...managerial skills, such as technical skills, which is an ability to perform specialized tasks; human skill, which comprise the ability to work well with other people; Conceptual skill, which is the ability to analyze and solve complex problems. According to the organizational behavior theory, Manager operates a company with a management process, the process fulfill four functions, which involves planning, organizing, leading and controlling. Moreover, Henry Mintzberg described how managers enact the management process in a busy, hectic, and challenging work context where they are move among many tasks and face many interruptions. Mintzberg classified all the context into ten roles. During the management process, Mintzberg’s ten roles of effective managers perform in different functions with distinct essential managerial skills. Planing is a manage process that to set organization objectives and formulate the way to achieve them. Specifically, manager need to make an organization goal as well as the actions people should execute in the course of realizing team goals. In the planing function, Corporate needs monitor seek informations about the future business, then, informations are transported by disseminator to employees. After that, entrepreneur will analysis these informations with technical skills and to decide whether the program is feasible and how to achieve the business target. Organizing is the second step in the management process....
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... Module code: | M | G | T | 6 | 0 | 2 | 4 | Assignment title:…………………………………………………………………………… Due date & time: ………………………………………………………………………… I have read and understood the Taylor’s University Regulations on cheating, plagiarism and collusion. I declare that this piece of work is my own and does not contain any unacknowledged work from any other sources. I authorise the University to test any work submitted by me, using text comparison software, for instances of plagiarism. I understand this will involve the University or its contractor copying my work and storing it on a database to be used in future to test work submitted by others. Note: The attachment of this statement on any electronically submitted assignments will be deemed to have the same authority as a signed statement. Signed: | Date: | Junleong: What are the most important management skills Tony Hsieh practices in successfully leading his team at Zappos? The very first significant management skill that Tony Hsieh...
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...Journal of International Development J. Int. Dev. 22, 890–905 (2010) Published online 12 November 2009 in Wiley Online Library (wileyonlinelibrary.com) DOI: 10.1002/jid.1639 MANAGEMENT OF MICROFINANCE INSTITUTIONS: DO SUBSIDIES MATTER? MAREK HUDON* ´ libre de Bruxelles, Belgium and Burgundy School of Business, France CERMi, Universite Abstract: It is estimated that donors commit between US$ 800 million and US$ 1 billion to microfinance per year. This paper analyses the management of microfinance institutions (MFIs) and its relationship with donors’ subsidies. The results show that the level of subsidies granted per year is related to the management quality but not the subsidies divided by the gross loan portfolio or the total equity. Well-managed MFIs are larger and regulated organisations but not significantly older. The organisational structure or the experience of the MFI however does not play a role in determining its financial effectiveness, except for cooperatives. Copyright # 2009 John Wiley & Sons, Ltd. Keywords: microfinance; subsidies; management; governance; nonprofit JEL Classification: L31; M54; O16; Q14 1 INTRODUCTION Formal financial institutions have neglected a large part of developing country populations. Considered as high-risk clients, the poor have been denied access to financial services. Microfinance has been praised during the last twenty years as a new development policy tool serving people who have been excluded from the formal banking system. The...
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...EPG SHRM Foundation’s Effective Practice Guidelines Series Building a High-Performance Culture: A Fresh Look at Performance Management By Elaine D. Pulakos, Rose A. Mueller-Hanson, Ryan S. O’Leary, and Michael M. Meyrowitz Sponsored by Halogen Building a High-Performance Culture: A Fresh Look at Performance Management This publication is designed to provide accurate and authoritative information regarding the subject matter covered. Neither the publisher nor the author is engaged in rendering legal or other professional service. If legal advice or other expert assistance is required, the services of a competent, licensed professional should be sought. Any federal and state laws discussed in this book are subject to frequent revision and interpretation by amendments or judicial revisions that may significantly affect employer or employee rights and obligations. Readers are encouraged to seek legal counsel regarding specific policies and practices in their organizations. This book is published by the SHRM Foundation, an affiliate of the Society for Human Resource Management (SHRM©). The interpretations, conclusions and recommendations in this book are those of the author and do not necessarily represent those of the SHRM Foundation. ©2012 SHRM Foundation. All rights reserved. Printed in the United States of America. This publication may not be reproduced, stored in a retrieval system or transmitted in whole or in part, in any form or by any means...
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...objective of this Management Aptitude Questionnaire was to identify your present level of management skills and to see what level of management would best suit your personality. You will learn the difference in the three categories of management skills and to identify the position that potential managers would likely be fit for. There are three levels of managers which are Top Managers, Middle Managers, and First-Line managers. All managers must have three necessary skills in order to be effective and efficient in and organization which are Conceptual skills, Human skills, and Technical skills. The top-level managers require more conceptual skills and less technical skills. The lower-level managers require more technical skills and less conceptual skills, and all managers require a high level of human skills in an organization because they all have to interact with people. “Many managers get promoted to their first management jobs by having excellent technical skills. However, technical skills become less important than human and conceptual skills as managers move up the hierarchy” (Daft, 2012, p.11). Human skill should be the most important in an organization to avoid a high employee turnover due to poor communication, coordination and motivation techniques. Results The results were: Conceptual skills total score = 28 points Human skills total score = 22 points Technical skills total score = 15 points The results showed a higher total for conceptual skills followed by...
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...Perry Barton Principle of Management MGMT 1100 By: Hillary D. Wooden Date: October 8, 2012 In the retail industry there are many different managers with different personalities. When you think of managers in the retail industry, you picture an older adult that has worked with the company for 20-30 years. Companies now have seen that having older adults is more of a liability than an asset. Having older adults as managers can have some pros but sometimes there are cons. After talking to different managers within my company, I have came to the conclusion that many companies are looking into hiring younger adults to fill their manager positions and younger workers to fill associates positions. After doing my research and talking to different managers within my company I have come up with different pros and cons of being a young adult manager in the retail industry. Pros of being a young adult manager in the retail industry are having good planning, leading, human, and technical skills. Cons of being a young adult manager in the retail industry are being less organized, less controlling, non-conceptual, and sometimes lacking motivation to manage skills. In the following paper I will be discussing in more detail the reasons for these pros and cons. One of the first pros of being a young adult manager in the retail industry is having good planning skills. Planning is determining organizational...
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...LECTURE ONE Management and Organization Learning Outcomes • Explain why managers are important to organizations • Tell who managers are and where they work • Describe the functions, roles, and skills of managers • Describe the factors that are reshaping and redefining the manager’s job Why are Managers Important? • Organizations need their managerial skills and abilities more than ever in these uncertain, complex, and chaotic times. • Managerial skills and abilities are critical in getting things done. • The quality of the employee/supervisor relationship is the most important variable in productivity and loyalty. Who is the manager? • “Tim Carver is a sales manager. He was promoted to this position four months ago. Tim spends four days a week on the road calling on customers and helping his people sell. During this time his secretary runs the office. On Friday Tim returns and works on problems that have come up during the week. “ • Is Tim a manager? Who is the manager? • “Mary carren is an associate administrator at a local hospital. Mary spends approximately 20 percent of her day working with administrator, 40 percent handling administrative paperwork, and 40 percent meeting with department heads to discuss operational problems and ways of dealing with them. Except for the occasional times when she attends national professional meetings or training programs, Mary’s time is spent at the hospital. “ ...
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...Jesseca Hughes Chapter 1 1. Management is directing other people to work as a team to accomplish one desired goal. It’s hard to grow and maintain a business without management. A manager’s job isn’t to do the work that has to be done, it’s to help their employees stay on task and efficiently accomplish their goal for the company. 2. To be a successful manager, there are five functions you need to perform. Planning is the first important function. Managers need to be able to plan what their goals are and how to fulfill that task as efficiently as possible. Being organized is another important function, deciding who will do what and when it needs to be done is essential in completing their desired goal. Another function managers need is leadership, being able to motivate and inspire others to work hard is very important to help achieve their tasks. Controlling is the last function of management, managers need to set certain standards for their employees. They compare how that employee’s performance is and if their measurement doesn’t meet the managers’ standards, they have to make changes to accomplish the goal efficiently. 3. A company needs different kinds of managers, each having different responsibilities and doing different jobs. Top managers such as Chief Executive Officers (CEOs), Chief Operating Officers (COOs), Chief Financial Officers (CFOs), and Chief Information Officers (CIOs) are responsible for monitoring their business environments and...
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...Mark Steckle seem to lack in management skill are the collaboration skill or human skills. Collaboration skill or human skill is essential skill to building strong relationship with the rest of the colleagues and provides solution to problem occurred. Being as a middle level management it is important to have collaboration skill as one man army will not take you anywhere, manager however still need to depends on others’ cooperation to maintain the position or do better in the firm. Having a good relationship will help the management level to reduce conflicts with the others. Mark is clearly setting a barriers to keep a distance from the rest as he is business minded with a purpose of bringing profits to the company and get recognition from Mr Teddy.K, CEO of Globecom organization. Besides that, Mark did not provide any solution or strategic plan to the company to keep the company improve. Middle management levels are required to provide a strategic and develop plan for the company and help the team to achieve the goal and result in better product or services performance. Besides that Mark Steckle is unable to provide motivation to the rest of the team. Motivation is define giving positive feedback to the employees of their contribution for the company. Motivation play a main key to keep the organization going as it is maintaining the employees to stay happy and self-fulfillment as their performance had paid off. Or in other perspective, management level able to motivate the...
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...Kristian Kenn D Limsipson BSBA-BM 1A PRINCIPLES OF MANAGEMENT Management in businesses and organizations is the function that coordinates the efforts of people to accomplish goals and objectives using available resources efficiently and effectively. Management is the act or skill of controlling and making decisions about a business. Management is the way of something is handled, careful treatment, supervising skills, or those in charge of a business or a group. Manager a person who controls the activities, business dealings and other aspects of the career of an entertaines. Manager is a person responsible for supervising and motivating people. *What are the task, roles, skills of the manager* Management Task #1: Coaching One of the most important management task is coaching. Managers must be the persons who will show to their subordinate or team members the right direction where the organization will need to go. They are simply instructors and trainers. Management Task #3: Change Agent The whole change process must be planned and managed if you want to bring desired results. Managers in the same time must ensure that the company will continue with the current level of success and prepare to implement change that will bring future success. Management Task #4: Forecasting the Future Forecasting is another managerial task that will provide a picture of how the future will look like from the...
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...have contributed to the organisation first. Most of the employees who complain are habitual poor performers who complain all the time in order to hide their poor performance record. This is made worse by an incompetent management team that has no clue on how to lead people. The majority of managers have appalling people management skills that affect the morale of staff. They are where they are not because they know better than those they lead but because of their connections. Improper promotion systems have lead to the elevation of incompetent managers to positions of authority. The majority of these managers think like “employees”. They are in the workers committees by proxy. They direct workers committee proceedings through their people in these associations. It has been an interesting observation that the internet contains very little information on how employees can individually improve their work performance but contains thousands of articles on how MANAGEMENT can enhance employee productivity, how managers can motivate employees, how management can improve the workplace to enhance productivity, job design methods etcetera. Most information is targeted at management. What does this say about employee productivity? Are we saying the onus is on management to improve productivity? Are we saying the employee has to be pushed and cajoled into...
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...number of aspects of business management using a successful existing company. This report is based on a one of the world’s leading Information and Communication technologies company-Fujitsu LTD. The report includes a brief introduction of Fujitsu, to get more familiar with the company, its approach and activities. The report also includes an environmental analysis (SWOT), to see what are the strengths and weaknesses of Fujitsu LTD., and what opportunities and threats is the company facing. The research investigates 3 organisational goals that are planned to be reached in future and cascades the through the various business departments and levels-finance, marketing, human resources and operations. In this report we examine three different plans that Fujitsu has implemented over the past five years. From the research we observed that Fujitsu uses its own management philosophy, called Fujitsu way and we examined this approach through various points. In the report we reviewed how conceptual, human and technical skills are used in Fujitsu. We also considered how staff should be motivated in Fujitsu in order to reach the overall organizational goals. We conducted our research using various resources, such as ITB Library, Business Sources Premium and Emerald databases, Company’s website and Internet. Table of Contents Executive Summary i Table of Figures iv Table of Tables iv Introduction 1 Fujitsu Products and Services: 1 Fujitsu Management 2 SWOT 3 Strenghts 3 ...
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...implementation of new Performance Management System in Region 3 with Lowe’s Home Centers, Inc. Thank you for reviewing and accepting my request for research regarding a new Performance Management System for implementation in region three for Lowe’s Home Centers, Inc. Please find my proposal below for implementation of a new Performance Management system to be utilized by Lowe’s Home Centers, specifically the Atlanta, GA region, region three. Performance management in the work place is vital and can ultimately make or break a company. Consistency is one way to ensure that a company is treating each of its employees the same and not signaling out employees to reprimand. Research shows that having a strong and consistent performance management system in place helps companies to grow and develop its employees while maintaining discipline throughout the company for employees who fail to follow company policy and procedures. Consistent performance management can help to develop strong employee morale in its stores and create more profit for the location. Performance Management in the Workplace Lowe’s Home Centers, Inc. Region Three | | Executive Summary Lowe’s Home Centers, Inc., region three, located in Atlanta, Georgia consists of over 100 stores and has thousands of employees and hundreds of managers. The employees and managers alike have policies and procedures to abide by and with policies and procedures come performance management systems that are greatly...
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...Case study This case study is about the computer virus hunter’s at Symantec Corporation. Symantec Corporation deals with the antivirus software. The product provides protection against harmful contents for the computer. Q 1. Keeping professional excited about the work that is routine and standardized and chaotic is major challenge for Vincent Weafer. How could he use Technical, Human and conceptual skills to maintain an environment that encourage innovation and professionalism among the virus hunters? 1. Technical Skills: a. He provides security storage and system management solution. b. The work never stopped to maintain efficiency. c. When Santa Monica’s team finished, then Tokyo took over, this handed over to Japanese then to Dublin and back to Santa Monica. 2. Human skills: a. Coaching and monitoring the works. b. Networking outside the organization. c. Working in a team to solve the problem. 3. Conceptual skills: a. Using information to solve business problem. b. Discover the problem and finding solutions. Q 2. What management role would Vincent be playing as he (a) had weekly security briefing conference calls with coworkers around the globe, (b) assessed the feasibility of adding a new network security consulting services, and (c) kept employees focused on the company commitment’s to customers? (a) According to the study by Henry Mintzberg managers have different but highly interconnected roles. According to this we can say that Vincent...
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...| English definition | | Korean definition | Agenda setting | Identifies important action priorities. | 의제설정 | 미디어가 대중이 무엇에 대해 생각할 지에 영향을 미치는 능력 | Conceptual skill | The ability to think analytically and solve complex problems. | 개념적 기술 | 분석적으로 생각하고 복잡한 문제를 해결할 수 있는 능력 | Controlling | The process of measuring performance and taking action to ensure desired results. | 통제 | 기업의 목적을 달성하기 위해 수립한 계획이 실제로 이루어지고 있는지를 확인하며, 이상이 있을 때 수정하는 기능 | Emotional intelligence | The ability to manage ourselves and our relationships effectively. | 감성지능 | 조직과 조직관계를 효과적으로 다룰 수 있는 능력 | Human skill | The ability to work well in cooperation with other people. | 인간관계적 기술 | 다른 사람들과 함께 잘 협력해서 일할 수 있는 능력 | Leading | The process of arousing enthusiasm and inspiring efforts achieve goals. | 지휘 | 조직의 목표를 달성하기위해 요구되는 업무를 잘 수행하도록 조직구성원들을 독려하는 행위 | Lifelong learning | Continuous learning from daily experiences. | 평생학습 | 일상의 경험으로부터 계속되는 학습. | Management process | Management process is planning, organizing, leading, and controlling the use of resources to accomplish performance goals | 경영과정 | 계획, 조직, 지휘, 통제를 기초로 하여 달성 목표를 완수하는 것. | Planning | The process of setting objectives and determining what should be done accomplish them | 계획 | 조직의 목표와 그들이 무엇을 성취해야 하는지를 알아내고 설정하는 과정. | Organizing | The process of assigning tasks, allocating resources, and coordinating work activities | 조직 | 업무를 맡기고 자원을 배분하며, 업무활동을 조직화 하는 것. | Networking | Networking involves building and maintaining positive relationships...
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