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Mananging Change

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Submitted By karburke
Words 1457
Pages 6
Running Head: Organization Change

Managing Organizational Change: Circuit City & Linens-n-Things
Kara Burke
Keller Graduate School of Management

Managing Organizational Change: Circuit City & Linens-n-Things Diagnostic tools are applied to organizations to assist in managing change. Diagnostic tools guide how we think about situations (Palmer, 2008), as well as if and how we should go about change within that situation, and also the implications of those changes. The use of diagnostic tools depends on the role of the manager (i.e. director, coach, navigator, etc.). The Congruence Model is one of the diagnostic tools that will be spoken about extensively in this paper in regards to the two companies being assessed, Circuit City and Linens-n-Things. The Congruence Model assumes that a company is most effective when its elements are compatible and work together in a fluid manner. The elements that comprise the model are tasks (the specific duties carried out, people (the skills, knowledge and individuals who comprise the organization, formal organizational arrangement (structures, processes, and policies,), and culture (the unstated beliefs and values of the organization). The model is best explained as an input of strategy and an output of performance (Mind Tools Ltd., 2012) ensuring that the four elements work together within that process. I chose to use the congruence model to analyze both Circuit City and Linens-n-Things because this model‘s best fit is for companies going through a transitional period. Both Linen-n-Things and Circuit City have gone through major transitions during their years of business, both dealing with a changing economical market, competition with competitors, pressure to stay up with current market trends, and customer demand. These incremental changes gave way to the transformational changes of bankruptcy and then a

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