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M1 Business Communication

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Verbal Communication
Verbal communication is the use of sounds and words to express yourself, and can be accompanied with gestures and mannerisms.
Advantages
* Verbal communication is a good way of communication because it is direct * There is less chance of misunderstanding. * Verbal communication can be expressed through body language, making it easier to understand. * Verbal communication gets quick response from the receiver, therefore results in a better flow of communication. * Verbal communication gets immediate feedback, which makes it easier to understand how well the message was conveyed.
Disadvantages
* It may be difficult to communicate with everyone this way, as some people have hearing impairments therefore they won’t be able to understand the message being conveyed * It may take a long time to get the message across. * The person you need to communicate may not be able to be communicated by face to face communication if they aren’t near or in another country.
Written Communication
Written communication involves any type of message that uses the written word.
Advantages
* Written communication is a good way of communication because it is quick. * Can present complex matters easily through the presentation. * Written document act as permanent records, therefore when it is needed it can easily be collected * Written communication prevents the waste of money and time, without meeting with the recipient.
Disadvantages
* It can take a long time for the message to be conveyed, and could be misinterpreted. * If the recipient is illiterate, then they may not understand the message. * It may take a while to get a response. * It can cost a lot to keep records of all the written communication
On screen Communication
On screen communication can be seen in multimedia TV and CD ROMs that

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