...LETTER OF INQUIRY - are short letter asking question and their reply. They are made for the purpose of obtaining. 2 types of letter of inquiry(LB) Qualities(CC) 1. Longer letter of inquiry concious 2. Brief letter of inquiry concise Contents(RFET) 1. Reasons for inquiry 2. Facts needed by the reader 3. Expression of gratitude 4. The contents are tabulated( for longer) LETTER OF RESERVATION - are letters stating willingness for occupacy in advance. Qualities(BD) 1. Brief 2. Defenite Contents(NLDT) 1. No of reservation 2. Location preferred 3. Date of reservation 4. The price LETTER OF INVITATION -requires the presence of a person in a certain occasion. Qualities(CG) 1. Cordial and gracious in tone Contents(NATDR) 1. Name of the organization 2. Attainments of the speaker 3. The subject upon which the speaker to speak or the topic 4. Duration of the speak 5. Reply Letter of Appreciation or Gratitude - among letter types it is the least expected. Qualities(BS) 1. Brief and sincere Letter of Congratulations and Good wishes - a letter written to associates and employees who enjoyed progress and good fortune. Qualities(BDC) 1. Brief 2. Direct 3. Concise Letter of Condolence - letter written breaved family Qualities(ST) 1. Sincere 2. Tactful Letter of Introduction - it is letter written to bring about acquiantanceship between two person not known to each other Qualities(BDSS) ...
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...Identifying Written Communication Styles There were several issues that I found with the letters and email that were inappropriate. The appreciation letter was very nice and it lets them know that you really appreciated the time for the interview. The last message of the letter “when will I be hired?” was not a wise choice. The appreciation letter is not to gain leverage on the outcome of getting hired (blatantly), but to literally ask that question in the same letter loses its merits. There are so many other alternative choices he/she could have made. They could have possibly gave the hiring manager a call to ask for an update on his status or qualification. Sometimes it’s wiser to just not explain why you failed the exam because you locked your keys in the car and couldn’t study until after midnight. Perhaps saying due to unforeseen circumstances I was not able to study for this exam, or something. The Positive aspects that I have discovered while analyzing the appreciation note was that leaving a professional thank you letter to the person that interviewed you or the hiring manager is an awesome way to gain a boost of points for yourself. Talking about the company is a good choice to talk around because it shows that you are interested. A few positive aspects that I have found while analyzing the project initiation e-mail was how he mentioned to his team members about bringing any material that can be referenced for the project, and to make extra copies for everyone...
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...business letter It is used to communicate ideas in a formal way between people and/or companies on a professional level. Meaning Business letters are formal letters used for business-to-business, business-to-client, or client-to-business correspondence. parts Date & Sender's Address * The first line of a business letter should be the date the letter was written or completed. Directly underneath the date is the sender's address. Do not include the sender's name here. Sometimes the sender's address is listed on a letterhead, in which case the address should not be repeated under the date. Recipient's Address * If known, the recipient's address should include the name of the person to whom the letter is directed. You should also include a title (Mr., Mrs., Ms., or Dr.) in front of the name. If you are including the country with the address, capitalize the country name. Salutation * The salutation should be the same as the name written with the recipient's address, followed by a colon. It is fine to only use the first name if you personally know the person and you typically refer to her by her first name. If you do not know the recipient's name, it is fine to use the salutation, "To Whom it May Concern." Body * The body of the letter should be formally written. Use single-spaced lines, except between paragraphs, where a double-spaced line should be inserted. The closing paragraph should summarize what was previously stated throughout the letter. Closing ...
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...TECHNOLOGIES ENG 225 Week 5 DQ 1 The Impact of Evolving Technologies The Impact of Evolving Technologies. There are many ways in which technology is affecting the production, distribution, and appreciation of films. According to the first letter of your last name, respond to your designated topic. Indicate Topic A or Topic B in the “Subject” of your post. Topic A (Last names beginning with A through M) Think of how CGI, animation, and other advances in digital technology have changed the ways in which stories are told on film. Choose a film and discuss the importance of these advancements to its success as a mode of storytelling. How might it have been told differently, for better or worse, without these technological advancements? Topic B (Last names beginning with N through Z) ENG 225 WEEK 5 DQ 1 THE IMPACT OF EVOLVING TECHNOLOGIES To purchase this visit following link: http://www.activitymode.com/product/eng-225-week-5-dq-1-the-impact-of-evolving-technologies/ Contact us at: SUPPORT@ACTIVITYMODE.COM ENG 225 WEEK 5 DQ 1 THE IMPACT OF EVOLVING TECHNOLOGIES ENG 225 Week 5 DQ 1 The Impact of Evolving Technologies The Impact of Evolving Technologies. There are many ways in which technology is affecting the production, distribution, and appreciation of films. According to the first letter of your last name, respond to your designated topic. Indicate Topic A or Topic B in the “Subject” of your post. Topic A (Last names beginning with A through M) Think of how CGI, animation...
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...Gratitude Letter It required me a good amount of time to decide who to send my gratitude letter to and it also caused me a bit of uncomfortableness because I'm not such an open person with regards to sentiments. However, I chose to send a letter to my mother who is a very nice and hardworking person. I decided to send a letter through mail despite the fact that I am currently living with her at her house. I adore doing things the old way since it feels much more genuine and real. It felt special to spend some time and energy in setting up the envelope and accomplish something just to show appreciation without expecting anything consequently. When my mom received a letter she was truly stunned and was not expecting this from me because we are not really open to each other in fact we have some sort of cold relationship. My mom and I don’t get along very well. she spends most of her time talking about her sister’s daughter and comparing her life with me. I really do not like this and because of this I didn’t want to consider my mom for this assignment. Regardless I chose to send my mother the letter since I knew despite the fact that she doesn't generally value me that much yet at the same time she has done a great deal to me. She raised me, taught me so much and most importantly cooked food for me consistently and still does it. I like every little thing about my mom aside from the part that she thinks more about her niece than her own daughter. I wouldn’t mind this at all but...
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...12 Ways to Optimize Your Employee Benefits Program: Low-cost employee incentives, recognition programs and employee rewards Sign up for Business Management Daily's e-letter for Leaders & Managers now and receive aFREE copy of 12 Ways to Optimize Your Employee Benefits Program... Sign up for Business Management Daily's Leaders & Managers e-letter now and receive aFREE copy of 12 Ways to Optimize Your Employee Benefits Program with advice on: * Low-cost employee incentives * Meaningful employee recognition programs * Inspiring employee rewards * And much more... ------------------------------------------------- Top of Form We value your privacy. Bottom of Form If you’ve had to cut pay and staff and now expect more from those who remained, it’s vital to revamp your employee recognition and rewards program. Employers can double their rewards and recognition efforts in innovative, cost-efficient ways. Examples: employee-of-the-month awards, employee incentive pay, employee appreciation luncheons, more time off, shopping sprees, wellness incentive contests, plus employee rewards customized to motivate Millennials, Gen Xers, Baby Boomers and the Matures. Now is the time to get clever with your employee recognition programs. This special report, 12 Ways to Optimize Your Employee Benefits Program: Low-cost employee incentives, recognition programs and rewards, will show you how. Discover low-cost, inspiring ways—many of them suggested by Business Management...
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...the hired position. I appreciate your time to meet with me and look forward to hearing from you soon. When will I be hired? Sincerely, Bennie Yako Analysis Ending this very professional and to the point letter with when will I be hired seems pushy and may come across as overconfidence. Instead Bennie could have ended the letter with I appreciate your time and I look forward to the opportunity to speak to you further about this position. The positive side of this appreciation letter is that he mentioned details like appreciating the company mission and employee incentives, this shows the employer that he was well engaged in the interview. I believe this writing style could have been written more professionally, should be in a business letter format (address and contact information for both parties at the top, date etc.). Example 2: I failed my exam because I locked my keys in my car and couldn’t get my textbook until well after midnight so I couldn’t study. Analysis If it were true that he locked his keys in his car and couldn’t get his textbook until midnight it has no relevance to him failing his exam. As a student one must take responsibility for his/her schoolwork. Waiting until the night before the test to do the wok is unacceptable. In this letter to his teacher he could have mentioned the circumstances he felt hindered him from doing well on his test and then suggested a possible resolution, such as requesting a re-test or asking for some extra credit to...
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...Fundamental Techniques in Handling People 1.Don't criticize, condemn, or complain. 2.Give honest and sincere appreciation. 3.Arouse in the other person an eager want. [edit] Six Ways to Make People Like You 1.Become genuinely interested in other people. 2.Smile. 3.Remember that a person's name is, to that person, the sweetest and most important sound in any language. 4.Be a good listener. Encourage others to talk about themselves. 5.Talk in terms of the other person's interest. 6.Make the other person feel important – and do it sincerely. [edit] Twelve Ways to Win People to Your Way of Thinking 1.The only way to get the best of an argument is to avoid it. 2.Show respect for the other person's opinions. Never say "You're Wrong." 3.If you're wrong, admit it quickly and emphatically. 4.Begin in a friendly way. 5.Start with questions to which the other person will answer yes. 6.Let the other person do a great deal of the talking. 7.Let the other person feel the idea is his or hers. 8.Try honestly to see things from the other person's point of view. 9.Be sympathetic with the other person's ideas and desires. 10.Appeal to the nobler motives. 11.Dramatize your ideas. 12.Throw down a challenge. [edit] Be a Leader: How to Change People Without Giving Offense or Arousing Resentment 1.Begin with praise and honest appreciation. 2.Call attention to people's mistakes indirectly. 3.Talk about your own mistakes before criticizing the other...
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...Course Name: Business Communication Semester: I Faculty Name: Dr.G.Geethanjali Room No: 107 Wing No: D Consultation Hours: between16 hrs-17 hrs every Monday & Tuesday Email: gganjali@iyahoo.com Course Objective The module bestows on students opportunities to learn and practice business writing skills and prepare them for interviews, group discussions & making effective presentations. The module is exercise –driven & hands-on and covers the following areas • Effective Presentation Skills • Types of business correspondence-Memos, letters • CV and Cover Letter • Business Proposals • Business Reports • Group Discussion & Interviews • Crisis Communication Learning Outcome The module will help students to 1. Prepare for making effective presentations 2. Demonstrate effective writing skills-Letters, memos, reports, business proposals, CV, cover letter 3. Conduct or participate in meetings and record the Minutes systematically 4. Communicate effectively during crises Recommended Text Book: Business Communication Today-Courtland L.Bovee, John V.Thill and Abha Chatterjee-Pearson Education Asia Suggested books: 1. BCOM: Lehman, Dufrene,Sinha-Cengage Learning 2. Business Communication-Meenakshi Raman & Prakash Singh-Oxford University Press 3. Effective Business Communication-Krizan,Merrier, Logan & Williams-Cengage Learning 4. Business Communication-Connecting at Work-Hory Shankar...
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...be revised for publication. In 1981, a new revised edition containing updated language and anecdotes was released. The revised edition reduced the number of sections from 6 to 4, eliminating sections on effective business letters and improving marital satisfaction. Major sections and points Twelve Things This Book Will Do For You # Get you out of a mental rut, give you new thoughts, new visions, new ambitions. # Enable you to make friends quickly and easily. # Increase your popularity. # Help you to win people to your way of thinking. # Increase your influence, your prestige, your ability to get things done. # Enable you to win new clients, new customers. # Increase your earning power. # Make you a better salesman, a better executive. # Help you to handle complaints, avoid arguments, keep your human contacts smooth and pleasant. # Make you a better speaker, a more entertaining conversationalist. # Make the principles of psychology easy for you to apply in your daily contacts. # Help you to arouse enthusiasm among your associates. The book has six major sections. The core principles of each section are quoted below. Fundamental Techniques in Handling People # Don't criticize, condemn, or complain. # Give honest and sincere appreciation. # Arouse in the other person an eager want. Six Ways to Make People Like You # Become genuinely interested in other people. # Smile. # Remember that a person's name is, to that person, the sweetest and most...
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...Part I: Business Writing Steps Targeted Audience: Store Managers Store Employees Customers and the Public Form of communications for various audiences: Store Managers: Business Letter Store Employees: Memo Customers and Public: E-mail Part II: Store Managers Business Letter Just For Me Clothing 123 Retail Row Clarksville Tennessee 37042 (479) 876-5432 www.justforme.com March 27, 2012 Store Managers Just For Me Clothing 108 W. Any Street Rogers, TN 32026 Subject: Change in Store Hours To all Store Managers: I want to start off by saying how much I appreciate your dedication and hard work for this company. This letter is to inform you of the upcoming changes that will be made in all of our retail stores. Starting April 1, 2012, our stores will be adjusting all employee work schedules to help maintain an efficient work environment in this unpleasant economic time. We have restructured our operating times, opening an hour later and closing an hour earlier, while full time employees are still able to maintain working a 40 hour week. Employees, including managers, will work four 10 hour days per week, allowing them to have an extra day off. Part-time employees will now be scheduled into 1, 2, or 3 day workweeks depending on how many hours they are given. It would probably also be a good idea to emphasize the positive impact this will have on employees’ commute time and gas expenses. Due to these changes, although...
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...Syeda M Tazim CO2520 Unit 4 Assignment 1 Identifying Written Communication Style 1. What issues have you found in the written examples that violate the professional and ethical standards of communication? a. In the first example Bennie Yakos adds, “When will I be hired?” to the end of the letter. I don’t think that’s a very smart idea. Being that she is the one trying to get hired it’s never smart to be so forward and blunt with an employer. Surely the Ms. Yakos means nothing bad about it, but she shouldn’t have asked. Example 3 is just an excuse from someone. The writer wants the reader to feel sympathy for them. Using the excuse that they left their keys in the car and that’s why the writer couldn’t study. In the last example the writer is using instrumental and regulatory communication. The person is giving them directions and information on what needs to be done. 2. What were the positive aspects that you have discovered while analyzing both the project initiation email and an appreciation note? b. In the appreciation note the writer was thankful for the opportunity to be interviewed and wanted to show that by writing and an appreciation note. In hopes of maybe it helping her in the hiring decision. The fact that it’s a project initiation in a positive aspect. He is letting everyone know what they need to bring and expect at the meeting. 3. Analyze both the written axamples and identify the different writing styles used. What according to you...
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...vary dramatically from one company to another.| c.|The strategies can generally be applied to cultures around the world.| d.|The strategies are generally consistent among North American audiences.| ANS: D PTS: 1 REF: p. 90 MSC: Remember 4. You are writing to ABClothes.com to request an exchange for an ordered shirt that was recently sent to you in the incorrect size. What type of message will it be? a.|a routine claim| b.|a goodwill message| c.|a persuasive request| d.|a negative news message| ANS: A PTS: 1 REF: p. 90 MSC: Higher Order 5. How does the tone of a letter differ from that of other communication channels? a.|Emails are more formal than letters.| b.|Memos are more formal than letters.| c.|Letters are less formal than memos.| d.|Letters are more formal than emails.| ANS: D PTS: 1 REF: p. 91 MSC: Remember 6. How are memos and emails different from letters? a.|They are less formal in tone.| b.|They are more formal in tone.| c.|They...
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...Since 2008, the Swiss franc has significantly begun in the appreciation of its currency against the Euro and some other major currencies. Though Swiss franc is being one of a safe haven currency, but this appreciation of unfavorable currency exchange movement can challengingly affect to the firms, managers and employees as a whole. The currency of Swiss franc was considered to be massively appreciated since a debt crisis and subsequent global recession broke out in peripheral euro countries which result in the weakness in the euro. It threatens the development of the country and financial stability in the whole of Europe. According to the Swiss Federal Department of Finance (FDF) report, the Swiss franc significantly appreciated by approximately 48% against the euro between the start of August 2009 and the start of August 2011, and also against other major currencies such as the US dollar. Another main reason for this Swiss franc appreciation is the fact that investors increasingly seek secure investments during times of crisis. As the Swiss franc is seen as extremely safe haven, many investors take refuge in this currency, therefore increasing in demand and thus creating upward pressure (Federal Department of Finance, 2011). This rapid Swiss franc appreciation directly impacts on a large scale of country’s economy and the currency market, especially in the domestic exporting industries. The drastic appreciation of Swiss franc is a critical danger to the economy and Swiss...
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...QUESTION 1 1. In responding positively to a request, you will want to a. focus your message first on resale or on the promotion of other business products. b. apply an indirect pattern to demonstrate respect for the recipient. c. start with an explanation of the reasons the request is granted. d. apply the same direct pattern used in making requests. 4 points QUESTION 2 1. Blogs have several internal communication purposes including a. providing information about benefits or featuring profiles on key employees. b. posting employee changes such as layoffs, promotions, and firings. c. announcing employee illnesses, adoptions, and vacations. d. posting administrative salaries, raises, and incentive packages. 4 points QUESTION 3 1. Personally delivering bad news is sometimes recommended, but written messages are important to establish a record of the incident, to formally confirm follow-up procedures, and a. to persuade the receiver to follow your recommendations. b. to denote your leadership rank. c. to promote good relations. d. to allow you to identify your organization and position. 4 points QUESTION 4 1. An e-mail message or memo usually ends with action information, needed dates, a summary of the message, or a a. reference line that includes the typist's initials. b. copyright notice or confidentiality statement. c. witty quotation. d. closing thought. 4 points QUESTION 5 1. Porter's company...
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