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Manager as a Leader

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MANAGER AS A LEADER
Dena M White
Walden University
BUSI 1002-1
March 8, 2015

Craig Jelinek's personality
Craig Jelinek has been with Costco team since 1984, and he has done various jobs in those years. He is dedicated to Costco and what the company represents. He became the President of Costco in 2012. If something works don’t change it as in the $1.50 Costco hot dog deal. He worked with the previous President Jim Sinegal and learned about business management from him. Jelinek’s knows Costco culture and what has worked with its employees and customers. He helps his employees to grow and succeed. He is dedicated to better benefits and salaries for his employees, but also has the same commitment to the customers.
Terminal and instrumental values that are important to Craig Jelinek as a manager.
Terminal and instrumental values that are likely important to Craig Jelinek would be happiness, self-respect recognition, honesty, sincerity, and ambition. The reasons why I would say these things is because for Jelinek’s to be successful with his employees and customers he would have to be these things. If the employees and customers are not happy then the financial report for Costco would show this.
Costco’s organizational culture
Costco culture was first started by Jim Sinegal in which the culture has no divisions because leaders and employees are on the same page when it comes to their customers and what makes Costco work. Costco invests in their employees and wants them to be satisfied and engaged in their jobs. Employees know what they need to do to create a good environment for their customers. Employees with Costco are paid higher wages than most of their competitors, and this contributes to customer experience. Costco promotes within, so the leaders have worked on the floors of the stores, so there is less of a gap between managers and

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