...suitable options of treating such risks to reduces the probability of its occurred. Background The report previously produced indicated and assessing the possible risks that may affect MacVille’s Toowoomba branch in which the risks assessment had been submitted to management teams. Scope Statement This report will be focusing on the risks that Toowoomba store exposed to and analyze its likelihood consequences of the risks foreseen, priority in treating each risk and its optional in treating. It wills mainly focusing on the issues raised from the meeting, financial risks, physical risks, and by-law compliance risk. Policy The risk management and process will be conducts in compliance with recommendation and guideline set by MacVille Pty Ltd and its OHS policy. This document is mainly for internal used. It will be implement and used as guideline for risk management plan for Toowoomba branch, once it being approve by management team. Approach The information used will be based on the meeting with many related parties, observations, and analyse of situations in order to negate the risks from occurring. Decisions and approaches will be in accordance with suggestions and recommendations made and obtain from meeting with management team. Risk Identification List As per meeting conducted, three main criteria’s are being considered as a major concern over the course of acquisition of Hurley’s Café in Toowoomba by...
Words: 1106 - Pages: 5
...Running sheet plan. Some ‘on the day’ items: 1. List of all registered delegates details including contact details 2. Name tags 3. Equipment and sound check 4. Extra tables and chairs for people who suddenly wish to register and attend the conference. 5. Food available in a coffee beak: berry muffin /butter cake /banana muffin (Provide by Hotel conference) 6. Paper and pen Material during the conference day: * Laptop * New Coffee Machines/Hot water / electrical energy./paper cup * AVG Cable * Projector Details for the role of the MC: * Understand the running order, component times and memorise most of the script, be on time and appear highly presentable. * Control the time, all of the guest allow to ask question. * Introduce the Speakers * Time running in order, will comment (positively) on the previous speaker (such as sharing something they learned from the talk), and then transition to the next speaker. Time | Speaker A | Speaker B | Master of Ceremonies | Tools | Note | 08:00a.m | In time out time | In time out time | 08:00-08:30 | MIC | Welcome the guest | 08:30a.m | 08:45 09:00 | | | Laptop/ videos/AVG Cable | Information about company | 09:00a.m | 09:00 | | | | | 09:30a.m | 09:30 | | | | | 10:00a.m | | 10:00-12:00 | | New Coffee Machines/ | Hot water, paper cup, electrical energy. | 10:30a.m | | 10:00-12:00 | | New Coffee Machines | | 11:00a.m |...
Words: 588 - Pages: 3
...EXECUTIVE SUMMARY The interest by consumers in the coffee house industry is sweeping the country. Coffee Circus is positioned to bring this to the Northwest Santa Fe area. To date it has been confined to the Central and East areas. Coffee Circus will provide a friendly, comfortable atmosphere where the customer can receive quality food, service and entertainment at a reasonable price. The coffee house will offer a variety of choices to the customers. Coffee and tea of all sorts will be offered. Juice, soda, and non-alcoholic beverages also will be available. Both wine and beer will be on sale. Coffee Circus will serve breakfast, lunch and dinner. The interior design of the building will focus on projecting a relaxed atmosphere. Coffee Circus will be divided into different areas. Some will have tables and chairs, another will have large antique stuffed couches and chairs, end tables, coffee tables, book shelves filled with books and magazines, tiffany style lamps and braided rugs. A PA system will be installed so that the music and entertainment can be heard throughout. A large selection of table games will be provided. There will be nightly entertainment featuring acoustic jazz, blues and folk music. On selected nights there will be poetry readings and an open microphone. The walls will be used as an art gallery and from time to time there will be an artist in residence. The site contains a 3,525 square foot building which was used as a sports bar and restaurant...
Words: 1539 - Pages: 7
...are required to review existing policy documents and compare them to regulatory documents and current organisational usage. A report is required that outlines revised policy documents and describes the implementation process. Assessment description You are required to examine and review the MacVille policy and procedure documents(in the additional resources of your Student Workbook) to determine the shortfalls between required sustainable practices and documented approaches to the same. In doing this you will need to review current usage of resources to gain an understanding of potential for recommending change to organisational practices. After evaluation of this information, you will need to outline revised policy documents for MacVille together with a description of the approaches that can be taken to implementation of the revised policy documents. Procedure 1. Review the case study information provided (attached), policy and procedure documents (in the Appendices of your Student Workbook) and legislative and regulatory documents that describe compliance requirements for the business sector. The reviewing process of the current policies and procedures and case study of MacVille revealed that there are no sustainability policies and procedures within the business that directly link to a sustainable work...
Words: 1106 - Pages: 5
...CONCEPT DOCUMENT Purpose The purpose of the conference to * Promote the Mezzo range of imported Italian espresso * Secure sales leads of the espresso coffee machines * Increase awareness of MacVille’s association with the specialist espresso coffee market thus building relationships between MacVille and its clients Type Informal Benefit Attendees will gain knowledge of the product thus improving their sales. Networking of storm managers will increase sales and communications. A great conference will improve the organisations image creating a positive profile in the coffee industry. ü When, Where and Who The conference will be held in Melbourne on Friday, 3 February 2012. We will research to establish that it does not clash with other events or indeed coincides with complimentary local events. School holidays are over by then. We are hoping to attract many of the local coffee traders and retailers. Regular communications will be submitted to the steering committee. ü Resources Facilities, Equipment and People. We will source an appropriate venue that provides all the equipment needed. The best barista’s in Melbourne will be brought in to the event. Security of the venue will be scrutinised to reduce any possible hazards. The products have been sourced from Italy and will be presented on the day. We will be sourcing a key note speaker and a guest speaker from our own organisation. ü Time Enough time to source the required personnel for the event has been...
Words: 385 - Pages: 2
...Report on Macville sustainability initiatives Contents 1. Introduction of the business MacVille company is roasting plant and works with five other team members. The plant is located at the back of the MacVille’s main coffee shop. The supervisor is responsible for buying the company’s green beans, roasting team and distributing them to the four other coffee shops owned by MacVille. But they use the cheapest and most efficient method of decaffeination. The low prices have kept him continually coming back for more from these suppliers. The supervisor knows that one of the suppliers use a chemically induced demucilage process in order to speed up production. Since that supplier passes on the benefit in the form of reduced price, and the supervisor always supported them. This report has the objective of develop the sustainable initiatives for MacVille MacVille has the vision to become a national brand within the next 5 years, be accepted as an integral part of the hospitality industry in Australia during the same period and be perceived as a key component in the success hospitality establishments, both large and small. MacVille mission is to provide expresso coffee machines that meet the efficiency, reliability and sustainability needed by the clients. In turn, reward the company with profits that will allow their stakeholders and the communities in which they operate to prosper 2. Purpose of the report (MacVille will be a leading practitioner in triple bottom line...
Words: 474 - Pages: 2
...Workplace toolbox talk and training Submission details This assessment task must be submitted online by the due date specified by your Trainer/Assessor and Assessment Plan for this unit of competency. Any variations to this arrangement must be approved in writing by your assessor. Submit a file with the required evidence attached as per * Specifications below * Acknowledgement of original work, free from plagiarism as per Assessment Plan * Special needs (considerations if required see Access & Equity Policy) * Naming document files when submitting assessments (check Assessment Plan) * Identifying the Unit, Assessment Number, student name, student number, date and page number (preferably) in the Footer * Assessor’s additional and particular instruction/s. Performance objective You must be able to research and conduct a toolbox talk on workplace hazards as well as provide effective workplace training and coaching. This assessment is broken into parts A and B. Assessment description You must select, research, and conduct a toolbox talk on a type of workplace hazard that you have identified through consultation with a work group. Toolbox talks are regularly delivered to small groups in the workplace and highlight workplace health and safety issues. The hazards you can choose from include: * * physical hazards * psycho-social hazards * mechanical hazards * chemical hazards * sources of energy * environmental hazards...
Words: 1501 - Pages: 7
...MacVille’s company to inform delegates and to launch the new Mezzo product range of imported Italian espresso to all the delegates. It’s primarily use to prospect sale leads of MacVille espresso coffee machines as well increase awareness of Mezzo espresso coffee to the market. Type The type of conference is a small sized formal registered event, anticipating 40–60 people will attend for one full day, activities and culminate with a dinner. Round tables are used in the crescent rounds setting, with jug of water on each tables, this setting suitable for dinning an used for 50+ people. This provides guests with the ability to view the speaker and the projections screen during the presentation. This event is suitable to external managers and owners of coffee retail businesses and MacVille clients. Benefits The benefit to delegates to attend the conference is to increase their knowledge, on the new Italian coffee range. The outcome for MacVille having the Australian rights and the first conference in Australia it will bring opportunities to engage and network with managers of retail coffee shops and with the view of building relationships with clients. Also a benefit is the activity program including one breakout event for all delegates to participate in e.g How to make the best coffee using MacVille Coffee machines Conference Video with: International speaker Italian Coffee Specialist Breakout event – Taste testing / networking Learn Latte Art Keynote Speaker Master of...
Words: 572 - Pages: 3
...CONFERENCE CONCEPT DOCUMENT FO MEZZO IMPORTED ITALIAN ESPRESSO Dates: 7 February 2014 Venue: The Wynyard Hotel, 107 Clarence Street, Sydney. Purpose: - The conference is for Mezzo Italian Espresso Coffee machine. This conference is to announce that MacVille has secured the Australian distribution rights for their coffee product and coffee machines. MacVille Distributors Australia Pty Ltd is organising a conference for clients of their distribution to: * Promote the Mezzo range of imported Italian espresso * Secure sales lead of the espresso coffee machines * Increase awareness of MacVille’s association with the espresso coffee market. * Build relationships between MacVille and its clients. Type: It is a informal commercial conference for the promotion of the product. Benefits: Attendees will have a chance to gain knowledge of the product and ensure improving their sales. It will build the relationship and networking of managers will increase communication and sales. When, Where and Who The conference will be held in Sydney on Friday 7 February2014. We will try to manage that it does not clash with any event in the city. School holidays will be over by then. We are hoping to attract many of the coffee traders and retailers. Resources: We will source an appropriate venue that will provide all the material and equipment needed during the conference. Security...
Words: 448 - Pages: 2
...Background Scope The Experience Mezzo conference requires thorough planning and continuous monitoring to ensure the MacVille events steering committee criteria are met and above all complete conference success. Our focus aims at four main areas of this conference: 1. Budget o Break even on costs. Provide cashflow and conference cost breakdown to the MacVille Events steering committee. Budget is $25,000 and you will have the sales manager and two MacVille Espresso sales people at the conference to help you with organising and presenting. 2. Presenters/ Entertainment o Engaging the right key note speakers and company presenters o Themed entertainment for dinner. 3. Attendees o Reasonable registration fee for delegates. Your target audience is owners and managers of retail coffee shops within the surrounding geographic zone. 4. Purpose o Full day conference with culminate dinner. First conference in the state for the company. Conference success measured by securing sales leads for the Mezzo range of espresso coffee machines. Reporting Leading up to and throughout the conference, internal reporting will occur between my team which includes the sales manager and sales persons, and primarily the MacVille events steering committee. Regular meetings are to be held to ensure planning is kept on schedule, milestones are met and all aspects of the conference are included. The budget has been capped at $25,000. For all expenditure...
Words: 1659 - Pages: 7
...Manage Risk BSBRSK501B Risk review plan for MacVille PTY LTD Task 1 Janith Damboragama MacVille business plan FY 2011/12 Description about the company Mission MacVille cafes serve competitively priced, high-quality coffee and gourmet food in a safe and comfortable café-style environment. Our friendly, well-trained staffs provide superior customer service. Vision MacVille aims to deliver our valued customers the very best café-going experience. In three years, the business will have established a presence across the Queensland and NSW, with the opening of additional cafes. Values • Customer-focus • Safety • Teamwork • Performance excellence Strategic directions The strategic context in which MacVille will achieve its mission and vision it through: • Engaging with customers and customer research • Developing and improving products and quality History of Hurley’s Café Hurley’s café is located in Toowoomba city at Ruthven Street, which is the corner of the two main streets. Also, Hurley’s café is in 130km west of Brisbane. This café is a family own business and some family members were employed on the staff. As a family business café, James was the person who supervises the operations of the store and Mr.Hurley, as manager would initiate with employees salaries. Scope - Project MacVille Pty Ltd has developed a chain of cafes in the Central Business District of Brisbane, Queensland. The board of directors...
Words: 2790 - Pages: 12
...Post-Conference Report MacVille’s Italian Mezzo Range of Espresso Launch Introduction The purpose of the conference held on 31st January 2015 at the Hilton Hotel Brisbane was to promote the Italian Mezzo Range of Espresso. MacVille had secured the rights to distribute in Australia and wanted to primarily secure sales leads of the espresso coffee machines as well as increase awareness of MacVille’s association with the specialist espresso coffee market. The conference was also aimed to build relationships between MacVille and its clients. The target market was owners and managers of retail coffee shops in Brisbane. This report serves to show how the conference was went and what future improvements can be made. What went well? The marketing and promoting of the event itself was very successful, as all 50 slots for attendees filled 4 months before the event was held. Out of the 50 attendees, 30 expressed interest in purchasing the coffee machines and five actually signed and purchased on the day. Attendees said they had thoroughly enjoyed the event and were glad to be introduced to such an exciting product. The budget was set at $25,000 and the aim was to break even on costs and this was also achieved. What didn’t go well? Prior to the conference beginning, there were a couple problems at the venue. The conference was short a table and seven chairs. It was discovered that there was no VGA cable at the lectern. Another issue was that the guest speaker slept in and was...
Words: 1002 - Pages: 5
...| STRATHFIELD COLLEGEStrathfield College Pty LtdCRICOS Code:02736K National Code: 91223 ABN: 85168435667Suite 510, Level 5, 451 Pitt Street, Sydney NSW 2000, AUSTRALIAwww.sc.nsw.edu.au email: info@strathfieldcollege.edu.au | ASSESSMENT TASK 3 Assessment Details | Qualification code | BSB40515 | Qualification Name | Certificate IV in Business Administration | Unit Code | BSBSMB407 | Unit Name | MANAGE A SMALL TEAM | Assessment Type | Report | Term | 2 | Due Date | Filled out by student | Trainer / Assessor’s Details | Full Name: | This area is to be filled out by the student | Date of Submission | This is be filled out by student | Student Details | Student Name | Filled out by student | Student ID | Filled out by student | Instructions to the Candidates | Pre Requirement for this taskStudent must review • Lesson materials provided in class• Examples used in lessons.Instructions to Students: * Please complete assessment task within the time frame given * You must attempt all the requirements that are addressed within this assessment task. * Copying or any kind of cheating is absolutely not permitted, if someone is found cheating or copying, will be debarred from the assessment and a disciplinary proceeding would begin. * This assessment covers the following Performance CriteriaPC’s Covered: 1.1, 1.2, 1.3 this area is to be filled out by trainer from the Assessment Mapping guide. | Student Declaration: I declare that the work submitted...
Words: 1767 - Pages: 8
...Identify the internal and external context for risk management Introduction: in the October of 2015, MacVille has started a relationship with a small village that grows coffee beans called Papua New Guinea (PNG). The business will provide equipment and high-level skilled training to the village in exchange for cheaper roast beans. Internal context: MacVille is an Australian coffee supply business. It imports and supplies top quality coffee for cafes and restaurants. Their vision is “Within five years, MacVille intends to have established itself as the number one coffee supplier for fine coffee shops and restaurants in Australia.” The business has strategic directions to achieve its vision. MacVille also has Risk Management Policy and Procedure, which shows what to do to reduce level of risk, how to do it and who has responsibility. The business has Risk Management Process follows Risk Management Process Australia standard. External context: * Legislations: Macville follows legislation, standards and codes of practice as Work Health and Safety Act 2011(Qld), Australian Securities and Investments Commission Act 2001(Cwlth), Corporations Act 2001(Cwlth). PNG has developed a new OSH legislation, a new OSH framework, a new OHS structure that is economically driven. In April 2011, the Governments of Fiji and Papua New Guinea introduce a new program that was intended to improve the standards and practices on the workplace. * Economic environment in PNG: PNG’s economic...
Words: 766 - Pages: 4
...Conference Concept Document Purpose To promote the Mezzo range of imported Italian espresso that the firm has recently secured the rights to be distibuted in Australia. To secure lead sales of the companies espresso machines. To build relationships between Macville and its clients. To increase awareness of MacVille's association with the specialist espresso market. Type The style of the conference would be Formal, instructional, one-to-many. Benefit The benefit of this conference to the attendees will be able to gain product knowledge which would improve their sales. To create a good relationship between the attendees and MacVille. When, Where and Who The conference will be held on the 26th of October 2015 Monday at Mantra South Bank, 161 Grey street, South Bank Queensland. We are hoping to attract local coffee shops to attend the certain event to give them more. Resources The Venue will provide all the equipment needed. The facilities needed for the conference will be explained to the attendees upon entering the Conference hall. The products from Italy will be presented on the day of the conference. The speaker of the event will be the Sales Manager of MacVille. Fliers will be needed for marketing. The website needs to be updated to match the following event. Time 5 months is sufficient time for the event to be established. The Venue will be needed to be booked 3 months before the venue The speaker of...
Words: 475 - Pages: 2
