...The company that I chose to identity business issues is Motorola mobility, which is now a subsidiary of Lenovo which was just recently purchased from Google. Motorola Inc. split into two separate companies back in 2011. They manufacture smartphones and mobile devices that run on the Android operating system. Since it conception in 2011, it has gone through a lot of change, obviously the two biggest changes are being sold to Google and more recently Lenovo. Some major issues the company has is it’s slow to market performance. The areas discussed will focus in on how Motorola could learn from other companies and the different processes of Managing an organization in order to produce products in a timely manner Changes in Technology The first major change was Google’s purchase of the company. This obviously had a major effect on the upper management and how Google is going to integrate its management with the existing management. In addition, Google was faced with how to overcome the software issues with the Android operating system; however, since they recently sold that business off to Lenovo and kept the patent, they will pass that issue on. Lenovo will have to rely on the existing management and technical staff along its management and staff, which can cause some difficulties due to the difference in culture between the two companies. It is important to have a strong CIO to manage all of these different changes and determine if the existing technology is in line with...
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...BOB GALVIN AND MOTOROLA, INC CASE STUDY MAT OKLAHOMA WESLEYAN UNIVERSITY Bob Galvin and Motorola, Inc. Case Study Analysis At the age of 61 Bob Galvin, chairman and chief executive officer (CEO) of Motorola, Inc., was moved to action from the increasing complaints as he “walked the halls” and the growing threats from Japanese manufacturers. On April 24, 1983 at the biennial meeting of the top 153 officers of Motorola, Inc. themed ‘Managing Change’, Bob Galvin issued a challenge to senior managers to consider structural changes to strengthen the corporation long-term. Motorola History Founded in 1928 by Paul V. Galvin, Galvin Manufacturing Company the Chicago-based firm began with alternating electrical current converters and automobile radios. Soon after dubbing the car radio as the “Motorola” in 1947, Paul Galvin changed the name of the company. Paul Gavin along with his brother Joe tried to create a humane and democratic work environment. Part of this process involved the everyone including the Galvins to be addressed on a first-name basis; “the Galvins had replaced the typical time clock in the plant with an employee honor system; and by 1947, Paul Galvin established a profit-sharing program” for it now 2,000 employees. It was decision such as this that allowed Motorola to remain union free (Jick & Peiperl, 2011, p. 121). From its modest beginnings of less than $1500 in working capital and equipment, Motorola has enjoyed 55 years of growth and success...
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...Total Quality Management as a Tool for Organizational Change The case of Motorola by Sverker Alänge CIM Working Paper No: WP 1992-01 ISSN 0280-9753 Acknowledgement This article has greatly benefitted from stimulating discussion with my colleagues Christer Oskarsson, Sari Scheinberg and Niklas Sjöberg, and not least the opportunity to learn from and discuss matters with Bill Smith of Motorola. Sverker Alänge This study is collaboration Department of University of part of a research project conducted in with Christer Oskarsson and Niklas Sjöberg, Industrial Management and Economics at Chalmers Technology, Göteborg, Sweden. 2 920426 Content Page 1. Introduction 1.1 Background and aim 1.2 Methodology 1.3 Our model of change 2. A Quality Change Project 2.1 Introduction 2.2 Motives for change 2.3 When, how, and the purpose 2.4 Content of the quality program 2.5 Actors 2.6 Methods of accomplishing change 2.7 Barriers to change 2.8 The history of the corporation - implications 3. Is Quality Used as a Tool for Change? 3.1 Technical dimension 3.2 Social dimension 3.3 Political dimension 3.4 Cultural dimension 3.5 Quality - a tool for change 4. Management implications 1 2 3 6 7 8 11 14 19 25 26 27 27 29 31 34 36 37 3 4 1. 1.1 Introduction Background and aim Most Western corporations are facing an immediate need to transform the way their businesses are run, in order to meet the quality, lead time and product development demands of the 1990s....
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...term “Organisational Change” implies and can be defined as the adoption of a new idea or behaviour within an organization (Robbins and Judge, 2010). It’s the adjustment made among people, technology and structural foundation which was being established within an organisation for period of time. The fundamental concept is for the employees to comprehend the business environment and its significance for the sustainability of the business organisations (Management of Organisation, 2013). For the assignment undertaken, we will be looking into MOTOROLA which was heralded as one of the global communication leaders at a point of time; we evaluate factors effecting its business environment over the past five years using PESTEL analysis which led the organisation to make specific strategies to remain competitive and relevant in the industry. Motorola was influenced by several changes in its business environment which led company to develop strategic planning to work and collaborate with diverse corporation in the industry in assisting the business to continually innovate and improve their products and gain significant market share. This can be observed through the milestones of changes, since its inception back in 1930 when it was known as Gavin Manufacturing Corporation (Motorola Solutions, 2013). * Motorola Inc. was an American corporation established in 1928, a multinational company in telecommunications located in Schaumburg, Illinois in Chicago Suburb (Motorola Website, 2011). ...
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...E-Learning and the Changing Face of Corporate Training and Development Max Zornada As much as is critical to a manufacturing supply chain environment, e-learning is critical in a knowledge dependent supply chain environment. Larry Pereira, Motorola Internet technologies and the advent of e-learning applications in many organisations have made a fundamental difference to the way organisations deliver training and development content, activities and experiences to their employees. Some of the organisations at the forefront of deploying e-learning technologies have been global corporations and/or transaction processing intensive organisations, who typically have difficulties assembling their staff for traditional classroom based training activities, either due to logistical difficulties or because of the impact this would have on work flows and business continuity. Such organisations have developed approaches to e-learning and competency development that overcome the logistical problems of conventional training by making innovative use of e-learning. This paper examines the approaches used by several leading global, Australian and Asian organisations, including Cisco Systems, Motorola, Qantas and several others by drawing on a field study conducted by the writer during –. It attempts to identify some key emerging trends and practices in the field, and lessons that can be learnt from the experiences of organisations reviewed, for the successful deployment of e-learning strategies...
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...products and services with speed, customer satisfaction and lower cost through operational excellence is essential to achieve and sustain superior shareholder returns in businesses and government enterprises. Operating excellence is becoming a priority in services like banking, insurance, retail, and government, because so much of the cost is tied into operations. Lean Six Sigma and Six Sigma are all about change and managing change. We all want improved results; it is just the challenge of making the changes and managing change necessary for the improved results that present the challenges. For some managers, the changes brought by Lean Six Sigma can present a challenge to their normal management approach. Decisions and changes are based on data and statistical analysis. One of the most important tasks in managing change is an analysis of the various stakeholders impacted by the change. Stakeholders need a process to achieve the desired future state. An understanding of economic reality and the demands of the customer must be communicated. They need to understand how the change fits into the...
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...THE EVOLUTION OF THE CELLULAR PHONE Presented by: Student ID No: 1415618/1 To: Anglia Ruskin University Dated: May 16, 2014 ABSTRACT This assignment seeks to examine the evolution of the mobile phone in which improved technology has changed history by converting them from a stone-aged looking block to the modern ultra, sleek and trendy smartphones. It seeks to highlight how the mobile phone evolved over a period of time with changes to its features as a result of integrating new technologies, causing a shift from a communication device to a multimedia device. Due to current competitive market conditions, companies are forced to develop strategies to maintain their competitive advantage. TABLE OF CONTENTS Abstract…………………………………………...………..……………………….....…….i List of Figures.................………………...…..………………......................................iv List of Tables.................……………………..………………........................................v 1.0 Introduction 1 2.0 Influence 2 3.0 Critique 3 3.1 Invention and Innovation 3 3.2 Fast Follower/Defensive Innovative Strategies 4 3.3 Technology and the S-Curve 5 3.4 The Gestalt Rules of Perception 7 3.5 Intellectual Property – Registered Trademarks 8 3.6 The Golden Ratio 9 3.7 Failure – Pearson’s Uncertainty Map 10 3.8 The Battle of Trafalgar and Dynamic Capabilities 11 3.9 Drucker’s Seven Sources for Innovation 12 3.10 Marketing 13 3.10.1 Differentiation/Products Attributes...
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...centralized strategic umbrella for the education and development of employees which is the chief vehicle for disseminating an organization's culture and fostering the development of not only job skills, but also such core workplace skills as learning-to-learn, leadership, creative thinking, and problem solving," A corporate university is any educational entity that is a strategic tool designed to assist its parent organization in achieving its goals by conducting activities that foster individual and organizational learning and knowledge. Corporate universities (CU) are a growing trend in corporations. In 1993, corporate universities existed in only 400 companies. By 2001, this number had increased to 2,000, including Walt Disney, Boeing, and Motorola. Experts estimate that there are more than 2,000 corporate universities (CUs) in the United States, either centrally located or operating as virtual universities. The number of CUs is growing: currently, 29% of organizations are establishing a corporate university or planning to do so. Due to today’s aging workforce, HR professionals look to corporate universities as an effective way to develop, attract and retain much-needed highly specialized workers. An overview of Corporate University * An organizational entity dedicated to turning business led learning into action. * Developed by those corporations who have shifted their focus from employee training to employee education as a result of "the emergence of the knowledge economy...
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...in its own right, and Six Sigma is now an enormous 'brand' in the world of corporate development. Six Sigma began in 1986 as a statistically-based method to reduce variation in electronic manufacturing processes in Motorola Inc in the USA. Today, twenty-something years on, Six Sigma is used as an all-encompassing business performance methodology, all over the world, in organizations as diverse as local government departments, prisons, hospitals, the armed forces, banks, and multi-nationals corporations. While Six Sigma implementation continues apace in many of the world's largest corporations, many organizations and suppliers in the consulting and training communities have also seized on the Six Sigma concept, to package and provide all sorts of Six Sigma 'branded' training products and consultancy and services. Six Sigma has also spawned manay and various business books on the subject. Six Sigma, it might seem, is taking over the world. Interestingly while Six Sigma has become a very widely used 'generic' term, the name Six Sigma is actually a registered trademark of Motorola Inc., in the USA, who first pioneered Six Sigma methods in the 1980's. The original and technically correct spelling seems to be Six Sigma, rather than 6 Sigma, although in recent years Motorola and GE have each since developed their own sexy Six Sigma logos using the number six and the Greek sigma character s. Six Sigma is now a global brand and something of a revolution. But what is Six Sigma?... six...
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...pushed the management and businesses practices into new heights. MNC’s have two distinctive characteristics which distinguish it from domestic organizations. That is, the presence of multicultural workforce or multiculturalism and geographic dispersion of the business units. Since the term “strategy” became a vital term in human resource, human resource department has changed from a simple functional department into a strategic department of the business. And the employees are now considered as knowledge capital. All these changes took place due to globalization as the associated advancements. The most pressing issue faced by the HR specialist is, could the MNC’s ever have a unified set of company- wide strategies , policies and practices . In the MNCs, though the company name is same in all regions, the people are different and so is there culture and behavior. Hence the way to treat them or manage them has to be different. In other words, managing the HR in the subsidiaries of the MNC is different. There are both internal and external factors of the subsidiary companies that would hinder the unified set of strategies, policies and practices. The way how people are managed is affected by everything around them. Both the internal and external factors affect the HRM of MNCs. It’s the greatest challenge for the MNCs to manage the HR of its subsidiaries because of the many factors that needs to be considered in implementing the HR strategies, policies and practices. ...
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...BUSINESS ETHICS Student’s Name: Ce Wang Student’s ID: 1226656 Instructor’s Name: Peter Goalby Course Name: New Advances In Business University Of Bedfordshire Date Assignment is due: 20/03/2015 Abstract Business ethics looks at whether the company is heading in the right course by adhering to the various factors such as integrity, fairness and reliability. The ethics set up by the organization plays a vital role in the hiring process and the business management practices. Running an ethical organization is vital in financial matters and in creating the morale and loyalty of the personnel. Ethics are also relevant to the business as it ensures that there is ethical behavior among the workers in the organization. Ethics are also relevant to the business as it aids in creation of an ethical organizational culture. Most of the organizations when posed this question believe that it is the employees who are chiefly responsible for ensuring that their work meet the ethical considerations. However, the employees are not the only ones responsible for business ethics, the employees need support from the management or from the employer. This paper has a look at the ethical issues surrounding the steel manufacturing industry and the Healthcare industry. It also looks at the relevance that ethics have on business, sustainability and corporate responsibility. The paper also looks critically at the connection of business ethics to the organizational culture. Lastly, it...
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... | |"Hitting a Six Sigma" | |It's considered the most challenging and most effective tool for customer satisfaction. How can it be achieved? What are the particular | |problems Indian corporations must face? Prasad Sangameshwaran takes a look at the experiences of one of India's early adopters, Wipro, which | |is nearing the target | |In 1997, the Rs 3,468-crore Wipro Limited started implementing the Motorola-developed Six Sigma process in its businesses ranging from toilet| |soaps to computer peripherals. | |So far, Wipro has initiated more than 1,000 projects, trained more than 150 Black Belts (Six Sigma facilitators who are taught to look for | |breakthroughs in projects), and generated savings of approximately Rs 110 crore. | |This was not achieved overnight. As the chart on page 4 shows, for the first year Wipro achieved no gains. Today, however, Six Sigma has | |benefited Wipro across businesses. For example, in its hardware business installation failures were...
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...This research paper acknowledges different quality management tools. It is about the evolution of different quality tools and defining the best practice Strategic model in IT organization in relation to achieving quality within their business processes and integrating business processes to achieve strategic goals. Previous research and study indicates the various quality system tools in order to achieve quality management objectives in the competitive business environment. This research paper investigates and finds out the evolution of different quality system tools and significance of various quality tools and then designing best practice strategic model for future in Information Technology organization. The importance of this proposed research is that currently IT companies are experiencing increased global competition and parameters like complexities of the product, different markets, customer focus, high quality of product, decision making and integration among various business units in the global environment and the environment in which the firm operates are the issues of concern. Traditional quality tool in IT systems are not capable of coping with these demands and still stay competitive. Changes are needed in order to achieve sustainable results and maintaining fitness and overcome the problems of traditional tools. Today industrial companies need stable position socially and economically and industrial response...
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...strategy formulated by Jobs. This move allowed Apple to have a desktop and a portable computer in both the professional and the consumer segments. The matrix is as follows: | Professional Segment | Consumer Segment | Desktop | G3 | iMac | Portable | PowerBook | iBook | In 2001, Apple hit another important historical point by launching iTunes. This marked the beginning of Apple’s new strategy of making the Mac the hub for the “digital lifestyle”. Apple then opened its own stores, in spite of protests by independent Apple retailers voicing cannibalization concerns. Then Apple introduced the iPod, central to the “digital lifestyle” strategy. Philip W. Schiller, VP of Worldwide Product Marketing for Apple, stated, “iPod is going to change the way people listen to music.” He was right. Apple continued their innovative streak with advancements in flat-panel LCDs for desktops in 2002 and improved notebooks in 2003. In 2003, Apple released the iLife package, containing improved versions of iDVD, iMovie, iPhoto, and iTunes. In reference to Apple’s recent advancements, Jobs said, “We are going to do for digital creation what Microsoft did for the office suite productivity.” That is...
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...Advanced Quality Applications Six Sigma MBA 774 Dr. Abdallah Abdallah Introduction Certified Six Sigma Black Belt Exam / ASQ Six Sigma enterprise wide deployment Business process management Project management Six Sigma - Define Six Sigma – Measure Six Sigma – Analyze Six Sigma – Improve Six Sigma - Control Lean enterprise Design for Six Sigma Total 6% 6% 10% 6% 20% 15.3% 14.7% 10% 6% 6% 100% 9 9 15 9 30 23 22 15 9 9 150 (a 4 hour test) 2 Six Sigma Enterprise-wide deployment What is Six Sigma? Six sigma is a highly disciplined process that focuses on developing and delivering near perfect products and services consistently Six sigma is also a management strategy to use statistical tools and project work to achieve breakthrough Profitability and quantum gains in quality 3 What is Six Sigma? 4 Fundamental Beliefs • Everything is a process 5 Quality is ….. Do the right thing, Design the right product, the right process and do things right Consistent product, consistent process First time ….. Every time 6 What is Sigma? s Sigma - the lower case Greek letter that denotes a statistical unit of measurement used to define the standard deviation of a population. It measures the variability or spread of the data. 7 Lower Specification Limit (LSL) Upper Specification Limit (USL) x 8 Specification, variation and process capability Lower Specification Limit LSL Large variation, incapable Upper Specification...
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