...Process and Outcome Evaluations 2 Evaluating the programs of any organization is important not only to support how well or how poorly a program performs, but also how the internal and external processes work to meet the mission, goals, and objectives of any agency. Without some form of evaluation, there is no way to decide which direction the agency should go in the future, what changes need to be made, and what challenges were identified in the past that need to be addressed. The two primary evaluations used in most organizations are process and outcome evaluations. Understanding the differences between these two evaluation techniques is essential to properly estimate the state of an agency. Process evaluation looks at the actual process of delivering services and the supporting operations, including any alternative processes which may make the organization more efficient and effective. Both qualitative and quantitative measurements are used to see how well the program is meeting its purpose in the short-term, how well the process works, the details of the program operation, how the target population is changing or remaining the same, and what assessments will be used to be able to plan and later perform outcome evaluations of the program. Knowing how a program works is a crucial step to being able to identify the outcomes. Process and Outcome Evaluations 3 Examples of process evaluations from the multimedia presentation in the University of...
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...TOPIC: Evaluation Research Content Page Introduction : 1 The social and political context evaluation research: the utilisation of evaluation results : 2 Negotiating the evaluation : 3 Process of evaluation research : 3 Conceptualisation and Diagnosis : 3 Appraisals, Needs, and Impact Assessments : 4 Formative evaluation : 4 Programme monitoring and process evaluation : 5 Effectiveness and efficiency Assessment : 5 Evaluation design : 6 Purposes of evaluation research : 6 How will evaluation research be used : 6 Guidelines for maximising the utilisation of evaluation research results : 7 Conclusion : 8 Bibliography : 9 Introduction Evaluation research, sometimes called programme or project evaluation refers to a type of research rather than a specific research method (Babbie, 2001). It concerns itself with determining whether a social intervention, policy, or programme has produced or not produced the intended result (Cloete, 2006). Rossi, Freeman, and Lipsey (2004) define programme evaluation as the use of social research procedures to systematically investigate the effectiveness of social intervention programmes. Patton (1986) has defined programme evaluation as the systematic collection of information about the activities, characteristics, and outcomes of programmes for the use by specific people to reduce uncertainities, improve...
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...and perpetuate violence in the community. Evaluation is one of the most important steps in the development and implementation of any program or project. As imperative as it is to lay a solid foundation through mission, goals, and objectives, it is equally as important to have a way to define success or failure through use of appropriate tools, accurate reporting, and proper evaluation techniques. Deciding whether to use a process evaluation format or outcome evaluation can be challenging, but often a coordinated system is most telling. The main objective of any evaluation technique is to provide the state of the agency and how well or poorly their programs are working, what may need to be changed, and how well they continue to meet their mission, goals and objectives. The mission, goals, and objectives that are presented in the scenario are fairly generalized. Without an adequate, detailed description of how the program will be administrated and implemented, it is nearly impossible to perform a process evaluation. Process evaluations serve to collect the information from the program which provides the basis for outcome evaluations. Outcome evaluations take the assessments and raw data to identify how well the program has met its goals. In order to truly evaluate this agency, some academic liberties must be taken to set the groundwork. Ignoring either process will not provide an accurate estimation of any program. The process evaluation technique requires that data be...
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...enario Scenario Evaluation Plan 3/4/13 HSM/270 Dakira Starks-Walker Scenario Evaluation Plan Evaluation is one of the most important steps in the development and implementation of any program or project. As imperative as it is to lay a solid foundation through mission, goals, and objectives, it is equally as important to have a way to define success or failure through use of appropriate tools, accurate reporting, and proper evaluation techniques. Deciding whether to use a process evaluation format or outcome evaluation can be challenging, but often a coordinated system is most telling. The main objective of any evaluation technique is to provide the state of the agency and how well or poorly their programs are working, what may need to be changed, and how well they continue to meet their mission, goals and objectives. The PEACE Domestic Violence is an organization to reduce victim trauma, empower survivors, and promote recovery through direct services. PEACE is committed to reducing the incidence of sexual assault and domestic violence through education and strives to challenge societal norms and beliefs that condone and perpetuate violence in the community. The mission, goals, and objectives that are presented in the scenario are fairly generalized. Without an adequate, detailed description of how the program will be administrated and implemented, it is nearly impossible to perform a process evaluation. Process evaluations serve to collect the information...
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...Program Planning and Evaluation Program Planning and Evaluation In the article Peace Domestic Violence Agency, the mission and funding opportunity provide a relational base to tackle needs of domestically abused victims (Dunham, 2008). The document expounds on the necessities required, planning, and assessment, together with evaluation of the abused victims. Human service organizations take us through the urgent needs and requirements tackled when there is a domestic abuse case. There are two aspects involved during this development, that is, the program planning and the program evaluation procedures. Comparison of program planning with program evaluation Program planning, in the Peace Domestic Violence Agency article is a development process that coordinates and facilitates change in identified need and problems while program evaluation entails research purposes rather than involving research methods (Dunham, 2008). In addition, program planning involves an assessment of what has happened and what should have happened while program evaluation handles incorporation into the program planning process to provide a continuous program performance assessment, thus boosting efficiency in human service organizations (Dunham, 2008). In the article Peace Domestic Violence Agency, program planning is related to needs assessment and program evaluation (Dunham, 2008). Needs assessment mainly provides the basis of program development plans, which entail taking a program through...
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...Seminar in Program Development & Evaluation Steps of Planning Model for Program Development: 1. mission statement – general idea or main purpose of program 2. assessment & evaluation – inventory of internal assessment, resources and review of policy & regulations 3. needs assessment – involves both perceived & real needs 4. determine & set priorities 5. writing goals & objectives – objectives involve: a. who? b. to what extent? c. under what conditions? d. by what standards? e. within what time period? 6. step-by-step activities & procedures – pilot projects & consideration of other internal & external threats 7. develop timeline chart 8. implementation of the project 9. evaluation & feedback 1. Mission Statement – a statement by an organization that contains detailed info. about the overall direction & purpose of the organization a. usually based on a general observation, an obvious need, seen need or interest, or need assessment result b. it’s an administrative statement that guides planning & decision-making c. not restricted by time elements d. philosophy of an organization e. identification of the self-concept of the organizational program f. identification of general service catchment areas & target populations and markets to be served g. define terms & shared definition of problem of target population 2. Assessment & Evaluation – an inventory of resources and review of policy...
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...A Handbook for Development Practitioners Ten Steps to a 29672 ResultsBased Monitoring and Evaluation System Jody Zall Kusek Ray C. Rist THE WORLD BANK A Handbook for Development Practitioners Ten Steps to a Results-Based Monitoring and Evaluation System A Handbook for Development Practitioners Ten Steps to a Results-Based Monitoring and Evaluation System Jody Zall Kusek Ray C. Rist THE WORLD BANK Washington, D.C. © 2004 The International Bank for Reconstruction and Development / The World Bank 1818 H Street, NW Washington, DC 20433 Telephone 202-473-1000 Internet www.worldbank.org E-mail feedback@worldbank.org All rights reserved. 1 2 3 4 07 06 05 04 The findings, interpretations, and conclusions expressed herein are those of the author(s) and do not necessarily reflect the views of the Board of Executive Directors of the World Bank or the governments they represent. The World Bank does not guarantee the accuracy of the data included in this work. The boundaries, colors, denominations, and other information shown on any map in this work do not imply any judgment on the part of the World Bank concerning the legal status of any territory or the endorsement or acceptance of such boundaries. Rights and Permissions The material in this work is copyrighted. Copying and/or transmitting portions or all of this work without permission may be a violation of applicable law. The World Bank encourages dissemination...
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...continuing education have use the terms assessment and evaluation interchangeably”; however, assessment and evaluation are two separate concepts. According to Angelo, Cross-, and Moran assessment within the classroom, refers specifically to the collection of information to measure learning gains, which indicate learners’ individual levels of achievement; whereas; Queeney referred to assessment from a programmatic perspective as more comprehensive measurement of achievement of the program itself. Assessment refers to the collection of information, and it measures levels of achievement without comparisons to a set of standards, however, I feel assessment is a process used to improve a result. Some of the functions of assessment used in the assessment process is screening, phase like, and continually measure student levels of skill or knowledge. The screening process helps determine what area the learner is suited for and will help determine the learner’s weakness (if they need other assistance to help improve where they are). Baselines in the function process of the assessment are for evaluating and designing learning interventions, teaching method, program standards and policies, furthermore, assessment have various methodologies to select the method that would be most appropriate for their need. Although there are several definitions of evaluation, Stufflebeam and Shinkfield gives an extended definition of evaluation, it is the systematic assessment of an object’s merit, worth, probity...
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...Planning and Evaluation Paper Holly Regan HSM/270 May 25, 2014 Fedder Williams Program Planning and Evaluation Paper In comparison, each of the two components; program planning and program evaluation are related in the way that each is a theory based and goal-oriented activity. A program is a permanent and inseparable element of the planning process intended to achieve specific future goals. The methodical, yet necessary process of planning is important in designing programs to become an effective and efficient tool for human service organizations in conjunction with a systematic approach to descriptive research for meeting each presented goal. Descriptive research is designed to service clients, describe program characteristics, and other elements. It describes the use of facilities, community resources and other resources as well. It is also designed to study the relationship of association among various factors or variables and take into account the solicited views of a social issue or problem in program or policy design/planning process. Descriptive research provides a description of an observable fact or event or the relationships between two or more observable facts or events. Assessments vary categorically, but they can assess nearly everything and to the nth degree. Social programs are no different as assessments are utilized to produce data that is crucial for programs turning negative outcomes into positive outcomes. An assessment of needs plays an intricate...
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...CHAPTER DEVELOPING AN EVALUATION PLAN 4 As program staff start planning for program development and begin addressing the components of the logic model, they should keep in mind that as the logic model takes shape, the development of evaluation plans will follow soon after. The logic model can act as a guide to assist you in determining when your evaluation plan should be developed. As you identify the accomplishments and outcomes in your logic model, the next question to ask yourself is, “How will I determine if I met my accomplishments and reached the outcomes I identified?” The evaluation plan will provide a framework for why the evaluation is to be conducted, what is to be evaluated, and how the evaluation will be conducted. After you have assessed the community needs and determined what services/activities will be implemented to address those needs, the evaluation plan is the next step in your planning process. Empowerment Evaluation Before learning how to develop an evaluation plan, it is important to look at the purpose of conducting a program evaluation and understand the type of evaluation models available. This section of the chapter introduces the empowerment evaluation model and the benefits of using this model for program development and improvement. Gutierrez (1994) defines empowerment as the “process of increasing personal, interpersonal, or political power so that individuals, families, and communities can take action to improve their situations” (p. 202)...
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...An outcomes-based approach to education clearly specifies what students are expected to learn and arranges the curriculum such that these intended outcomes are achieved (Harden, 2007). Learning outcomes provide the base for an effectively aligned and integrated curriculum, where instructional activities and assessment strategies are explicitly linked to course-specific and degree-level learning outcomes, which are tied to institutional and provincially-defined graduate degree level expectations (DLEs). Learning outcomes provide a powerful framework upon which to structure curricula. According to Harden et al., (1999; 2007a) learning outcomes: * help to provide clarity, integration and alignment within and between a sequence of courses; * promote a learner-centred approach to curriculum planning; * encourage a self-directed and autonomous approach to learning, as students can take responsibility for their studies, and are able to actively gauge their progress; * promote a collegial approach to curriculum planning, as instructors collaborate to identify gaps and redundancies, * ensure that decisions related to the curriculum and learning environment are streamlined; * foster a philosophy of continual monitoring, evaluation and improvement; and, * help to ensure accountability and assure quality of our education programs. An aligned curriculum organizes structures and sequences courses around the intended learning outcomes. In order for this approach...
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...Program Evaluation Overview 1 Program Evaluation Overview The unstable, unpredictable, and ever fluctuating economy makes a good atmosphere for organizations to reap the benefits of a program evaluation. Competitive success in the everchanging marketplace will only occur when an organization puts into place continuing program feedback and program adjustments or adaptations (McNamara, 2006). There are several program evaluation models and methods available to any organization, making the stakeholders the key decision makers of the identity of scope and type of evaluation that will lend itself toward the futures goals and vision of the organization. McDavid and Hawthorn (2006) explain that there is a need for any organization conducting a programs evaluation to generate specific material for planning, design, implementation, and assessment to obtain desired results and to solve any problems or issues. To develop an evaluation focusing on relevance, utility, and design that specifically matches the organization’s needs, the stakeholders must not only address the issues at hand. They also must select an individual or team, which is internal, external, or combination of both to makeup the goal-oriented a program evaluation team. What is a Program Evaluation Boulmetis and Dutwin (2005, p. 4) define a program evaluation as the systematic and structural process of data collection. With these an organization can discerne if and to what degree organizational goals are achieved...
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...Chapter I THE PROBLEM AND ITS BACKGROUND Introduction Mathematics is a body of knowledge centered on such concepts as quantity, structure, space and change, and the academic discipline (Pierce 1879-1880). It is considered a necessary part of general education and has become a required subject in the curriculum across instructional level. In addition to general education, Mathematics contributes to more specialized education of various professionals like scientist, accountants, statisticians, engineer and other profession which rely heavily on accurate measurements and qualifications in order to understand better the studies they are conducting. Mathematics is definite, logical, and objective. The rules for determining the truth or falsity of a statement are accepted by all if there are disagreements, it can readily by tested. It is in contrast with the subject characteristics of other subjects like literature, social studies and arts (Salandanan, 2007). It deals with solving problems which are similar to all other problems everyone is confronted with. Mathematics is one of the most important subjects, must understand. It is thought by many as a difficult subject. Such perception is the result of the lack of exposure on the various topics on Mathematics. Nobody is born mathematician, yet everyone can learn it-and MASTER it (Lopez, Ato-Lopez, Valencia, 1997). This, through familiarity with the concepts, processes and types of mathematical problems coupled with constant...
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...Smith MHRM- 6645-3 March 29, 2015 Professor: George Stieber & Wanda Gravett Abstract This paper identifies the advantages and disadvantages of the 360-degree assessments in succession plans. 360 –degree assessments is comprehensive performance evaluation tool that allows multi-raters, peer groups, co-workers, supervisors to provide feedback regarding an employee’s performance. This information is typically requested by a next level supervisor or manager of whom the employee reports to. 360 reviews emphases on the skills and contribution that an employee makes. The goal is to provide a balance of how others view the employee’s contribution, which includes performance, leadership, interpersonal communication, teamwork and management skill, personal vision and accountability (Heathfield). We will determine if it’s beneficial for Bank of America to use the 360- degree assessments based on this week’s findings. Analyzing 360-Degree Assessments There are many positive aspects to 360-degree assessment feedback such as improved feedback from more sources, promotes team development, it helps teams work more effectively together. 360-degree assessments also promote improved customer service. 360 degree feedback has been known to be one of the best methods for understanding personal and organizational development needs. Furthermore, various employees feel 360 degree feedback is more accurate, more reflective of their performance, and more validating than previous feedback from the...
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...referrals for drug and alcohol abuse. The current dilemma is that not all of the centers are fully staffed and have active departments. Henry McDonald proposed that the centers, “Implement consultation and education as a percentage of each professional’s work (Lewis, Packard & Lewis). The reality is that funding is a major issue for the center and the C and E department is the focus of a possible program to be cut. According to Henry McDonald, “Consultation and Education are luxuries and they do not bring in the funding the program needs. McDonald’s thought is to do away with the program and invest the money and resources into programs that carry their weight by bringing in extra revenue. The Greenby Community Mental Health Center must decide on whether to discontinue the program and services or create a strategic plan to help the program become a profitable resource. Process Evaluation Measure Process evaluation involves assessing agency activities to determine whether programs are operating in...
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