...Moreover, due to UCP aged system infrastructure, UCP was suffered from high cost on power consumption, slow system response on reporting and low reliability support. This term paper would describe the current business problems related to IT and provide suggestions in order to operate in effectively and efficiency. 2. Background of United Chinese Plastics International Limited 3. Basic Operation Work Flow: I. Customer requests quotation 3D plastic drawings II. Designers prepare their design work out based on requests via CAD software III. After confirmed by customer, UCP would produce prototype as confirmation. IV. Customer confirms prototype as mass production V. Production process planning and material planning VI. Computer-aided manufacturing (CAM) 4. IT systems in UCP There are mainly four major systems for plastic manufacturing plus five people design team works system a.) SCM (Supply Chain Management System) b.) MRP (Material Resource Planning System) c.) ECNs (AutoCAD) d.) OMS (Order Management System) 5. Current IT Problems on UCP a.) The designed projects file without being well protected There are five designers who are responsible to product and packaging design. They would use workstation to design and save such project file in local hard disk of workstation. Moreover, those hard disks are SATA hard drive and rotating speed of hard drive is...
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...ENTERPRISE SYSTEMS 1 APPLICATION AREAS Interorganizational systems • Systems that span organizational boundaries • e-Business applications – B2C – link businesses with their end consumers – B2B – link businesses with other business customers or suppliers • Electronic data interchange (EDI) systems 2 APPLICATION AREAS Intraorganizational systems 3 APPLICATION AREAS Intraorganizational systems (cont’d) 4 CRITICAL CONCEPTS Batch processing • A group (or batch) of transactions are accumulated, then processed all at one time 5 CRITICAL CONCEPTS Batch processing (cont’d) • In the early days of computers, all processes were batched • Major problem is the time delay before the master file is updated 6 CRITICAL CONCEPTS Online processing • Each transaction is entered directly into computer when it occurs 7 CRITICAL CONCEPTS Batch processing vs. Online processing • Significant delay before master • Master file updated within a file is updated (usually 1 day) fraction of a second • Much less expensive to operate • Much more expensive to operate Batch Processing Online Processing • Some applications naturally suited for batch processing (e.g., payroll) • Some applications need to be processed in real time Note: given the tradeoffs, hybrid systems that combine online data entry with batch processing are very common 8 CRITICAL CONCEPTS Online processing 9 CRITICAL CONCEPTS Functional information systems • Information...
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...Principles of OPERATIONS MANAGEMENT Seventh Edition r Jay Heizer Jesse H. Jones Professor of Business Administration Texas Lutheran University Barry Render Charles Harwood Professor of Operations Management Crummer Graduate School of Business Rollins College PEARSON Prentice Hall Upper Saddle River, New Jersey 07458 About the Authors vi Foreword xx Preface xxi PART i l l 1, Introduction to Operations Management 1 Operations and Productivity 1 Global Company Profile: Hard Rock Cafe 2 What Is Operations Management? 4 Organizing to Produce Goods and Services 4 Why Study OM? 4 What Operations Managers Do 7 How This Book Is Organized 7 The Heritage of Operations Management 8 Operations in the Service Sector 9 Differences between Goods and Services 10 Growth of Services 11 Service Pay 12 Exciting New Trends in Operations Management 12 The Productivity Challenge 14 Productivity Measurement 15 Productivity Variables 17 Productivity and the Service Sector 19 Ethics and Social Responsibility 20 Summary 20 • Key Terms 21 • Solved Problems 21 < Self-Test 22 • Internet and Student CD-ROM/DVD Exercises 22 • Discussion Questions 22 • Ethical Dilemma 23 • Problems 23 • Case Studies: National Air Express 24; Zychol Chemicals Corporation 25 • Video Case Study: Hard Rock Cafe: Operations Management in Services 25 • Additional Case Study 26 • Bibliography 26 • Internet Resources 26 Developing Missions and Strategies 34 Mission 34 Strategy 35 Achieving Competitive...
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...detto anche, in alcune pubblicazioni accademiche, Toyotismo, è un metodo di organizzazione della produzione derivato da una filosofia diversa e per alcuni aspetti alternativa alla produzione di massa, ovvero alla produzione in serie e spesso su larga scala basata sulla catena di montaggio di Henry Ford. Produzione industriale Progettazione di prodotto Design - DFX CAD - CAE Progettazione di processo Processo di produzione industriale Meccatronica - CNC - Robot industriale CAM - PLC - CAPP Il nome deriva dal fatto che essa è stata inventata negli anni 1940-1950 presso la Toyota, da Sakichi Toyoda, Kiichiro Toyoda, ed in particolare dal Progettazione di sistema giovane ingegnere Taiichi Ohno. Alla base del TPS si trova l'idea di 'fare di più con meno', cioè Sistema di produzione - GT di utilizzare le (poche) risorse disponibili nel modo Taylorismo - Fordismo - Catena di montaggio - UTE più produttivo possibile con l'obiettivo di JIT - Toyotismo - Produzione snella incrementare drasticamente la produttività della Automazione - Fabbrica automatica - FMS fabbrica. La Toyota, nell'immediato dopo-guerra, CIM - MRP - ERP - TQM si trovava in condizioni gravissime di mancanza di risorse, come peraltro gran parte dell'industria del Giappone, uscito sconfitto e stremato da una guerra devastante. Esso si basa su 5 principi puntando su un concetto apparentemente semplice: l'eliminazione di ogni tipo di spreco (Muda) che inevitabilmente accompagna ogni fase di un processo produttivo. Principi:...
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...PRODUCT DESIGN Product Decision / Analysis / product Development Product Design 1) Product is anything that is capable of satisfying a felt need. A new product is the one which is truly innovative and is significantly different from other products. 2) Product Design specifies which materials are to be used, determines dimensions and tolerances define appearances of the product and sets standards of the performance. 3) Service Design specifies what physical items, sensual benefits and psychological benefits the customer is to receive from the service. Design has a tremendous impact on the quality of product or service. An Effective Design Process 1) Matches the product or service characteristics with customers requirement 2) Ensures customers requirements are met in simplest and least costly manner 3) Reduces the time required to design a new product or services 4) Minimize the revisions necessary to make a design workable. Product Design and Development 1) New Product Design 2) Improvement in the design of existing product due to life cycle of a product Product Decision: 1) the selection, definition and design of the products. The existing of the organization depends upon how well it provides goods and services to society. Since every product has life cycle the old product live for some time and die and hence new product are required for society this is due to changing societies, habits, tastes, liking etc. Thus operation...
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...Ted James Operations Strategy Download free ebooks at bookboon.com 2 Operations Strategy © 2011 Ted James & Ventus Publishing ApS ISBN 978-87-7681-828-9 Download free ebooks at bookboon.com 3 Operations Strategy Contents Contents 1 Introduction 7 2 Defining Operations Strategy 8 2.1 What is Operations Management? 8 2.2 The Role of Services in Operations Management 8 2.3 What is Strategy? 9 2.4 What is Operations Strategy? 10 3 Operations Strategy Formulation 11 3.1 Hill framework for Operations Strategy Formulation 11 4 Lean Operations 13 4.1. Eliminate Waste 13 4.2 Involvement of Everyone 14 4.3 Continuous Improvement (CI) 14 4.4 Implementing Lean 14 5 Business Process Reengineering (BPR) 17 5.1 Implementing Business Process Redesign 17 Please click the advert The next step for top-performing graduates Masters in Management Designed for high-achieving graduates across all disciplines, London Business School’s Masters in Management provides specific and tangible foundations for a successful career in business. This 12-month, full-time programme is a business qualification with impact. In 2010, our MiM employment rate was 95% within 3 months of graduation*; the majority of graduates choosing to work in consulting or financial services. As well as a renowned qualification from a world-class business...
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...Literature Review of Information Technology Adoption Models at Firm Level Tiago Oliveira and Maria Fraga Martins ISEGI, Universidade Nova de Lisboa, Lisbon, Portugal toliveira@isegi.unl.pt mrfom@isegi.unl.pt Abstract: Today, information technology (IT) is universally regarded as an essential tool in enhancing the competitiveness of the economy of a country. There is consensus that IT has significant effects on the productivity of firms. These effects will only be realized if, and when, IT are widely spread and used. It is essential to understand the determinants of IT adoption. Consequently it is necessary to know the theoretical models. There are few reviews in the literature about the comparison of IT adoption models at the individual level, and to the best of our knowledge there are even fewer at the firm level. This review will fill this gap. In this study, we review theories for adoption models at the firm level used in information systems literature and discuss two prominent models: diffusion on innovation (DOI) theory, and the technology, organization, and environment (TOE) framework. The DOI found that individual characteristics, internal characteristics of organizational structure, and external characteristics of the organization are important antecedents to organizational innovativeness. The TOE framework identifies three aspects of an enterprise's context that influence the process by which it adopts and implements a technological innovation: technological...
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...Chapter 10 Information Systems for Business Operations V. LECTURE NOTES SECTION I: Business Information Systems 10-1 Information Systems in Business: As a prospective managerial end user you should have a general understanding of the major ways information systems are used to support each of the functions of business. The term business information systems is used to describe a variety of types of information systems (transaction processing, information reporting, decision support, etc.) that support the functions of business such as accounting, finance, marketing, or human resource management. Analyzing Gulf States Paper We can learn a lot about how information technology provides major business benefits in manufacturing and other functional areas of business from the Real World Case of Gulf States Paper Corporation. Take a few minutes to read it, and we will discuss it (See Gulf States Paper Corporation in section XI). 10-2 Cross Functional Information Systems: [Figure 10.2] Information systems can be grouped into business function categories, however, in the real world information systems are typically integrated combinations of functional information systems. Such systems support business processes, such as product development, production, distribution, order management, customer support, and so on. There is a strong emphasis in many organizations to develop such composite or cross-functional information systems that cross the boundaries...
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...SAGE COURSE COMPANIONS K N O W L E D G E A N D S K I L L S for S U C C E S S Operations Management Andrew Greasley © Andrew Greasley 2008 First published 2008 Apart from any fair dealing for the purposes of research or private study, or criticism or review, as permitted under the Copyright, Designs and Patents Act, 1988, this publication may be reproduced, stored or transmitted in any form, or by any means, only with the prior permission in writing of the publishers, or in the case of reprographic reproduction, in accordance with the terms of licences issued by the Copyright Licensing Agency. Enquiries concerning reproduction outside those terms should be sent to the publishers. SAGE Publications Ltd 1 Oliver’s Yard 55 City Road London EC1Y 1SP SAGE Publications Inc. 2455 Teller Road Thousand Oaks, California 91320 SAGE Publications India Pvt Ltd B 1/I 1 Mohan Cooperative Industrial Area Mathura Road, New Delhi 110 044 India SAGE Publications Asia-Pacific Pte Ltd 33 Pekin Street #02-01 Far East Square Singapore 048763 Library of Congress Control Number: 2006939578 British Library Cataloguing in Publication data A catalogue record for this book is available from the British Library ISBN 978-1-4129-1882-4 ISBN 978-1-4129-1883-1 (pbk) Typeset by C&M Digitals (P) Ltd, Chennai, India Printed in Great Britain by The Cromwell Press, Trowbridge, Wiltshire Printed on paper from sustainable resources contents Part One Part Two 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 2.10...
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...Introduction to Supply Chain Management Technologies Second Edition Introduction to Supply Chain Management Technologies Second Edition David Frederick Ross CRC Press Taylor & Francis Group 6000 Broken Sound Parkway NW, Suite 300 Boca Raton, FL 33487-2742 © 2011 by Taylor and Francis Group, LLC CRC Press is an imprint of Taylor & Francis Group, an Informa business No claim to original U.S. Government works Printed in the United States of America on acid-free paper 10 9 8 7 6 5 4 3 2 1 International Standard Book Number-13: 978-1-4398-3753-5 (Ebook-PDF) This book contains information obtained from authentic and highly regarded sources. Reasonable efforts have been made to publish reliable data and information, but the author and publisher cannot assume responsibility for the validity of all materials or the consequences of their use. The authors and publishers have attempted to trace the copyright holders of all material reproduced in this publication and apologize to copyright holders if permission to publish in this form has not been obtained. If any copyright material has not been acknowledged please write and let us know so we may rectify in any future reprint. Except as permitted under U.S. Copyright Law, no part of this book may be reprinted, reproduced, transmitted, or utilized in any form by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying, microfilming, and recording, or in any information storage or retrieval...
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...Operational Level Paper E1 ENTERPRISE OPERATIONS (REVISION SUMMARIES) Chapter 1 2 3 4 5 6 7 8 9 10 11 12 Topic Organisations Corporate Responsibility and Ethics The International Economy Information Systems Managing Information Systems Operations Management Quality Management Marketing Buyer Behaviour Human Resource Management Management Theory and Motivation The Legal Environment Page Number 3 13 17 27 35 45 55 61 73 79 93 101 E1 revision summaries 1 E1 revision summaries 2 Chapter 1 Organisations E1 revision summaries 3 Key summary of chapter Private sector organisations Sub-sectors of the economy not directly controlled by the government or state private business and households. Examples • • • • Private businesses e.g. self employed sole traders or partnerships. Companies (corporations) e.g. separate legal identity with limited liability for shareholders (owners). Private banks and building societies. Non-governmental organisations e.g. trade unions, charities, clubs etc. e.g. Public organisations Sub-sectors of an economy, or organisations, owned and directly controlled by the state or government. Examples • • • Local authorities. State owned industries e.g. the UK post office. Public corporations e.g. the British Broadcasting Company (BBC). Characteristics of public organisations • • • • Ultimately accountable to government. Goals and guidelines determined by government. Not-for-profit motive (NPO). Funded by the general public...
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...آﻨﻴﻢ. زﻧﺠﻴﺮﻩ هﺎي ﺗﺎﻣﻴﻦ داراي اﻧﻮاع ﻣﺨﺘﻠﻔﻲ هﺴﺘﻨﺪ آﻪ ﻣﻲ ﺗﻮان از ﻣﻬﻤﺘﺮﻳﻦ ﺁﻧﻬﺎ ﺑﻪ »ﺳﺎﺧﺖ ﻳﻜﭙﺎرﭼﻪ ﺑﺮاي ذﺧﻴﺮﻩ آﺮدن«، »ﭘﺲ از ﺗﺨﻠﻴﻪ ﭘﺮآﺮدن ﺑﻪ ﻃﻮر ﻣﺴﺘﻤﺮ«، »ﺳﺎﺧﺖ ﺑﺮﻣﺒﻨﺎي ﺳﻔﺎرش« و »ﻣﻮﻧﺘﺎژ آﺎﻧﺎﻟﻲ« اﺷﺎرﻩ آﺮد. ادارﻩ زﻧﺠﻴﺮﻩ ﺗﺎﻣﻴﻦ ﺑﺎ وﺟﻮد ﻋﺪم اﻃﻤﻴﻨﺎن در ﺗﻘﺎﺿﺎ و ﺗﺎﻣﻴﻦ و ﻧﻴﺎز ﺑﺮاي هﻤﺎهﻨﮕﻲ ﺑﻴﻦ ﭼﻨﺪﻳﻦ ﻓﻌﺎﻟﻴﺖ ﺗﺠــــﺎري ﺷﺮآﺎء ﻣﺸﻜﻞ اﺳﺖ. از اﺻﻠﻲ ﺗﺮﻳﻦ اﻳﻦ ﻣﺸﻜﻼت ﻣﻲ ﺗﻮان از »اﺛﺮ ﺷﻼق ﭼﺮﻣﻲ« و »ذﺧﻴﺮﻩ ﻓﺮﻳﺒﻨﺪﻩ« ﻧﺎم ﺑﺮد. راﻩ ﺣﻠﻬﺎﻳﻲ ﺑﺮاي ﻣﺸﻜﻼت زﻧﺠﻴﺮﻩ ﺗﺎﻣﻴﻦ وﺟﻮد دارﻧﺪ آﻪ از ﺁن ﺟﻤﻠﻪ ﻣﻲ ﺗﻮان ﺑﻪ »ادﻏﺎم ﻋﻤﻮدي«، »ﻣﻮﺟﻮدي ﻣﻨﺎﺳﺐ«، »اﺳﺘﺮاﺗﮋي هﺎي آﺎهﺶ ﻋﺪم اﻃﻤﻴﻨﺎن ﻣﺤﻴﻄﻲ« و اﺳﺘﻔﺎدﻩ از »ﺗﻜﻨﻴﻚ هﺎ و ﻓﻨﻮن ﻣﻨﺎﺳﺐ ﺑﺮﻧﺎﻣﻪ رﻳﺰي و ﺗﻮﻟﻴﺪ« اﺷﺎرﻩ آﺮد. ﻓﻨﺎوري اﻃﻼﻋﺎت ﻧﻴﺰ ﺑﺎ ﭘﺸﺘﻴﺒﺎﻧﻲ از راﻩ ﺣﻠﻬﺎي اراﺋﻪ ﺷﺪﻩ ﮔﺎم ﻣﻮﺛﺮي در ﺣﻞ ﻣﺸﻜﻼت ﻣﺬآﻮر ﺑﺮداﺷﺘﻪ اﺳﺖ آﻪ از ﺁن ﺟﻤﻠﻪ ﺑﻪ ﻧﺮم اﻓﺰارهﺎي ANAL ،OPT ،ERP ،SCMو هﻤﭽﻨﻴﻦ ﺣﺎﻟﺘﻬﺎي ﺗﻜﺎﻣﻞ ﻳﺎﻓﺘﻪ و ﻳﻜﭙﺎرﭼﻪ ﻣﺪﻳﺮﻳﺖ زﻧﺠﻴﺮﻩ ﺗﺎﻣﻴﻦ ) (SCMو ERPاﺷﺎرﻩ آﺮد. دوﻣﻴﻦ ﺷﻜﻞ آﻤﻚ ﻓﻨﺎوري اﻃﻼﻋﺎت از زﻧﺠﻴﺮﻩ ﺗﺎﻣﻴﻦ ﺑﻪ وﺳﻴﻠﻪ آﺎرآﺮد ﺗﺠﺎرت اﻟﻜﺘﺮوﻧﻴﻚ اﺳﺖ آﻪ ﺁن را ازﻃﺮﻳﻖ ﺧﻮدآﺎرآﺮدن ﻓﺮاﻳﻨﺪهﺎ و ﻳﻜﭙﺎرﭼﻪ آﺮدن ﻓﻌﺎﻟﻴﺘﻬﺎي اﺻﻠﻲ ﺷﻐﻞ ﺗﺠﺎري ﺑﻪ وﺳﻴﻠﻪ ﻳﻚ ﺳﺎﺧﺘﺎر اﻟﻜﺘﺮوﻧﻴﻜﻲ ﻓﺮاهﻢ ﺁوردﻩ اﺳﺖ. اﻣﺎ اﺟﺮاي ﺳﻔﺎرش ﻧﻴﺰ در ﺗﺠﺎرت اﻟﻜﺘﺮوﻧﻴﻚ ﺑﻪ دﻟﻴﻞ ﻧﻴﺎز ﺑﻪ ﺣﻤﻞ ﺑﺴﺘﻪ هﺎي آﻮﭼﻚ آﺎﻻ ﺑﺮاي ﻣﺸﺘﺮﻳﺎن زﻳﺎد ﻣﺸﻜﻞ اﺳﺖ آﻪ اﻳﻦ ﻣﺸﻜﻞ ازﻃﺮﻳﻖ راﻩ ﺣﻠﻬﺎﻳﻲ هﻤﺎﻧﻨﺪ ﺗﺤﻮﻳﻞ درهﻤﺎن روز و ﺣﺘﻲ هﻤﺎن ﺳﺎﻋﺖ و اﻧﺒﺎرهﺎي ﺧﻮدآﺎر ﻗﺎﺑﻞ ﺣﻞ اﺳﺖ. ﻣﻘﺪﻣﻪ ﻣﻮﻓﻘﻴﺖ ﺧﻴﻠﻲ از ﺳﺎزﻣﺎﻧﻬﺎي ﺧﺼﻮﺻﻲ، دوﻟﺘﻲ و ﻧﻈﺎﻣﻲ ﺑﻪ ﺗﻮاﻧﺎﻳﻲ ﺁﻧﻬﺎ در اراﺋﻪ ﺧﺮوﺟﻴﻬﺎي ﻣﺼﻮب واﺑﺴﺘﻪ اﺳﺖ. اراﺋﻪ ﻣﺤﺼﻮﻻت ﺑﻬﺘـــﺮ در ﻳﻚ ﻃﻴﻒ وﺳﻴﻊ و ﺑﺎ هﺰﻳﻨﻪ اي ﭘﺎﻳﻴﻦ و اﻧﺠﺎم ﺳﺮﻳﻊ ﺁن. اراﺋﻪ ﻣﻄﻠﻮب اﻳﻦ ﺧﺮوﺟﻴﻬﺎ )هﺰﻳﻨﻪ، آﻴﻔﻴﺖ، ﻋﻤﻠﻜﺮد، ﺗﺤﻮﻳﻞ،...
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...The Role of Product Lifecycle Management Systems in Organizational Innovation Hamzeh K. Bani Milhim, Xiaoguang Deng, Andrea Schiffauerova, and Yong Zeng* Concordia Institute for Information Systems Engineering, Faculty of Engineering and Computer Science, Concordia University, 1455 Maisonneuve West, Montreal, Quebec, Canada, H3G 1M8 yong.zeng@concordia.ca Abstract. Innovation is a critical ingredient of today’s organizations. Innovativeness helps organizations to maintain their success and position in the market. Numerous research studies examine the factors that impact successful organizational innovation, for example organizational learning capability, organizational structure, etc. Product Lifecycle Management (PLM) systems have been widely implemented to support organizational innovation as well. In this paper, we will discuss the role of PLM systems in fostering the organizational innovation success. Moreover, future trends based on the current PLM systems that would provide further support to the organizational innovativeness will be explained. Keywords: organizational innovation, PLM systems, fostering innovation. 1 Introduction Innovation is considered as the major engine of organizational success. Organizations need to adopt and develop new products and services, and to improve their processes in order to maintain their goals such as profit, growth and continuous development. In addition, they are constantly required to increase their effectiveness...
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...Journal of Operations Management 24 (2006) 440–457 www.elsevier.com/locate/jom Disentangling leanness and agility: An empirical investigation Ram Narasimhan a,*, Morgan Swink a, Soo Wook Kim b,1 a Department of Marketing and Supply Chain Management, Eli Broad College of Business, Michigan State University, East Lansing, MI 48824, United States b College of Business Administration, Seoul National University, San 56-1, Sillim-dong, Kwanak-gu, Seoul, Korea Received 20 May 2004; received in revised form 3 October 2005; accepted 1 November 2005 Available online 19 January 2006 Abstract Manufacturing plant managers have sought performance improvements by adhering to the guiding principles of leanness and agility. Lean manufacturing and agile manufacturing paradigms have also received considerable attention in operations management literature. However, paradoxically, the extant literature is lacking in clarity and fails to delineate with sufficient precision how and why leanness and agility differ. Given the resource constraints within which most manufacturing firms have to operate today, it is useful, if not critical, to develop a good understanding of how these paradigms differ and what their constituent dimensions are. Such an understanding is also essential for developing and testing theories relating to leanness and agility. Through a literature review we discuss leanness and agility in two ways: (1) as manufacturing paradigms and (2) as performance capabilities. Our empirical...
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...Incorrect .1) | Which of the following is NOT a primary function performed by a telecommunications network? | | | | A. | transmission of voice | | B. | network control | | C. | tracking of out-of-service devices (Your Answer) | | D. | transmission of data | | E. | All of the above are primary functions of telecommunication (Correct Answer) | Incorrect | | | Q.2) | Which of the following most accurately describes the INTERFACE function of telecommunications? | | | | A. | checking for errors and putting the communicaiton into a standardized format | | B. | handing interactions between users and the network (Correct Answer) | | C. | keeping track of the status of the network (Your Answer) | | D. | choosing the most efficient path for a message to be sent over the Internet | | E. | changing coding system or speed when moving data between devices on the network | Incorrect | | | Q.3) | Which of the following is NOT a characterisitic of fiber-optic transmission? | | | | A. | faster transmission than twisted pair of wires | | B. | more secure than other media because it does not emit radiation | | C. | requires much less space because the fiber-optic cable is very small in diameter (Your Answer) | | D. | easy to work with the tiny fiber and require much cheaper equipment (Correct Answer) | | E. | not affected by power-line surges or electromagnetic...
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