...1.1 Explain current legislation sector skill standard influence on organizational policies and practices for promoting and maximizing the rights of users of social health and social care service. 1.2 Analysis the factors affect achievement the promoting and maximizing the rights of users of social health and social care service. 1.3 Analysis how commutation between individual and health care worker contribute to promoting and maximizing the rights of users of social health and social care service. 2.1 Explain the factor they may contribute the loss the independence non participation and social exclusion for vulnerable people. 2.2 Analysis how organizational systems and processes are managed to promote participation and independence of the users of health and social care service. 2.3 Analysis the tension that arise when balancing the right of individual to independence and choice against the care provider’s duty to protect. 3.1 use a case study from a health or social care setting to identify the extent to which individual are at risk of harm. 3.2 Explain the role peoples play in a team and how can work together to achieve the shared goal. 3.3 Analysis the effectiveness of policies, procedures and managerial approach within a health or social care setting for promoting the management risk, review current legislation, codes of practices and policies that applies in handling of medication. 3.4 Suggest alternative ways to complete task...
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...COMMUNICATION IN HEALTH AND SOCIAL CARE Name: Institution Affiliation: Instructor’s Name: Date of Submission: Table of Contents Introduction 4 Task 1 4 LO1 Be able to explore how communication skills are used in health and social care 4 1.1 Explain one relevant theory of communication to health and social care context 4 1.2 Explain types of communication skills used in health and social care context 5 1.3 Discuss methods of dealing with inappropriate interpersonal communication between individuals in health and social care setting 7 1.4 Analyze strategies such as Braille for the visually impaired to support users of health and social care services with specific communication needs 8 Task 2 9 LO2 Understand how various factors influence the communication process in health and social care 9 2.1 Discuss how the communication process is influenced by values and cultural factors 9 2.2 Explain the influences and the impacts of legislations, charters and codes of practice on the communication process in a health and social care setting 10 2.3 Explain the effectiveness of organizational systems and policies in promoting good practice in communication 11 2.4 Discuss ways of improving the communication process in a health and social care setting 12 Task 3 12 LO3 Be able to explore the use of Information and Communication...
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...Title of module: Early Care & Education Practice Module Code: 5N1770 Level: 5 Assessment Technique: Assignment 1 Assessment Weighting: 30% Date Brief Issued: 22nd September 2015 Assessment Submission Date: 3rd November 2015 Assignment title: Historical Perspective on the development of the ECCE sector in Ireland Introduction: Aim: My aim is to investigate and present a comprehensive and informative profile of the history of the Early Childhood Education and Care (ECCE) sector today in Ireland. Objectives: My objectives are to: * Present informative overview of the history of the ECCE provision in Ireland and the development of the ECCE sector. * Examine and provide a detailed description of the legal regulations and the rights of the child in the ECCE sector in Ireland today. * Present range of occupations of the ECCE sector in Ireland and their role. * Investigate the qualifications and experience necessary with one chosen occupation in the ECCE sector. * Investigate career opportunities that are available in the childcare sector. Rationale: It is important for me to have a good knowledge and the history of the ECCE provision in Ireland as this is my chosen career. It is very important for me to understand how the Early Childhood Care and Education (ECCE) has progressed over the years and also investigate the different range of occupations in the ECCE sector. As it’s my chosen career it is important for me to have a good...
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...BTEC Edexcel Level 2 BTEC First Certificate and Edexcel Level 2 BTEC First Diplomas in Sport For first teaching from September 2006 Issue 2 March 2007 Specification Edexcel Level 2 BTEC First Certificate and Edexcel Level 2 BTEC First Diplomas in Sport Edexcel, a Pearson company, is the UK’s largest awarding body offering academic and vocational qualifications and testing to more than 25,000 schools, colleges, employers and other places of learning here and in over 100 countries worldwide. We deliver 9.4 million exam scripts each year, with 3 million marked onscreen in 2005. Our qualifications include GCSE, AS and A Level, GNVQ, NVQ and the BTEC suite of vocational qualifications from entry level to BTEC Higher National Diplomas and Foundation Degrees. We also manage the data collection, marking and distribution of the National Curriculum Tests at Key Stages 2 and 3, and the Year 7 Progress Tests. References to third party material made in this specification are made in good faith. Edexcel does not endorse, approve or accept responsibility for the content of materials, which may be subject to change, or any opinions expressed therein. (Material may include textbooks, journals, magazines and other publications and websites.) Authorised by Jim Dobson Prepared by Dominic Sutton Publications Code BF017349 All the material in this publication is copyright © Edexcel Limited 2007 Essential principles for delivering a BTEC This specification contains the rules...
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...Unit 2 Background information: The service user I have chosen to base my coursework on is called Jordon Hill. He is three years old and is an only child. Both his parents work therefore he attends Childs play nursery. Although Jordon’s parents are busy with work, they both try to spend as much time as a family together as possible for example family dinners, and Saturday night movies. Jordon looks forward to these quality times, as he knows his parents are mostly busy. Jordon likes to play with his parents but understands when they are busy. He loves to play with his bike in the garden, and also the trampoline. He also enjoys his favourite blue toy car and his building blocks. Jordon’s hobby is playing football with his father. Jordon does not suffer from any medical issues or diseases; however he is allergic to egg which means that the nursery cook and staff need to ensure that they are extra careful with what they feed him. Overall this isn’t a great concern and other than that he is a healthy boy. Task 1: 1. Education through play: Schools & nurseries offer a wide range of services in order to stimulate the children. It also gives them a chance to interact with others whilst learning and gaining new skills. The most important and one of the main services is education through play. From my experience at Childs Play Nursery which we visited as a school trip, I found out that for young children to enjoy learning they have to physically engage in the activities...
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...QUALIFICATION HANDBOOK Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) (3978-51/52/53/54/55/56) December 2011 Version 3.1 (February 2012) Qualification at a glance Subject area City & Guilds number Age group approved Entry requirements Assessment Fast track Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) 3978 19+ There are no entry requirements Portfolio of Evidence, Practical Demonstration/Assignment. Automatic approval is available for centres offering the 3172 Level 4 NVQ in Health and Social Care – Adults 100/4794/3 and the 3078 Level 4 NVQ in Leadership and Management for Care Services 500/4105/8 Learner logbook and Smartscreen Consult the Walled Garden/Online Catalogue for last dates City & Guilds number 3978-51 Accreditation number 600/0573/7 Support materials Registration and certification Title and level Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (Children and Young People’s Residential Management) Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (Children and Young People’s Management) Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (Children and Young People’s Advanced Practice) Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (Adults’...
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...1.Know the structure of education from early years to post compulsory education. 1a) Summarise entitlement and provision for early years. Early year’s education is for children aged 3-5 years of age. It is used in nurseries and reception classes. Children aged 3 and 4 in England get 15 hours a week free education that the government funds to local authorities to make sure every child receives this before reaching school age. Early years provision is supporting young children. Learning through play is the key element and is used more in early years than a formal education. This is because play shows to be more helpful in a child’s early development. 1b) Explain the characteristics of the different types of school in relation to educational stages and governance. There are 4 types of mainstream state school community, foundation and trust, voluntary and specialist. These 4 types follow the national curriculum. Other types include Independent/Free schools and academies; these don’t have to follow the curriculum and are governed in different ways. Community schools Run and owned by local authorities and not by their governing body. The local authority will usually determine the admissions policy and support the school in looking at ways to develop links within the local community. They also provide support services to the school. Some community schools, local groups use school facilities to hold classes of their own. Foundation and trust schools Foundation schools are run...
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...Research report: 21 Disabled people’s experiences of targeted violence and hostility Chih Hoong Sin, Annie Hedges, Chloe Cook, Nina Mguni and Natasha Comber Office for Public Management Disabled people’s experiences of targeted violence and hostility Chih Hoong Sin, Annie Hedges, Chloe Cook, Nina Mguni and Natasha Comber Office for Public Management © Equality and Human Rights Commission 2009 First published Spring 2009 ISBN 978 1 84206 123 7 Equality and Human Rights Commission Research Report Series The Equality and Human Rights Commission Research Report Series publishes research carried out for the Commission by commissioned researchers. The views expressed in this report are those of the authors and do not necessarily represent the views of the Commission. The Commission is publishing the report as a contribution to discussion and debate. Please contact the Research Team for further information about other Commission research reports, or visit our website: Research Team Equality and Human Rights Commission Arndale House The Arndale Centre Manchester M4 3AQ Email: research@equalityhumanrights.com Telephone: 0161 829 8500 Website: www.equalityhumanrights.com You can download a copy of this report as a PDF from our website: www.equalityhumanrights.com/researchreports If you require this publication in an alternative format, please contact the Communications Team to discuss your needs at: communications@equalityhumanrights.com Contents List of abbreviations Acknowledgements...
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...HELP SHEET 2.11 P1: Describe the recruitment documentation used in a selected organization The desired organisation we shall see regarding this matter is a famous departmental store in bangladesh. Agora is a renouned departmental store which is owned by Rahimafrooz Ltd. Agora founded in 1954 by Late A. C. Abdur Rahim. If agora decides on hiring employees for their many deparmental stores situated accross the whole of bangladesh they have to initially advertise this vacancy. There can be a number of ways to advertise this vacancy, out of the many a few may be via newspaper, posters, website, web adverts and existing employees. Hypothetically if we say the vacancy is for a cashier, in that case the recruitment process would be a lot quicker with a healthy number of curriculum vitae (cv) to choose from. The advert should state the job description and should specify the duties the position holds. It should also state the educational qualification and skills they require in the applicant. After the vacancy has been advertised, interested applicants will send their cv to the given address which will state their name, educational qualification, work experience, career objective and expectation, personal skills, a personal statement etc. on approval of the cv’s the preferred candidates will be notified by the employer for a interview. This is the part were the employer gets to meet up the candidates face to face and have a conversation with them and choose the best fitting...
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...Research Paper The experience of ethnic minority workers in the hotel and catering industry: Routes to support and advice on workplace problems Ref: 03/06 2006 Prepared by: Tessa Wright and Anna Pollert (Working Lives Research Institute, London Metropolitan University) Funded by Acas and the European Social Fund For any further information on this study, or other aspects of the Acas Research and Evaluation programme, please telephone 020 7210 3673 or email research@acas.org.uk Acas research publications can be found at http://www.acas.org.uk/index.aspx?articleid=405 ISBN 0-9554830-0-X ISBN 978-0-9554830-0-4 The Experience of Ethnic Minority Workers in the Hotel and Catering Industry: Routes to Support and Advice on Workplace Problems Ref: 03/06 2006 Prepared by: Tessa Wright and Anna Pollert (Working Lives Research Institute, London Metropolitan University) Funded by Acas and the European Social Fund Acknowledgements The authors would like to thank the European Social Fund and Acas for providing financial support to the project, and Acas staff also for their guidance during the project, in particular Margaret Fox, Anthony Gould and Gill Dix. The project benefited greatly from the contributions of the Project Advisory Group, both in suggestions made on methodology, access and content at meetings, and help in accessing research participants. Many individuals and organisations helped us in gaining access to workers to interview...
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...Governance. Contents Chapter 1 Introduction 1 Chapter 2 Literature Review 3 1. Consumer Decision-Making 3 1. The Decision-Making Process 4 1. Problem Recognition 5 2. Information Search 6 3. Evaluation of Alternatives 8 4. Purchase 9 5. Post-Purchase Evaluation 10 2. Individual Influences 12 3. Environmental Influences 15 1. Culture 15 2. Social Class 16 3. Reference Groups 16 2. Word-of-Mouth Communication 20 1. Definition 20 2. Scope and Significance 20 3. Characteristics of WOM 22 4. The Nature of WOM 24 1. Types 24 2. Process 24 3. Conditions 28 4. Motives 29 5. WOM and the Consumer Behaviour Literature 29 1. Adoption and Diffusion on Innovations 29 2. Post-Purchase Decision-Making 31 ...
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...Why are people important to a business? Assets are necessary for any business to operate. The roles that people play within the business are critical to its success. However lots of managers say that a business’s employees are the most important assets that an enterprise has. This is because: Employees can be creative and can have original ideas that others may not have which could attract more people to the company as lots of people like something new. Employees must also have creativity skills so they can find and use solutions for potential problems on tasks, projects etc. Employees can please consumers demand and create a reputation for high-quality products. Employee performance in the design, engineering, quality assurance and marketing of your company's product are essential components and are essential to a business’s success. Customers who purchase your product expect a quality product that meets their needs. If employees please consumer demands by the company providing a product they need, repeat business helps you build a strong customer base and if your customers are extremely satisfied with your product, your business could increase as a result of word of mouth which is an effective method of advertising. For example, if a customer goes to British Sugar’s and finds a product they need and is of good quality they would probably buy this product again and tell other people about it so they would probably go and buy it and they might tell another person about the...
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...Debate over the transfer and adaption of industrial models prompted by the globalization of Japanese manufacturers continues to draw attention. Most discussion has concerned issues of work and employment relations, where the new multinationals have interacted most directly with host societies. Two polar views have framed the debate. On the one hand, it has been argued that Japanese management systems cannot function effectively in the West ‐ or that if they can, the workforce suffers ‐ because they are culture‐bound, exploitative, and would be resisted by trades unions. Japanese practice has been interpreted as classic “Theory X” management. On the other hand, Japanese management systems are said to offer Western production workers new opportunities for teamwork, self‐expression and workplace democracy which should be grasped eagerly ‐ here Japan is interpreted as classic “Theory Y” management. The characteristic Western “either/or” analytical approach may have set up a false dichotomy. Adler’s (1993) study of the Toyota/GM joint venture NUMMI, in California, revealed that rigid management structures were combined with opportunities for worker participation in the “learning bureaucracy”. Mair’s (1994a) study of Honda in Ohio showed how workers participated but in a way that was strictly channelled, and that the “single status” system both provided a degree of democracy and equality and permitted authority systems to function more effectively. Innovative management appeared...
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...Cardiff Metropolitan University Cardiff School of Management MBA Epidemic of dropouts in Collegiate Level In Sri Lankan International Schools By D.M. Apsara Gunarathne UWIC/MBA/MT/03/53 10005365 This dissertation is submitted in partial fulfillment Of the requirements for the degree of Master of Business Administration (MBA). Acknowledgments I wish to thank my friends, and family who assisted my attempt of writing this dissertation. First, I thank my dissertation lecturer and supervisor Mr. Sunesh Hettiarachchi, for all the expert guidelines and the flattering encouragements that he had given me during this process. He never missed a single call or a chat message, and was helping me even during the odd hours. He was devoted towards seeing the work done properly. He made to make my research effort a reality and a success at the same time being such a good friend in need. I convey my heartfelt thanks for all these and without him; this project would not have been a success. I would like to thank Mr. Amath at Alethea International School. His advice and suggestions were valuable contributions at the initial stages of the study. I would like to express my deep appreciation to my CEO, Mrs. Kumari Hapugala Perera at Alethea International School for her understanding during the time of the study and encouragement given towards completing my dissertation. I extend my thanks to my dear friend for the constant words of encouragement and support during this...
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...http://www.nckvietnam.com Understanding the Global Spa Industry http://www.nckvietnam.com This page intentionally left blank http://www.nckvietnam.com Understanding the Global Spa Industry: Spa Management Marc Cohen and Gerard Bodeker AMSTERDAM • BOSTON • HEIDELBERG • LONDON • NEWYORK • OXFORD • PARIS • SAN DIEGO • SAN FRANCISCO • SINGAPORE • SYDNEY • TOKYO Butterworth-Heinemann is an imprint of Elsevier http://www.nckvietnam.com Butterworth-Heinemann is an imprint of Elsevier Linacre House, Jordan Hill, Oxford OX2 8DP, UK 30 Corporate Drive, Suite 400, Burlington, MA01803, USA First edition 2008 Copyright © 2008 Elsevier Ltd. All rights reserved No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means electronic, mechanical, photocopying, recording or otherwise without the prior written permission of the publisher Permissions may be sought directly from Elsevier’s Science & Technology Rights Department in Oxford, UK: phone ( 44) (0) 1865 843830; fax ( 44) (0) 1865 853333; email: permissions@elsevier.com. Alternatively you can submit your request online by visiting the Elsevier web site at http:/ /elsevier.com/locate/permissions, and selecting Obtaining permission to use Elsevier material Notice No responsibility is assumed by the publisher for any injury and/or damage to persons or property as a matter of products liability, negligence or otherwise, or from any use or operation of any...
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