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RECO
-------------------------------------------------
Memo

RECO Group is the number one manufacturer of plastic pallets. To allow the company maintaining its leadership position, the information technology plan needs to be improved.
On Tuesday, October 1st, after the meeting of the Board of Directors, the group started the cut spending plans. One of the major reasons for that is the actual economic problem in the market. In order to save money, it is necessary for all the units to consider ways to improve communication between the executives of the branches.

Definition of the problem
The headquarter is located in Washington DC. The company, through its five subsidiaries, operates in different states: California, Colorado, Nevada, Nebraska, and New York. Each month, the General Managers and the CFOs of the five branches need to attend the executive meeting in DC to relate the performance of each unit. Every branch pay monthly two roundtrip flights, one night hotel for two, and additional fees (including the transportations). These costs are detailed in the table below:

Costs | Amount in dollars | 1 Roundtrip flight | 300 | 1 night Hotel. (Four Seasons HTL) | 600 | Additional fees | 500 | Total per Person | 1,500 | Total per subsidiary (2 persons) | 3,000 | Total per year per branch | 36,000 | Global cost for the Group | 180,000 |

As our Group consolidates it financial statements, the cost per subsidiary impact the parent company in Washington D.C. In fact, each subsidiary spends monthly around $36,000. That means the monthly global budget for the group is nearly $180,000. Thus the total budget per year for the group would be approximately $2,160,000.
RECO can save this money by improving the communication technology plan. In fact, investing in this technology amelioration and advancement, would be a direct financial benefits to all the units. The IT team propose two solutions to this issue. 1) Cisco Telepresence, 2) Adobe Connect.

The Need for Improvement
Two important questions to consider are why? why now? The simplest answer is: to support our strategic aims. Our most recent strategic plan highlights the following goals: 1. Increase domestic and international expansion 2. Reduce unnecessary spending 3. Increase profits
Adobe Systems Incorporated contends, “Now more than ever, people need the ability to collaborate effectively with colleagues, partners, and customers—around the world, across devices, and through technical boundaries” (Adobe Systems Incorporated, 2012). As RECO is rapidly growing, it is increasingly important that we create an infrastructure that supports expansion and transcends geographical boundaries. Utilizing videoconference meetings will mitigate the distance. Virtual participation will substitute costly travel. With the use of teleconferencing software, RECO will save time and money as we host interactive, real-time meetings without the need for travel. Our accounting department estimates that RECO spends on average 180,000 dollars in travel costs for the current thirty-six General Managers and Chief Financial Officers to attend the monthly Executive Meeting. Without the use of web conferencing, travel costs would rise with expansion generating additional unnecessary spending.
Technological advances have changed the way that businesses operate in today’s global market. Having preformed our due diligence, we are confident that utilizing teleconference software will not only result in significant savings in travel but also enhance our day-to-day operations and communication. While the IT team explored many options, we have narrowed our search to Adobe Connect and Cisco Telepresence. Both solutions will support business growth and develop business relationships. Through our research it has been evidenced that we will see increased productivity and profitability as well as a return on our investment.
Adobe Connect
Adobe Connect is cost-effective, robust, and user friendly. Minimally, Adobe Connect only requires a web browser and microphone or conference line. The use of a webcam enhances meetings as it simulates an in-person experience, though participants are separated by distance. The use of customized pods allows us to tailor meetings to our unique needs. Built-in pod features include: * Real-time chat * Q&A * Video conferencing * Note taking * Polls * Desktop sharing
These features will increase engagement as they offer outlets for participation. Another key feature is the ability to securely store documents in the meeting rooms. The host can essentially resume a previous meeting where it left off and re-use relevant documents. Meeting rooms can be prepared ahead of time which allows the host to transition smoothly between pods. Lastly, users on different computers can all function as presenters. The host can designate presenters that will have access to the pods and control the meeting from their remote location.
Adobe Connect is supported through Adobe Flash Player. Because our current software utilizes the Flash Player, joining meetings only requires clicking the meeting link. No additional downloads or software is needed. RECO computers have built-in webcams and microphones that will support Adobe Connect meetings.
Cisco Telepresence
Cisco Telepresence is affordable, highly secure and reliable. It is delivered by Cisco WebEx through the cloud. It functions as a data center as well as a collaboration hub. We will be able to access it in the office or on-the-go through a highly secure infrastructure. Its core components seamlessly integrate our applications and equipment (cameras, screens, microphones etc). With the ability to see participants face-to-face, the meeting experience replicates an in-person meeting. Cisco hosts a variety of features to make their product more effective and efficient, which include: * Unlimited video calling * Desktop sharing * Flexible layouts * Mobile connectivity * Meeting controls * Participant list * View control * Meeting access * Protection against network interruptions
While navigating Cisco Telepresence is intuitive, Cisco offers a range of customer support options, which are offered live and online. Lastly, they feature client services that help measure return. “Cisco WebEx Telepresence has a client services team that helps you accelerate usage and adoption — and as a result, greater return on investment” (Cisco, 2012).

Conclusion and Recommendation
With so many available teleconferencing systems available to small businesses, we chose Cisco Telepresence and Adobe Connect because of their reputation, awards, and immediate access from day one. 1. Cisco Telepresence a. Two available hosting plans, but requires their equipment – monthly and yearly b. One host site to service our company needs c. Compatible with PC or Mac system but only the mobile application (Jabber) d. Software compatibility is not mentioned in technical data sheets e. Can record hosted meetings for later playback, but requires their hardware f. Customer Support for hardware and software built into contract g. Special hardware required to access system h. Total disclosure of all services, software and hardware necessary is by proposal only

2. Adobe Connect a. Three hosting plans available – monthly, by use (per minute) and yearly b. One host that would serve up to 225 users – additional hosts are available c. Compatible and accessible by PC, Mac or Linux systems d. Wide range of compatible software programs including Microsoft Products e. Can record hosted meetings for later playback f. Customer Support for all versions of Connect as well as other Adobe Products g. No special hardware required to access system h. Total disclosure of all services, software and hardware required can be obtained through Customer Service.

Our recommendation at this juncture is to further investigate Adobe Connect and the options available through the Adobe Company. Because of the compatibility with PC, Mac and Linux systems, there would be no additional hardware required to integrate this system into our company. With access through the World Wide Web, Adobe Connect could be implemented into our company with no additional software required. As the company grows, it would scale to meet our needs. Our users would not need special training or equipment and could use this on laptops, desktops and other mobile devices. The financial outlay of this implementation would consist of the licensing and monthly hosting fees. With so many traveling representatives and global clients, this option presents itself as financially and technologically compatible with our requirements for a teleconferencing system.

Works Cited
(APA 6th Edition)

(n.d.) Features. Retrieved from http://www.adobe.com/products/adobeconnect/features.html
(n.d.) Telepresence. Retrieved from http://www.cisco.com/en/US/products/ps7060/index.html? CAMPAIGN= CO-05+Midsize+Business+Solutions&POSITION=sem&REFERRING
_SITE=Google&CREATIVE=Telepresence-SEO&KEYWORD =cisco%20video%20 conference &COUNTRY_SITE=us&Country=United%20States&gclid=CPaQuoK7-bkCFXRp7AodxwQAfg

Adobe Systems Incorporated (2012). Adobe connect solution overview. Retrieved from http://wwwimages.adobe.com/www.adobe.com/content/dam/Adobe/en/products/adobeco nnect/pdfs/91030579_Connect_Overview_ue.pdf

Cisco (2012). Cisco webex telepresence: In-person video collaboration from the cloud.
Retrieved from http://www.cisco.com/web/products/webextelepresence/pdf/solution_ overview_C22-710111.pdf

Cisco (2013). Telepresence, Retrieved from http://www.cisco.com/en/US/products /ps7060/index.html

Adobe Connect (2013). Retrived from http://www.adobe.com/products/ adobeconnect .html?promoid=DJDVR

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