...patients who come to physicians’ offices, outpatient departments of hospitals, and health centers to receive care; (2) outpatient services intended to serve the surrounding community (community medicine); and (3) certain services that are transported to the patient. Community-oriented primary care Health care that incorporates the elements of good primary care delivery and adds a population-based approach to identifying and addressing community health problems. Complementary and alternative medicine The broad domain of all health care resources other than those intrinsic to biomedicine. Gatekeeping The use of primary care physicians to coordinate health care services needed by an enrollee in a managed care plan. Hospice A cluster of special services for dying persons (those with a life expectancy of six months or less), which blends medical, spiritual, legal, financial, and family-support services. The venue can vary from a specialized facility to a nursing home to the patient’s own home. Medical home Patient-centered care based on the principles of the Chronic Care Model-that is, use of evidence-based guidelines, application of appropriate health information technology, and use of “best practices”-that seeks to consistently and reliably meet the needs of patients while being accountable for the quality and value of care provided. Outpatient Services provided while a patient is not lodged in the hospital or some other health care institution. Palliative Serving to relieve...
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...Abbott Hospital Case Organizational Change Issues The acquisition and post-acquisition period for Mt. Mercy Hospital/Sister Mary Theresa’s purchase of Abbott Hospital experienced several organizational change issues. Within Dr. Belasen’s corporate communications model “CVFCC,” several quadrants became compromised. During the acquisition period, conflict arose within the realm of Investor Relations and Government Relations. Conflict continued to arise after the acquisition – specifically within the quadrant of Employee Relations. Part 1: Government Relations: Sister Mary Theresa (along with other Mt. Mercy administrative members) decided to pursue a “satellite hospital” as part of its long-term strategic plan. MEDICO (which owned Abbott Hospital) was struggling financially. Sister Mary Theresa (on behalf of Mt. Mercy) offered $18 million to take over Abbott Hospital operations. Transfer of ownership was to be approved by the Project Review Board of the Auston Council of Governments, Northeastern Oklahoma Health Systems Agency and the State of Oklahoma Health Services Agencies. The staff of health systems agency were not convinced this was the correct purchase price. They were concerned with the lack of formal assessment given to evaluate Abbott Hospital’s value. They also questioned the rigid leadership style of Sister Mary Theresa. Media Relations (Public Perception): The leadership style of Sister Mary Theresa was also questioned by the general public and doctors...
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...Size-up: Item | So What? | Hospital policy required supplier contract reviews every five years. | This is ridiculously long! Supplier reviews should be part of annual business strategy! | They have arranged site visits. | It’s a really important step in choosing suppliers. | According to Northeastern Hospital’s RFP it seems that dollar value is not the only focus of purchasing team. | That’s another positive thing about the supplier selection process in the Northeastern Hospital. | In the RFP, the weight of 10% has been assigned to site visit. | Site visit plays an important role in selecting suppliers; they should have assigned higher weights on this criterion. | Northeastern is a large hospital, which provided care for more than one million patients. | Managing the waste should be one of their main problems. | Problem Statement: How can Northeastern Hospital find the best supplier to benefit all the stakeholders-patients, people who live in Newton, Massachusetts, the hospital itself, the managers of hospitals etc. And meet the environmental requirement of the hospital? Analysis: Strengths - Good suppliers selection process, the fact that they have a rating evaluation system, Weaknesses – they only review the contact of suppliers every 5 years, they should review the suppliers each year to made sure they are in the same page with the hospital. Opportunities – by choosing a more innovative supplier they have the chance to gain some strategic...
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...Your Name – Mansi Dua Phone: 716-310-5482 Email: mansidua14@gmail.com Health Status and Health Care Services in (Australia) With comparison to the United States HSM310 Introduction to Health Services Management Course Project Date submitted: 04/17/2011 ------------------------------------------------- Table of Contents Executive Summary…………………………………………………………………………………………………. Introduction………………………………………………………………………………………………………… Population and Health Status………………………………………………………………………………………………………………… Demographic characteristics of population Life Expectancy, mortality data, causes of death Health Status Availability of Health Services Health care Providers Issues related to access of Health Care Expenditures Health services Expenditure & Financing………………………………………………………………………… Roles of the government Macro environmental influences on the health care system Political Socioeconomic Cultural Technological/Other relevant influences Summary Bibliography Executive Summary Australians have among the highest life expectancy in the world, and most have ready access to comprehensive health care of a high standard. The primarily tax-funded health system achieves reasonably cost-effective health care and good health outcomes and generally enjoys public support. Australia has a federal form of government with fiscal and functional responsibilities divided between the Australian Government and the six States and two...
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...RUNNING HEAD: BUSINESS CONTINUITY PLAN Mercy Hospital Business Continuity Plan Susan Drago Jacksonville, Florida Western Governors University 1 RUNNING HEAD: BUSINESS CONTINUITY PLAN 2 Mercy Hospital Business Continuity Plan The number one priority for hospitals is to provide continuous, superior care to patients, regardless of circumstance. This principle results in the need to invest time and resources in preparing for disruptive events. Hospitals are required to invest in preparedness measures by external agencies, such as The Joint Commission and other accreditation bodies. This requires hospitals to have an emergency preparedness program. Six critical areas that a hospital plan must address include: Communication; Resources and Assets; Safety and Security; Staff Responsibilities; Utilities Management and Patient Clinical and support activities (JCAHO, 2012). Government regulations such as the Health Information Portability and Accountability Act (HIPAA) also require hospitals to protect all medical information, including electronic medical records (EMR), which requires a robust information security program. Business continuity refers to an integrated set of plans, procedures and resources that may be used to maintain and recover essential functions impacted from any event causing an interruption of healthcare delivery services. The key elements of a hospital business continuity plan are: Governance-Define and align with executive priorities...
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...Project Planning-Technical Paper BACKGROUND The emphasis of Children's Hospital charitable event and the work combined herein is on the skill to control children's miracle progress and center on an overall developed and highly disciplined advance to the relief of information reserves and media products and services without the necessity to function and maintain the medical infrastructure. Statement of Work ( SOW) This basic contract SOW defines the scope of a full range of environmental, minor construction, operations and services activities necessary to meet the charitable event and other children needs requirements. This basic contract SOW will be tailored to identify specific requirements at the task order level. This SOW includes the full range of routines, technologies, and supporting behavior essential to perform charitable event for Children's Hospital restoration/remediation, operations and services efforts to address medical sites and/or conditions at Charitable Event installations and in agreement with technical and regulatory obligations, and a limited choice of construction and further services as entailed in maintain of those and other attempts as addressed herein. Conditions under this contract will mostly support medical restoration/remediation, operations and services efforts; but conditions may also comprise conventional minor construction, and repair. Requirements include efficient management including, but not limited to, the compliance...
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...The goal of Nightingale Community Hospital is to establish a comprehensive Infection Control Program to ensure that the hospital has processes in place to minimize/eliminate the risk of Surgical Site Infections (SSI) and Healthcare Associated Infections (HAI) B. The Infection Control Program at this hospital incorporates the following on an ongoing basis: i. Surveillance/identification, prevention/control, and reporting of infections throughout the hospital not limited to patients, employees, or physicians focusing on Nosocomial Infections (Endogenous infections and cross contamination infections) 1. Nosocomial Infections: known as hospital acquired infections are infections are not presenting at the time of admission but develop over the course of stay. a. Endogenous: the patient already has the infection at the time of admission minus the signs/symptoms of such infection but resistance lowers over course of stay and infection presents b. Cross Contamination: patient becomes infected while staying in the hospital by coming in contact with infective agents subsequently developing an infection ii. Evaluate and monitor the results of changes made 2. Continually edit procedures and policies as needed iii. Select and implement best techniques to minimize negative outcomes 3. Separate the infection source from the rest of the hospital (aspetic techniques included) ...
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...Patton Fuller Hospital NTC/362 January 20, 2014 Patton Fuller Hospital Patton Fuller is a community hospital that has been proudly serving the community since 1975. Patience care is number one, and they thrive to ensure each of their patients experience is as pleasant as possible. Hospitals are under enormous pressure to treat patients in the most effective and efficient way. By leveraging the best IT systems, health organizations provide the type of patient care with the speed and efficiency required by the market. By analyzing Patton Fuller’s IT infrastructure, a determination can be made about the network and the devices supported on it as well. The outcome of the analysis will be used to recommend new technologies in data collection, internal communication, and security. If done correctly, this will link productivity with care thereby improving performance and reducing the cost of operations in the hospital. Network Overview A review of Patton Fuller’s network reveals that the network is set up in a bus topology, which is the oldest topology. All stations are attached via cable taps or connections to a single length of cable—a wire with two open ends that are terminated by a resistor. The single cable is referred to as a trunk, backbone, or segment (Goleniewski, 2007). There are many different departments in the hospital: Administration, Radiology, RIS data center, and OR/ICU. The backbone network structure for the entire hospital is 1000 BaseT with all...
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...If the bill passes, the hospital may lose their current and future patients, which means decreased revenue for the hospital. Different hospitals specialize in different functions of the body. For instance one hospital might be a certified heart and stroke center; whereas another hospital may specialize in bariatric surgery. Without the proper advertisement the hospital will lose their client base. There are other strategies the hospital can take in order to continue to build their hospital brand besides marketing. One avenue is building a good relationship with the health insurance companies. By partnering with the local insurance companies both the consumer and the hospitals benefit from it. The consumer gets services rendered for next to nothing, provided that they stay within the network. The hospital benefits because it is bringing business to their physicians. Another strategy is to partner with local businesses and offer wellness programs to their employees. This brings added attention to the hospital, which provides an excellent opportunity for the consumer to become a member and use other services such women’s care, physical therapy etc (Gamble, 2013). Even if the bill does not pass it is still important to offer good customer service, as well as posting a public itemized report as to where the hospital funds are going to. By doing this, it will maintain the hospital’s good reputation, as well as removing any possibilities for discrepancies. Mary’s stance should...
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...Health Care Insurance The hospital honors major third-party coverage such as Medicare, Medicaid, Workers Compensation and other public assistance. Your third-party coverage may require prior approval of your hospitalization. Failure to obtain prior approval may result in reduced benefits requiring additional uninsured or personal charges. The admitting office can assist you in obtaining prior approval for your hospitalization. We accept commercial insurance and we participate in most managed care plans. Please provide Registration with all information necessary to bill your insurer, including your subscriber name, number and effective date. Under Medicare law, health care services that can be paid for by Medicare are subject to review for compliance with medical standards. Review responsibilities for this hospital are conducted by Medco Peer Review at 513-421-6112. All information gathered for Peer Review purposes shall remain confidential. Any recommendations/decisions that may affect your hospitalization will be communicated to you by Medco Peer Review. What if I don't have insurance? If you do not have third-party coverage, your patient admissions counselor will advise you on ways of paying your bill. The Jewish Hospital helps needy patients apply for public assistance. Discounts are based on family size and income. Financial counseling is available Monday - Friday, 8:30 a.m. - 5 p.m. If you would like a counselor to visit you, ask your nurse. For assistance after you...
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...presented in the case study involves discharge of a minor to the wrong family. Joint Commission requires immediate attention to such matters so that it may be avoided in the future. The summary of the event is that a 13 year old teenager, Tina, was admitted for day surgery. Tina was accompanied by her mother. After dropping Tina for the surgery at the hospital, her mother left to run some errands. Before leaving, she left her contact phone number with the pre-op nurse. After the surgery, Tina was inappropriately released to her father when her mother was delayed in returning to pick-up the daughter from the hospital. The hospital staff had no awareness of the family situation. Upon arrival at the hospital after the errands, mother was informed that Tina’s father had picked up Tina from the hospital because the mother was 2 ½ hours late in picking up Tina. The hospital staff had attempted to contact the mother multiple times prior to releasing Tina. According to the call logs, six attempts to contact the mother were made by the post-op nurse in the 45 minutes the mother was delayed in arriving. At that time, mother informed hospital that it was not acceptable that Tina was released to her...
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...within walking distance of a half-mile or less from the hotel. The hotel must be within ten minutes of a hospital. In addition, a shuttle service that will drop off and pick up at the amusement park. The place of stay must have an exercise room, along with a hot breakfast buffet Comparing hotels A and B should provide enough information, in deciding the hotel that fits best with the recommended requirements. Hotel A has a daily rate of $123.00. The customer review rating of this hotel is a four out of five. Hotel A has an indoor pool, along with a hot tub. Range from the Amusement Park is six miles. Restaurants within walking distance are Applebees, Chilies, Sonic and Tacobell. The local hospital is eight miles away. A Shuttle service will drop off and pick up at the Amusement Park between the hours of 10:00am and 10:00pm. An exercise room is available for use. You can enjoy a hot breakfast buffet, provided by said hotel. This hotel is also a half-mile from the highway, which could allow for driving in less traffic when the vacation is over and it is time to drive home. Hotel B has a daily rate of $154.00. Has a customer review rating of three out of five. This hotel has an indoor pool, with a hot tub. The range from the Amusement Park is eight miles. Danny Boys and Manny’s, are both within 300 yards from the hotel and are two of the best local restaurants. The hospital is five miles from hotel B; there is also an emergency care facility two buildings...
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...be allowed to “do their thing” in regards to trying to build and/or make an organization better. Once a plan is set, evaluation is always needed on a regular ongoing basis. 2. Yes, Coastal Medical Center has a plan for developing new business initiatives by expanding its physician staff, CMC has constructed a hospital-owned medical office building in a growing community five miles from the hospital; anticipates opening an outpatient physical therapy; providing leadership development for the board of trustees, medical staff, and administration; have value-oriented efforts initiated; and develop a strategic planning process. By developing new business by expanding, combines physician-hospital organization and brings in more financial growth. With value-oriented efforts, CMC can do continuous quality improvement and benchmarking to see where growth or loss is occurring. 3. A strategic plan appropriate for Coastal Medical Center would be: * Develop a mission statement * Describes the organization’s purpose — the purpose for which you were founded and why you exist * Analysis of Local Market to identify areas to perform an in-depth review based on each client’s needs * Admission trends by service...
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...statements of the organization? Write * Write one paragraph describing the organization’s background, purpose, vision, and mission * Write one paragraph describing/listing the objectives of the organization A.1. Harrison Medical Center is a non-profit, community based hospital that serves four counties west of Seattle, Washington. The hospital was founded in 1918 as small community hospital and has grown into the primary care facility for nearly the entire north western quadrant of the state. The concept of a non-profit, community based hospital is that if a local resident needs a procedure or treatment; the funding will be located to provide the needed medical intervention (Charity Care). Their mission statement is “We make a positive difference in people's lives through exceptional healthcare.” Vision statement is “We will be the premier health system in the Pacific Northwest.” (Directors, 2016) citation but no foot note Harrison must stay medically relevant and financially competitive with other hospital systems to remain the dominate medical partner in the region. To accomplish this, they have to expand their services as well as continuing to provided top notch services to local residents to keep them from traveling to other cities. Customer service plays a much larger role in providing medical care these days and one way Harrison is going to provide is that is by are building an entirely new facility. The building that the main campus currently resides in...
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...Winterbourne View hospital abuse From Wikipedia, the free encyclopedia The Winterbourne View hospital abuse occurred at Winterbourne View, a private hospital at Hambrook[->0], South Gloucestershire[->1], England, owned and operated by Castlebeck.[1][->2][2]A Panorama[->3] investigation broadcast on television in 2011, exposed the physical[->4] and psychological abuse[->5] suffered by people with learning disabilities[->6] and challenging behaviour[->7] at the hospital.[3] Local social services and the English national regulator (Care Quality Commission[->8]) had received various warnings but the mistreatment continued. One senior nurse[->9] reported his concerns to the management[->10] at Winterbourne View and to CQC, but his complaint was not taken up.[4] The public funded hospital has been shut down as a result of the abuse that took place.[5] Contents [hide[->11]] 1 Abuse[->12] 2 Reaction[->13] 3 Systemic failings[->14] 4 Investigations[->15] 5 Convictions[->16] 6 See also[->17] 7 References[->18] 8 External links[->19] Abuse[edit[->20]] The undercover footage showed staff repeatedly assaulting and harshly restraining patients under chairs. Staff gave patients cold punishment showers, left one outside in near zero temperatures, and poured mouthwash into another's eyes. They pulled patients' hair and forced medication into patients' mouths. Victims were shown screaming and shaking, and one patient...
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