...Critique of Moto, Coming to America from Japan Case Study Japanese culture values harmony and creating relationships. These values have been extended to their business dealings. Before engaging in business with other companies or entities, Japanese will seek to establish an initial contact. This was Mr. Moto’s agenda for his first meeting with Mr. Crowell. To ensure these goes well, he hires a trainer (Mrs. Black) to help polish his English and to teach him Americas history and customs. He also arrives on time and has a gift for his host which are all part of Mr. Moto’s strategy to establish initial contact with Mr. Crowell. According to Mr. Moto, the meeting is a total failure and he worries if there is going to be any business between the two companies. The main problem is not with him, Mr. Moto or with his host, Mr. Crowell; it’s in their different cultural background that is inhibiting effective communication among them. Being Japanese, Mr. Moto is accustomed to certain practices when meeting a person you intend to do business with for the first time. These practices are ritualistic to Japanese culture and should be adhered to. Some of the practices include blowing when greeting, showing politeness, exchanging Business Cards and taking time to examine and read the content of the card, and exchanging gifts. There is usually no business to be transacted or negotiated in the first meeting. Thus when Mr. Crowell does not look at Mr. Moto’s business card, makes a joke about...
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...two automobile makers, Volvo and Renault. Suggested questions for class discussion: 1. How does this case differ from the situation presented in Case 1, the Corning/Vitro joint venture? 2. Did the “chemistry” between the two top executives contribute to the overall success of the venture? 3. Did not having a provision in the agreement for dissolving the relationship contribute to its success? 4. Did the purchase of each other’s stock help ensure success? Case 2–Moto Coming to America This case gives a detailed account of the “courtship” that occurred between an American company (Allmack) and a Japanese company (KKD) before an agreement was finally signed. Case Questions 1. What was Moto’s purpose and agenda for the first meeting with Crowell? How does he try to implement his agenda? Although not specifically stated in the text, it appears that Moto intended for his first meeting with...
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...1|Page Business Internationalization STARBUCKS’ INTERNATIONAL OPERATIONS1 Internationally, we are in our infancy. (Howard Schultz, Chairman & Chief Global Strategist – Starbucks, 2003) The expansion strategy internationally is not bullet-proof as it is in the U.S. (Mitchell J. Speiser, Analyst – Lehman Brothers, 2003) ALL’S NOT WELL WITH STARBUCKS In March 2003, Fortune came out with its annual list of “Fortune 500 companies”. For Howard Schultz (Schultz), Chairman of Starbucks Corp. (Starbucks), this list was special as Starbucks [was] featured in the list (position 465). It was a dream that come true for the Seattle-based entrepreneur. Though the U.S. economy was reeling under recession and many retail majors were reporting losses and applying for bankruptcy, Starbucks announced a 31% increase in its net earnings and a 23% increase in sales for the first quarter of 2003. Analyst felt that the success of Starbucks showed that a quality product speaks for itself and the fact that Starbucks spent less than 1% of its sales on advertising and marketing strengthened this view. In addition to be a popular brand among customers, Starbucks was also considered the best place to work due to its employee friendly policies (Starbucks was the first organization in the U.S. to offer stock options and health coverage to part-time employees also). However, analysts felt that the success of Starbucks was due to its profitable domestic operations. It was reported that most of Starbucks’...
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...Moto: Coming to America from Japan Moto arrived in Chicago in the middle of winter, unprepared for the raw wind that swept off the lake. The first day he bought a new coat and fur-lined boots. He was cheered by a helpful salesgirl who smiled as she packed his lined raincoat into a box. Americans were nice, Moto decided. He was not worried about his assignment in America. The land had been purchased, and Moto’s responsibility was to hire a contracting company and check on the pricing details. The job seemed straightforward. Moto’s firm, KKD, an auto parts supplier, had spent a year and a half researching U.S. building contractors. Allmack had the best record in terms of timely delivery and liaisons with good architects and the best suppliers of raw materials. That night Moto called Mr. Crowell of Allmack, who confirmed the appointment for the next morning. His tone was amiable. Moto arrived at the Allmack office at nine sharp. He had brought a set of kokeshi dolls for Crowell. The dolls, which his wife had spent a good part of a day picking out, were made from a special maple in the mountains near his family home in Niigata. He would explain that to Crowell later, when they knew each other. Crowell also came from a hilly, snowy place, which was called Vermont. When the secretary ushered him in, Crowell stood immediately and rounded the desk with an outstretched hand. Squeezing Moto’s hand, he roared, “How are you? Long trip from Tokyo. Please sit down...
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...Case on Moto: coming to America from Japan Q. 1 What was Moto’s purpose and agenda for the first meeting with Crowell? How does he try to implement his agenda? Moto’s purpose for the first meeting with Crowell was to build the good business relationship with president of Allmack. He was trying to build the first impression. With the purpose of building the good relationship in the first meeting, he presented his business card to Crowell as well as gift which he brought all the way from Japan. And Moto arrive at the Allmack office sharp on the time of meeting. He researched about the company efficiently beforehand so that it would be easy to carry on the business meeting effectively. Q. 2 What communication problems were there between Moto and Crowell? As in the case, Moto thought that Americans were nice because he found that salesgirl helpful and her smile at Moto. But later in the case, there were many confusions regarding culture of both the countries. There were many cultural and communication differences between them. Before going to America for meeting, Moto researched and learned about the culture and history of America but Crowell was not familiar with the culture of Japan. In Japan, people regard exchanging of business card as an important instrument to learn about their clients but Crowell was unaware of this and he did not make an attempt to look at the card given by Moto and put it in his pocket instead. Moto was hurt and embarrassed when he presented the gift...
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...Case 3: Moto: Coming to America from Japan Synopsis: In this Case it was a Moto a very successful man from Japan coming to America to gain knowledge about a company for a possible future business deal. Moto came over knowing English but having the business etiquette of a Japanese man. He had to work hard to gain knowledge of the cultural differences when it came to the US. He met a man named Kubushevsky who was able to teach him different things about the culture and eventually open his eyes to new ideas and experiences. 1. Moto’s purpose for the first meeting was to get to know who he would be working with better and establish some sort of relationship. Moto attempted to do this by learning English and presenting a business card with his accomplishments on it. Also came with a gift for the Crowell. He thought that Crowell would appreciate his achievements and see that he was an important person from Japan. Crowell was only interested in making a business deal. 2. Some communication problems that occurred between Moto and Crowell were that Moto was looking to build a friendship before the deal started. Moto was looking to get to know Crowell and find out what type of person he was. Moto came bearing gifts for Crowell and his wife and Crowell disregarded the gifts saying his daughter would love them not realizing they were meant for him. Crowell was just forcing how great his business was down Moto’s throat saying that you could go elsewhere but you would get the...
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...Home Page » Business and Management Case 3 - Moto- Coming to America In: Business and Management Case 3 - Moto- Coming to America Case 3: Moto: Coming to America from Japan Synopsis: In this Case it was a Moto a very successful man from Japan coming to America to gain knowledge about a company for a possible future business deal. Moto came over knowing English but having the business etiquette of a Japanese man. He had to work hard to gain knowledge of the cultural differences when it came to the US. He met a man named Kubushevsky who was able to teach him different things about the culture and eventually open his eyes to new ideas and experiences. 1. Moto’s purpose for the first meeting was to get to know who he would be working with better and establish some sort of relationship. Moto attempted to do this by learning English and presenting a business card with his accomplishments on it. Also came with a gift for the Crowell. He thought that Crowell would appreciate his achievements and see that he was an important person from Japan. Crowell was only interested in making a business deal. 2. Some communication problems that occurred between Moto and Crowell were that Moto was looking to build a friendship before the deal started. Moto was looking to get to know Crowell and find out what type of person he was. Moto came bearing gifts for Crowell and his wife and Crowell disregarded the gifts saying his daughter would love them not realizing they...
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...Acquisition of Motorola Mobility by Lenovo Md Asifur Rahman Khan Executive Summary This report is on the Acquisition of Motorola Mobility by Lenovo. The main purpose was to know about the acquisition of Motorola mobility by Lenovo, Background of the acquisition, and consequences of the acquisition and the Financial and Human Resource Impact of Holder and Subsidiary Company. This report intends to show these above mentioned factors in Lenovo and Motorola Mobility Acquisition. Introduction Mergers And Acquisitions - M&A' A general term used to refer to the consolidation of companies. A merger is a combination of two companies to form a new company, while an acquisition is the purchase of one company by another in which no new company is formed. The main reasons of Merger or Acquisition are to join forces to strengthen market position, cut back cost, diversification or to share technologies, ideas, expertise for future growth of the companies Company Profile Lenovo is one of the world's leading personal technology companies, producing innovative PCs and mobile internet devices. A global Fortune 500 company, Lenovo is the world's largest PC vendor and fourth largest smartphone company. Lenovo is a US $47 billion personal technology company with more than 57,000 employees (including joint ventures) in more than 60 countries serving customers in more than 160 countries. Lenovo is a global company that is incorporated and headquartered in Hong Kong...
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...FACULTY OF MANAGEMENT AND COMPUTING MALDIVES NATIONAL UNIVERSITY Business Plan (GET MOTO Rental Service) Group Assignment - Business Entrepreneurship (BUS 301) Presented by: Ahmed Abdulla (3773) Fathmath Muna (10238) Ismail Sannan (16217) Table of Contents 1 Executive Summary 4 2 Company Summary 5 2.1 Objectives: 5 2.2 Mission: 5 2.3 Vision: 5 3 Company Ownership 5 4 Company History Start-up Plan 5 5 Company Locations and Facilities 6 6 Products and Services 6 7 Competitive Comparison 6 8 Customer Profile 7 9 Technology 7 10 Future Products and Services 7 11 SWOT ANALYSIS 7 11.1 Strengths 7 11.2 Weaknesses 7 11.3 Opportunities 8 11.4 Threats 8 12 Current Market Situation 8 12.1 Market Segmentation 9 12.1.1 Geographical segmentation 9 12.1.2 Behavioral segmentation 9 12.2 Market Need, size 9 12.3 Market Trends 11 12.4 Market Growth 11 day. 11 12.5 Market Niche Opportunities 11 13 Marketing Strategy 12 13.1 Positioning Statements 12 13.2 Pricing Strategy 12 13.3 Promotion Strategy 12 13.5 Development 13 14 Organizational Structure 14 Management Team 14 15 Financial Plan 15 15.1 Important assumption 15 15.2 Start-up cost. 16 15.3 Break-even Analysis 17 Projected Profit and Loss 17 15.4 Sales forecast 18 15.5 Projected Balance sheet 19 16 Appendix 20 16.1 Logbooks 20 16.2 Survey form 25 16.3 Survey Form 28 16.4 Leasing Form 30 1 Executive Summary Social...
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...Agony and HTC: How an underdog phone maker aims to reinvent itself Agony and HTC: How an underdog phone maker aims to reinvent itself The company will use Mobile World Congress next week as a coming-out party for its new identity as a consumer gadget and mobile-app maker. It may be the most important party it ever hosts. by Roger Cheng http://www.cnet.com/news/agony-and-htc-how-an-underdog-phone-maker-aims-to-rei nvent-itself/ February 23, 2015 5:00 AM PST HTC's Creative Labs studio in Seattle's Pioneer Square neighborhood is tasked with coming up with the software experience on all the company's products. James Martin/CNET SEATTLE--I arrived in the tech-revitalized, hipster neighborhood of Pioneer Square on a crisp December morning, eager to see HTC's Creative Labs studio and meet up with the team of designers responsible for the novel interface software that fronts the Taiwanese-maker's smartphones. There was just one problem: I couldn't find the place. The typical sign with a corporate logo, emblazoned in bold letters, was nowhere to be found. There wasn't even a tiny nameplate anywhere. After a careful search, I stood before a nondescript door that was sandwiched between an Italian restaurant and a hair salon. The shops, housed in a contemporary commercial brick building, both fit in with the colorful vibe of the area, but home to a branch of a global smartphone company? "We don't do much in the official way here," said Drew Bamford...
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...lead them to segment and properly target a market, and focusing on consumer behaviors such as their needs, wants, and motivation to purchase was the key to Motorola’s dominating comeback. Keywords: Motorola, Motivation, Needs, Consumer, Segmentation, Halo Effect, Enterprise, Demographics, Customer Loyalty. Motorola Mobility Inc. Analysis The name Motorola comes from the word “motor” which implies motion, and "ola" referred to sound. "Sound in motion." (Mullman, 2010) Over the past years Motorola has become a household name, a staple for business communication, and a titan within the world of telecommunications through relentless innovations and the ability to create ease in people’s lives paired with catchy slogans such as “Hello Moto.” Motorola takes pride on being unique and solving “relevant” consumer problems and fulfilling their technical needs. However, Woyke (2011) reported that in 2008, Motorola was experiencing trouble trying to respond to the newly released iPhone and dealing with an economy headed towards a recession. In an attempt revive the company as well as comforting share shareholders, CEO Greg Brown divided the company into two parts...
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...I Sentimenti delle persone sono talmente forti che possono “smuovere anche il cielo”. Per questo ho scelto Gandhi per la mia copertina; perché in lui si celavano i sentimenti più belli che un uomo possa avere. Andrea Emanuele Suriano 5°C Liceo Scientifico Tecnologico Galileo Galilei Un dono Prendi un sorriso, regalalo a chi non l’ha mai avuto. Prendi un raggio di sole, fallo volare là dove regna la notte. Scopri una sorgente, fa bagnare chi vive nel fango. Prendi una lacrima, posala sul volto di chi non ha pianto. Prendi il coraggio, mettilo nell’animo di chi non sa lottare. Scopri la vita, raccontala a chi non sa capirla. Prendi la speranza, e vivi nella sua luce. Prendi la bontà, e donala a chi non sa donare. Scopri l’amore, e fallo conoscere al mondo. Mahatma Gandhi I Sentimenti Se noi cerchiamo sul vocabolario la parola “sentimento” troviamo: stato affettivo più durevole dell’emozione e meno intenso della passione. Ma molto probabilmente è molto più di questo. I sentimenti sono così unici da non poter essere descritti con delle semplici parole, anche perché non credo ne esistano di appropriate per esprimerli. Sono proprio loro che guidano le nostre azioni quando l’uomo si fa sopraffare da quello che prova, perché loro sono la nostra forza più grande. Certo a volte si compiono delle azioni riprovevoli, ma altre volte con la forza dei sentimenti si fanno cose che a volte sembrano possibili...
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...HERO HONDA-BUSINESS Hero Honda Motors Ltd. is a result of the joint venture between India's Hero Group and Japanese Honda Motors Company in the year 1983. This joint venture has not only created the world's single largest two wheeler company but also one of the most successful joint ventures worldwide. Hero Honda is globally known of being the most fuel-efficient and the largest CBZ selling Indian motorcycle company. This is a relationship so harmonious that Hero Honda has managed to achieve indigenisation of over 95 percent, a Honda record worldwide. The below chart shows the golden years in the history of HERO HONDA :- 1985 | Hero Honda CD-100 | 1989 | Hero Honda SLEEK | 1991 | Hero Honda CD-100 SS | 1994 | Hero Honda Spelendor | 1997 | Hero Honda Street | 1999 | Hero Honda CBZ | 2001 | Hero Honda PASSION | 2002 | Hero Honda DAWN, AMBITION | 2003 | Hero Honda CD-DAWN, SPLENDOR +, PASSION + and Hero Honda KARIZMA | 2005 | Hero Honda SUPER-SPLENDOR, CD-DELUX, GLAMOUR, ACHIEVER | The company is committed to provide the customer with excellence. A rich background of producing high value products at reasonable prices led the world's largest manufacturer of motorcycles to collaborate with the world's largest bicycle manufacturer. During 80s, Hero Honda became the first company in India to prove that it was possible to drive a vehicle without polluting the roads. They company possess three manufacturing units based at Dharuhera, Gurgaon and Haridwar...
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...New Technology in the Trucking Industry Sheila Hanson Southern New Hampshire University English Composition II (Eng.123) Professor McIntyre December 15, 2014 New Technology in the Trucking Industry Drivers who travel the interstate have shared the road with an 18 – wheeler, which incorporates a large portion of the transportation service industry (also known as the trucking industry), and have witnessed firsthand new technology working not only to protect the driver but you as well. New technology is defined as the specific methods, materials, and devices used to solve practical problems. Research has shown that new technology has been both helpful and harmful in changing the trucking industry, but was needed. The electronic log, an electronic clearance system (also called PrePass), and the on-board computer (also called EOBRs which stands for Electric On-Board Recorder) are some of the new technologies implemented by the trucking industry that are designed to improve safety, productivity, and help the trucking industry keep up with the changes of the manufacturing and distribution industry's choice to keep a lower level of inventory on hand by using the just-in-time business practice. The following table illustrates the major changes to the trucking industry by Congress that required new technology, in order for the trucking industry to comply with the new regulation. Table 1-History of Changes in the Trucking Industry Date | Event | 1935 | Congress passed the...
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...| 2014 | | MGT 306 | [Apple Inc] | [Type the abstract of the document here. The abstract is typically a short summary of the contents of the document. Type the abstract of the document here. The abstract is typically a short summary of the contents of the document.] | Introduction into Apple: Apple Inc. was founded in 1976 and incorporated in 1977; it is headquartered in Cupertino, California. Apple’s focus is designing and developing personal computers and other software programs and portable devices. Apple’s mission statement is “Apple designs Macs, the best personal computers in the world, along with OS X, iLife, iWork and professional software. Apple leads the digital music revolution with its iPods and iTunes online store. Apple has reinvented the mobile phone with its revolutionary iPhone and App Store, and is defining the future of mobile media and computing devices with iPad.” Apple’s vision statement captures their approach to the market and goals. The vision statement is “We believe that we are on the face of the earth to make great products and that’s not changing. We are constantly focusing on innovating. We believe in the simple not the complex. We believe that we need to own and control the primary technologies behind the products that we make, and participate only in markets where we can make a significant contribution. We believe in saying no to thousands of projects, so that we can really focus on the few that are truly important and meaningful...
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