...I find that The Lawn Care Company’s strategic mission is to provide the highest quality grass seed and fertilizer to their customers. They want to remain to have a competitive advantage and keep their brand known around the world. They strive to remain market leaders and target premium class customers like golf clubs and parks. As a company they have put continued emphasis on delivering “the right product to the right customer at the right time.” As Collier and Evans (2012, p.75) explains that competitive priorities signifies the strategic emphasis that a company sets on certain performance measures and operational capabilities within value chain of the company. Currently the competitor learned the application business and was looking to explore residential work. They were marketing their service as “a beautiful lawn with a promise of no hassles.” This after sales service would most likely promote customer loyalty and word of mouth advertisement, which reduces marketing costs. I see the order qualifier as lawn care the provides quality grass seed and good products, but the order winner it would be the competitor providing application and ensuring the lawn condition would remaining in good standing through the growing season. If The Lawn Care Company expanded into not only being a supplier but also an applicator of their product, the primary focus would move from highest quality products to efficient application service. In order to achieve this, they can adopt the pre and postproduction...
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...Case Study: Hazel Introduction to Operations Management Jao, Arold Mikko A. Kaw, Seleena Marie H. EXPRODU XOC Mr. Joey Accuña View Point: Hazel Time Context:Present Objective:To prevent depletion of her financial resources by having a continuous source of income, which would preferably continue to increase proportionately with the number of years, for support of her basic needs. Statement of the Problem:Hazel is to choose from the most income generating method to have continuous financial stability supporting her basic and needs and current lifestyle. Areas of Consideration | Financial | Marketing | Production/Operation | Strengths | * Hazel has a small-scale lawn mowing business that earns meager income. | * 15years worth of experience from Fortune500. * Hazel earned loyal customers. * Word of mouth – free and indirect marketing from her current clients. | * Quality of service is tested – it is good enough to satisfies her neighbors and recommend her to others. | Weaknesses | * Her savings were depleted having no source of income for eight months since termination from the Fortune500 Company. | * Little knowledge of good marketing that is applicable to the nature of the business | * Unfamiliarity with the operations in terms of other variation of the service she offers that may result to poor and unwanted quality. | Opportunities | * The existence of her lawn mowing business can be a good credential that may enable her...
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...Quadrat Studies Analysis: 1. Were there more or fewer dandelions in the study area than most lawns in the neighbourhood? Propose two reasons for any difference. There were more dandelions in the study area then in most lawns in the neighbourhood because people will spray pesticides on their lawns to eliminate the dandelions so it improves the appearance of their homes. I also think that the digital field area will not be maintained and tended to as well as a person would take care of their own lawn. 2. Why is it important to choose your sample areas at random? It is important to choose your sample areas at random because you want every quadrat to have an equal chance of being selected. The selection of one location should also not influence which is selected next. This should avoid bias. It is important to do this so that it gives you a more accurate population total. (Otherwise you may over or under estimate) 3. Do you think this is a convenient method for estimating population size? Explain your answer. Yes I do think that this is a convenient method of estimating population size because it did not take much time, there are not many required materials, and the calculations are simple. It would be tedious, time consuming, and expensive to count the entire population area. 4. What do you think provides a more accurate estimation of population size: your numbers or the class numbers? Explain. I think that using the class average number of dandelions per quadrat...
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...a number of questions and provide feedback. Part (b) Individual report (30%) in week 9 - You will then need to use the feedback provided accordingly to improve your work and present it individually. It is expected that each student work independently on all the tasks set out in this assignment, applying problem solving strategies and selecting appropriate techniques in data analysis in order to produce an individual report according to the guidelines provided. This individual work must be your own work only with no consultation with others. The individual report must not exceed 2,000 words. Those reports that exceed the similarity index of 25% produced by Turnitin, can only achieve a maximum grade of E. Assignment Title: “Performance Lawn Equipment” Issue date: Week One: Monday 19/10/2015 Submission due date: Week 7: 07/12/2015 Week 9: Friday 08/01/2016: A single report per student should be submitted via the TURNITIN link in the Assessment folder. Assignment must not be e-mailed under any circumstances. Unit co-ordinator’s name: C F Shooshtarian Core learning outcomes | | On completion of this unit you should be able to: | Assessment number | 1 | Investigate and analyse a variety of problems and data sets in the context of different analytics to develop insights in order to support management decision making. | 1 | | | 2 | | | | 2 | Apply statistical and mathematical technique to find solutions to analysis conducted using suitable software. | 1...
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...New Water Sources Mark Harbison Southern New Hampshire University Water is one of our most preciouses and sought after resource. With cities facing rapid population growth, sources of fresh clean water are running low and some of these cities are looking at the possibility of creating new water reservoirs to solve this problem. On paper these reservoirs look good. They provide ample supplies of water, while giving people a place to relax and for recreation. But is the cost of the new reservoir worth the damage to the existing ecosystem? One such proposed reservoir, the Marvin Nichols Reservoir, is the center of much debate here in Northeast Texas. The new lake will cover over 72,000 acres of hardwood forest, river bottoms, farmland, and ranchland. With most of the water going to the Dallas Fort Worth Metroplex, is the damage to the current ecosystem really necessary? Can the Metroplex enforce more water conservation regulations to save water without expanding their water sources? What will happen to the native plants and animals in the area? All these questions are at the center of a huge debate over the proposed reservoir. Now the Dallas area is one of our nation’s fastest growing areas. From 2010 to 2013 this area has seen a growth rate of 6.0 percent, which brings the current population to just fewer than 7 million people. This Growth can be attributed to the relatively low cost of living in the area. The State of Texas as a whole profited a great...
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...Hazel’s Lawn Care Services Investopedia defines forecasting as the use of historic data to determine the direction of future trends. Forecasts are important for planning what resources will be required to fulfil business objectives in the future and estimating expected income and cash flow. Forecasting the number of jobs, the types of jobs, the frequency of jobs, labour, equipment and consumable requirements to accomplish the different types of services offered as well as consideration of rescheduling factors such as customer cancellations and weather conditions will allow Hazel to estimate which, how much and when resources will be required going into the future. Forecasting the cost of each service that she offers would be necessary for determination of expected pricing, and, when coupled with resource forecast, expected expenses, budget, revenues, income, and business cash flow can be further forecasted. Accurate forecasting is fundamental to the success of her new business. Management Study Guide explains inventory management to be the continuous process of monitoring, controlling and reviewing inventory to maintain optimum inventory for the business to meet its requirements without under or over inventory. Hazel’s inventory will consist of consumables for her job, such as gas, oil, fertilizer and garbage bags as well as spare personal protective equipment such as safety glasses, gloves and boots and maintenance spares for her equipment. Quite often Hazel will have...
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...Gas Gangrene Case Study Kenneth Suggs was omitted to North Cypress Medical Hospital on June 12, 2008 where he was diagnosed with gas gangrene. Suggs’ is a 45 year old white male, weighs 180 pounds, and is at the height of 5’10. At arrival his symptoms were recorded as severe pain, tenderness and swelling around the wound. He had skin discoloration and the wound had a foul odor. He also complained of a “crackly” sound when he pressed around the wound. When examined, the patient was running a high fever and had brownish pus leaking from the site of trauma. Suggs explained to nurses that he was in a lawn mowing accident that resulted in a deep puncture wound in his left foot from a piece of blade that had broken off the mower. Due to the odor,...
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...| ABC Wireless Communication BPO | | Case Study 2 | N/A | 2/10/2013 | | 1. Service contract for ABC Wireless Communication 2.1. Introduction: ABC Wireless Communication is a leader in the telecommunication industry. It provides wireless service to more than 1million customers in an around the US. ABC Wireless has been in business for 22 years. Our yearly revenue is about 100M. We have 5 thousand employees in the US. The company is very proud of its network and emphasizes the reliability of its network compare to its competitors. It has 2,589 cell sites comprising of HVAC units, Generators, and RF equipment. Maintaining this equipment is crucial to our network performance. Each cell site has from 1-4 HVAC units along with a permanent generator. Our equipment generates a lot of heat and will shut down if the shelter that houses the equipment gets above 95degrees. This is why our HVAC units are so essential. Our generators are used as emergency backup whenever we lose commercial power to our cell sites. This is also important to our business. The generator and HVAC are significant to keeping our telecommunication equipment running at all times. We are a telecommunication company and all of our employees are skilled in wireless equipment operation, maintenance, and installation. Our core business is geared towards wireless innovation, maintenance, operation and most of all quality customer experience on our network. In order for us to concentrate on the best...
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...current work ethic of teenagers and college students who are entering the work force. The thoughts of these employees regarding hard work and scamming will also be discussed. The impacts that this work ethic will have on the future of American business will also be considered. Describe how typical the attitudes that Sheehy reports appear to be in work environments you have experienced. I have been with my company for 23 years. I am intricately involved in the hiring process. During the first year of employment, the attendance of employees is looked at very seriously. We set this expectation before the employees sign their name on the dotted line. Our retention ratio due to attendance issues is about 75%. These new employees study the handbook with diligence and find every possible loophole to their benefit. The mindset is not to work as hard as they can and do a good job, it is to do the least they can to get by. Instead of being grateful for the great benefits the company offers, they complain about having to be called in when necessary. There is no more the thought that they will make a career with a great company, but it is just used as a method to pay the bills and if this doesn’t work out, they will go somewhere else. We are in the customer service environment and the philosophy, “The customer is always right” is very difficult to get the new hires to embrace. They feel if the customer is rude to them or if the customer continues to ask them the same question...
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...Customer service is a major force in industry. Whether it’s laying pipe down for a lawn, repairing an automobile, or renting a room for the night, people have in some way, shape, or form have worked in/dealt with customer service. I chose my major (hospitality) based on the fact that I want to provide a needed service for people. I enjoy helping people in any way I can; in the hotel industry, that means a good night’s rest. When it comes to that field, people stay in hotels either do so after a long day of driving or because they are staying for a vacation, generally. Even though I’ve worked in a couple different service industries, I’m taking this course to help improve my customer service skills. One of my life’s objectives is to become a well-rounded manager-perhaps owner- of a successful hotel. I believe that this course can be helpful with that. One of the course objectives is to use actual case studies of successful customer service; I also want to see failed customer services case studies, so I can see where that particular scenario went wrong, and how I could have turned the situation into a more positive outcome. Another reason to take this class is the benefit of becoming a better manager. If I can apply what I’ve learned in a classroom setting into the real world, I feel that I can have a successful career. Also, since I plan to be at the top of a business, I want to teach my employees what quality customer service looks like, and continually push them to hold that...
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...1. Which type of research includes an array of interpretative techniques which seek to describe, decode, translate, and otherwise come to terms with the meaning of certain phenomena? • Qualitative • Quantitative • Descriptive • Statistical 2. Which term below refers to the descriptors of variables computed from sample data used to estimate those same variables in the population? • Population parameters • Standard errors • Systematic estimates • Sample statistics Find the Latest Final Exam answers here QNT 565 Final Exam (Latest) 3. A population consists of the following data: 7, 11, 12, 18, 20, 22, 25. The population variance is • 36.82 • 22.86 • 5.16 • 6.07 4. If the hypothesis presented is tested using a .05 alpha level and the resulting p value is .01, which of the following interpretations of the results is most appropriate? • As income increases, food expenditures increase. • There is a relationship between income and food expenditures. • As income decreases, the percentage of income spent on food increases. • There is no relationship between income and food expenditures. 5. Paired comparison scales result in _____ data. • ratio • interval • ordinal • nominal To download the Complete Assignment of QNT/565 Class check QNT 565 Entire Course 6. Five homes were recently sold in Oxnard Acres. Four of the homes sold for $400,000 while the fifth home sold for $2.5 million. Which measure of central tendency best represents a typical home...
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...Establish and Manage Your Home Lawn The home lawn and turf areas surrounding churches, parks, and office buildings do more than just serve as pleasant green backdrops. The grass plants that make up the lawns serve as miniature air-conditioners and pollution-abatement centers. On a block of eight houses, the front lawns have the cooling effect of 70 tons of air-conditioning. The plants, in transpiring water to cool themselves, also cool the surrounding area. Roughly 50 percent of the heat striking a turf area is eliminated by transpiration. When the temperature of the sidewalk is 100 °F, the temperature of the adjacent turf remains near 75 °F. This cooling may last into the night, with studies showing a 13-degree cooling at 9 p.m. This air-conditioning is not free, however. An average 5,000-square-foot lawn transpires about 3,000 gallons of water on a hot summer day. If this water is not supplied by rain, it must be applied by some other means. Turfgrass also functions as a noise barrier. Studies at the Riverbank Acoustical Laboratory in Geneva, Illinois, found Kentucky bluegrass turf more sound-absorbent than a heavy carpet on a felt pad. One of the most significant byproducts of a living, green backdrop is its effect upon the atmosphere. A 250-square-foot lawn produces enough oxygen for a family of four. The average lawn traps significant amounts of carbon dioxide, peroxyacetyl nitrates, and ozone, as well as particulate matter. A most important effect is the prevention of soil...
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...RATIOS 13 LIQUIDITY RATIOS 14 LEVERAGE RATIOS 15 ACTIVITY RATIO 16 SHARE PRICE 17 RECOMMENDATIONS 18 REFERENCES 19 INTRODUCTION Spectrum Brands (SPC) is a global branded consumer products company with seven major product lines including Rayovac consumer batteries, Tetra pet supplies, Remington electric shaving, grooming and personal care products, VARTA portable lighting, Vigoro lawn care, Sta-Green lawn and garden, Repel, Hot Shot, and Spectracide household insect control. After acquiring United Industries from Thomas H. Lee (THL) the Boston based private equity firm in 2005, Rayovac (ROV) changed its name to Spectrum Brands and started trading on the New York Stock Exchange (NYSE) as “SPC”. World Market The worldwide market sector in which Spectrum competes is estimated to be US$300 billion1. The worldwide market for batteries alone is estimated at US$50 Billion2. Worldwide dog and cat food sales stood at US$45.12 billion, a 4.9% increase over the previous year3. The market for grooming consumer product is about 16 billion4. Spectrum also competes in the $8 billion 5 consumer lawn and garden market. Corporate History Rayovac Corporation is the third leading U.S. manufacturer of alkaline storage batteries and the market leader in other battery categories such as hearing aids, computer backup,...
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...CASE STUDY #1 “What’s the Buzz on Smart Grids?” Reyes, Mhara Fhe P. Llano, Jeffrey D. Gabriel, Dianne Nicole G. Mendoza, Nevi D. Lipalam, John Bryan G. GROUP 3 SUMMARY: The United States is outdated and inefficient in terms of their electricity infrastructure. The grid provides no information about how the customers are using that energy, making it difficult to develop more efficient approaches to distribution. Smart grid enables information to flow back and forth between electric power providers and individual households to allow both consumers and energy companies to make more intelligent decisions regarding energy consumptions, and that’s why smart grid reduce costs, save energy and increase reliability. Information from smart grids would show utilities when to raise prices when demand is high or lower when demand lessens. If the Smart grid is implemented nationwide 5 to 15 percent in energy consumption will decrease. Smart grids is their ability to detect sources of power outages more quickly and precisely at the individual household level. In order to manage the smart grid it requires technology like network and switches for power management, sensors and monitoring devices to track the usage of energy and their distribution trends also systems linked to programmable appliances to run them when energy is least costly.SmartGridCity in Boulder, Colorado are attracting attention because of power flowing from a small number of power plants, the smart grid will...
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...Canada and Mexico. In addition, it ranks 127th in Forbes Global list of the 2000 largest companies. Such dominance boosts brand awareness for such private brands as Pegasus Faucets, Husky Hand Tools, and Vigoro Lawn Care Products. Such brand awareness is fortunate for Home Depot since recent studies show that 80% shoppers have a positive attitude about private brand labels and some even perceive their quality as being superior. • Rapid Deployment Centers -Home Depot plans on increasing its utilization of Rapid Deployment Centers (RDC). RDCs allow the use of a single purchase order to consolidate product needs and more rapidly replenish inventories to individual stores from the center locations. Home Depot currently employs five Rapid Deployment Centers and plans to open additional centers in 2010. The result of this implementation will be improved transportation, and reduced lead time from notification of needs to inventory replacement. It is anticipated that this method will increase efficiently substantially. Weaknesses • Negative Comparable Store Sales Figures - Home Depot suffered a decrease in same store sales, down 8.7% is 2009 as compared to a smaller decrease of 6.7% in 2008. The decline is significant because it is a measure of operational productivity. In the case of Home Depot, some of the decrease may be attributable to the economic decline and the accompanying reduction of construction and home improvement expenditures. The current economic client and comparable store...
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