...Case Study: Hazel Introduction to Operations Management Jao, Arold Mikko A. Kaw, Seleena Marie H. EXPRODU XOC Mr. Joey Accuña View Point: Hazel Time Context:Present Objective:To prevent depletion of her financial resources by having a continuous source of income, which would preferably continue to increase proportionately with the number of years, for support of her basic needs. Statement of the Problem:Hazel is to choose from the most income generating method to have continuous financial stability supporting her basic and needs and current lifestyle. Areas of Consideration | Financial | Marketing | Production/Operation | Strengths | * Hazel has a small-scale lawn mowing business that earns meager income. | * 15years worth of experience from Fortune500. * Hazel earned loyal customers. * Word of mouth – free and indirect marketing from her current clients. | * Quality of service is tested – it is good enough to satisfies her neighbors and recommend her to others. | Weaknesses | * Her savings were depleted having no source of income for eight months since termination from the Fortune500 Company. | * Little knowledge of good marketing that is applicable to the nature of the business | * Unfamiliarity with the operations in terms of other variation of the service she offers that may result to poor and unwanted quality. | Opportunities | * The existence of her lawn mowing business can be a good credential that may enable her...
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...a number of questions and provide feedback. Part (b) Individual report (30%) in week 9 - You will then need to use the feedback provided accordingly to improve your work and present it individually. It is expected that each student work independently on all the tasks set out in this assignment, applying problem solving strategies and selecting appropriate techniques in data analysis in order to produce an individual report according to the guidelines provided. This individual work must be your own work only with no consultation with others. The individual report must not exceed 2,000 words. Those reports that exceed the similarity index of 25% produced by Turnitin, can only achieve a maximum grade of E. Assignment Title: “Performance Lawn Equipment” Issue date: Week One: Monday 19/10/2015 Submission due date: Week 7: 07/12/2015 Week 9: Friday 08/01/2016: A single report per student should be submitted via the TURNITIN link in the Assessment folder. Assignment must not be e-mailed under any circumstances. Unit co-ordinator’s name: C F Shooshtarian Core learning outcomes | | On completion of this unit you should be able to: | Assessment number | 1 | Investigate and analyse a variety of problems and data sets in the context of different analytics to develop insights in order to support management decision making. | 1 | | | 2 | | | | 2 | Apply statistical and mathematical technique to find solutions to analysis conducted using suitable software. | 1...
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...Hazel’s Lawn Care Services Investopedia defines forecasting as the use of historic data to determine the direction of future trends. Forecasts are important for planning what resources will be required to fulfil business objectives in the future and estimating expected income and cash flow. Forecasting the number of jobs, the types of jobs, the frequency of jobs, labour, equipment and consumable requirements to accomplish the different types of services offered as well as consideration of rescheduling factors such as customer cancellations and weather conditions will allow Hazel to estimate which, how much and when resources will be required going into the future. Forecasting the cost of each service that she offers would be necessary for determination of expected pricing, and, when coupled with resource forecast, expected expenses, budget, revenues, income, and business cash flow can be further forecasted. Accurate forecasting is fundamental to the success of her new business. Management Study Guide explains inventory management to be the continuous process of monitoring, controlling and reviewing inventory to maintain optimum inventory for the business to meet its requirements without under or over inventory. Hazel’s inventory will consist of consumables for her job, such as gas, oil, fertilizer and garbage bags as well as spare personal protective equipment such as safety glasses, gloves and boots and maintenance spares for her equipment. Quite often Hazel will have...
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...and college students who are entering the work force. The thoughts of these employees regarding hard work and scamming will also be discussed. The impacts that this work ethic will have on the future of American business will also be considered. Describe how typical the attitudes that Sheehy reports appear to be in work environments you have experienced. I have been with my company for 23 years. I am intricately involved in the hiring process. During the first year of employment, the attendance of employees is looked at very seriously. We set this expectation before the employees sign their name on the dotted line. Our retention ratio due to attendance issues is about 75%. These new employees study the handbook with diligence and find every possible loophole to their benefit. The mindset is not to work as hard as they can and do a good job, it is to do the least they can to get by. Instead of being grateful for the great benefits the company offers, they complain about having to be called in when necessary. There is no more the thought that they will make a career with a great company, but it is just used as a method to pay the bills and if this doesn’t work out, they will go somewhere else. We are in the customer service environment and the philosophy, “The customer is always right” is very difficult to get the new hires to embrace. They feel if the customer is rude to them or if the customer continues to ask them the same question over and over again, they have...
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...| ABC Wireless Communication BPO | | Case Study 2 | N/A | 2/10/2013 | | 1. Service contract for ABC Wireless Communication 2.1. Introduction: ABC Wireless Communication is a leader in the telecommunication industry. It provides wireless service to more than 1million customers in an around the US. ABC Wireless has been in business for 22 years. Our yearly revenue is about 100M. We have 5 thousand employees in the US. The company is very proud of its network and emphasizes the reliability of its network compare to its competitors. It has 2,589 cell sites comprising of HVAC units, Generators, and RF equipment. Maintaining this equipment is crucial to our network performance. Each cell site has from 1-4 HVAC units along with a permanent generator. Our equipment generates a lot of heat and will shut down if the shelter that houses the equipment gets above 95degrees. This is why our HVAC units are so essential. Our generators are used as emergency backup whenever we lose commercial power to our cell sites. This is also important to our business. The generator and HVAC are significant to keeping our telecommunication equipment running at all times. We are a telecommunication company and all of our employees are skilled in wireless equipment operation, maintenance, and installation. Our core business is geared towards wireless innovation, maintenance, operation and most of all quality customer experience on our network. In order for us to concentrate on the best...
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...SPECTRUM BRANDS FINANCES 12 SALES 12 INCOME 13 PROFITABILITY RATIOS 13 LIQUIDITY RATIOS 14 LEVERAGE RATIOS 15 ACTIVITY RATIO 16 SHARE PRICE 17 RECOMMENDATIONS 18 REFERENCES 19 INTRODUCTION Spectrum Brands (SPC) is a global branded consumer products company with seven major product lines including Rayovac consumer batteries, Tetra pet supplies, Remington electric shaving, grooming and personal care products, VARTA portable lighting, Vigoro lawn care, Sta-Green lawn and garden, Repel, Hot Shot, and Spectracide household insect control. After acquiring United Industries from Thomas H. Lee (THL) the Boston based private equity firm in 2005, Rayovac (ROV) changed its name to Spectrum Brands and started trading on the New York Stock Exchange (NYSE) as “SPC”. World Market The worldwide market sector in which Spectrum competes is estimated to be US$300 billion1. The worldwide market for batteries alone is estimated at US$50 Billion2. Worldwide dog and cat food sales stood at US$45.12 billion, a 4.9% increase over the previous year3. The market for grooming consumer product is about 16 billion4. Spectrum also competes in the $8 billion 5 consumer lawn and garden market. Corporate History Rayovac Corporation is the third leading U.S. manufacturer of alkaline storage batteries and the market leader in other battery categories such as hearing aids, computer backup,...
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...CASE STUDY #1 “What’s the Buzz on Smart Grids?” Reyes, Mhara Fhe P. Llano, Jeffrey D. Gabriel, Dianne Nicole G. Mendoza, Nevi D. Lipalam, John Bryan G. GROUP 3 SUMMARY: The United States is outdated and inefficient in terms of their electricity infrastructure. The grid provides no information about how the customers are using that energy, making it difficult to develop more efficient approaches to distribution. Smart grid enables information to flow back and forth between electric power providers and individual households to allow both consumers and energy companies to make more intelligent decisions regarding energy consumptions, and that’s why smart grid reduce costs, save energy and increase reliability. Information from smart grids would show utilities when to raise prices when demand is high or lower when demand lessens. If the Smart grid is implemented nationwide 5 to 15 percent in energy consumption will decrease. Smart grids is their ability to detect sources of power outages more quickly and precisely at the individual household level. In order to manage the smart grid it requires technology like network and switches for power management, sensors and monitoring devices to track the usage of energy and their distribution trends also systems linked to programmable appliances to run them when energy is least costly.SmartGridCity in Boulder, Colorado are attracting attention because of power flowing from a small number of power plants, the smart grid will...
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...1. Which type of research includes an array of interpretative techniques which seek to describe, decode, translate, and otherwise come to terms with the meaning of certain phenomena? • Qualitative • Quantitative • Descriptive • Statistical 2. Which term below refers to the descriptors of variables computed from sample data used to estimate those same variables in the population? • Population parameters • Standard errors • Systematic estimates • Sample statistics Find the Latest Final Exam answers here QNT 565 Final Exam (Latest) 3. A population consists of the following data: 7, 11, 12, 18, 20, 22, 25. The population variance is • 36.82 • 22.86 • 5.16 • 6.07 4. If the hypothesis presented is tested using a .05 alpha level and the resulting p value is .01, which of the following interpretations of the results is most appropriate? • As income increases, food expenditures increase. • There is a relationship between income and food expenditures. • As income decreases, the percentage of income spent on food increases. • There is no relationship between income and food expenditures. 5. Paired comparison scales result in _____ data. • ratio • interval • ordinal • nominal To download the Complete Assignment of QNT/565 Class check QNT 565 Entire Course 6. Five homes were recently sold in Oxnard Acres. Four of the homes sold for $400,000 while the fifth home sold for $2.5 million. Which measure of central tendency best represents a typical home...
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...SWOT Analysis Home Depot Strengths • Brand Awareness - Home Depot is the world’s largest company in the home improvement retail industry with revenues exceeding $70 billion. Specifically, while Home Depot is the fourth largest retailer in the United States, it is the largest in both Canada and Mexico. In addition, it ranks 127th in Forbes Global list of the 2000 largest companies. Such dominance boosts brand awareness for such private brands as Pegasus Faucets, Husky Hand Tools, and Vigoro Lawn Care Products. Such brand awareness is fortunate for Home Depot since recent studies show that 80% shoppers have a positive attitude about private brand labels and some even perceive their quality as being superior. • Rapid Deployment Centers -Home Depot plans on increasing its utilization of Rapid Deployment Centers (RDC). RDCs allow the use of a single purchase order to consolidate product needs and more rapidly replenish inventories to individual stores from the center locations. Home Depot currently employs five Rapid Deployment Centers and plans to open additional centers in 2010. The result of this implementation will be improved transportation, and reduced lead time from notification of needs to inventory replacement. It is anticipated that this method will increase efficiently substantially. Weaknesses • Negative Comparable Store Sales Figures - Home Depot suffered a decrease in same store sales, down 8.7% is 2009 as compared to a smaller decrease of 6.7% in 2008. The decline...
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...A Case Study on O.M Scott & Sons Co. Table of Contents Objective……………………………………………………….…………1 Company Background……………………………………………………1 Ratio Analysis…………………………………………………………….1 Pro Forma Analysis……………………………………………………….3 Sensitivity Analysis……………………………………………………….3 Recommendations for Management………………………………………4 Summary of Case Study…………………………………………………..4 Appendix………………………………………………………………….5 Objective This paper will seek to analyze the financial statements of the O.M Scott & Sons Company during the years 1957-1961, in order to provide readers with a thorough understanding of the various factors that may influence the future success of this business. Additionally, recommendations based on an analysis of their financial statements will be offered for the management of O.M Scott & Sons to implement in the following years. Company Background Headquartered in Ohio, the O.M Scott & Sons Company has operated in the lawn care industry since 1868 and has grown into a successful business with a positive outlook. In fact, management within the company set an ambitious goal of increasing annual growth rate in sales and profits to 25% in the year 1959. According to management, one of the main factors limiting O.M Scott & Sons companies’ growth was the inability for their dealers to carry a sufficient amount of stock for customers. However, company officials feel that their use of a trust receipt program and other decisions will benefit the company’s current financial...
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...this town filed a class-action lawsuit against ExxonMobil because of this incident. This residential area is seeking more than $5 million in damages. There were 22 homes that had to be evacuated, and the pipelines rupture spread as far as 18 miles in this town. An Exxon spokesperson said the current estimate is 5,000 barrels of Wabasca heavy crude — or 210,000 gallons — spilled from the breach (Arktimes). Due to the obstruction the town had to endure when they were suddenly flooded by crude oil, “a growing international debate over corporate influence” according to the Arktimes (Koon and Peacock, 2013). A video of a resident in the area was posted on YouTube later that day. You can clearly see the large amount of oil gushing from the lawns of these people’s homes. One of the most grotesque features of this 30-second video clip is the description of the smells the man has to endure while driving through his once neatly kept neighborhood. Imagine having that happen in a surrounding town and having to deal with the destruction that was left. ExxonMobil was also found liable for “a long-running lawsuit over groundwater contamination caused by the gasoline additive MTBE” (USAtoday.com). This lawsuit took about three months, which is the longest trial in New Hampshire history. The jury ordered the oil giant to pay $236 million to New Hampshire to clean it up (USAtoday.com). These two factors leave a lot...
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...Establish and Manage Your Home Lawn The home lawn and turf areas surrounding churches, parks, and office buildings do more than just serve as pleasant green backdrops. The grass plants that make up the lawns serve as miniature air-conditioners and pollution-abatement centers. On a block of eight houses, the front lawns have the cooling effect of 70 tons of air-conditioning. The plants, in transpiring water to cool themselves, also cool the surrounding area. Roughly 50 percent of the heat striking a turf area is eliminated by transpiration. When the temperature of the sidewalk is 100 °F, the temperature of the adjacent turf remains near 75 °F. This cooling may last into the night, with studies showing a 13-degree cooling at 9 p.m. This air-conditioning is not free, however. An average 5,000-square-foot lawn transpires about 3,000 gallons of water on a hot summer day. If this water is not supplied by rain, it must be applied by some other means. Turfgrass also functions as a noise barrier. Studies at the Riverbank Acoustical Laboratory in Geneva, Illinois, found Kentucky bluegrass turf more sound-absorbent than a heavy carpet on a felt pad. One of the most significant byproducts of a living, green backdrop is its effect upon the atmosphere. A 250-square-foot lawn produces enough oxygen for a family of four. The average lawn traps significant amounts of carbon dioxide, peroxyacetyl nitrates, and ozone, as well as particulate matter. A most important effect is the prevention of soil...
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...Management: John Deer Case Study The company that has been chosen for this case study is John Deere Equipments. This company was founded by John Deere in 1837 and was incorporated in 1868 as Deere & Company. John Deere started this company as a one-man blacksmith shop and it is now a worldwide corporation that has its offices in more than 160 countries and employs more than 46,000 people. John Deere is one of the oldest industrial companies in the United States and it is guided by the original values of quality, innovation, integrity, and commitment that John Deere instilled at the beginning. The business strategy of John Deere, in their own words is: “We aspire to distinctively serve customers — those linked to the land — through a great business, a business as great as our products. To achieve this aspiration, our strategy is: Exceptional operating performance, Disciplined SVA growth, Aligned high-performance teamwork Execution of this strategy creates the distinctive John Deere Experience that ultimately propels a great business and, for all with a stake in our success, delivers...Performance That Endures” (1). The company is always striving to give its stakeholders the maximum value for their money by continuous improvement and growth in all sectors of the company. The company is organized into four manufacturing divisions: · Agricultural Equipment – products for farms; · Commercial and Consumer Equipment – equipment related to lawn and ground care, residential needs, golf...
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...implied for merchantability or fitness for a particular purchase, as set forth in Chapter 8. 2. Privity of Contract Breach-of-warranty is based on contract law. Generally, an injured person to recover for a breach of warranty, he must be in a contractual relationship (privity) with the seller (a consumer or buyer of the product) and prevents recovery from bystanders not in privity with the seller. B. Negligence To prove negligence in a product liability case, plaintiff must show defendant did not use reasonable care in designing or manufacturing its product or in providing adequate warnings or failed to comply with statutory requirements. Generally, plaintiffs cannot prove negligence by introducing evidence of “upgrades” taken by a defendant to improve a product. MacPherson is the landmark case in which the defendant manufacturer was found liable for negligence even though there was no contractual relationship between the manufacturer and the plaintiff. Case...
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...Management: John Deer Case Study The company that has been chosen for this case study is John Deere Equipments. This company was founded by John Deere in 1837 and was incorporated in 1868 as Deere & Company. John Deere started this company as a one-man blacksmith shop and it is now a worldwide corporation that has its offices in more than 160 countries and employs more than 46,000 people. John Deere is one of the oldest industrial companies in the United States and it is guided by the original values of quality, innovation, integrity, and commitment that John Deere instilled at the beginning. The business strategy of John Deere, in their own words is: “We aspire to distinctively serve customers — those linked to the land — through a great business, a business as great as our products. To achieve this aspiration, our strategy is: Exceptional operating performance, Disciplined SVA growth, Aligned high-performance teamwork Execution of this strategy creates the distinctive John Deere Experience that ultimately propels a great business and, for all with a stake in our success, delivers...Performance That Endures” (1). The company is always striving to give its stakeholders the maximum value for their money by continuous improvement and growth in all sectors of the company. The company is organized into four manufacturing divisions: · Agricultural Equipment – products for farms; · Commercial and Consumer Equipment – equipment related to lawn and ground care, residential needs, golf...
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