...PART I COMPANY PROFILE 1.1Name of the Company McDonald's Corporation McDonald's 1.2 Location of the Company (Head Office) Golden Arches Development Corporation 17th Floor Citibank Centre, Paseo De Roxas Avenue, Makati City 1.3 Locations of McDonald’s All over the Philippines there are McDonald’s. McDonald’s has grown to become one of the leading fast food chains with close to 300 restaurants nationwide. Mostly branches were strategically located at the malls and commercial buildings. 1.4 Website Address www.mcdonalds.com.ph 1.5 Background History of the Company The business began in 1940, with a restaurant opened by brothers Richard and Maurice McDonald at 1398 North E Street at West 14th Street in San Bernardino, California . Their introduction of the "Speedee Service System" in 1948 furthered the principles of the modern fast-food restaurant that the White Castle hamburger chain had already put into practice more than two decades earlier. The original mascot of McDonald's was a man with a chef's hat on top of a hamburger shaped head whose name was "Speedee". Speedee was eventually replaced with Ronald McDonald by 1967 when the company first filed a U.S. trademark on a clown shaped man having puffed out costume legs. McDonald's first filed for a U.S. trademark on the name "McDonald's" on May 4, 1961, with the description "Drive-In Restaurant Services", which continues to be renewed through the end of December 2009. In the same year, on September 13, 1961, the...
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...Viewpoint The unveiling of Walmart’snext generation stores is part of a strategic plan dubbed “project impact.” Announced in 2008, the nationwide remodeling effort aims to improve the Walmart shopping experience and increase sales. Time Context According to the Project’s rollout schedule 70% of U.S stores will undergo an upgrade by the end of 2012; the remaining renovations will wrap up in 2014. Problem statement SWOT Analysis Strength: The strength of Wal-Mart is the popularity. The company is known worldwide. The company's strength is the brand name which is very strong. The mark strength is what returns the company, its products and services popular. In addition the company's strength is its ability to make strategic adjustments every time you need . The company ensures that whenever changes occur in the industry have plans alternative to it. The strength of the company is the supply chain system where the company has products in a locked place until needed in a certain branch. To end a force Wal-Mart is its Web site that is easy to use, attractive, and instructive. This Web site encourages customers to visit the store and use the company's products. Weakness: W The main weakness of Wal-Mart is criticism to the company. Criticism affects not only the image of the company, but its position in the supply chain. This criticism affects the relationships between suppliers and the company that talks of this fact effects outputs in the supply chain of the company. Another...
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...Violence in the Workplace: Getting in Front of the Causes In Order to Create a Safer Workplace By Ryan D. Howell MNGT 5000 – Management Webster University Dr. James W. Chester October 10, 2014 Executive Summary Violence in the workplace is a growing trend affecting safety, which managers at all levels are dealing with. Several factors are associated with the causes of violence in the workplace to include: individual, organizational, and social factors. Violence in the workplace affects not just the employees but also the customers and the productivity of the business. Legislation against violence in the workplace assists the victims and provides resources to managers which allow action. However, in order to get in front of the causes a business strategy must be formed through a SWOT analysis. Once a business strategy is formed then managers will be able to take action and prevent violence in the workplace. Introduction The general concept of safety in the workplace can be assumed to be important to most people. When Goodman (1968) analyzed the use of Maslow’s Hierarchy of Needs, he concluded that while the hierarchy was not as important, the factors of workplace safety were of vital importance (p. 55). There exist several types of workplace violence, and solutions for counteracting each type. The first area to concentrate on is the culture of violence which has led to an increase in workplace violence; not just for employees but also customers (Hoobler...
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...1. What is the main concern of MNC’S with respect to social responsibility? 2. What are the specific l issues that continue to drive the conversation of social responsibility? 3. What are the forces and entities that push social responsibility? 4. If you are an American firm, what is it most likely way to say you meet social responsibility? 5. What is the difference between Moral Universalism, Ethnocentric Approach, and Ethical relativism? 6. Which area of the world most publicly cited for human rights violation? (Hint: Not Africa) 7. What is the primary problem when companies try to define ethics? Why it is hard to decide what is ethical? 8. What are the criticisms of MNC’s? Why are they criticized? 9. What are the dimensions of sustainability? 10. What are the factors that contribute to globalization? Lessening of trade barriers, increased flow of goods and services, capital, labor, and technology around the world. The rise of developing countries such as China and India and technological advances. 11. For small and medium businesses what is the most likely way they impact globalization? 12. What are the 3 dominating currencies in the world economies? 13. What are the three trade blocks that are doing the most business? 14. What does the book say for China exportation success? 15. In Chapter 1, what makes India attractive and competitive? (Hint: Infrastructure) 16. What are the biggest...
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...1.0 Tesco Malaysia Tesco stores (Malaysia) Sdn Bhd was first introduced on 29 Nov 2001 in Malaysia. Malaysia was selected as the market of entry due to its developing economy with political stability, market capacity which was positive signs of establishing a business in a country. The first Tesco store was officially opened in May 2002 in Puchong. Sime Darby owns 30% of Tesco shares and the rest is own by Tesco itself, since the launch of the business. Tesco has a total of 49 hypermarkets in Malaysia. Tesco basically caters for the needs of people by the sale of fresh foods to groceries, household needs to apparels they cover almost everything. Tesco carries a total of 86,000 lines of products including more than 1,300 Tesco branded items. Tesco is one of the only retail outlets to have the online services whereby customers are allowed to order products just by clicking on their computers and the goods are directly delivered to their home’s(Studymode.com). Tesco is operated by their CEO Mr Grorg Fischer who has lots of experience in the retail industry and plans to broaden the online services. (News Straight Times Oct 2014) Tesco is one of the leading companies that aim’s to provide business strategies and practices to adapt business based on the changes of the environment. Therefore the vision of the company is “To be the most highly valued business by the customers we serve, the communities in which we operate, our loyal and committed colleagues and of course, our shareholders”...
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...Organization as machine – this imagery from our industrial past continues to cast a long shadow over the way we think about management today. It isn’t the only deeply-held and rarely examined notion that affects how organizations are run. Managers still assume that stability is the normal state of affairs and change is the unusual state (a point I particularly challenge in The End of Competitive Advantage). Organizations still emphasize exploitation of existing advantages, driving a short-term orientation that many bemoan. (Short-term thinking has been charged with no less than a chronic decline in innovation capability by Clayton Christensen who termed it “the Capitalist’s Dilemma.”) Corporations continue to focus too narrowly on shareholders, with terrible consequences – even at great companies like IBM.But even as these old ideas remain in use (and indeed, are still taught), management as it is practiced by the most thoughtful executives evolves. Building on ideas from my colleague Ian MacMillan, I’d propose that we’ve seen three “ages” of management since the industrial revolution, with each putting the emphasis on a different theme: execution, expertise, and empathy.Prior to the industrial revolution, of course, there wasn’t much “management” at all – meaning, anyone other than the owner of an enterprise handling tasks such as coordination, planning, controlling, rewarding, and resource allocation. Beyond a few kinds of organization – the church, the military, a smattering...
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...Answer the questions in the provided space (rectangle). The space will expand to accommodate your writing. Please use “Marriage at 30,000 Feet”as the basis for answering questions 1 through 5. 1. (35 points) Combining Continental and United Airlines is tremendously difficult, largely because of the enormous number of things two airlines may do differently. Employees from both Continental and United are working side by side to answer many questions. Will passengers board flights back to front or window, middle, then aisle? Will miniature ponies be allowed? What information will be printed on a boarding pass? What direction will dog crates be faced when loaded in to cargo? Continental and United business architectures are unique to each company. Describe specifically what “the new United,” as a merged airline, must do to form the business architecture for the largest carrier in the world. Make sure you include in your description the role of standardization and integration in transition from the current As-Is to the emerging To-Be business model. | 2. (35 points) Information technology tends to be the thorniest part of an airline merger. The flight information systems and the passenger information system are critical applications (systems) supporting airline operation. Jeff Smisek, Continental CEO, was named the head of “the new United,” and he has heard a lot about cloud computing and virtualization. Mr. Smisek has learned that competitors are implementing cloud computing...
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...Amanda Forlenza Organizational Management Professor Lawter 24 October 2013 Case Study One- Trader Joe’s: Keeping a Cool Edge 1. Trader Joe’s started out as a chain of convenience stores which grew to bigger stores striving to be a unique grocery store. They are different with the way their staff dresses and treats the customers, the wide variety of organic and healthy foods and at the same time, they are trying to maximize everyone’s experience as well as expanding their name. Bu that is all done with the help of six “must have” managerial skills which includes: teamwork, self- management, leadership, critical thinking, professionalism and communication. Out of all six “must have” managerial skills, having strong communication is the most important quality to possess in order to have a successful management especially at Trader Joe’s. Communication is the ability to express self well in verbal and nonverbal ways, and able to communicate through writing, oral presentations, giving and receiving helpful feedback to progress and to have technology utilization. In order to do all of that the management must have a strong communication skill. In all types of management tasks the first and most common thing the management does is communicating their needs, expectations and opinions to their team. The management should be able to send correct messages to other and ensure that they understand the message as well. If a store management has very poor or even no communication...
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...A PROJECT REPORT ON MANPOWER PLANNING OF EMPLOYEES AT HMT LTD, TRACTOR BUSINESS GROUP, PINJORE IN PARTIAL FULFILMENT OF THE REQUIREMENT FOR THE AWARD OF DEGREE OF MASTER OF BUSINESS ADMINISTRATION (MBA) 2009-2011 SUPERVISED BY: SUBMITTED BY: Mr. Kanwal Verma Khushbu Dayal Manager Personnel HMT Ltd, Pinjore ICL Institute of Engineering and Technology, Sountli ACKNOWLEDGEMENT I am indebted to HMT Ltd, Tractor Business Group, Pinjore for providing me an opportunity to undertake summer training with them and able to work on this project. It is a matter of great privilege for me to acknowledge my sincere gratitude and ineptness to my modest, gracious, eminent supervisor Mr. Kanwal Verma, Manager Personnel for his keen interest, valuable guidance, constant encouragement, enthusiastic involvement, constructive criticism and appreciation during the work, which hopefully I have inherited, has left an indelible impression in my mind and soul. With profound regards, I express my heartfelt gratitude and most sincere thanks to Mr.Kanwal Verma, Manager Personnel, Mr.Rajender Kumar HR Manager, Mr. V.K. Grover AGM(TC) and all the employees of Personnel Department...
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...Homework 1 1. Engineering and management are differentiated in this essay with their definitions followed by an example. According to (Steven Cerri, 2008, P 16-17) the field of Engineering involves an attempt to bring down the ambiguity and uncertainty of any complex situation. Whereas the field of management pulls out the number of different possible ways that yields an output out of the given complex situation. The definitions can be well explained by assuming an example that we want drive from Beaumont to Dallas utilizing the minimum amount of fuel (in volume, not cost). An engineer would consider the distances among the different possible routes and calculate the minimum gas consumption by considering various parameters like speed, elevation of the road, number of road users etcetera. By using above parameters an engineer calculates the minimum amount of fuel and pick the best route out of available routes. On the other hand, managers would think of the various unpredictable factors like weather, atmospheric density, roadworks and the pace at which traffic move and hence it is not possible to predict with accuracy the route that consume minimum gas. So managers consider all possible routes but acts dynamically in case of uncertainty. If we consider the pace of traffic cause more fuel consumptions, managers look into alternative by taking a freeway or finding a new route. All in all, an engineer focuses on the right solution and manager’s focuses on the...
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... Quantitative analysis and tools Using the knowledge of the product, industry and employees capabilities & technology we can make many beneficial business decisions. Knowing how to implement and analyze the operating figures using quantitative data will help us to build the business processes and take the right decisions to compete & lead the market. Systems view of organizations Our consultants are skilled at developing and implementing programs that are designed to accommodate the special needs and concerns of every department & design the needed work flow to facilitate the operations. Objective-based programs are designed specifically to meet those needs such as employee or executive coaching, performance appraisal and management, assertive communication and conflict management. Contingency thinking There is no best way to manage or to make & take decisions. Instead, we have to make & take decisions based the internal and external situations after studying & analyzing the current market situation & competitors offers taking into consideration the circumstances that might happened. Commitment to quality and performance The quality management is an ongoing process & considered as one of the main steps of the modern management foundation since it gives a competitive advantage to the organization so in order to maintain the quality we need to enhance the internal processes to match the quality standards as it reflect positively on the organization...
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...1. The transfer of some of what are traditional internal activities and resources of a firm to outside vendors is __________. Outsourcing The transfer of some of what are traditional internal activities and resources of a firm to outside vendors is outsourcing. Outsourcing is the term used to describe the decision to move any aspect of a firm's operation to an outside vendor. This is frequently done by businesses that want to focus on areas of the business directly tied to their central operation and competitive advantage. Any task that falls outside of central operations can be outsourced. Make-or-buy decisions are focused on helping a business understand whether it is more advantageous to buy a particular part or product from an outside vendor or to produce the part themselves. Keiretsu is a type of supply-chain strategy that focuses on integrating the two strategies of building relationships with a few suppliers and vertical integration. As with traditional make-or-buy decisions, Keiretsu does include purchasing goods from suppliers. However, make-or-buy decisions and Keiretsu would not typically be considered a type of outsourcing. 2. Keeping a product generic as long as possible before customizing is known as __________. postponement Keeping a product generic as long as possible before customizing is known as postponement. This process is very useful when making somewhat generic products (like computers, printers, televisions, etc.). While the external features of...
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...1. Explain why ethics are an integral component of the manager’s toolbox in the 21st century. (5 Points) Ethics are integral in the 21st century due to the evolution of business, technology, and government oversight. There is a legal responsibility to do what is right by the customer – if you produce a product knowing that there is a high risk of harm to the consumer, you will be eventually be found out, prosecuted, and held liable. Organizations have put a high priority on ethics, which can be hard to balance in the highly competitive business world. But with the advancements in technology and social media, consumers are highly aware of how an organization behaves – and this information travels the world quickly. There is little tolerance in most companies for unethical behavior that threatens the mission, vision, values, strategy and goals of the company, not to mention the consumer base. 2 Describe how and why ethics can and do guide managers’ decision making process (10 Points) Individual ethics, and the organizational ethical climate, do a great deal to guide the decision making process. If a company has the climate of utilitarianism, the manager will base their decision on what will do the most people the most good. For example, if there was a choice between two options as outlined below: Option A – has defect rate of 50%, can suspend production for 1 month to fix defect costing $350,000 to reduce defects to <5% Option B – has defect rate of 50%...
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...Chapter 1 1.2 Conceptualizing Leadership Questionnaire Trait emphasis: 10 Ability emphasis: 15 Skill emphasis: 18 Behavior emphasis: 16 Relationship emphasis: 16 Process emphasis: 17 What I learned in chapter one was the difference between leaders. There are 6 different types of defining leadership, and the weights of each category vary person to person. Being relative to the person defining it, leadership to me is mostly focused on skill and expertise. Process follows close,y behind with relationship and behavior after that. Knowing that, it's apparent that I do not believe that leadership is a "trait" you are born with. I believe that is a quality which is learned through experience and following specific processes. Along with that, I don't believe everyone is a leader. If we were all "leaders," there would be no differentiation between leaders and followers. It's a process that involves a relationship between the leader and the people he/she is leading. In terms of myself, I believe I have developed my leadership by having been given leadership roles and responsibilities to help enforce that skill and develop my leadership ability. By viewing leadership as a skill or a lesson that can be taught, I believe that there is always room for growth in my leadership qualities. I also believe that to become a better leader and a better teammate is synonymous for this chapter. You must be aware of the various types of leadership styles, and you must also assume...
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...Chapter 1 Situation Analysis Due to the fact that Options Weddings & Events has to be built from the ground up on the Indian market, it is essential to research this new environment thoroughly before defining the mission and vision of the company and its strategy. Thus, this chapter will give an overview of the external analysis and will present the information and data about the Indian events market as well as competition and trends in the events branch. 1.1 The market environment and its growth Firstly it is essential to find out if there is a demand for the service the company wants to provide to potential clients, then how it should be positioned among its competitors and finally, what the trends on the particular market are. Events organization is a very dynamic and fast growing branch on the Indian market .Only in the region targeted by Options Weddings & Events, there are about 1066 events management companies. However, there are about 70 companies visible on the market with any promotional activities, the majority of them focusing on company events with a business character. Since Options Weddings & Events base market composes of individuals there are only two serious competitors, namely Percept and Wizcraft, both organizing business and private events. In terms of demand for private events, the questionnaire findings clearly stated that 57,14 % of the surveyed target group ( male and female with an international background aged 25- 45 and above) would hire...
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