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Managing People in Smes

In:

Submitted By lucky
Words 6096
Pages 25
How to Manage People in SMEs in Context
(Walkers Engineering Ltd. Case Study)

Introduction and background of the case
Walkers Engineering Ltd. is a small and medium family-run enterprise with 225 employees, and is partially unionized. The company manufactures plastic mouldings and bins, enjoying a good reputation for its quality. In order to remain profitable and a leader position in the market, the company plans to take some radical changes in new technology, working practices and reorganization of the workforce. The strategic agenda for Walkers Engineering is to start pilot scheme from the manufacturing section with acute problems and then to transform organization-wide. In this assignment, based on the overall situation of Walkers Engineering, specific problems in the organization, especially from manufacturing department will be discussed, and realistic solutions affecting the company will be addressed in according to the practice and management knowledge. Meanwhile, the relevant implementation would be introduced for comparison provided this organization was operating in China.

Main problems in Walker Engineering

As many people have mentioned, nothing is perfect in the world and ‘there is always a room for improvement (Cheetham, 2009). As one of functional department full of shop floorers in Walker Engineering, manufacturing section is involved in producing bins and packing and dispatching them. It gets many problems indentified, which partly reflect the management situation in the organization. Johnston et al (1995, p.113) emphasize: For most organizations it is not the people in the computer department, or the payroll office, or the marketing department that
1

create the most problems, but those on the shop floor, those who create the goods or deliver the services to the customer. In this case study, the main problems can be addressed from the

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