singapore Armed Forces, who has seen me in a leadership role, to provide feedback on my personal leadership development plan. Central Michigan University Leadership Competency Model The Central Michigan University leadership competency model has identified leaders with several competencies such as skills, behaviors, abilities, knowledge and...
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...1 Purpose of Interpersonal Skills In Effective Performance Appraisal 1.0 INTRODUCTION When asked what is Interpersonal skills, the answers quite straight forward, people interacting with other people, that's what interpersonal skill means. We all start doing it from the moment we're born. And if all goes well as we grow up, we get more skilled at communicating our wants and needs, our feelings and thoughts. We also learn to interpret other people’s feelings in turn, so that in adulthood we are aware of how our behavior impacts on others. People with good interpersonal skills are easy to be around. They tend to connect with other people effortlessly, they seem to know the right things to say and they make communication in general an easy process. Interpersonal skills are one of those things that we really notice when someone lacks it. When we're in new or awkward situations or when we imagine that there are rules of behavior that everyone else seems to know but us. Mastering interpersonal skills is very essential in today’s globalized business world. As communication is the corners stones of modern business, how are we supposed to survive and thrive when we can’t communicate with our peers? Interpersonal skills are not only required for running a business but also one of the key components of performance appraisal. If any of the two parties in performance appraisal namely, appraiser or appraisee lack interpersonal skills the appraisal will not be effective. If the appraiser...
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...they have learning styles and personality traits that vary. It is a hard task to meet each learning style during one project, but individuals need to learn to adapt. For example, a visual learner must learn to adapt to writing notes during a lecture. In this paper I will develop strategies to help me, as a logical learner/thinker, communicate and collaborate well with other learning/personality styles. The Visual Learner The learning style assessment states that I am a logical learner; this means that I like to brainstorm ideas and create an outline. Being in an online class, I would be able to create an outline of ideas that the team members have come up with and post them on the computer for everyone to see. Individuals are able to post questions and responses on the computer; this is a strategy that will help visual learners keep up with what is going on. The Kinesthetic Learner A kinesthetic learner must be able to work everything through hands-on experience. I believe allowing this learner to be the one to type up the final version for an assignment would be beneficial. This will allow the individual to read the final paper while typing it up; therefore gaining knowledge from hands-on experience. The Interpersonal Learner This learner will definitely benefit from being in a learning team. The individual will be able to bounce ideas off other members, and then an individual with an organizer personality would be able to organize these ideas in an outline. I would make...
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...Intra- and Interpersonal Competencies (IIC) 1. Introduction 1. Human beings are social animals. We meet people and make friends throughout our life. However, building a positive relationship is not an accident; it requires understanding and efforts, and is an art to be learned and practiced. Learning, developing, expanding, and improving interpersonal skills and competencies are essential for future success. This course prepares students for their future by helping them improve themselves and their relationships with family members, friends, classmates, co-workers and even people who may be perceived as difficult. Aims & Objectives 2 This course aims at increasing students’ knowledge and understanding of basic human communication principles, identifying their strengths and weaknesses in intrapersonal and interpersonal communication, developing skills to achieve positive relationships with significant others and people around them. 2.2 By the end of the course, students should be able to: 2.2.1 understand the concept of self; 2.2.2 know themselves throughout the life span and personality types; 2.2.3 identify emotion and feelings and develop appropriate skills to express them; 2.2.4 clarify values and understand moral development; 2.2.5 develop better listening skills and master basic skills of giving and receiving responses; 2.2.6 understand features of healthy relationship and identify skills for managing...
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...Overview This paper offers the non-subject specialist an overview of the literature which has influenced the development of listening and interpersonal skills in UK higher education. It refers to articles, seminal texts and writers within the field. In order to provide some context, the first section of the review covers some issues relating to the definition of listening and interpersonal skills and some examples are presented to demonstrate their interdependence. The importance of these skills within occupational and educational domains is also highlighted. The review then goes on to place listening and interpersonal skills in context by exploring historical perspectives, factors influencing current developments and providing an indication of issues which may affect future development. The paper introduces different approaches to listening and interpersonal skills within some key disciplines and considers the extent to which the teaching and learning of listening and interpersonal skills has been integrated within these discipline. In conclusion we consider emerging themes relating to advances in technology and widening participation, including the cross cultural agenda. A glance at the definitions section below will reveal the substantial overlap that exists between this topic and some of the other LearnHigher learning areas, most notably those relating to oral communications and group work. Although we acknowledge this overlap at various points during the review, readers...
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...Communication and Collaboration Strategy Paper Can people with different learning styles and personalities effectively communicate and collaborate on various tasks and assignments? The way that a person learns new skills and abilities depends on his or her learning style and personality. Identifying one’s learning style is important so he or she can expand his or her learning knowledge base and identify his or her strengths and weaknesses. An individuals’ unique learning style relates to how an individual learns and processes the information he or she is given, and dictates how he or she studies and works within a group. The results from the learning pathways assessment revealed that my learning style is intrapersonal and musical. The skills and abilities related to the learning style of intrapersonal and musical are the ability to understand my own thoughts and behaviors, and the ability to think and reason on higher levels. Additionally with the learning style of musical I possess the ability to understand and develop meanings of sounds and patterns. Each learning style people develop have different attributes used to develop better understanding of the world around them. For example, another learning style an individual can possess is logical-mathematical intelligence. An individual with logical-mathematical intelligence has the skills and abilities to solve problems and possess logical reasoning skills (Carter, Bishop, & Kravits, 2007). Moreover, people who possess the...
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...Personal Leadership Development Plan An effective leader must have a plan for success. This includes a personal plan of growth as well as a professional plan for improvement. This paper will attempt to highlight my personal strengths and weaknesses as leader, identify the areas needed for improvement, and identify the leadership skills and practices that I will use to become an effective leader. This paper will also give an outline of the goals that I consider a priority and a timeline for this development. The overall result will be an inclusive leadership plan of development that I will use to grow myself as well as any organization that I work for in the future. The assessments in the text allowed clear insight into areas pertaining to my leadership skills. Each assessment challenged me to look within and theorize how I currently handle or would handle different situations. Each scenario highlights real world applications that exhibit the type of leader that I desire to be. This is mostly done by exposing my areas of strengths and weaknesses in my leadership abilities. Strengths An effective leader should be able to draw on his or her strengths to better lead their subordinates. I am able to identify many areas where my strengths are. For instance, I am highly organized. Organization is a key aspect of being an effective leader. I have always found it easier to manage my day when I have a to-do-list that I follow. This allows me to clearly the see the tasks that need...
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...GEN/200 05-23-2011 Professor Heiko Sweeney Abstract This paper discusses and developments a strategy to collaboration and communication between different members of a group that is tasked with functioning as a team. Team functionality described in particular group or team that is comprised of people who possess different personality types and different styles of learning. There will be at least three different learning styles explained. The strategy includes the design of a proficient strategy for the collaboration and communication between the various learning styles. Discussed in this paper; there are at least three different types of personality that explained. The strategy explained within the text includes the development of a method to proficiently collaborate and communicate between the varying kinds of different personalities. The assignments titled ³Multiple Pathways to Learning´ and ³Personality Spectrum´ used as information resources within the text. This paper will illustrate the concepts and strategies for success in a social setting, known as working with others. Communicating and Collaborating Strategy Communication is a skill that we learned and developed through the course of our lives experience. Whether it is verbal or nonverbal, we use it in our everyday lives. It makes you grateful, that I decided to return to school, in doing so I am now working to enhance my communication skills. On May 10, 2011, I started my general education courses, which...
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