...This is a continuation of your Unit 5 Assignment. Drawing upon the theory you chose for your presentation, you are to compose an APA-formatted paper addressing the following questions: In what way(s) can you identify with this style? How do you differ? Name an organization that has adopted this style and describe whether it was successful. (Your textbook could help you with this.) Consider the following scenario and apply your management style to it. How would you act in your chosen management style? You are the director of Tri-County Home Health Agency and, due to financial reasons, you are to implement an RIF (reduction in force), also known as a lay-off. How will you decide which jobs will have to be eliminated, who will be in on the decision-making process, and how will you notify employees about your decisions? Your paper should comprise a title page, at least four pages of information, and a reference page with at least three professional sources other than your textbook. Your completed exercise should follow the conventions of Standard American English (correct grammar, punctuation, etc.). Your writing should be well ordered, logical and unified, as well as original and insightful. Your work should display superior content, organization, style, and mechanics. When you are ready to submit your Assignment, click on the Dropbox and complete the steps below: Click the link that says “Submit an Assignment.” In the “Submit to Basket” menu, select Unit 7: Assignment ...
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...Robel Teffera MG 210 Chp.13 Discussion Questions 1. Describe the different types of groups and the five stages of group development. A group is two or more interacting and interdependent individuals who come together to achieve specific goals. Formal groups are work groups that are defined by the organization’s structure and have designated work assignments and specific tasks directed at accomplishing organizational goals. Informal groups are social groups. The forming stage consists of two phases: joining the group and defining the group’s purpose, structure, and leadership. The storming stage is one of intragroup conflict over who will control the group and what the group will be doing. The norming stage is when close relationships and cohesiveness develop as norms are determined. The performing stage is when group members began to work on the group’s task. The adjourning stage is when the group prepares to disband. 2. Explain how external conditions and group member resources affect group performance and satisfaction. External conditions, such as availability of resources, organizational goals, and other factors, affect work groups. Group member resources (knowledge, skills, abilities, personality traits) can influence what members can do and how effectively they will perform in a group. 3. Discuss how group structure, group processes, and group tasks influence group performance and satisfaction. Group roles generally involve getting the work done or keeping...
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...Daniel York May 5 2012 Business Management Management Exam 4 1. Why do you think that today’s manager’s would want to use the “Balanced Scorecard” method to measure and control organizational performance? Manager’s use the Balanced Scorecard method to measure and control organizational performance because it gives you 4 areas of your performance instead of just looking at the financial numbers of the organization. Just because financially your company is succeeding it does not mean improvements can not be made. If customer service is low, employee are trained improperly or processes are out of date this could cost you present and future business. Addressing these now can lead to increase profit margins from increased business and cut costs by eliminating the seven deadly wastes. 2. What is the “grapevine”? Should it be eliminated from a company? Why or Why not? The Grapevine is an internal communication source based of rumors and gossip in a given organization. “80% of the topics are business related, and 70%-90% of the details are typically accurate.”(Daft 13) You should not try to eliminate it the grapevine because it will always exist, so merely ignoring it or pretending like it is not there will not be beneficial. Keeping your employees well informed of what is going on with the company will eliminate possible hazards from misinformation that comes from the grapevine. You can also use the Grapevine as an information source to find out concerns your...
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...Module 1 Questions 1. Define the terms project, project objective and give some examples. Project; it is a temporary activity that takes place to generate a unique product, a service or a result. This activity has a definite beginning and end. Project objective; these are the objectives pursuit through the project. One will have and expected output that needs to be developed in a certain level of time and with specific resource. 2. What role does a customer have during the project life cycle? Why is it important to satisfy the customer? One of the primary stakeholders in the project are customers. Usually, depending on the scope of the project, a product or service oriented towards the customer will be developed. During the project life cycle there will be research, as well as testing phases, in which certain criteria’s will need to be met in order to satisfy the customers’ needs and have a successful project. 3. Define scope, schedule, cost, and customer satisfaction. Why are these considered to be constraints? Scope is part of the project planning. Scope help to determine and analysis the project goals, deliverables, tasks costs and deadlines. During project planning, list milestones, activates and deliverables all those are the job that belong to schedule. Cost will be keep the budget as planed before. Customer satisfaction, do the full analysis of the customer satisfaction with what they like, what they want. To understand the customers. They reason why these...
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...organization’s Crisis Management team at both a small company and a large organization and explain their individual roles on the team. The following individuals should be part of the Crisis Management team: Chief Executive Officer: he or she should be part of the team specially in smaller organizations. The CEO could be the team lead of the CMT. As a team Lead, he or she should assemble and lead the CMT, call CMT meetings, assign and delegate tasks, and take strategic decisions in order to manage the crisis successfully and mitigate its impact on the organization. Also, he or she should be responsible for activating the CMT, declaring that a crisis is over, and conducting evaluations after a crisis is over. Human Resources Representative: he or she should serve as a liaison with employees, especially in larger organizations. Also, he or she should arrange for assistance to crisis victims and provide necessary and up to date information regarding employees and represent their interests during a crisis. Financial Representative: he or she should provide necessary financial information, especially in larger organizations. This person should also be responsible for expenditure of the organization’s funds, secure funds for relief operations, and maintain adequate insurance coverage. Head of Operations: he or she should provide logistical support to the CMT. Manage operations during a crisis. Ensure that necessary supplies are available. Distribute the Crisis Management Plan to CMT...
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...Question 1 Describe the evolution of ‘Personnel Management’ into ‘Human Resource Management’. How does the transformation help organisations achieve their strategic objectives? * Briefly explain the meaning of HRM – 2.5 marks * Briefly explain the meaning of Personal Management – 2.5 marks * Identify and describe 4 factors contributed to the transformation of PM into HRM 2.5 marks x 4 factors– 8 marks * How does HRM help organisation achieve strategic objectives of organisations – 3 marks X 4 points - 12 marks (The answers should reflect originality and not extracts from the text book. If the student has reproduced what is in the text book full marks should not be awarded for theoretical areas. They must reflect critical thinking and practical application of theory) Human Resource Management (HRM) could be defined as the process of managing human talent to achieve an organization’s objectives. HRM has to help blend many aspects of management in order to overcome “competitive challenges” and address “employee concerns”. By balancing these competing demands HRM plays an important role in getting the most from employees and providing a work environment that meets their short-term and long-term needs. Traditionally the term Personnel Management (PM) was used to refer to the set of activities concerning the workforce which included staffing, payroll, contractual obligations and other administrative tasks. In this respect, personnel management encompasses...
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...Student Assignment Covering Form |Course/Unit Information | |Course |Pearson (Edexcel) BTEC Level 7 – Diploma / Extended Diploma in Strategic Management & | | |Leadership | |Unit No. |Unit 14 | |Unit Name |Strategic Supply Chain Management and Logistics | |Unit code |D/602/2357 | |Batch |I 1501 – SSCML - Sredharran | |Instructor Information | |Name |Sredharran Sampath | |Phone |0529059903 | |Skype | ...
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...ETM 502 – Project Management in Engineering and Technology – Assignment 1 REVIEW QUESTIONS P18, RQ1 - Define a project. What are five characteristics that help differentiate projects from other functions carried out in the daily operations of the organization? As PMI have defined, a project is a temporary endeavor undertaken to create a unique product, service, or result. The characteristics of a project help differentiate it from other endeavors of the organization. The major characteristics of a project are as follows: 1. An established objective. 2. A defined life span with a beginning and an end. 3. Usually, the involvement of several departments and professionals. 4. Typically, doing something that has never been done before. 5. Specific time, cost, and performance requirements. P18, RQ3 - Why is the implementation of projects important to strategic planning and the project manager? Today, projects are the modus operandi for implementing strategy, meaning that strategy plans of a company is delivered through the products of project results. Since projects are the modus operandi, strategic alignment of projects is of major importance to conserving and effective use of organization resources. Selection criteria need to ensure each project is prioritized and contributes to strategic goals . Anything less is a waste of scarce organizational resources—people, capital, and equipment . Projects and project management play the key role in supporting strategic...
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...Chapter 5 – Summary Review Questions 1. Explain why the concept of competitive advantage is central to the study of strategic management The concept of competitive advantage is central to the study of strategic management, since a company (or an organization) must follow an aligned strategy to outperform their rivals in the industry. Michael Porter introduces three generic strategies that a firm may apply in order to do so. (Overall cost leadership, Differentiation and Focus). In order to create and sustain competitive advantage, companies such as KFC (case in beginning of CH5) should analyze the value chains of their customers and suppliers to see where they can add value. Furthermore studies have shown that businesses combining multiple forms of competitive advantage outperform those that used only a single form. “Stuck in the middle” firms are those who do not apply any of the forms. These are the ones that perform the worst. 2. Briefly describe the three generic strategies – overall cost leadership, differentiation, and focus. Overall cost Leadership: “Generic strategy based on appeal to the industry wide market using competitive advantage based on low cost.” Requires a tight set of interrelated tactics that include: * Aggressive construction of efficient scale facilities. * Vigorous pursuit of cost reductions from experience * Tight cost and overhead control * Avoidance of marginal customer accounts * Cost minimization...
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...1. Name and describe the basic management functions. a. Planning: deciding what objectives to pursue during a future period and what to do to achieve those objectives. b. Organizing: grouping activities, assigning activities, and providing the authority necessary to carry out the activities. c. Staffing: determining human resource needs and recruiting, selecting, training, and developing human resources. d. Leading: directing and channeling human behavior toward the accomplishment of objectives. e. Controlling: measuring performance against objectives, determining causes of deviations, and taking corrective action where necessary. 2. What is scientific management? Discuss the four main principles of scientific management. a. Scientific management is a philosophy about the use of human effort. It seeks to maximize output with minimum effort through the elimination of waste and inefficiency at the operative level. Frederick Taylor was the major figure responsible for popularizing this philosophy through his writings and consulting. The four main principles are: 1.The development of a scientific method of designing jobs to replace the old rule-of-thumb methods. This involved gathering, classifying, and tabulating data to arrive at the “one best way” to perform a task or a series of tasks. 2.The scientific selection and progressive teaching and development of employees. Taylor saw the value of matching the job to the worker. He also emphasized...
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...Reirene C. Bonto 13-0039 BA 190 Final Exam ANSWERS TO QUESTIONS: 1.) There are four strategic lenses which could aid managers in approaching strategic problems faced by the organization. These strategic lenses are strategy as a design, strategy as experience, strategy as ideas, and strategy as discourse. In viewing strategy as a design, it sees strategy as a logical process which weighs the pros and cons of the decisions to be made. Strategic design takes into account the capabilities and restraints of the company and analyzes it to come up with the best decision. One organization whose strategy lens is design is Apple. Apple, as a highly-innovative company, needs to weight and analyze the current standing of the company and the current market conditions before making decisions on their products. Another strategy lens is strategy as experience. In this view, strategic decisions are based on past strategy outcomes. Since the approach relies on past experiences, there is little to change in the way to manage the organization. Ready-made solutions are implemented to solve problems. Innovation only occurs if the problem the organization is facing was not included in the past. One common example of this lens are restaurants. In restaurants, managers were trained to follow a certain protocol when addressing customer complaints. These protocols were based on past experiences by the previous managers of the restaurant. 2.) The culture of organization consists...
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...Chapter 1 – Subject Review Questions 1. I have worked for my current boss, Mr. Ford, in the field of youth social services for nearly a decade. Due to his leadership, I have remained with the agency throughout tumultuous periods. He has always challenged his employees to strive for quality of service at the greatest speed possible. Mr. Ford organizes employees to create a dynamic workforce capable of adapting to changes affected by the macroenvironment. In an effort to continue to win Requests for Proposal bids, Mr. Ford has consistently operated an efficient service program that is cost competitive with other service providers and fiscally sustainable. 2. One of the greatest ways that the Internet impacts my life on a daily basis involves how it has allowed knowledge to be shared instantaneously and with increasing accuracy. I am able to receive information about events and interests in real time. Instead of having to search libraries for dated information, as I did as a youth, I can find information that is relevant and current from trusted sources. Now it is possible to access peer-reviewed publications from esteemed institutions. Globalization, in conjunction with the Internet, has provided access to news and information from around the world. I enjoy reading articles from the perspectives of those of other nationalities and now, thanks to Google Translate, I can read articles that were written in foreign languages. 3. I have always admired Google for how...
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...Chapter 1 Discussion Questions 1.) Many people and organizations today have a new or renewed interest in project management. In the past, project management primarily focused on providing schedule and resource data to top management in just a few industries, such as the military and construction industries. Today’s project management involves much more, and people in every industry and every country manage projects. New technologies have become a significant factor in many businesses, and the use of interdisciplinary and global work teams has radically changed the work environment. 2.) A project is a temporary endeavor undertaken to create a unique product, service, or result. a. The attributes of a project are unique purpose, temporary, developed using progressive elaboration or in an iterative fashion, requires resources, often from various areas, should have a primary customer or sponsor, involves uncertainty. b. A project is different from what most people do day to day in that a project has a beginning and an end. c. The triple constraints are scope, time and cost. d. Other factors might include quality, risk and resources. 3.) Project management is “the application of knowledge, skills, tools and techniques to project activities to meet the project requirements. a. Framework is to help you understand project management. Key elements of this framework include the project stakeholders, project management process groups, knowledge...
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...Page 18 1. Why study operations management? The study of operations management allows management to understand the design, managing, controlling, and improvement of business activities that provide details to the overall performance of products and services that are produced. Operations management is one of the three primary functions of a business. The other primary functions, noted by the text, are marketing and finance. 2. What is the difference between the terms “production management” and “operations management”? The production management has a focus on the physical goods produced. For example, a manager over production would be concerned if orders were not meeting customer’s quotas. Operations management has a focus on how goods and services are produced and delivered to customers. Operation managers will be concerned of adding customer value while decreasing waste or increasing costs. 3. What is the difference between operations management and supply chain management? Operations management is primary focused on the inputs and processes required to produce a service or product for a customer. On the other hand, managers over supply chains are tasked with the responsibility of getting the goods or materials to the place of production. A high emphasis on the supply chain managers is getting those raw materials to the operation at the precise time that the materials will be converted by the operation. If the delivery timing is off, an operation...
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...Chapter 1: Review Questions 1. What is a project? It is a temporary effort intended to create a unique product, service, or result. 2. What is project management? It is the application of knowledge, skills, tools, and techniques to project activities to meet project requirements. 3. How are projects different from ongoing operations? Projects are temporary and unique while operations are continuous. Operations are an ongoing process to ensure that an organization continues to work effectively. For instance, operation managers can often use checklists to guide much of their work, but project managers rarely have checklists that identify all of the activities they need to accomplish. 4. What types of constraints are common to most projects? Time and budget constraints are common to most projects for clients, and the amount of resources available and the decision maker’s risk tolerance are constraints from an internal point of view. 5. Which deliverable authorizes the project team to move from Selecting and Initiating to Planning? The approval of a charter 6. At what stage of a project life cycle are the majority of the “hands-on” tasks completed? At the execution stage 7. During which state of the project life cycle are loose ends tied up? During the Closing stage 8. What are the five process groups of project management? Initiating, planning, executing, monitoring and controlling, and closing 9. Which process group...
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