Brandon Butler
Case Study Week 3 MAN 3100 HR

1. What type of personality characteristics should you expect to find in a successful store manager? Why are each important to the manager success? Compare them to the personality traits exhibited by Wallace. Every individual has a personality different from the next individual. I think the most important trait is leadership. Listening to other collaborators' issues is not adequate. A decent chief needs to comprehend them and demonstrate his dedication to the group objectives. It's likewise his obligation to characterize objectives together with his group and allocate the obligation to colleagues in an unmistakable way. He has an unmistakable vision in what course he needs the group to develop. He ought to "taint" others with this vision and make them take after the same heading. Compared to Wallace, his leadership skills are much less affective, because he is too harsh on the employees.

2. How is Wallace’s personality affecting the attitudes of the workers? What does he need to do to build a better working relationship with his employees? What are his chances of changing in three months? Wallace’s terrible personality is causing the employees to care less about their positions, because he cares less. He is in a position of power and what he does leads by example, and his employees will follow suit. Employees referred to him as an army drill sergeant, and uncaring of customers feelings. His chances of changing in three months are slim to none; he has a proud personality that cannot be changed easily.

3. Using what you know about El competencies, describe how you would advise Wallace about being more effective. We bring intelligence to our emotions. Only with EI can people motivate themselves to persist in the face of frustration, regulate their moods, delay gratification, keep distress from swamping