...DEVELOPING MULTICULTURAL ORGANIZATIONS: A CHANGE MODEL by Evangelina Holvino, Ed.D. Multicultural organization development (MCOD) is a process of change that supports an organization moving from a monocultural – or exclusive – organization to a multicultural – or inclusive, diverse and equitable – organization. The approach requires an initial assessment of where the organization is and a commitment to a vision of where it wants to be in the future. From an analysis of the gap between where the organization is and where it wants to be, specific interventions are then designed to accomplish the identified change goals. The MCOD model, based on earlier work by Jackson and Holvino, provides a useful way for an organization to: 1. frame an initial assessment of where it is on the path to multiculturalism, 2. decide on a vision of multiculturalism it wants, and 3. select appropriate goals and interventions to support its desired vision. THE MULTICULTURAL ORGANIZATION DEVELOPMENT MODEL MONOCULTURAL Exclusionary Committed to the dominance, values and norms of one group. Actively excludes in its mission and practices those who are not members of the dominant group. Passive Club Actively or passively excludes those who are not members of the dominant group. Includes other members only if they “fit” the dominant norm. Values and promotes the dominant perspective of one group, culture or style. TRANSITIONAL MULTICULTURAL Compliance ...
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...Management of Cross Cultural Teams- Problems and Effective Management of Cross- Cultural Teams VAIBHAV MISRA Management Consultant and Ex- Lecturer Bora Institute of Management Sciences Lucknow INDIA vaibhav.misra@aol.in ABSTRACT As the world economy is globalized the companies are expanding their businesses in international markets for business profitability. The teams are recruited by these companies in the international market for the business tasks to be performed. These teams belong to different cultural background and have different values. The author will discuss about the problems faced by these cross- cultural teams. The author had also focused on the strategies to cope up with these problems of cross- cultural teams. The author will act as researcher and will use exploratory research design, i.e. the study will be based on secondary data taken from magazines, journals, internet and reports. These tools will help author to conclude the objectives of the study. The author found that there are problems among the cross-cultural teams regarding their cultural background. The different ways are also suggested to cope up with the problems faced by crosscultural teams. The author had also focused on how to create effective management of multicultural teams. RESEARCH VALUE The research may be valuable for the companies who are looking for expanding the business and also for those companies who are facing the cross- cultural team issue. workplace leads to heightened tensions...
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...Multicultural Assessment Norma Garcia Grand Canyon University Family Centered Health Promotion NRS-429V Serina Madden February 25, 2015 Multicultural Assessment The author of this paper is a student at Grand Canyon University who is currently taking Family Centered Health Promotion. The topic discussed in class this week was, Culture and Cultural Competency in Health Promotion. The corresponding assignment to this course was to perform a heritage assessment; three families of the community were interviewed. The Heritage Assessment tool consist of 29 questions about families background, religious and ethnicity practices and current living status. The Interviews where performed via telephone calls. Veronica Navarro is a Hispanic female who migrated to the United States of America (USA) at the age of 12. Her parents and grandparents are Mexicans. She grew up with her six siblings and extended family living with her as a child. She was raised as Catholic and as an adult became a Christian. Veronica is married to a Hispanic male; they practice Christianity at home by praying, and celebrating religious holidays. They also participate in ethnic activities such as dancing, singing, Holiday celebrations and festivals. Veronica and her family currently live in a multicultural neighborhood. Veronicas native language is Spanish; she speaks both English and Spanish equally (V. Navarro, personal communication, February 20, 2015). Sarah Redmond is a single White female raised and...
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...of cultural diversity in organizations. The first is derived from global change sin transportation, technology and trade that lead to increased human mobility. People relocate around the world for many different reasons as immigrants, temporary workers, retirees, visitors etc. Another factor that contributes to this inflow of new members to communities is the increase of free trade agreements, bilateral treaties and opened borders. Full‐time education abroad, exchange programs, international seminars are increasingly popular among students and their worldwide experience is often highly valued by future employers. This multinational environment creates cultural pluralism within societies (Schmidt, Conaway, Easton andWardrope 2007). Multicultural teams as showed above have become a part of organizations as a...
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...LO1 Understand the characteristics and influences in world cuisine World regions: European; the Americas; Caribbean; Pacific Rim; Far East; Middle East; Indian sub-continent; Africa; Australia Characteristics: conventional menu structures eg starters, main courses, sweets, regional and cultural variations; sequencing of courses/dishes; why do people eat what they eat Trends: recipe development; dietary/special requirements; health issues eg lifestyle, balanced diet, anaphylactic shock; fusion with different cuisines; changes in customer demand; changes in menu structure; religion https://www.blogger.com/blogger.g?blogID=5649485182751853952#editor/target=post;postID=6161545265251223374 LO2 Understand the multicultural nature of food and drink in society Multicultural: historical and geographical influences eg European, Asian, Pacific Rim, the Americas Food: current trends; association and relationship with drink; branded foods and food businesses Drink: current trends; alcoholic eg beers, lagers, ciders, wines, spirits, liqueurs; non-alcoholic eg soft drinks, bottled water; tea/speciality tea; coffee eg cappuccino, espresso, mocha, latte; service procedures and techniques; trends eg designer waters, branded alcohol drinks, energy drinks LO3 Be able to use food preparation and cooking knowledge and skills to prepare dishes from different world regions in a professional, safe and hygienic manner Preparation: time planning; food orders; selecting and using appropriate...
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...client-counselor relationship is one in which the client is led to identify strengths and challenges, and develop skills with the goal of independent problem-solving, long-term benefits and future prevention. Clinical mental health counselors (CMHC) are trained to treat their clients holistically and to use diverse approaches to address wide-ranging issues, diverse cultural backgrounds and life styles, and community settings (Gladding & Newsome, 2011; Myers & Sweeney, 2007). According to Gladding & Newsome (2011) the CMHC will provide services in the following capacities: Mental health counseling, treating people with mental health issues including depression, poor self-esteem, anxiety, anger management, PTSD, suicidal ideations, troubled relationships, etc. Crisis management with clients who are in need of treatment because of a traumatic experience such as death of a loved one, a violent attack, etc. Possibly addiction and substance abuse counseling by possibly helping...
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...Guidelines on Multicultural Education, Training, Research, Practice, and Organizational Change for Psychologists American Psychological Association Approved as APA Policy by the APA Council of Representatives, August, 2002 Copyright, American Psychological Association, 2002 Author Note: This document was approved as policy of the American Psychological Association (APA) by the APA Council of Representatives in August, 2002. This document was drafted by a joint Task Force of APA Divisions 17 (Counseling Psychology) and 45 (The Society for the Psychological Study of Ethnic Minority Issues). These guidelines have been in the process of development for 22 years, so many individuals and groups require acknowledgement. The Divisions 17/45 writing team for the present document included Nadya Fouad, PhD, Co-Chair, Patricia Arredondo, EdD, Co-Chair, Michael D’Andrea, EdD and Allen Ivey, EdD. These guidelines build on work related to multicultural counseling competencies by Division 17 (Sue et al., 1982) and the Association of Multicultural Counseling and Development (Arredondo et al., 1996; Sue, Arredondo, & McDavis, 1992). The Task Force acknowledges Allen Ivey, EdD, Thomas Parham, PhD, and Derald Wing Sue, PhD for their leadership related to the work on competencies. The Divisions 17/45 writing team for these guidelines was assisted in reviewing the relevant literature by Rod Goodyear, PhD, Jeffrey S. Mio, PhD, Ruperto (Toti) Perez, PhD, William Parham, PhD, and Derald Wing Sue...
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... Introduction A. Love the Body You Have B. Diversity Concepts, Research, Theories and Multicultural II. Weight- Discriminations and Lookism A. Ways Obese Individuals are Discriminated Against B. Weight Discrimination Explained through theories C. Theories to Reduce Weight Discrimination III. Ethnic and Cultural Awareness A. Personal Cultural Competence and Action Plan IV. Conclusion V. Reference Annotated Bibliography Aiken, Jane H. (2007). Striving to Teach “Justice, Fairness, and Morality”. Clinical Law Review, 5, pp 1-67. This article discusses justice means giving each person what he or she deserves or, in more traditional terms, giving each person his or her due. Justice and fairness are closely related terms that are often today used interchangeably. Brownell, K., & Puhl, R. (2004). Stigma and discrimination in weight management and obesity. The Permanenie Journal, 7 (3), pp. 21-23. This articles discuss clear discrimination against overweight people has been documented in three areas: education, health care, and employment. The reason for this appears to be very strong anti-fat attitudes. Constantine, M., Hage, S., Kindaichi, M., & Bryant, R. (2005). Social justice and multicultural issues: Implications for the practice and training of counselors and counseling psychologists...
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...AEROSPACE MBA Syllabus & Curriculum 2015-2016 Contact: Phone: +33 5 61 29 48 64 Fax: +33 5 61 29 48 07 E-mail: aerospace.mba@tbs-education.fr TABLE OF CONTENTS Welcome to the Toulouse Business School Aerospace MBA program 3 The pedagogical philosophy 4 The general structure of the Aerospace MBA 4 Assessment guidelines 7 Team Building Seminar and Leadership Development 10 Core Management 14 Process Workshops 23 Electives 34 Corporate mission project / Professional thesis 35 Academic team 37 Administrative and Management Team 39 Appendix I: Details on Multicultural Team Project 40 Appendix II: Details on Corporate mission project / Professional thesis 41 2 Welcome to the Toulouse Business School Aerospace MBA Program Preamble The Aerospace MBA is a post-experience degree seen as a career accelerator or a means to make a career shift after a minimum of 3 years’ professional experience. This MBA is a generalist degree in business administration with a broadening management program linked to the Aerospace sector and environment. The Aerospace MBA has a minimum length of one year of full-time or 2 years of part time study in the wonderful city of Toulouse. The Aerospace MBA will require a significant amount of classroom study or structured contact. In all, the program requires a minimum of 1800 hours of personal work. This MBA program is intellectually demanding...
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...AEROSPACE MBA Syllabus & Curriculum 2015-2016 Contact: Phone: +33 5 61 29 48 64 Fax: +33 5 61 29 48 07 E-mail: aerospace.mba@tbs-education.fr TABLE OF CONTENTS Welcome to the Toulouse Business School Aerospace MBA program 3 The pedagogical philosophy 4 The general structure of the Aerospace MBA 4 Assessment guidelines 7 Team Building Seminar and Leadership Development 10 Core Management 14 Process Workshops 23 Electives 34 Corporate mission project / Professional thesis 35 Academic team 37 Administrative and Management Team 39 Appendix I: Details on Multicultural Team Project 40 Appendix II: Details on Corporate mission project / Professional thesis 41 2 Welcome to the Toulouse Business School Aerospace MBA Program Preamble The Aerospace MBA is a post-experience degree seen as a career accelerator or a means to make a career shift after a minimum of 3 years’ professional experience. This MBA is a generalist degree in business administration with a broadening management program linked to the Aerospace sector and environment. The Aerospace MBA has a minimum length of one year of full-time or 2 years of part time study in the wonderful city of Toulouse. The Aerospace MBA will require a significant amount of classroom study or structured contact. In all, the program requires a minimum of 1800 hours of personal work. This MBA program is intellectually demanding...
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...ASSESSMENT (1) – INDIVIDUAL CASE STUDY REPORT (60%) Submission Date: Friday 13 December, 2013 ------------------------------------------------- Case Study – ‘Avon in Global Markets in 2009: Managing and Developing a Global Workforce’ ------------------------------------------------- ------------------------------------------------- Source: Deresky, H. (2011). International Management: Managing Across Borders and Cultures, pp. 387-391. YOUR TASK After reading and analysing the case study (Avon in Global Markets in 2009), write a report to Avon Management in which you comment on and provide answers to the following three questions. Questions: 1. Evaluate Avon’s Strategic International Human Resources practices in global markets regarding development of a global management cadre, HCNs, and building company associates and independent representatives in host countries. 2. Describe how Avon’s business model has changed in light of demographic and social changes in the United States and abroad. What role has IHRM played in the company’s global expansion? 3. Since 70 percent of Avon’s revenues are generated outside the United States, what recommendations would you provide to the company regarding dealing with a culturally diverse workforce and a multicultural marketplace in the coming years? Assessment (1) Submission Guidelines * The front cover must clearly state your name and student number; unit title and number; tutor, and word count. ...
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...Legal Aspects of Professional Psychology “Professional psychologists study mental processes and human behavior by observing, interpreting, and recording how people and other animals relate to one another and the environment.” The psychologists express theories that have possible explanations and concentrate on an individual behavior that influence a person’s action where understanding and explaining thoughts, emotions, feelings and or behavior is in attention. However there is a legal aspect of professional psychology that is the most important part in professional practice. “Legal aspects of professional psychology cover abroad spectrum of any application of psychological ethics, and ways of understanding legal issues and questions. Additionally to the practical practices, legal aspects of psychology also include empirical or academic research on topics concerning the relationships of government laws and regulations to human behavior and mental processes”(Roger Rivera, “Legal Aspects Of Professional Psychology”). Legal issues related to informed consent and refusal Most important factor of legal issue in professional phycology is the informed consent of the client, where the doctor gets consent of the client for performing tests and medical treatments including records of the patients. It is the psychologist’s duty to offer and explain services, and if the patients have no ability for opinion, take consent from the person who has the legal power to do on behalf of the...
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...Global Operations Management MGMT415-1301A-06 “PPQ Parts” February 17, 2013 Abstract In this research paper will be addressing a number of concerns that will be taken places as the host foreign country undergoes expansion. Detailing what cultural difficulties and multiplicity concerns are generally stumbled upon by the MNC and worldwide companies. Will be researching diversity and how this is a significant issue in the worldwide arena. Detailing various political and economic concerns that will be encountered while world- wide growth. The business of PPQ Parts has concluded that for the business to develop worldwide over the next few years, its supervisors should be suitably educated in multiculturalism and multiplicity management. The company’s decision makers must be conscious of any opinionated and financial matters that will take place during the development. The research paper will give you insight into some of the worries for the upper management. Problems of Concerns The multitude nation of the PPQ Parts will be mass to an establishment applied to a diverse method of doing things, transpiring that the business...
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...the sexual response cycle will be discussed. The paper will analyze and compare the sexual response cycle and the concept of sexual normality as applied to the case study. In Section II, the paper will assess the couple’s sexuality and discuss how sexual orientation issues can influence the sexual dysfunction and the overall dynamics of relationship. In Section III, a Multi-axial diagnostic impression will be developed to classify the sexual dysfunction and specify sexual problems associated with the sexual response cycle. A treatment plan will be created with measurable goals. Table of Contents Abstract 2 Section I: Assessment of Sexual Issues 4 Section II: The Dynamics of the Relationship 6 Section III: Diagnostic Impressions 9 DSM-IV Applied 10 Counseling Plan 11 Conclusion 13 References 14 Assessment of...
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...Journal of Comparative International Management 2009, Vol. 12, no.2, 73-89 ©2009 Management futures Printed in canada Cross-cultural Communication and Multicultural Team Performance: A German and American Comparison by Steven W. Congden University of Hartford, U.S.A. Alexei V. Matveev College of Staten Island – CUNY, U.S.A David E. Desplaces College of Charleston, U.S.A. This study builds on work by Matveev & Nelson (2004) which investigated the relationship between cross-cultural communication competence and multicultural team performance using American and Russian managers. This study examines the impact of national culture on German and American subjects. While a relationship between cross-cultural communication competence and multicultural team performance was found, it did not differ by overall national culture. Of the four dimensions of cross-cultural communication competence, only Cultural Empathy was found to be significantly different between Germans and Americans. No differences were found for the dimensions of Interpersonal Skills, Team Effectiveness, and Cultural Uncertainty. 1. Introduction Worldwide intercultural cooperation drives corporate growth and development across the globe resulting in a heightened demand for a qualified but diverse workforce. researchers have documented that the successful performance of multicultural teams is a vital and contributing factor to organizational success (Jackson, may, & Whitney, 1995; Snow, Snell, davison, & hambrick...
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