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It Operations, Controls, Reporting, and Maintenance

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ITM423
IT operations, controls, reporting, and maintenance

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ITM423
IT operations, controls, reporting, and maintenance

As a project manager in charge of a specific project, management will look no further than your desk should the project fail. The project manager is accountable overall for the status and the success of the project. Upper management will not care if external factors caused the project to fail they will only see the money the company has lost and look to you for answers. For this reason, and many others an effective project manager should build project controls into their project as the work progresses. “Project Controls encompass the people, processes and tools used to plan, manage and mitigate cost and schedule issues and any risk events that may impact a project” (projectcontrolsonline.com). Implementing project monitoring and control measures allows the project manager to effectively understand and communicate the project’s progress (R, 2009). In order to effectively monitor and control a project the project manager must work towards promoting a culture of accountability and responsibility while cementing their authority. Maintaining effective accountability for a project starts with the organization, supervisor, or the person that assigns the project to the project manager. It is their responsibility to effectively communicate to the project manager the level of “authority they will be given for each project they manage (Charvat, 2002)”. Problems such as “conflict, confusion, and communications (Charvat, 2002)”can result from a lack of direction at the outset of the project. It is then up to the project manager to determine whether the appropriate level of authority has been bestowed given the complexity of the project. Most projects span multiple departments; the project manager cannot effectively complete their

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